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Lennar Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Lennar.

Read all 656 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

656 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Charlotte Area

View Homes

Customer Reviews

Customer Service

  • Roderick P.
  • Verified HomeBuyer
  • April 08, 2021
  • Indian Land, SC

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Bare minimum upgrades in spec homes Phase one of the neighborhood

  • Maureen W.
  • Verified HomeBuyer
  • April 07, 2021
  • Lancaster, SC

Bare minimum upgrades in spec homes Phase one of the neighborhood has better upgrades/options.....their motto is Its all included And that was not the case- there were no window treatments, refrigerator or washer and dryer included.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Everyone along the way has been very helpful and responsive.

  • Dawn G.
  • Verified HomeBuyer
  • April 07, 2021
  • Indian Land, SC

Everyone along the way has been very helpful and responsive. You helped make the home buying experience more pleasurable, thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent home great work I love it

  • William G.
  • Verified HomeBuyer
  • April 07, 2021
  • Charlotte, NC

Excellent home great work I love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent timely responsiveness to issues!

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Mooresville, NC

Excellent timely responsiveness to issues!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great, with clear issues also.

  • William O.
  • Verified HomeBuyer
  • April 07, 2021
  • Denver, NC

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Good purchase experience

  • Alena O.
  • Verified HomeBuyer
  • April 05, 2021
  • Fort Mill, SC

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - We are very satisfied with our new home.

  • Jiaxing D.
  • Verified HomeBuyer
  • April 02, 2021
  • Waxhaw, NC

We are very satisfied with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love the house but not used to doing all paperwork on the

  • Bonnie S.
  • Verified HomeBuyer
  • April 02, 2021
  • Mooresville, NC

We love the house but not used to doing all paperwork on the computer

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Lennar has been great -- friendly, responsive, prompt.

  • Kathleen H.
  • Verified HomeBuyer
  • April 02, 2021
  • Davidson, NC

Lennar has been great -- friendly, responsive, prompt. Whoever did the appliance install is a different matter: the hot water did not work due to a melted connection, the microwave had been dropped, damaged and nevertheless installed, and the dishwasher install caused damage to the cabinet trim. Might want to review relationship with that subcontractor.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Elddy, Jim and Ursula

  • Rafael D.
  • Verified HomeBuyer
  • March 31, 2021
  • Lancaster, SC

If you have the opportunity to work with Elddy or Jim you will not be disappointed. Ursula (real estate agent for Lennar is priceless!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Response to any concerns!

  • Louis B.
  • Verified HomeBuyer
  • March 31, 2021
  • Lancaster, SC

From the initial buying experience to the daily living experience, Lennar has been exceptional! Having experienced other builders Lennar is different. Lennar actually cares and will go out of their way to satisfy your concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is a Fantastic Builder

  • Gary A.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

I was very satisfied with the total Lennar organization from sales to builder to client services. My home was finished two weeks before promised and I was able to close earlier than expected.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quick response to any issues

  • Christine R.
  • Verified HomeBuyer
  • March 31, 2021
  • Huntersville, NC

Lennar, while being large, keeps in contact like they were building one home at a time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sloppy craftsmanship

  • Lynne T.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

Painting and clean edges on drywall are obviously not a priority. Caulking around the tile floor looks terrible. Major difference in opinion of what usable backyard means .

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

Lennar - Thank you for an awesome experience!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Davidson, NC

Thank you for an awesome experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional sales and lender team

  • Lisa B.
  • Verified HomeBuyer
  • March 31, 2021
  • Charlotte, NC

Sales and lender personnel are very knowledgeable, supportive and responsive. Their years of experience provide buyers with a trusted and proven source. Made the experience positive and assuring.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - They tell you things that are not true.

  • Marilynn C.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

They tell you things that are not true. When you move in the grout and seal for your wood baseboards pulling out from the wall and theTile in my shower the grout has holes in it my wood floor had spots on it that were left by whoever put it down my sink was scratched badly both sides and they tried to say I did it. They finally fixed it. My garage door broke after about a couple of weeks and no one would come fix it. I am 72 and.my son couldn't.be home so i called the garage door CV company and a super nice man drove an hour at.no charge to come fix it late at night. All my doors were cut ...

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - It's a very good choice

  • Jose F.
  • Verified HomeBuyer
  • March 31, 2021
  • Lancaster, SC

It's a very good choice

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Best home buying experience ever!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Huntersville, NC

Best home buying experience ever!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Being from out of state during buying and building process, Cannon

  • Steven T.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

Being from out of state during buying and building process, Cannon and the sales team, and Dan and his crews were very helpful in making it a painless venture.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar! You need better erosion control and better grading of the lots.

  • Noralie C.
  • Verified HomeBuyer
  • March 31, 2021
  • Mount Holly, NC

Our home is lovely. We found some problems, mostly plumbing, after we moved in, and Lennar responded quickly. Erosion control, however, us a problem throughout the community. I should be able to walk from my home to the nearby mailboxes using the sidewalks, but I cannot because they are covered with mud. The storm drains are clogged. Our backyard fills with mud and water after every storm.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - This is our second Lennar home.

  • Dianna S.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

This is our second Lennar home. We are very happy with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This has been a great life changing experience for the better!!!!

  • Reginald R.
  • Verified HomeBuyer
  • March 31, 2021
  • Charlotte, NC

This has been a great life changing experience for the better!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Trying to get a closing date was a nightmare and all amenities

  • Michelle J.
  • Verified HomeBuyer
  • March 31, 2021
  • Troutman, NC

Trying to get a closing date was a nightmare and all amenities which we are paying thousands for are not be completed for more than a year later. People have been in here 2 years and receiving nothing but paying high HOA and taxes.

Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We would like to apologize for the frustrations you have expressed regarding your closing date and amenities completion. If there is anything we can to do to assist, please reach out to us at corporatecustomercare@lennar.com, thank you. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2