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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 317 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Myrtle Beach Area

317 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.7

Quality 3.4

Trustworthiness 3.5

Value 3.8

Responsiveness 3.5

Lennar in Myrtle Beach Area

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Customer Reviews

The house was finished on time as promised but with issues.

  • Steven M.
  • Verified HomeBuyer
  • January 12, 2022
  • Myrtle Beach, SC

It seems that these homes are being built too fast and the workmanship is suffering for it. When you report a problem, it seems everyone is too busy building more homes and you have to wait to have your problems taken care of.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

simple things over looked due to speed of build

  • Robert H.
  • Verified HomeBuyer
  • October 22, 2021
  • Longs, SC

I have walls that are not straight and bow out. The finish work with bot the drywall and paint is terrible. You can feel under the carpet how uneven the subfloor is. I was missing the power cable that wires the tankless hot water heater to the house so we had no hot water when we moved in. The HVAC unit was installed incorrectly, had to have the HVAC company back twice to fix. Drywalled over the light switch in the hall.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lip service post sale

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Longs, SC

The fountains in the pond mysteriously "all failed at the same time" 3 months ago. Lennar continues to tell us they are being repaired yet the fountains are still missing. We can not get a clear answer when they will be repaired,or why they sent replacing them. Algae has set in, the wildlife is dying and our aesthetic is missing. Wildly disappointing the lack of accountability and misinformation.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

Customer Service has not been good.

  • Barbara G.
  • Verified HomeBuyer
  • October 01, 2019
  • Myrtle Beach, SC

I love my house and the development, but the issues I have submitted to Lennar, which includes water coming in under my garage door, loose front door lock system and cracked board where my 2 car garage door is attached have not been addressed and I contacted Lennar customer service over a month ago. With a few days, a representative came out and took pictures of the areas of concern and now will not respond to emails, etc. and nothing has been corrected. Other issues right after my house purchase have given me a big lack of trust in Lennar.

Lennar responded:
Hi Barbara thank you for your feedback about the issues with the customer service team in your area. We apologize for any difficulties you've had. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 1

Value 4

Responsiveness 2

Carl

  • Carl M.
  • Verified HomeBuyer
  • June 25, 2024
  • Myrtle Beach, SC

Financing was a nightmare

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Closing. Final cleanup and follow up

  • Timothy C.
  • Verified HomeBuyer
  • February 06, 2024
  • Conway, SC

Most of this rating is related to with after the blue tape walk through, Cody and Brian were very responsive but very little was corrected by the fixing team, especially final cleaning. We had to send a detailed list to Cody of issues after we had closed. Including not being able to lock the front door. Hopefully this rating will cause some one to contact us in order to lay everything out. We are still waiting confirmation, since 22 Decembers closing, that all had been corrected. Since we are still overseas, Our realtor has graciously been our agent there working with your team.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Be careful where you buy.

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Myrtle Beach, SC

Lennar does not respond to issues with my home, the common areas, and HOA is out of control and non-responsive.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Tom

  • Thomas R.
  • Verified HomeBuyer
  • December 15, 2022
  • Myrtle Beach, SC

I love our house but follow up has been negative. Once we signed, our rep vanished.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

A house not finished when closing.

  • Deanna S.
  • Verified HomeBuyer
  • September 20, 2022
  • Pawleys Island, SC

I would say we didnt have the best experience. The day of closing not everything was completed. Keith our builder told us to contact him if we have any issues instead of going through Lennar costumer service. We would reach out to him and get no response. I have also heard he has been let go of the company. We are still dealing with issues on our home that have not been resolved.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Turn key is NOT turn key with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2022
  • Myrtle Beach, SC

So many problems and repairs needed to a brand new home. Quality of finishes is horrible. Still waiting on repairs 2 months after moving in.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 2

The worst I ever had.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 3

Very poor followthrough

  • Sharon V.
  • Verified HomeBuyer
  • April 26, 2022
  • Myrtle Beach, SC

We bought at 60% completion and lived locally. We visited every day. Lots of substandard work from the start. The construction manager was responsive but a lot of the crews are independent so he was at their mercy to get them to show up. Two major issues: the concrete patio pad was left off when the foundation was originally poured. They poured a pad but it was not the 4” at each side. There was a hole at one edge that you could put a stick under up to a foot and you could see that it was thin on that side. It was supposed to be handled. Before it got any repair, the grader got that area with ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Would not recommend them , I sign a contract then they voided

  • Irina C.
  • Verified HomeBuyer
  • May 06, 2021
  • Little River, SC

Would not recommend them , I sign a contract then they voided because they had to many sales for that quarter when resigned the contract they charged me more money for the , has done nothing to fix the problem not even an apology

Total Score 3


Quality 4

Trustworthiness 1

Value 2

Responsiveness 2

Buyer Beware

  • Joseph B.
  • Verified HomeBuyer
  • July 10, 2019
  • Myrtle Beach, SC

Be sure to have a home inspection prior to closing. Lennar as a company is not the main issues relating to the overall build. They need to oversee the sub-contracting as the quality is not there.

