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Lennar Reviews in Philadelphia, NJ

What Philadelphia Homeowners Have to Say About Lennar.

Read all 157 verified reviews from homeowners that built a new home with Lennar in the Philadelphia area. Philadelphia homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Philadelphia Area

157 Reviews in Philadelphia Area

Ratings by Category

Overall 3.8

Quality 3.3

Trustworthiness 3.7

Value 3.5

Responsiveness 3.6

Lennar in Philadelphia Area

View Homes

Customer Reviews

Mr.

  • Alexander M.
  • Verified HomeBuyer
  • October 18, 2022
  • Bensalem, PA

Poor craftsmanship ! I purchased a scratch and dent house.

Lennar responded:
Hi Alexander thank you for your review, we appreciate your feedback. If there are still remaining issues, we would like to know how we can assist you going forward, contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

They sold me a home with all patches. It is not a new home right from the beginning.

  • Sreedhar T.
  • Verified HomeBuyer
  • September 06, 2022
  • Spring City, PA

I will not recommend Lennar. They used contractors who are not professionals in the industry. The guys who worked on my home looks like trainee -no experience at all. Workmanship is very very very poor. The inventory used is of cheap quality. Lawn is half done, Worst and cheap quality engineered hard wood. The floor is chipping out even before I closed. They did some patch work but the entire floor(atleast most of floor) needs to be redone. the exhaust fan in the kitchen makes sound loke a lawn mower. They showed something in model house but installed lower priced appliances.The staircase ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience with Lennar home Construction

  • Shashi D.
  • Verified HomeBuyer
  • April 19, 2022
  • Spring City, PA

Construction managers are the worst ever. It’s really a worst home buying experience. They would literally lie. During the walk they say they would take care of it. When you move in they say they didn’t say that. They try to take advantage of Covid and supply chain problem and replace appliances with lower cost ones to save costs. They even try to save costs by not painting some walls

Lennar responded:
Hi Shashi, thank you for this review. We appreciate your feedback and would like to apologize for the poor experience you have described with your new home. Please do not hesitate to reach out with any additional details you can provide at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Everything is bad. Lennar’s home is not worth the money

  • Abigail L.
  • Verified HomeBuyer
  • January 18, 2022
  • Coatesville, PA

We settled on a home November 29 that was far from ready and with many hidden issues. We did not want to settle. Lennar brought in two Customer Care staff to assure us everything we could see would be taken care of. Two months later the list has grown and only a few things have been addressed. Once in we found out that the dishwasher was installed wrong, refrigerator was damaged, hot water heater stopped working, sunk pump needed repair, fireplace and hearth cannot use, tile floor cracked from wall to wall,cabinets need repair, tile in bathroom installed wrong, wood floors damaged, woodwork ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - i wont recommend lennar .

  • Naga M.
  • Verified HomeBuyer
  • March 24, 2020
  • Phoenixville, PA

i wont recommend lennar .very poor in customer service and fixing the issues build quality is very low stds

Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry you aren't satisfied with your home building experience. Please share your detailed concerns with us, your contact information and home address by sending us an email to corporatecustomercare@lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worse builder and customer service ever!

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Phoenixville, PA

Unfinished work. Very bad customer service.

Lennar responded:
Thank you for sharing your feedback with us. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Horrible !

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Bensalem, PA

Horrible !!!

Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1