Lennar Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.
Read all 739 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Love the home
- Donald P.
- Verified Homebuyer
- October 18, 2023
- Raleigh, NC
Being in the first phase of a new community has its ups and downs. The overall process was hectic, but the end results were well worth it. Happy in my new beautiful home.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
What an experience! Want to go thru it all over again!
- Claudio V.
- Verified Homebuyer
- October 10, 2023
- Raleigh, NC
When you say you want to do something again, is because either it was real bad and you want to make it better, OR, it was so good and seamless that doing it again will just add to your experience! The latter is my case with our recent home purchase from Lennar. From day 1, when we saw the model home, to when we moved into our new place, Lennar was there for us. Their staff is amazing, they treat you right, no BS, from the sales team to the supervisors to the contractors, it really shows how the detail they give into each and every home. If we ever go thru this again....it WILL be a ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Philip
- Philip S.
- Verified Homebuyer
- September 28, 2023
- Garner, NC
Everything so far has worked out for me here in my new home. The only problem my head was the amount that I had to come to closing had changed on me twice with being in contact with my son who also purchased a home in Charlotte from Lennar homes also bringing only $12,000 to the table at closing where I had to bring, I think it was 58,000 closing. I felt that I was paying way too much. It sound good from the beginning but I had to go in so far into the purchasing of this home. I could’ve backed out but Christy who worked with me? Who is my loan officer Coach me into the process of holding on ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality is very basic for the price paid!
- Anonymous
- Verified Homebuyer
- September 27, 2023
- Garner, NC
Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Issues were not completely addressed after signing the papers
- Krishna M.
- Verified Homebuyer
- September 27, 2023
- Raleigh, NC
We've a bunch of issues found after and before closing date. They were not addressed completely and getting them fixed is nightmare. Worst experience with both the properties that bought from lennar at garner & raleigh. Felt like never do business with this builder again!
Lennar responded:
Good afternoon Roja, we are sorry to hear you have had a bunch of issues before and after closing. If you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request. -- Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Great construction team
- Sri K.
- Verified Homebuyer
- September 26, 2023
- Raleigh, NC
Our home buying experience has been pretty good. The Lennar representative has walked us though the plans and set the expectations about the build quality and the construction timeline. The moment we signed the contract they started right away working on the project and keep us in loop with construction manager and kept us posted about the progress biweekly. We were living in a different state far away from our building however they were really supportive and kept posting the pictures of our house. The construction has finished on time without any delays and the inspections were right on ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Horror experience
- Sharat R.
- Verified Homebuyer
- September 19, 2023
- Garner, NC
One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.
Lennar responded:
Good afternoon Sharat, We thank you for posting your review and sharing your feedback with us. We are sorry to hear you experienced a frustrating buying process. If there are still any unresolved issues please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
No perfection and lack of responsibility
- Atul S.
- Verified Homebuyer
- September 19, 2023
- Wake Forest, NC
I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…
Lennar responded:
Good afternoon Atul, We appreciate you sharing your feedback with us. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you.- Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar Townhome purchase experience
- Ashok A.
- Verified Homebuyer
- September 17, 2023
- Garner, NC
Smooth and efficient process. Site Manager in particular was extremely helpful and easy to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience for an investment property
- Silvia Y.
- Verified Homebuyer
- September 07, 2023
- Raleigh, NC
buying a property is a big investment and you want to make sure you get the best value for the price, paired with a seamless buying experience. Lenar made the buying decision and process easy with great customer service, good prices and quality properties. Only caveat- their lending services that could be better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying
- Nikkol W.
- Verified Homebuyer
- September 05, 2023
- Garner, NC
My home buying experience with Lennar was excellent from the sales people to the final walk through! I couldn’t have asked for anything better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner experience with lennar
- Srikanth K.
- Verified Homebuyer
- August 31, 2023
- Durham, NC
My new home experience can be characterized as above average . I encountered the usual mix of excitement and challenges that come with purchasing a new home. While I appreciate the opportunity to personalize my living space and enjoyed the sense of a fresh start, I also faced minor issues like minor construction imperfections. My overall satisfaction was tempered by the need for extra attention to detail during the buying process and a reminder of the importance of ongoing communication with Lennar to ensure a smooth transition into my new home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Quality of workmanship.
- Janet C.
