Lennar Reviews in Charlotte, NC

Overall experience for price point okay.

The process was fast and efficient. We were able to do inspection at framing and post drywall. The final walk we found numerous items that the builder claimed were cosmetic (poor contractor practices) that will eventually become issues. Water pooling on the seat in the shower. Trim that should be square left at noticeable angles. Metal hardware left in the garbage disposal that we can't remove. They just got it done in the 92 day deadline with little effort to do it right.

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The people in the community are friendly and welcoming. Continuing construction is a little noisy and yet expected. It should clear up soon! ... More

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.

Everything went smooth from start to finish

They stay in contact with us

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.

House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.

Slow in response to items needing correction.

There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs so that the house is done right. ... More

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

The whole experience was well done. Due to all the computer work involved, Lennar 's people were very helpful and very patient with helping me work through the process. The house is very well built and is very comfortable. A word of warning...the HOA is very difficult to deal with and everything is written to favor them.

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like I may need to hire a professional to get this resolved or end up tracking red clay dust up the stairs for years to come. ... More

Great service and communications

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

The home was built great, no issues, the mortgage experience was a different and terrible experience.

We are very happy with the home we purchased. We are now in the process of making it our home. They build the basic home that is wonderful to build upon and make it a special place and not a like cookie cutter home. But I have to admit, you will laugh out of control when you see the 2x2 patio they give you.

We had several minor issues that were corrected quickly. I grew up in Pa. and moved to NC. 10 years ago. Drywall finishing in the south is very poorly done. I'm guessing part of the problem is the rush to finish. It makes no sense to me that the garages are not painted. That could be done in less than 2 hours. Sales people were awesome. Very professional and helpful. Grass was put down in late October and were told there is no warranty on that. Pine straw is messy and blows around and we replaced that with mulch during Christmas week.

The entire process was very smooth and my Lennar agent was available anytime I had a question. Any issues that came up during my walk through was resolved.

This was our third Lennar home purchased in the Carolinas. Never had a problem with them before and overall we are satisfied with our purchase. That being said, there does seem to be a downturn in the quality of work. Hoping this turns out to be the right move.

overall a good experience. would recommend. you are not buying a custom home but definitely a good experience