Lennar Reviews in Raleigh Durham Chapel Hill, NC

The buying experience was great. Everything went smoothly and every response was quick. I feel that they delivered quality better than I anticipated. So it is a good value for money. However the post sale service is not so good. There was no guidance on the electronic security system and till date I have not seen any feedback on that. Even for small repair they have very rigid time schedule which means you need to take leave for getting anything in the house. So the happiness of getting good home got mixed up with poor service.

I had a great experience with the entire purchasing process. I didn’t feel pressured at all by the sales team, the finance team was prompt with communication and the the builders kept me informed every step of the way. I really enjoyed the process.

Great team that walk you through your new home and all its features.

Most of the workmanship was great but two of the bathrooms came without hand towel holders. When I came back for my walkthrough things were still not done and to this day they never replaced shrubbery that was supposed to be replaced. Lennar needs to do better when writing the laws/covenants for the HOA.

Generally a good job but some detail are overlooked. There are few or inconvenient towel rods in the bathrooms, plants and trees are few, not able to make any choices, but Lennar does build a very nice, if very cookie cutter, neighborhood

The purchasing process was not difficult. I would like the company to do more research into the modern market of materials and technologies and apply it. 2024 is just outside the window and some decisions look old.

we had an exceptional experience with Lennar from our first visit to the community to see the model houses till the closing. The sales team and the construction manager has done an amazing job in keeping us apprised of the happenings all the time.

The sales ladies were fantastic and were very responsive to all my questions. Both construction managers were great and very responsive as well to emails.

There was no last minute surprises. I would have been more happy if Lennar mortgage matched the competition rates. I went with the other. Quality is ok. Lawn grading is sun optimal. Everything included gives Ring System but does not give it installed!!

Over-all the buying experience is a plus. However the Quality of Workmanship and Materials are left wanting more. My HVAC unit had to be looked at 10 times, furnace went out in the first week of winter, hvac leaked down into my walls after the furnace repair. I understand this is a subcontractor issue, but 10 times coming out not only took time away from me working but also kept me up late at night waiting on the repair company. Also 3 months into the home, there are already flaws in the molding, cracks at seams and nail pops throughout the home. I understand that these will be fixed before the 1 year mark, however I do beleive that less than 3 months and these things are visible already show that the quality of some of the materials are sub par. Also looking at flooring where it was installed there were some parts loose, which are being looked at as well. Jason on the warranty side has been absolutely amazing. The realtors have been as well, as they were made aware of issues and wanted to make sure that they were on top of it as well. While I love this home, it was definitely disappointing coming into this home with so many issues being new construction. ... More

Our experience was great. It was very easy closing the home online. Very prompt on communication

Good buying experience for me

Lennar stood out for the affordability and amount of amenities received with the home purchase! All of the sales, staff, and neighbors were great. Our construction manager, Vinny, made sure we had everything we needed, and understood the functionality of our home. Glad our realtor , Mike led us here.

The builders were very communicative and kept me updated on the progress and steps from time to time.

The home buying experience was good

Beautiful homes, Great customer service, Quick and easy buying process through their lender Eagle Mortgage

Good, when we reached out to them with issues they responded well.

Great area and overall process was smooth. Workmanship is poor and sloppy though

I think next time I take my time to tour the In said of the house more that I did. They are few things that I think was rush through. But overall am happy and live my beautiful plan.

The house was mostly complete when we moved in but they never came in to provide the finishing touches despite requests to finish the job. The sales agents were wonderful, the loan process was okay, but the finishing touches just weren't done.

Our slab is so uneven that you can feel yourself walking up and down as you walk through. The trim work is terrible. Paint all over everything.

Finishing of edges are not good. Counter top base finishing is not properly. Garage out side liner also not installed and aligned. My construction manager is Ryan.

There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.

We had been shopping for a new home which offered updated amenities, such as tankless water heater, gas appliances, two car garage, nine foot ceiling, etc.. After looking around the triangle area we ended up choosing a Lennar home thanks to your outstanding sales team. They were very upfront about what was offered with the home and there were no hidden cost.

Best part of the process is the builder. Shawn does a great job and follows thru. Everything with delays and what not were not controllable. He updated us every Friday. The purchasing team was responsive. The only issues we had was using Lennar for the mortgage. Yeah part was a nightmare and we ended up using someone else, but it wasn't for a lack of effort on their part. Just disorganized and they sell your mortgage after 6 months anyway.