Lennar Reviews in Charlotte, NC

Was impressed with the overall process from contract signing to loan closing, the timing was exceptional. My loan officer was extremely cordial and worked the processes throughout smoothly and kept me informed. The concierge service doesn't seem to be any benefit to customers or the company, at least to me personally. No follow up and untimely responses unfortunately. Responsiveness to issues does not apply to sales or lending otherwise it would be a 5 star.

Could make the closing a little stressful. Had to make last minute changes in order to close.

On time delivery, reliable builder keep up their words. Only downside is after signing the doc, very difficult to get their help.

It was a very easy buying process

Some of the items that we had gone through on the walk through for punch list did not get done. I was told they would take care of it even after the closing but then when I tried to follow up after the closing I was immediately shuffled off to the warranty department. This caused a problem because we were not planning on occupying the house right away ...so now in order to get everything done I have to fly in or drive-in to meet whomever needs to fix their work. The work that they did fix in time was done well. And their defense are closing had to be done in 30 days so I understand the tide pressure And while they were not able to get it done I just wish that we weren't shuffled off to warranty department because that is a much slower and more difficult process. ... More

It was nice from the beginning to the end . Stress free

We were handled very efficiently and were able to move into our "Quick Delivery" home almost on the exact day promised nearly 2 months earlier. Most of our questions or concerns were handled relatively quickly with just one still unmet. We are very happy with the house and are enjoying making it our home; giving it some personality.

My sales rep and general contractor were great to work with.

I like lennar home. I own 2 lennar homes one in Florida and one in Charlotte, NC

It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

They stay in contact with us

Everything went smooth from start to finish

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The people in the community are friendly and welcoming. Continuing construction is a little noisy and yet expected. It should clear up soon! ... More

USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.

Slow in response to items needing correction.

House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.

There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs so that the house is done right. ... More

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like I may need to hire a professional to get this resolved or end up tracking red clay dust up the stairs for years to come. ... More

Great service and communications

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

The home was built great, no issues, the mortgage experience was a different and terrible experience.

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).