- Verified Homebuyer
- August 30, 2023
- Wake Forest, NC
The carpentry and painting was very poor quality. We blue tapes places that was not taken care of.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Bad experience
- Anonymous
- Verified Homebuyer
- August 22, 2023
- Raleigh, NC
Had a bad experience with the recent buying process with builders mortgage and couple of sales rep.I am fortunate to close the house on time.
Lennar responded:
Thank you for taking the time to post your review. We appreciate your feedback as we're always looking for ways to improve. Please don't hesitate to contact us if you have any future questions or concerns by sending us an email to LennarCares@Lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Another cookie cutter builder with well organized processes
- Anonymous
- Verified Homebuyer
- August 22, 2023
- Wake Forest, NC
Bought my 2nd townhome with Lennar in wake forest, NC area. All I can say Lennar delivers on time. However their finish quality has gone down significantly, they don’t pay much attention to detail before final walkthrough, even you note the issues it required multiple follow for the same issue. Sales process and customization almost to NIL. They kind of operate in zone of take it or leave it. So unless you are looking for an investment property you kind of avoid even for large single family home. Where color, design, floors, carpets, cabinets are predesigned by Lennar to max 2-3 combined ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
An Average Experience
- Arun K.
- Verified Homebuyer
- August 19, 2023
- Fuquay Varina, NC
This review is after 8 weeks of closing. Price is for the Lennar brand and I don't feel it's worth it. Pros: House Plans, Community, Location, decent customer service team Cons: Subpar Workmanship & Quality during the construction process. Poor finishing of concrete on the front porch and screened porch. Hole in the driveway exposing clay within a month of moving. Poor quality of LVP causing chips/dents. The dishwasher broke on 2nd week. Inadequate disclosure during sales by the sales agent and the agent goes AWOL after the purchase. Uneven flooring causes wide gaps between the floor ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Moved in less than 30 days
- Kimberley C.
- Verified Homebuyer
- August 15, 2023
- Wake Forest, NC
When our old house sold in 24 hours and the buyers wanted a 14 day close we thought we would be homeless. I got on the Lennar site and found a home that was move in ready and met our needs I clicked buy now. I received a call shortly there after that the home was sold but there was another one on the same street, that fit our needs even better. The sales agent Ashley guided us through the contract and worked with us by phone and email. We closed in under 30 days, everything was easy and well communicated. Although quick it was a very smooth transition to our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Highly recommended
- Luis L.
- Verified Homebuyer
- August 08, 2023
- Wake Forest, NC
Jason, Shawn, Danielle are all very efficient and a pleasure to work with. I highly recommend Lennar.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 5
Our builder was always responsive to our questions and needs.
- Mark P.
- Verified Homebuyer
- July 27, 2023
- Wake Forest, NC
Our process was overall good. The only issue we encountered was electronic. Though we could contact a person, we like talking to a person during the building (financial) process. Our personal contact, Donna was great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Smithfarm
- Krishnachaitanya M.
- Verified Homebuyer
- July 25, 2023
- Apex, NC
There are lot of repairs and replacements left before closing. And its tedious to follow up on these things. The builder is responsive but many things were listed. And the quality of material is not up to the grade. its been only a month we move and I see cracks. Even the reporting issue is not fixed properly.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Jacob
- Venkata P.
- Verified Homebuyer
- July 18, 2023
- Fuquay Varina, NC
This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
anonymous
- Anonymous
- Verified Homebuyer
- July 18, 2023
- Durham, NC
Overall the experience wasvery professional
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Overall experience is good.
- Blessington P.
- Verified Homebuyer
- July 15, 2023
- Fuquay Varina, NC
I financed with Lennar Mortgage, they helped with the best interest rate possible at that time. Home built quality is good. Service requests are attended promptly and timely resolutions are provided.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible experience with Construction Management and Finance team
- Jamal K.
- Verified Homebuyer
- July 12, 2023
- Garner, NC
I feel may be they were bias with me, may be on purpose because I asked for things they had on contract but were not delivering and were finding excuses, some homeowner says they got lots of thing as add on to their house, but I got nothing. well construction manager was so rude that he does not want to fix visible dent on garage floor, then paint issues and even had provided wrong paint code and when I did touch up with that paint code it does not match the wall paint they had painted, exact paint is not available within 40 miles of Garner NC, and they don't give sample to homeowner for ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Not as expected
- Anonymous
- Verified Homebuyer
- July 12, 2023
- Fuquay Varina, NC
The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
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