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Lennar Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Lennar.

Read all 573 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

573 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.9

Lennar in Charlotte Area

View Homes

Customer Reviews

Customer Service from a few selected employees

  • Winston S.
  • Verified HomeBuyer
  • November 10, 2020
  • Waxhaw, NC

Lennar still builds the best home for the money in Waxhaw NC, but they need to get their act together on quality of work and ease of working with customers. My main suggestion is always pay the extra $500 to your personal home inspector for a complete report even though its a brand new house.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Some Good, Some Bad

  • Elizabeth E.
  • Verified HomeBuyer
  • March 24, 2020
  • Charlotte, NC

Building process went great with my builder, Clayton. After closing follow up has been difficult. Current construction in the neighborhood has trench my yard over and over, blocked my driveway on multiple occasions and I have had two flat tires driving through the neighborhood. My advice is to not buy when the neighborhood is still in process. The builder does not respect the already losed homeowners.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

My new home

  • Jeffrey D.
  • Verified HomeBuyer
  • March 24, 2020
  • Lancaster, SC

We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

There were so many little things that was over looked.

  • Kawana M.
  • Verified HomeBuyer
  • October 03, 2019
  • Charlotte, NC

Come to visit your build constantly

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Lennar - Could’ve provided more information about land slopes due to drainage

  • Raymond L.
  • Verified HomeBuyer
  • September 24, 2019
  • Charlotte, NC

Could’ve provided more information about land slopes due to drainage prior to construction.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Nice Home, delayed community features have been a drag on enjoying the neighborhood

  • John N.
  • Verified HomeBuyer
  • September 24, 2019
  • Davidson, NC

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be ...

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

What you could have done better

  • Joseph O.
  • Verified HomeBuyer
  • July 30, 2019
  • Lake Wylie, SC

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 3

Lennar -

  • John M.
  • Verified HomeBuyer
  • July 30, 2019
  • Lancaster, SC

Landscaper used shoddy sod and put down a summer sod in winter.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Great home, bad community center

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Charlotte, NC

We are very pleased with our Lennar home. The house is great so far. However, the community center is FAR too small for the number of homes. There will be about 400 homes but only space for a party of about 10-15 people. Lennar was too cheap to build a bigger, better center. We have also had many issues with the grass and land outside. The sod and front bushes were placed on rocks and are dying already (after only a couple months), but lennar doesn’t include the yard in their warranty.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

finishes

  • David M.
  • Verified HomeBuyer
  • July 02, 2019
  • Davidson, NC

finishing touches, like trim work, garage, doors very poor.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Nice Bungalow to downsize too

  • Carolyn C.
  • Verified HomeBuyer
  • June 12, 2019
  • Lake Wylie, SC

The home we bought from Lennar is perfect for us to downsize into. The floor plan is perfect for empty nesters. Lennar did provide a lot of extras for the price of the house. For the most part Lennar has responded to issues we have. One area that we have been ignored on is the grading in the back of the house. I feel there is a low area that needs attention but have not been able to get them to respond even after sending pictures of ponding. Nail popping on the walls is not considered a warranty item. I do wish builders would use screws to install sheetrock inside the house to avoid ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Review

  • Mitanjali S.
  • Verified HomeBuyer
  • February 20, 2024
  • Mooresville, NC

Before closing house was not deeply cleaned. Issues with land scaping. Rain water damaged the backyard two times. Not sure about the future. They did not give any sample of colors.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Gambill Forest

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Mooresville, NC

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws ...

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Experience varies with the construction manager. No standard template.

  • Rohit D.
  • Verified HomeBuyer
  • March 14, 2023
  • Mint Hill, NC

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - Great experience, very professional builder!

  • Samvarth R.
  • Verified HomeBuyer
  • April 05, 2022
  • Waxhaw, NC

Great experience, very professional builder!

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - For the most part good.

  • Mark R.
  • Verified HomeBuyer
  • January 10, 2022
  • Mount Holly, NC

For the most part good. However, the floor has some anomalies. Not even in all locations and caulking in bathroom is cracking. Finally, no instructions on operation of dishwasher. The dishwasher had no warranty information and appears to have been installed incorrectly. When dishwasher door is closed it is not straight. The whole thing with the dishwasher seems to be a lack of detail.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Experience of buying new home is Good

  • Durga G.
  • Verified HomeBuyer
  • January 06, 2022
  • Tega Cay, SC

Experience of buying new home is Good

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Great, with clear issues also.

  • William O.
  • Verified HomeBuyer
  • April 07, 2021
  • Denver, NC

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not ...

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

New home build

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Charlotte, NC

Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

A little above average

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2019
  • Lake Wylie, SC

The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Dissatisfy with the workmanships.

  • Chih C.
  • Verified HomeBuyer
  • January 12, 2023
  • Tega Cay, SC

Have some exception items after closing on 11/23/22. As of today 1/12/23, still not completed. Even scheduled for work, yet never show up on time and causing us to wait at home.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Overall good but with some final finishing were hurried

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2022
  • Huntersville, NC

Overall good but with some final finishing were hurried

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

The neighborhood.

  • Curtis N.
  • Verified HomeBuyer
  • May 11, 2022
  • Troutman, NC

Lennar is more interested in quantity not quality. To many repairs had to be done after final walk thru. Other repairs having to take place after moving in.

Total Score 4


Quality 1

Trustworthiness 5

Value 2

Responsiveness 5

Supply chain delays

  • Robert S.
  • Verified HomeBuyer
  • March 29, 2022
  • Mooresville, NC

After the deposit was given, There were no changes/addition's allowed to the house.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

See below.

  • Karen T.
  • Verified HomeBuyer
  • October 05, 2021
  • Mount Holly, NC

Unable to reach anyone in construction on a Saturday despite the fact that our house under construction was flooding from a broken pipe.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2