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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 736 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

736 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Laura

  • Laura Z.
  • Verified HomeBuyer
  • July 11, 2023
  • Raleigh, NC

Relo from NY- did the purchase out of state and it was incredibly successfully swiftly accomplished. Lennar is absolutely great to work with - from sales to project manager to warranty! Exceeded my expectations- and continue to be present and available 24/7 for my needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar New Home Experience

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2023
  • Wake Forest, NC

Average new home experience. Upon sale very limited and poor follow-up experience having to chase up, and chase up on outstanding issues and concerns. At times, I felt my concerns were not taken seriously... concerns related to a brand new home experience for very, very poor customer care and follow up experience. Landscaping around the house when I moved in was deplorable and still today 5 weeks later is no better off. The utilities together with Lennar wish not to take ownership of very poor landscaping, that has been heavily torn up. This should be replaced, as I paid for a brand new ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Bait And Switch Upon Signing

  • Emily B.
  • Verified HomeBuyer
  • June 27, 2023
  • Wake Forest, NC

They were extremely friendly and promised the world until the documents were signed and we were under contract. We were lied to about what was available in the area. The person who we had for the lending portion was evasive and rude when we asked questions. I wouldn’t recommend them to anyone. They ruined the new buying experience and we had to dig deep to be happy after all the struggles. Luckily for us, our neighbors seem to be friendly so there is our silver lining.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Interesting First Time Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2023
  • Raleigh, NC

When I first started the process, the sales team was great! Turns out they unfortunately fibbed about many of the things that "sold" me on the community. I also really liked my Project Manager, that is, until I saw my neighbors homes who have the same exact unit and their workmanship was much nicer than mine. I was very disappointed with the cleanliness of my home on my close date - my mother and I ended up spending 4.5 hours cleaning drywall dust off of baseboards, light switches, etc. Very disappointing experience overall.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Great service and quick response.

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2023
  • Wake Forest, NC

We bought townhouse with Lennar and our experience has been very good. The team was quick to respond and very helpful. The quality of the construction is also good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ramu

  • Ramu K.
  • Verified HomeBuyer
  • June 21, 2023
  • Wake Forest, NC

Great experience with Lennar! I would do it all over agin!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Should have used quality appliances- and Better workmanship

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2023
  • Raleigh, NC

GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Have to open lots of service requests and definitely not buying another Lennar home

  • Suhas L.
  • Verified HomeBuyer
  • June 21, 2023
  • Apex, NC

Lots of things at home aren’t working Soap dispenser in kitchen None of the ring devices are working except for door bell (the device says already in use) Landscaping was done worstly Lots of water down pools on the concrete And the road behind our house One the window board was broken And lots of things other things I cannot get in this notes I had worst sales experience, there lots lies and cannot keep the promises. This is my second Lennar home and I am definitely there won’t be third Lennar. I am sure I am not recommending to any of my friends.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Landscaping was not done

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2023
  • Garner, NC

The landscaping was not well done even after repeated requests. Also the drain leaked just 5 days after we moved in due to the negligence during construction.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Great quality

  • Viqar R.
  • Verified HomeBuyer
  • June 14, 2023
  • Wake Forest, NC

Great quality and customer service. Lenar home is comfortable and real good for value I paid.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Have been dealing with issues since i purchased house from lennar

  • Himanshu K.
  • Verified HomeBuyer
  • June 13, 2023
  • Durham, NC

I have been dealing with issues in house build since i purchased the house. Water has been sitting in water meter for weeks, no solution has been provided under warranty only workaround has been given. Finding missing electrical outlets. Bad grading done, improper landscaping. cheap quality porch door. Finding cracks in dry wall close to electrical outlet which tried to hide by paint.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Love Our Home

  • Kimberly H.
  • Verified HomeBuyer
  • May 31, 2023
  • Raleigh, NC

We are so pleased with our purchase. We couldn't have built a better neighborhood ourselves. Everything from the interior touches to the community amenities is five star! We're absolutely in love... with our home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs J

  • Jeanette D.
  • Verified HomeBuyer
  • May 30, 2023
  • Durham, NC

Not a great experience. House was dirty when we went to move in, lots of unfixed items and very disappointed. Felt like it was a last minute rushjob and they were just trying to get out of the neighborhood. Not sure I’m able to recommend Lennar.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Professional operation model, the product impresses me deeply

  • Jinghui M.
  • Verified HomeBuyer
  • May 30, 2023
  • Apex, NC

I really like Lenna's professional handling and quick response. These are very important to me!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Great Experience with Lennar

  • Manoranjan D.
  • Verified HomeBuyer
  • May 11, 2023
  • Cary, NC

Lennar is very professional and build houses withe good quality

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lot of imperfections and defects from day 1

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2023
  • Cary, NC

Many defects found from day 1 with majority are related to flooring, finishing and garage concrete slope issues which are not identified and given an option to blue tape to us at the time of orientation. Customer service has mentioned that some of them are supposed to be identified before closing and are handled as per the warranty terms. I wish the construction quality is better.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Great experience

  • Erica G.
  • Verified HomeBuyer
  • May 09, 2023
  • Raleigh, NC

From the purchasing process with Catherine, to the inspection process with Ron and Kim, working with the Lennar homes team has been awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction quality

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Fuquay Varina, NC

Lennar should work on improving construction quality. Builder’s quality check is a joke. Construction managers waits till the last moment or goes beyond closing of the house to perform the required corrections. As a result - rushed work and multiple iterations are required.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Not satisfied

  • Anonymous
  • Verified HomeBuyer
  • April 20, 2023
  • Fuquay Varina, NC

Below par quality. Lot of cosmetic issues. You charge premium price but your house quality is far below than premium From the issues I see looks like there is no quality inspection done for cosmetic issues before handing over to customer. Pathetic paint job. Grade C. Cleanliness issues Take the accountability. Value the customer and be respectful.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Cosmetically done poorly

  • Melissa P.
  • Verified HomeBuyer
  • April 18, 2023
  • Garner, NC

While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Experience was good but lot of improvement opportunities

  • Vipin P.
  • Verified HomeBuyer
  • April 18, 2023
  • Raleigh, NC

Not a bad experience but definitely could be improved. Sales people don't handle the stuff professionally, too many emails are something which worries but handling this scale is also not an easy thing as well. I hope they either slow down or add more staff so that they can handle customers professtionally. They need support staff before sales who can listen to the customers complains.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Few huddle as first owner on construction area

  • Rahul S.
  • Verified HomeBuyer
  • April 18, 2023
  • Apex, NC

My home was first to get close on Phase 4 (Smithfarm) , Internet and address was 2 issues after move. Internet issue got resolved after a week whereas address issue is have not resolved even after 1 and half month ( clear communication gaps between builder and usps). Overall construction manager has done great job on this home. Great community.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Tremendous construction manager and real estate agent

  • Ronald M.
  • Verified HomeBuyer
  • April 12, 2023
  • Durham, NC

We were truly impressed with the efforts of our builder and agent. They were responsive, with great follow through. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar builder ok, their mortgage company sucks and I cannot separate them from the experience

  • Karl G.
  • Verified HomeBuyer
  • April 12, 2023
  • Durham, NC

I literally got approved 1 hour before scheduled closing, A totally horrific experience and ridiculous as i had been approved for double the amount 4 months earlier

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Home Purchase

  • Margot V.
  • Verified HomeBuyer
  • April 12, 2023
  • Raleigh, NC

Low rating due to poor experience with Lennar Mortgage.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 5