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Lennar Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Lennar.

Read all 532 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

532 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.8

Lennar in Charlotte Area

View Homes

Customer Reviews

Process Improvements Needed

  • Kevin G.
  • Verified HomeBuyer
  • March 13, 2025
  • Statesville, NC

The purchase process was more difficult than expected. Had to make numerous requests because the electronic system was challenging. Identified numerous blue and green tape items and some were missed or not repaired. QA/QC Program is in need of revamping or people really need to administer it. Upon closing keys did not open my doors. Dishwasher was not installed correctly. They are working to address these things now.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Review

  • Mitanjali S.
  • Verified HomeBuyer
  • February 20, 2024
  • Mooresville, NC

Before closing house was not deeply cleaned. Issues with land scaping. Rain water damaged the backyard two times. Not sure about the future. They did not give any sample of colors.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Good experience!!

  • Robert H.
  • Verified HomeBuyer
  • August 22, 2023
  • Statesville, NC

I love the home and overall community. There are sone items from the builder stand point that I think should be handled differently. First, I have noticed multiple homes being sold to corporate rental companies at much lower prices which affects my homes price. Secondly, I have found the landscaping to be very cheap and not planted all that well. Since moving in I have had multiple dead shrubs and my grass is dying while other lots are flourishing. The grass is flourishing without water. I water my trees, bushes and grass twice a day but still dying.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

I think that many materials are cheap. Outside too... they used not good soil for the grass and so much pine needle that people are changing with mulch. So I don t understand why they didn't choose mulch instead of pine needle

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Mooresville, NC

I expected better quality inside and outside. Also the cleaning...they left something in the carpet, some on the cabinets... I found piece of iron under grass... very dangerous if you are barefoot.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Gambill Forest

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Mooresville, NC

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws ...

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Experience varies with the construction manager. No standard template.

  • Rohit D.
  • Verified HomeBuyer
  • March 14, 2023
  • Mint Hill, NC

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Dissatisfy with the workmanships.

  • Chih C.
  • Verified HomeBuyer
  • January 12, 2023
  • Tega Cay, SC

Have some exception items after closing on 11/23/22. As of today 1/12/23, still not completed. Even scheduled for work, yet never show up on time and causing us to wait at home.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Overall good but with some final finishing were hurried

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2022
  • Huntersville, NC

Overall good but with some final finishing were hurried

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Lennar - Sales people seemed to say anything to make a sale even if they

  • Jared K.
  • Verified HomeBuyer
  • June 24, 2022
  • Charlotte, NC

Sales people seemed to say anything to make a sale even if they later couldn't or wouldn't follow through on things. Also, the fact Lennar decided to no longer do 1-year touch ups was not made clear until warranty walk-through, I've never heard of a builder not doing at least a 1-year. My previous builder did 6-month and 1-year. Not being able to make any alterations, even simple things like moving lights is ridiculous for the price range. If they aren't going to let you pay for extra recessed lights (or even just move them), then they should let you bring a licensed electrician ...

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 4

The neighborhood.

  • Curtis N.
  • Verified HomeBuyer
  • May 11, 2022
  • Troutman, NC

Lennar is more interested in quantity not quality. To many repairs had to be done after final walk thru. Other repairs having to take place after moving in.

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 5

Lennar - Great experience, very professional builder!

  • Samvarth R.
  • Verified HomeBuyer
  • April 05, 2022
  • Waxhaw, NC

Great experience, very professional builder!

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Supply chain delays

  • Robert S.
  • Verified HomeBuyer
  • March 29, 2022
  • Mooresville, NC

After the deposit was given, There were no changes/addition's allowed to the house.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - This was our second purchase of a home with Lennar.

  • Paul A.
  • Verified HomeBuyer
  • January 19, 2022
  • Lancaster, SC

This was our second purchase of a home with Lennar. This go round I was a little more disappointed than the first time to be honest. The builder the home was very smooth until drywall started going up. Several issues that were pointed out with drywall and paint whenever fixed. The major issues with our hot water stack was resolved which I’m very thankful for it.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - It’s nice company and good price

  • George R.
  • Verified HomeBuyer
  • January 19, 2022
  • Lancaster, SC

It’s nice company and good price

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - For the most part good.

  • Mark R.
  • Verified HomeBuyer
  • January 10, 2022
  • Mount Holly, NC

For the most part good. However, the floor has some anomalies. Not even in all locations and caulking in bathroom is cracking. Finally, no instructions on operation of dishwasher. The dishwasher had no warranty information and appears to have been installed incorrectly. When dishwasher door is closed it is not straight. The whole thing with the dishwasher seems to be a lack of detail.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Experience of buying new home is Good

  • Durga G.
  • Verified HomeBuyer
  • January 06, 2022
  • Tega Cay, SC

Experience of buying new home is Good

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Excellent service with warranty repairs, quality and closing not a great experience

  • Viswanath N.
  • Verified HomeBuyer
  • December 30, 2021
  • Mount Holly, NC

Make sure all issues are closed before closing. Expect to spend 10% (paint, kitchen pantry wire mesh, doors) more on fixing poor quality related work. Extremely pleased with the layout of the house including linen closet space. Excellent warranty service provided by Kelly, superfast and responsive.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - We like the house models in Lennar and they use to response very

  • Neeraja K.
  • Verified HomeBuyer
  • December 21, 2021
  • Fort Mill, SC

We like the house models in Lennar and they use to response very quickly. We are enjoying the new home , please provide better quality

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - it was good to have bought house with Lennar

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2021
  • Tega Cay, SC

it was good to have bought house with Lennar

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Sales Rep Joe was amazing and super responsive!

  • Heather R.
  • Verified HomeBuyer
  • December 07, 2021
  • Denver, NC

We really enjoyed working with Joe. He was the real face of Lennar for us. Always took the time to explain things and respond to calls and texts in a reasonable amount of time. I would work with Joe again and refer him to friends and family who are looking for a home!

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Love my new home and the Process went pretty smoothly!

  • Kristin Q.
  • Verified HomeBuyer
  • November 30, 2021
  • Denver, NC

Love my new home and the Process went pretty smoothly!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

See below.

  • Karen T.
  • Verified HomeBuyer
  • October 05, 2021
  • Mount Holly, NC

Unable to reach anyone in construction on a Saturday despite the fact that our house under construction was flooding from a broken pipe.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - The house is very complete besides options.

  • Andres A.
  • Verified HomeBuyer
  • July 06, 2021
  • Fort Mill, SC

The house is very complete besides options.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Sales

  • Samantha M.
  • Verified HomeBuyer
  • July 06, 2021
  • Lancaster, SC

Good job in completing the job

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Only issue is the abysmal site prep and landscaping on our lot.

  • Anonymous
  • Verified HomeBuyer
  • July 03, 2021
  • Lancaster, SC

Only issue is the abysmal site prep and landscaping on our lot. We have a pronounced drop off/slope in our backyard. We were advised that some basic ground covering could be expected come spring. Unfortunately all that appeared was clover and an assortment of weeds and nuisance grasses. Two trees were planted which didn’t didn’t survive to spring. Please be aware that Lennar does NOT provide any warranty on grass, plants, or trees after closing. If you have any concerns about greenery be sure to address those before you close.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4