Lennar Reviews in Charlotte, NC

Slow in response to items needing correction.

There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs so that the house is done right. ... More

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

The whole experience was well done. Due to all the computer work involved, Lennar 's people were very helpful and very patient with helping me work through the process. The house is very well built and is very comfortable. A word of warning...the HOA is very difficult to deal with and everything is written to favor them.

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like I may need to hire a professional to get this resolved or end up tracking red clay dust up the stairs for years to come. ... More

Great service and communications

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

The home was built great, no issues, the mortgage experience was a different and terrible experience.

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

Melissa, our mortgage loan officer, was fantastic and went out of her way to help with the mortgage loan process. However, the Lennar underwriters were terrible. They waited until the last minute before closing, then expected us to jump through hoops, gave no clear instructions on what they needed or how, called while we were in the middle of packing, were unreachable for return calls, and ultimately caused our closing to be delayed which put a wrench in the entire process.

Our experience has been great thus far. Our salesperson was good but once we decided to buy, things really started to move. Loan process was good as was move-in process. Some minor issues but they have been addressed. My one concern is the lawn. We began watering as soon as we moved in but the lawn may have suffered in the interim before could begin watering it. Large patches are dead.

It was a quick and easy homebuying experience.

We are very happy with the home we purchased. We are now in the process of making it our home. They build the basic home that is wonderful to build upon and make it a special place and not a like cookie cutter home. But I have to admit, you will laugh out of control when you see the 2x2 patio they give you.

We had several minor issues that were corrected quickly. I grew up in Pa. and moved to NC. 10 years ago. Drywall finishing in the south is very poorly done. I'm guessing part of the problem is the rush to finish. It makes no sense to me that the garages are not painted. That could be done in less than 2 hours. Sales people were awesome. Very professional and helpful. Grass was put down in late October and were told there is no warranty on that. Pine straw is messy and blows around and we replaced that with mulch during Christmas week.

The entire process was very smooth and my Lennar agent was available anytime I had a question. Any issues that came up during my walk through was resolved.

This was our third Lennar home purchased in the Carolinas. Never had a problem with them before and overall we are satisfied with our purchase. That being said, there does seem to be a downturn in the quality of work. Hoping this turns out to be the right move.

overall a good experience. would recommend. you are not buying a custom home but definitely a good experience

I had a great experience after the real estate agent handed me off. Lauren gave us incorrect information about the home that would later cause issues for me. Everyone else was great. Jake especially, the construction manager, was really on top of everything. He handled all issues seamlessly. Love my home!

Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.

Make sure you do a good home inspection prior to final.

It has been a good experience with good communication along the way. The portal is a great tool and glad to see it.

I have only been here for 6 weeks and the problems I found have been fix except for appliances, backyard rubble the builders are letting fly into my yard. So I think ill let you know more in 6 months.

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

Good response and nice work

Gina Woods is an extremely good and very helpful snd friendly tealtor for Lennar. She has helped us all the way through the process. A true knowledgeable professional we cannot say enough good things about her.