Lennar Reviews in Charlotte, NC

Seeing other family and friends build houses right now, it's crazy to see them charged for things that were included in our home. It was an easy experience and would look to use them again if we decided to build in the future.

Make sure you get a great inspection and let them fix all the issues before closing

Lennar is not good at communicating. There was no contact that wasn’t initiated by me, even when there are problems with the build or closing. And even when I did hear from them, they frequently didn’t provide all the information needed/required. I am happy with the house but feel like many of my grey hairs can be tied directly to trying to get Lennar to tell me what was going on with the house.

Darrick and Cheryl was real great!

Excellent over all. Love my new home!

The new warranty system sucks

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after multiple requests during the walkthrough the house wasn;t clean. I found close of 100 nails in the house/garage but still I gave them good reviews. 4. For 2400 residents they have one small pool & gym. which they advertise like its big thing. Why don't you let the buyers know that the gym is going to be used by 12 communities? In general, Lennar is a pricey and greedy builder, they are not trustworthy. I wouldn't recommend this to any of my friends. Next time onward I will go with Lennar if that's the only option I have. ... More

Best team in Charlotte

Great service and very nice attitude

That they hard working people who really care about how the process goes an wants to make sure you are in your home the way you like it

The home was built great, no issues, the mortgage experience was a different and terrible experience.

Carlos and Jason are irreplaceable! Thank you for all you have done for our family..

The home seems well overpriced for the poor quality of materials used, especially the flooring. The houses are built MUCH too close together, and my backyard has a very steep decline that makes much of the yard unusable.

Yes, because they produce an excellent product.

It was a nice experience

The home buying and building process was easy and pretty smooth overall. Lennar was pretty good about keeping me updated, addressing any questions I had, and addressing any issues that came up during the process. Have minor issues with dings and imperfections with paint/trim/molding finishes. A few minor issues popped up after closing and they were pretty responsive and quick to fixing those issues. One major pain point I am having issues with is in regards to landscaping, I have several dead patches throughout my lawn. Whoever Lennar used for landscaping laid down sod directly top of construction debris which prevents grass from properly rooting, I don't have to dig more than an inch on several dead spots to find fist-sized rocks or large chunks of cement directly underneath the sod. I wish they would've done their due diligence in properly laying down sod or at least rectify the issues after the fact. Outside of landscaping, everything has gone pretty well so far in my 4 months of homeownership. ... More

The day of move in/closing, my wife ran the dishwasher to clean some new dishes purchased. About 15 min into the cycle we smell something burning, open the dishwasher to find the sprayer was improperly installed, fell over and caught fire on the heating element. We immediately sent in the warranty claim, to which we were told this is through the applicable manufacturer. After 3 weeks without resolution Lennar finally stepped up and replaced the dishwasher. Now we are about 6 months in the home, I have hardwood floors splitting down the center of planks. I brought in the flooring manufacturer independently of lennar after the last experience and was told the issue is either the slab cracking and separating due to lack of vapor barrier or proper reinforcement, or the fact the flooring was not acclimated to the space/installed in a conditioned space per manufacturers guidelines. I have held off submitting the lennar warranty claim as almost weekly another crack or buckle presents itself. I will be submitting the warranty claim with the expectation of full replacement. On top of all this we had the worst QC experience ever, as the guy who walked us through basically told us that we weren’t allowed to point out defect issues and he’d catch all of them. Upon acceptance not one of the 10+ items identified were even addressed. Almost daily I find additional qc issues throughout the home. Lennar is just another fly by night track builder spitting out sub par quality homes, without care for the longevity of the product they produce. ... More

Please make sure you check everything!

Waranty request not fast enough and quality not good

They stay in contact with us

My wife and I were making a local relocation to downsize as empty nesters. We took our time and studied a number of homebuilders and new communities. When we came across Lennar's Cortona, we were sold! We had a great experience with Phil in the model home. He was so helpful in sharing with us the Lennar brand and the "everything's included" mantra. We quickly decided to mover forward on an inventory home. All along the build process to the post-move-in process, Lennar staff has been great! Carlos, the on site construction manager has been so professional and helpful. We are so very pleased with the neighborhood and Lennar builds a wonderful product, but more importantly a wonderful home. ... More

Find another builder! Buying a home from Lennar has been one the most stressful things I've ever experienced. If I had it to do over, I would not use a builder as large as Lennar. I would do my homework and I'd use a smaller company with a good reputation. My home closed in early March 2021, it's mid-May and I still don't have a working dishwasher. That is just one of a number of things that have made for an unpleasant experience.

Lennar’s customer service representatives go above and beyond. Especially Landon and Carwin.

From the start every single person was super friendly, helpful, and knowledgeable. All texts, emails, and phone calls were answered or returned in a timely manner. Lennar made this first time home purchasing experience so easy and pleasant for us. We couldn't have asked for a better team. Our home is beautiful, spacious, and affordable.

very average. Lax prep of the new home with dirty windows, floors. Several problems needing to be addressed.