Lennar Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Lennar.
Read all 656 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charlotte Area
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Customer Reviews
See below.
- Karen T.
- Verified HomeBuyer
- October 05, 2021
- Mount Holly, NC
Unable to reach anyone in construction on a Saturday despite the fact that our house under construction was flooding from a broken pipe.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Lennar - We love our house and the experience was pretty seamless
- Jeremy T.
- Verified HomeBuyer
- September 30, 2021
- Denver, NC
We love our house and the experience was pretty seamless
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The friendly staff stood out the most.
- Thomas T.
- Verified HomeBuyer
- September 28, 2021
- Huntersville, NC
Lennar is a good builder but some of the workmanship needs to be reviewed. I am pleased with my hone but have noticed a few things I would like to see done differently.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Everything Sucks
- Anika O.
- Verified HomeBuyer
- September 22, 2021
- Denver, NC
There is really too many things to write a review on and the things we have submitted for work orders do not get fixed, I feel like I put my money into the wrong homebuilding company.
Lennar responded:
Hi Anika, thank you for sharing a review. We are disappointed to hear about the frustrations you have experienced with work completion in your new home. If you have any outstanding items that need follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Best build quality out of 3 new builds that weve had
- Christopher G.
- Verified HomeBuyer
- September 21, 2021
- Waxhaw, NC
Best build quality out of 3 new builds that weve had
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Everything went smooth from start to finish
- Edson G.
- Verified HomeBuyer
- September 21, 2021
- Monroe, NC
Everything went smooth from start to finish
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
"Quick Delivery"
- Jeanette H.
- Verified HomeBuyer
- September 17, 2021
- Mount Holly, NC
We were handled very efficiently and were able to move into our "Quick Delivery" home almost on the exact day promised nearly 2 months earlier. Most of our questions or concerns were handled relatively quickly with just one still unmet. We are very happy with the house and are enjoying making it our home; giving it some personality.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Construction Managers
- Anonymous
- Verified HomeBuyer
- September 15, 2021
- Mount Holly, NC
Terrible follow up from constantly rotating construction managers caused a lot of stress and delays. Generally poor workmanship. High pressure sales just tells you what they think you want to hear. Don't visit without a realtor or you're on your own for the duration.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the issues you faced with changing construction managers and the pressure of the sales process. If there is ever anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - The overall experience was smooth.
- Randy G.
- Verified HomeBuyer
- September 15, 2021
- Huntersville, NC
The overall experience was smooth. We’ve only had 2-3 minor issues that were all fixed very quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything is NOT included
- John B.
- Verified HomeBuyer
- September 07, 2021
- Mount Holly, NC
Check every detail before accepting the house. Everything is NOT included. Many problems with the subcontractors' quality and workmanship. Lawns are especially rough.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - THE HOUSE WAS GREAT THE YARD WAS TERRIBLE.
- Rick C.
- Verified HomeBuyer
- September 07, 2021
- Charlotte, NC
THE HOUSE WAS GREAT THE YARD WAS TERRIBLE. ADDRESSED THE ISSUE AT CLOSING AND NOTHING IS BEING DONE ABOUT IT!
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 1
Didn't like that irrigation system goes in after turf. Should be offered before!
- Consuelo N.
- Verified HomeBuyer
- September 04, 2021
- Charlotte, NC
Not at all flexible with changes in plan. Can change after completion - does that make sence?
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great Experience
- Erik C.
- Verified HomeBuyer
- September 03, 2021
- Denver, NC
The Lennar team made home buying easy. It was a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sick and tired of lies
- Sheila H.
- Verified HomeBuyer
- September 01, 2021
- Gastonia, NC
Call me at 7046162685 and I'll share all the bad experiences
Lennar responded:
Hi Sheila, thank you for taking time to write a review. We are sorry to hear about your poor experience and any frustrations you have faced. If you could please send us a message at corporatecustomercare@lennar.com, we will have the appropriate associate follow-up with you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - I have had a problem with the grading of my garage since I moved
- Faye B.
- Verified HomeBuyer
- September 01, 2021
- Charlotte, NC
I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - They kept me updated on my entire process with weekly email updates.
- Cynthia S.
- Verified HomeBuyer
- August 31, 2021
- Clover, SC
They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Poor quality
- Anonymous
- Verified HomeBuyer
- August 31, 2021
- Denver, NC
Do not trust this builder. We were lied to throughout the process and the quality of workmanship on our home was very poor. We will not recommend Lennar to anyone in the future.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the frustrations you experienced during the buying process and subsequent workmanship issues in your new home. If you have anything outstanding or requiring follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Lennar was very responsive regarding repairs that needed addressed.
- Anonymous
- Verified HomeBuyer
- August 31, 2021
- Rockwell, NC
Lennar was very responsive regarding repairs that needed addressed.
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
Great people!
- Olena K.
- Verified HomeBuyer
- August 31, 2021
- Mooresville, NC
Special thanks to Dan Salvagni and Cannon Walker.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - They kept us informed during the entire building process.
- John H.
- Verified HomeBuyer
- August 31, 2021
- Gastonia, NC
They kept us informed during the entire building process. The ladies that were in charge during this time were excellent! They were so helpful and always very nice. We love our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales person lack of communication as well as not forth coming when there was delays
- Anonymous
- Verified HomeBuyer
- August 31, 2021
- Mount Holly, NC
Lennar builds a sub standard home with the lowest commercial grade of material to be used. You buy a Lennar home because of the community not because of Lennar. I would not recommend them as a builder and would avoid them if I decided to purchase another home in the future.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - Lennar's buying process has been wonderful.
- Lakshmi R.
- Verified HomeBuyer
- August 31, 2021
- Indian Land, SC
Lennar's buying process has been wonderful. Any issues are addressed quite quickly!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The salesman that we had was horrible.
- Lester B.
- Verified HomeBuyer
- August 24, 2021
- Huntersville, NC
The salesman that we had was horrible. It was nearly impossible too get in touch with him. It's too much too write but the people that we dealt with at the end were wonderful.
Total Score 3
Quality 5
Trustworthiness 1
Responsiveness 5
Lennar - The customer representative have been good.
- Anonymous
- Verified HomeBuyer
- August 24, 2021
- Fort Mill, SC
The customer representative have been good. But there still opportunities where it could be imp like keeping marketing documents up to date so that customers know what will they be getting post closing.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
Lennar - Overall, Lennar was very responsive
- Gersonice E.
- Verified HomeBuyer
- August 17, 2021
- Huntersville, NC
Overall, Lennar was very responsive
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
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