Lennar responded:
Hi Joseph, thank you for sharing your comments. We are sorry to hear about the issues you've experienced. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up on your behalf. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Buying a lennar home at the Isles of Bella Vita

  • John Carlo M.
  • Verified HomeBuyer
  • August 29, 2023
  • Myrtle Beach, SC

Our experience with the Lennar representative as wonderful. If it were not for Laura , I believe , the builder would not release the home. We were committed to buy and the PRICE WENT UP THOUSANDS! This is downright criminal. The construction manager Reese was also a pleasure to work with concerning repair issues. The problem is the craftsmanship of these workers who are hired to build and repair and address all kinds of issues. I have one serious remaining issue with drainage that I have contacted to address the problem. My wife and I are basically happy with the home and area. There is a ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - Back up to the beginning the features listed on the liatature

  • Stephanie D.
  • Verified HomeBuyer
  • June 01, 2022
  • Myrtle Beach, SC

Back up to the beginning the features listed on the liatature and what the sample houses had is not what we received. You cannot show crown molding, Waynes coating, Perfect thresholds quality paint, paint colors outside of the stock colors and not make them available. Also we do not get a response from the warranty person. And we still have outstanding issues to be addressed after 45 days and counting. On the final walk thru so many major items were not working that we did not see the simple things like hinges pins missing from doors. Our needs repainting and not one has showed up the fix ...

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Warranty service is nonexistant

  • Aimee H.
  • Verified HomeBuyer
  • December 28, 2021
  • Myrtle Beach, SC

Beware! If issues aren't addressed prior to closing, they may never get resolved! We have outdoor faucets that don't function, garage outlets that can't be used, and a front window that was cracked by flying construction site debry that we can't get fixed!!!

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

My experience with Lennar Builder

  • Roselle F.
  • Verified HomeBuyer
  • April 12, 2024
  • Myrtle Beach, SC

We suggest Lennar revise their marketing information. Lennar says everything is included, they definitely do not include everything not even a fridge. The builder also should hire experienced subs so that they will fix the problem once and be done with it vs. having them come over and over and over again and the last sub we had made the problem even worse than the prior sub.

Total Score 3


Quality 1

Trustworthiness 1

Value 4

Responsiveness 1

What happened to Lennar?

  • Ralph C.
  • Verified HomeBuyer
  • November 07, 2023
  • Myrtle Beach, SC

I had a house from Lennar in Tampa that the construction, finishes and the features were top. Came to Myrtle Beach expecting the same…..what a disappointment. The quality of the work and the finishes are probably the most cheapest. The lights, rugs, paint, cabinets. Bathroom……the worst quality. I had an issue with the grading of my soil prior to closing and the Construction Manager indicated that it was due to rain. A month and a half passed by and the area did not improve. Worked with the warranty department and they involved others to solve my issue. As of today the issue has not been ...

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - Subcontractors never get back to you when you need answers to

  • Richard S.
  • Verified HomeBuyer
  • May 11, 2021
  • Myrtle Beach, SC

Subcontractors never get back to you when you need answers to questions about what was done on the house for example the irrigation system was put in at the beginning of the build I have no idea where the heads are I have no idea what type of system they're using and when I try to get information nobody bothers to call me back secondly when you asked first things from the DC after your house is closed he never gets back to you or he tells you he will get in but he never does trying to get information about the build of this house is like pulling

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Completely disappointed with Lennar Builders

  • Jacqueline W.
  • Verified HomeBuyer
  • October 04, 2022
  • Myrtle Beach, SC

Everything was delayed. The quality is pathetic. The responsiveness of the team is so below par. Overall I would not recommend Lennar at all.

Lennar responded:
Hi Jacqueline, thank you for your review, we appreciate your feedback. If there is anything outstanding in which we could provide some follow-up, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - The entire experience has been poor.

  • Heather S.
  • Verified HomeBuyer
  • April 19, 2022
  • Myrtle Beach, SC

The entire experience has been poor. Issues do not get addressed and even when they are they are only half addressed. There are issues we have had since our one and only walk through before closing that still have not been addressed. We were also promised multiple walk throughs, throughout the process and did not receive them.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very responsive to issues

  • James Craig S.
  • Verified HomeBuyer
  • July 26, 2023
  • Myrtle Beach, SC

There were a few items that did not appear to be installed correctly when we moved into our home. However, Lennar customer service is probably the best we experienced. Their reps are very polite, responsive and professional taking care of any little detail that comes up.

Total Score 2


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar Purchase

  • Michael P.
  • Verified HomeBuyer
  • September 25, 2024
  • Calabash, NC

Never again! EVERYTHING was purchased at the lowest grade. I'm waiting to see how long things last. No upgrades available? No gutters? Not painting the garage? The cheapest landscaping? No front doorknob lock? No ceiling fans? the cheapest can lights available, 2 already burned out. No keypad for the garage door? the garage door doesn't automatically close after a period of time? There are a lot of little things that added up. Everyone that I speak with is spending money to bring their house up to a level that this area deserves. The construction manager, Daniel, did a great job. that's ...

Lennar responded:
Good morning Michael, we appreciate you sharing your feedback and are sorry to hear that your home did not meet your expectations. Thank you for your kind words about Daniel; we truly appreciate it and will be sure to pass them along. Moving forward, for any general inquiries or warranty/service requests, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Lennar - I would NOT recommend Lennar's mortgage.

  • Bonnie S.
  • Verified HomeBuyer
  • July 12, 2022
  • Myrtle Beach, SC

I would NOT recommend Lennar's mortgage. I was unable to use Lennar's mortgage company due to their inexperience and I lost out on all incentives in addition I never received all the information at closing regarding who to contact, association information ect... The tile in my master bath had to be redone multiple times. Holly was amazing she was the bright spot in this experience without her I would have walked away from this home purchase.

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3