Lennar Reviews in Charlotte, NC

Landscaper used shoddy sod and put down a summer sod in winter.

We are very pleased with our Lennar home. The house is great so far. However, the community center is FAR too small for the number of homes. There will be about 400 homes but only space for a party of about 10-15 people. Lennar was too cheap to build a bigger, better center. We have also had many issues with the grass and land outside. The sod and front bushes were placed on rocks and are dying already (after only a couple months), but lennar doesn’t include the yard in their warranty.

finishing touches, like trim work, garage, doors very poor.

The home we bought from Lennar is perfect for us to downsize into. The floor plan is perfect for empty nesters. Lennar did provide a lot of extras for the price of the house. For the most part Lennar has responded to issues we have. One area that we have been ignored on is the grading in the back of the house. I feel there is a low area that needs attention but have not been able to get them to respond even after sending pictures of ponding. Nail popping on the walls is not considered a warranty item. I do wish builders would use screws to install sheetrock inside the house to avoid the issue of nails popping out in the walls. I believe most builders take the same approach. But that is a small issue and we experienced this in a custom built house ... More

Before closing house was not deeply cleaned. Issues with land scaping. Rain water damaged the backyard two times. Not sure about the future. They did not give any sample of colors.

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws are only cosmetic. The neighborhood seems great and we love all the trees and green spaces. ... More

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Great experience, very professional builder!

For the most part good. However, the floor has some anomalies. Not even in all locations and caulking in bathroom is cracking. Finally, no instructions on operation of dishwasher. The dishwasher had no warranty information and appears to have been installed incorrectly. When dishwasher door is closed it is not straight. The whole thing with the dishwasher seems to be a lack of detail.

Experience of buying new home is Good

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not “covered”) the process was nice, the managers have been very nice as well. ... More

Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.

The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.

Have some exception items after closing on 11/23/22. As of today 1/12/23, still not completed. Even scheduled for work, yet never show up on time and causing us to wait at home.

Overall good but with some final finishing were hurried

Lennar is more interested in quantity not quality. To many repairs had to be done after final walk thru. Other repairs having to take place after moving in.

After the deposit was given, There were no changes/addition's allowed to the house.

Unable to reach anyone in construction on a Saturday despite the fact that our house under construction was flooding from a broken pipe.

Good job in completing the job

I expected better quality inside and outside. Also the cleaning...they left something in the carpet, some on the cabinets... I found piece of iron under grass... very dangerous if you are barefoot.

Sales people seemed to say anything to make a sale even if they later couldn't or wouldn't follow through on things. Also, the fact Lennar decided to no longer do 1-year touch ups was not made clear until warranty walk-through, I've never heard of a builder not doing at least a 1-year. My previous builder did 6-month and 1-year. Not being able to make any alterations, even simple things like moving lights is ridiculous for the price range. If they aren't going to let you pay for extra recessed lights (or even just move them), then they should let you bring a licensed electrician pre-drywall because with I-beam rafters, running wires after the fact is virtually impossible. Attention to detail prior to closing was poor. The drywall and paint was worse than my previous house which cost half as much. The two "independent" TLC reviews I was told were going to happen either didn't happen or they did a very poor job. The house was not even cleaned prior to closing and I had clean all cabinets prior to put things in them. Thankfully the warranty department has helped resolve virtually all of these issues. ... More

it was good to have bought house with Lennar

We moved in winter 2021- our grass is terrible and Lennar does not warranty the lawn. My dishwasher didn't work. I have already had service on my dishwasher and stove and have only been in the house 3 months. They put cheap light fixtures in. We have replaced all the fixtures in the house (or should I say the boob lights). You can see sheet rock lines on the ceilings. The back siding was not finished - but Lennar did come back out to fix. I personally don't think I would by a lennar home in the future.

We love the house but not used to doing all paperwork on the computer

Poor workmanship in some areas. Very slow responding to issues