Lennar Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Lennar.
Read all 649 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charlotte Area
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Customer Reviews
Put it on are web page...
- Raymond A.
- Verified HomeBuyer
- March 24, 2020
- Rockwell, NC
Well we moved in and were told if there are any problems there a web page put all your problems there....If to bought a phone and I told you that there was a web site to go to if you have connection problems and you can't get on line how would you feel ?we have nails backing out..flooring problems..and paint that has piled back drive way cracks and you can't even have someone stop by know instead you send out surveys to make you feel better See how good we are..Ya no.....word of mouth go's a long way
Lennar responded:
I'm sorry to hear you are having difficulties communicating your concerns to us. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address so we can provide you with better guidance on other methods you can use to submit your requests.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
unfinished
- Mina B.
- Verified HomeBuyer
- March 24, 2020
- Huntersville, NC
Many hidden areas were not complete or unfinished
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Not a reliable builder to depend on for one’s dream home
- Rama M.
- Verified HomeBuyer
- March 24, 2020
- Charlotte, NC
Not a realizable builder to construct your dream home. Lennar is not responsive and still there are preclosig items pending even after 5 months of closing .
Lennar responded:
Hi Rama, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the outstanding issues you mentioned. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Best staffs ever
- Lynda F.
- Verified HomeBuyer
- March 24, 2020
- Waxhaw, NC
Lennar has an amazing team of people. They made the home buying process as painless and possible, using Lennar home mortgage also made it easier. I love that they still physically check on you periodically, after you've closed! If that's not awesome, I don't know what is.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Everything was completed on or ahead of schedule.
- Scott C.
- Verified HomeBuyer
- March 24, 2020
- Charlotte, NC
Everything was completed on or ahead of schedule. The team was honest and responsive to any questions or concerns. Happy to report everything went perfectly. It’s obvious there is a lot of experience to make the process run so smoothly. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Some Good, Some Bad
- Elizabeth E.
- Verified HomeBuyer
- March 24, 2020
- Charlotte, NC
Building process went great with my builder, Clayton. After closing follow up has been difficult. Current construction in the neighborhood has trench my yard over and over, blocked my driveway on multiple occasions and I have had two flat tires driving through the neighborhood. My advice is to not buy when the neighborhood is still in process. The builder does not respect the already losed homeowners.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Slopes , hills and valleys
- Carla J.
- Verified HomeBuyer
- March 24, 2020
- Charlotte, NC
I was told that my property in the back would be level that was definitely not true , it is very difficult with the slopes and valleys . and also there are landscaping trees that are missing in the back which would Help with my safety from the main street . I have been denied twice concerning the fence in my yard due to the property lines.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
My new home
- Jeffrey D.
- Verified HomeBuyer
- March 24, 2020
- Lancaster, SC
We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Beautiful Home, Make the right choice
- Katherine C.
- Verified HomeBuyer
- March 19, 2020
- Indian Land, SC
The process was so simple and enjoyable. The whole team was so sweet and always went above and beyond. Their response time was always within a hour or 2. Had so many wonderful options and floor plans to pick from to make the home feel custom and fit our needs exactly. The only downside is we ended up with a storm drain in our backyard so the whole yard is at a slant and not usable space.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I like lennar home.
- Kavitha N.
- Verified HomeBuyer
- March 17, 2020
- Charlotte, NC
I like lennar home. I own 2 lennar homes one in Florida and one in Charlotte, NC
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
problems not solved
- Elizabeth R.
- Verified HomeBuyer
- March 17, 2020
- Mount Holly, NC
I like my house but I find that the builder is not responsive to problems
Lennar responded:
Hi Elizabeth, thank you for your comments. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Couldn't have asked for anything else...
- Daniel H.
- Verified HomeBuyer
- March 17, 2020
- Rockwell, NC
We love our new home by Lennar. So glad we found them during our relocation to the south. They made our transition and home buying worth it all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Home
- Linda M.
- Verified HomeBuyer
- March 17, 2020
- Lancaster, SC
So far Lennar has been very responsive to any issues we ‘be had with our home. Ours was a spec home and contractor grade flooring fixtures etc I would definitely upgrade your flooring it’s the worst we’ve ever had.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lovely home in a gorgeous community
- Christina M.
- Verified HomeBuyer
- March 17, 2020
- Lancaster, SC
Beautiful home with all the modern upgrades included. Warm inviting neighborhood with plenty of activities for all !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great sales people.
- Arthur K.
- Verified HomeBuyer
- March 04, 2020
- Huntersville, NC
Great sales people.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They Use The Cheapest Materials Possible
- James P.
- Verified HomeBuyer
- March 04, 2020
- Davidson, NC
I have lived in my Lennar home for almost six months now. I have come to find out that pretty much all the materials used in the building of my townhome are the cheapest product available. If given a choice I wouldn't buy a home from this company again.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 5
6 months after purchase
- Kimberly D.
- Verified HomeBuyer
- March 04, 2020
- Fort Mill, SC
Boy have I changed my opinion, and not for the better.
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 3
Excellent people
- David K.
- Verified HomeBuyer
- March 04, 2020
- Mount Holly, NC
The staff are excellent people who do their job’s well
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Nice brand new home but you'll notice quickly that the materials
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Lake Wylie, SC
Nice brand new home but you'll notice quickly that the materials used are not high quality!
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Below average craftsmanship (that’s being generous)
- Anonymous
- Verified HomeBuyer
- March 02, 2020
- Troutman, NC
After living in the home for a few months we have found the level of craftsmanship to be below average. The yards they put in are already weed filled and we have had landscape companies advise the sod needs removed the soil needs treated and yard will need re sodded if we want to have a lawn however they stated that with the neighbors lawns being as bad and worse than ours it’s going to be a never ending battle. Also, the drywall finish is a joke. We have removed all ceiling light fixtures and use only lamps because the ceilings are an embarrassment I hate to even have people in the spare ...
Lennar responded:
Thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Lennar - Excellent experience all around!
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Waxhaw, NC
Excellent experience all around!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible overall experience
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Charlotte, NC
The builders completely missed our change request order, had we not found it ourselves by driving by, it would have not been caught u til too late. This happened twice during the build. And don’t even think about trying to use their financing company, most unprofessional and joke of a lending company
Lennar responded:
Thank you for your feedback about your experience. We truly hope things have improved for you. Please send us a message at corporatecustomercare@lennar.com if you would like to share more and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Will promise things before you close then never do them
- Patrick R.
- Verified HomeBuyer
- February 26, 2020
- Davidson, NC
I was promised during my walk through that the huge hill of mud beside my home would be removed. It is also being used as a trash dump. Been over 4 months now and absolutely nothing has been done about it. If you drive down the alley behind Caite ridge road you can’t miss it under the power line. I guess since all homes on that street are sold it no longer matters.
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Very helpful
- Gary M.
- Verified HomeBuyer
- February 26, 2020
- Fort Mill, SC
Lennar does there best to guide you through the complete home buying process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
New home build
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Charlotte, NC
Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
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