Lennar Reviews in Charlotte, NC

We moved in winter 2021- our grass is terrible and Lennar does not warranty the lawn. My dishwasher didn't work. I have already had service on my dishwasher and stove and have only been in the house 3 months. They put cheap light fixtures in. We have replaced all the fixtures in the house (or should I say the boob lights). You can see sheet rock lines on the ceilings. The back siding was not finished - but Lennar did come back out to fix. I personally don't think I would by a lennar home in the future.

The home buying and building process was easy and pretty smooth overall. Lennar was pretty good about keeping me updated, addressing any questions I had, and addressing any issues that came up during the process. Have minor issues with dings and imperfections with paint/trim/molding finishes. A few minor issues popped up after closing and they were pretty responsive and quick to fixing those issues. One major pain point I am having issues with is in regards to landscaping, I have several dead patches throughout my lawn. Whoever Lennar used for landscaping laid down sod directly top of construction debris which prevents grass from properly rooting, I don't have to dig more than an inch on several dead spots to find fist-sized rocks or large chunks of cement directly underneath the sod. I wish they would've done their due diligence in properly laying down sod or at least rectify the issues after the fact. Outside of landscaping, everything has gone pretty well so far in my 4 months of homeownership. ... More

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not “covered”) the process was nice, the managers have been very nice as well. ... More

We love the house but not used to doing all paperwork on the computer

Lennar still builds the best home for the money in Waxhaw NC, but they need to get their act together on quality of work and ease of working with customers. My main suggestion is always pay the extra $500 to your personal home inspector for a complete report even though its a brand new house.

Poor workmanship in some areas. Very slow responding to issues

Cheap homes from appliances to build quality not worth 400k

The builders are absolutely horrible when it comes to cleaning the cleaning the areas of the homes they are currently building, they do not block off the areas where sod hasn't been placed so when it rains, we have a continuous mud slide along with settled mud in front of our new home and on our block. It's lazy workmanship not to leave those areas in a position where homeowner have to shovel mud and clean up excessive amounts of trash. This is far beyond a small issue, when my car slides on the mud because it is so thick. It makes it that much worse when we are told they only clean the streets on Wednesdays and Fridays, whoever is overseeing the builders of this area is doing a subpar job or the standards are extremely low ... More

I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.

The sales person was not clear to explain the features to new first time home buyers especially not clear on operable windows and non operated windows

Make sure you get a great inspection and let them fix all the issues before closing

The house design and sales agent were great. That is where it ends. At best the craftsmanship is poor. Lack of attention to detail is on full display. When you are paying near 500K for a home, one deserves more than shoddy work. Lennar is not responsive to requests for service and fabricates excuses why they are not liable.

They tell you things that are not true. When you move in the grout and seal for your wood baseboards pulling out from the wall and theTile in my shower the grout has holes in it my wood floor had spots on it that were left by whoever put it down my sink was scratched badly both sides and they tried to say I did it. They finally fixed it. My garage door broke after about a couple of weeks and no one would come fix it. I am 72 and.my son couldn't.be home so i called the garage door CV company and a super nice man drove an hour at.no charge to come fix it late at night. All my doors were cut but never sanded properly on the sides, top, and bottom some barely have paint on them, some none. I cut my arm on one because the edges are so rough. I was given the wrong mailbox key so my mail was going to another person and it took two trys to get it changed. I didn't know toll I did y j.g e walk t hff rough that I had to seal all the tile in my home and I had cut myself very badly on th ed front of my shin; five inches across and five down and couldn't seal my tile for weeks. I couldn't use my shower until it was done. I am going to be paying for all this to get fixed out of my own pocket. I was told that no one sees the inside of doors so who cares. Well I do. My one bathroom the door was not shimmed on the bottom so it won't.go if err r the bathroom rug at all. I will never recommend Lennar to anyone ever. I could go.on. ... More

i had issues with lennar mortgage... but once lennars real estate agent found out he immediatly started the process to fix the wrongs.. David was extroridnarly effective an helpfull. from that point on i would give Lennar 10 stars if i could.. once the closeing finished we were completly overwhelmed with the quality, professionalism, and compasion Lennar showed l.. i would recommend them 100%.. The lennar mortgage company well i had issues with them, maybe you wont so you can try then them make your opinion...

House is nice. Purchase was not. The person I dealt with at Lennar’s office seemed to think it was a privilege to be buying this house. If it were not for the real estate agent, Barbara, the sale might not have happened. After the sale, Lennar has been good about addressing a concern with the backyard , and helpful with info to assist in upgrading the electric service beyond what would be needed in most residences.

Since I don’t have an any good words about the loan officer(s) that were assigned to me. I will say the managers and underwriting team ans well ans the crew who did walk the through and inspection ,especially the onsite rep who was phenomenal. They made this experience so much better than after the shamockery with loan officers and this played a part in the score and success of a close.

Not having permits for water was uncalled for. Blaming everyone else made it worse. We wanted minor changes we were offered to pay for and sign a contract for(moving outside spigots and additional shelving in closet- both prior to their installation- and told no. Communications were “we don’t know” on every aspect. Now that almost all houses are sold there is mud in the streets, unfinished sidewalks, major common areas just mud, trash on the bridge at the entrance, etc. not impressed with Lennar.

The salesman that we had was horrible. It was nearly impossible too get in touch with him. It's too much too write but the people that we dealt with at the end were wonderful.

Overall, Lennar was very responsive

Quality construction but is large company so when you have questions or concerns there is alot of pass onto another person and hard to get answer

We have some concerns about our flooring. We had hard woods and had a major leak which required only replacement of a portion of the flooring. It was also installed without acclimation and air condition. The floor was installed for three weeks with no AC and the some areas are showing sigh Ed of swelling and expansion. The appliances specifically dish washer had various problems and Electrolux support is terrible.

At first I had a great experience with the seller’s agent… however she left the organization and I lost a valuable contact as the new agent never called me or returned any of my messages. During the celebration walk trough the agent was a bit dry and kept making comments about how her house was not as nice as the one I was buying. She would get annoyed when I pointed out things that needed to be addressed, then the finance processing was a nightmare as I was not even sure if I was going to close until 30 mins before closing. Lack of communication was an issue…still I moved two months ago and I don’t have the pool keys…. ... More

Little to no response on HOA questions or requests

The quality is not the best. Poor finishing touches. Not being able to add add on's is ridiculous. It makes us hire after the fact which is more expensive. Cabinets are cheap and small. Very disappointed.

Communication from the mortgage branch was spotty, didn't know I was approved for a loan until just a few days before closing, after more than five months of back and forth. Pleased with the home itself other than the landscaping, sod was put down in a haphazard manner, large gaps still prevalent, a rough ride for any type of mower--very disappointing