Lennar Reviews in Charlotte, NC

In today’s world can’t really complain how house was built. I’ve seen garbage from high end builders and vice versa so they did a fine job. Only major complaint is lack of customization options. Basically getting the exact model home. Paint colors, moldings, finishes, etc. would really cut down on future work and added cost.

I had an overall good experience purchasing a Lennar home. Lennar has great people serving the company, including the sales agent, my loan officer, the construction manager and customer service rep., who were all excellent in their roles to support my purchase. However, I was personally challenged with a number of problems that showed right after signing the contract and moving in, which can happen. There is a warranty process in place meant to aid the new home buyer, which I did not find smooth and reponds with greatly reduced urgency. While some things were taken care of promptly, others were not, particularly when it came to appliances. I inherited a bad dishwasher. There were considerable delays to get that in working order and, frankly, when you purchase a new home, one expects new appliances in good working order. Lennar is a good company, offering offering attractive and decently made homes. The company has excellent staff and can do even better by improving the support and warranty process if and when problems arise, especially within the first weeks and months of home ownership. ... More

This was my first home so cannot compare with other builders but it was a decent experience. The consultant I worked with would quickly respond to my questions. I feel they could have made closing more exciting, you do not meet any lennar representative while closing and getting keys.

Professional and focused representatives. From the initial contact and sales experience through the construction management process to our new home finalization and orientation, everyone has been thorough and helpful. We expect and hope to not need to move again for a long long time, but know the builder and employees do seem to care well for potential and current homeowners.

Be sure everything is exactly as you want it. Once you close on yours home they are not so Really available! They do respond eventually, Just not as quickly.

Overall great experience and very smooth process

Overall, the home buying experience went extremely well up until the point at which a closing date was set, then moved repeatedly, without transparency to true, anticipated date of closing. This required me to re-coordinate movers, closing dates on my previous property, etc. that could have been avoided by just communicating a more realistic closing date rather than racing to close a quarter.

The entire team was easy to work with and made the purchase process a breeze. weekly update along with pictures was very helpful. And the last minute updates during the final walk through was very professionally handled.

During your new home owner's orientation, make sure you go over every nook and cranny. Ask a lot of questions, take a lot of notes, and make sure you bring these notes with you for the final walk through. Please don't misunderstand, Lennar has been very responsive at addressing every concern, although some took longer than others to remediate, but I feel there were too many minor details that were overlooked in the quality control process that make me feel like this project was rushed.

I love the layout of my home!

I purchased 3 lennar homes inn the past, I am noticing the bad quality of the current one, 2nd floor squeaking, poor quality on the wall and doors painting, and obviously over priced due to the lack of inventory

There is only a one year warranty and after initial inspection blemishes and other issues are not covered. Found things after the inspection but was told they would not be covered.

We really appreciated the touch up service provided by Gabriel. Professional, hard working and very positive!

Being a first time home buyer, Lennar did a good job in making me aware of most of the things in home buying. There were few things - which could have be better (example - front door upgrade), that if told earlier - would have been easy for us to make a decision. Overall it was okay experience.

I love my home and I understand that there are a lot of struggles with supply chain these days. I have one major problem with my home is the interior paint. It is horrible. I have to repaint my brand new house and doors and molding. I don’t think that is right.

Good value for the price paid for our home.

For the price Lennar should paint the house inside with quality paint. We should not have to paint our entire house as soon as we move in. Also the lighting should be better. Only have canned lighting and have to replace lights. The tile is not sealed and you have to do that immediately when you move in.

Timely follow up on warranty issues.

We have found that Lennar stands behind its products and responds quickly when there are issues.

Lennar is a good builder but some of the workmanship needs to be reviewed. I am pleased with my hone but have noticed a few things I would like to see done differently.

Not at all flexible with changes in plan. Can change after completion - does that make sence?

They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good

We love our new home! But, one thing to be aware of is that while there are choices you can make on options and certain features, Lennar is not a custom builder and there will likely be things you want to change. Those have to wait until you take ownership-additional outlets, lights and fans, and better shelving in closets/pantry. Lennar’s sales person was very good and the construction manager at the end of our build was very competent as well. With the pandemic, our home completion was delayed three months and they had a lot of turnover in construction managers. The home is great and well-built-we have had only minor issues in our 4 months since closing and those have been addressed. ... More

I had a great experience with the purchase of my home. From the sales, building process and through closing was a wonderful experience. If I was to give any negative comment it would be for the landscaping. They did a great job with the bushes, trees and the sod but the yard itself in several areas was almost too dangerous to walk on. Several dips and gulleys along with metal materials and large pieces of wood buried just below the surface of the sod was unacceptable. Sometimes I wandered if this was a house built for one of Lennar's executives that the yard would have been prestigious and grated smoothly. I feel every customer should be treated that way. I have to buy several bags of top soil and place in the uneven areas of the yard to make it safe to walk on. Lennar is a very good company. I just had a bad experience with the yard. ... More

Great home. Any issues that have popped up since our purchase have been handled swiftly.