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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Lennar - Let Down

  • Eileen B.
  • Verified HomeBuyer
  • March 22, 2023
  • Durham, NC

Buying a new home through Lennar was not our first time building a new home. While Lennar promotes "high end" packages, they fail to look at the whole picture. For example, the bathrooms had brushed nickel faucets, however, the toilet paper holder and towel rings were cheap chrome. The brushed nickel bathroom lights are the cheapest builder grade lights. Our hardwood flooring is covered in glue, and they have not been responsive about getting it cleaned properly. Transitions between floorings (the saddle) (tile & wood) is raised and creates a tripping hazard. I hope moving forward the ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Responsive and courteous in every way

  • Mark C.
  • Verified HomeBuyer
  • March 22, 2023
  • Durham, NC

Lennar made it as easy as possible...love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar does not follow up

  • Guy R.
  • Verified HomeBuyer
  • March 14, 2023
  • Durham, NC

We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Home buying experience

  • Kia R.
  • Verified HomeBuyer
  • March 14, 2023
  • Raleigh, NC

The people at Lennar were very helpful during my home purchase process. This was extremely important to me as I was moving from TN to NC. I love my home! I highly recommend this builder and the staff as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues with Construction Manager

  • Bharat K.
  • Verified HomeBuyer
  • March 14, 2023
  • Fuquay Varina, NC

Have to argue with construction managers, they will agree with the issue but reluctance to fix even structural issues also some of them I left as I am not able to continue my argument. After closing customer care will not accept those issues .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nagarjun

  • Nagarjun A.
  • Verified HomeBuyer
  • March 07, 2023
  • Cary, NC

Excellence end to end proces.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Lennar Home

  • Anonymous
  • Verified HomeBuyer
  • February 21, 2023
  • Durham, NC

Nice home only would have preferred to add custom touches.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

I had a great experience with Lennar!

  • Faith S.
  • Verified HomeBuyer
  • February 21, 2023
  • Cary, NC

I had a great experience with Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality materials and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Wake Forest, NC

Problems every square inch of the house and yard.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

CM and Sales are going to let Lennar down

  • Madhukar T.
  • Verified HomeBuyer
  • February 14, 2023
  • Fuquay Varina, NC

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And ...

Lennar responded:
Hello Madhukar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced with the quality of your new home and the lack of communication with some of our teams. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience

  • Imran S.
  • Verified HomeBuyer
  • February 07, 2023
  • Garner, NC

It was great as we came from not so good experience from earlier builder, lennar made purchasing process seamless and the sales people knew answer to everything we asked for

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Terrible Homebuying Experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2023
  • Durham, NC

Lender was not responsive. After the builder ensured us that all of the items on our inspection was complete as well as the items we marked with blue tape, we found several items were still not completed and even noticed quite a few pieces of blue tape were still present at the home delivery meeting. We also had a leak in our brand new roof and a sewer gas smell that took almost a month to resolve.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

difficult post closing follow up

  • Daniel F.
  • Verified HomeBuyer
  • January 24, 2023
  • Wake Forest, NC

building process was fine, error on closing statement took months to resolve

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Very happy with my townhouse

  • Sieglinde M.
  • Verified HomeBuyer
  • January 24, 2023
  • Pittsboro, NC

I am very happy with my townhouse!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Worst Experience

  • Vijendra S.
  • Verified HomeBuyer
  • January 17, 2023
  • Fuquay Varina, NC

I don't want to give a single star to Lennar. My home buying experience with Lennar is my worst and biggest mistake of my life and i'll not recommend to my friends and colleagues to buy a home specifically from Lennar.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Inspect your home thoroughly

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2023
  • Pittsboro, NC

Inspect your home thoroughly before closing! Workmanship issues may not be covered under their very lmiited warranty.

Lennar responded:
Hi, thank you for your review, we want to apologize for the frustrations you have experienced. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Ross L

  • Ross L.
  • Verified HomeBuyer
  • January 04, 2023
  • Fuquay Varina, NC

My biggest issue is the fact that for over 400k the landscaping company fails to put landscaping material down before putting mulch down. I know the HOA wants all residents to pull weeds and maintain the flower beds. If landscape material is put down it helps weeds NOT TO GROW.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Not a terrible experience but don't have high hopes for the experience

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2023
  • Raleigh, NC

I don't think anybody involved had any ill intent but I also don't think they care much. The new home orientation was a great experience. My best advice is do not close until every imperfection is handled. Also it was a disappointing amount of cigarettes left on my property.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

money what we paid and what we get compare to other home is high

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2023
  • Garner, NC

money what we paid and what we get compare to other home is high. seeing many service warrenty issues.

Lennar responded:
Hi , thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Very high price not worth it

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2023
  • Cary, NC

First and foremost construction was delayed a little bit . Originally they committed to close the house on October, but they handed me new home on November and also HOA monthly fees little bit high compared to other neighborhood considering this neighborhood doesn’t have any swimming pool clubhouse , dog park, children play area or any sort of amenities .I felt we paid a high price for the home

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

The construction is not so great

  • Naga B.
  • Verified HomeBuyer
  • December 20, 2022
  • Durham, NC

The materials used in home are cheap and the construction is not so good. This is the townhome. We always hear neighbor tv sounds and also when they walk in their home, we will hear bang bang noise.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Finish work is marginal at best.

  • Lynn P.
  • Verified HomeBuyer
  • December 20, 2022
  • Durham, NC

This was a cross country move for me so I didn’t see the finished product until after closing. The finish work is mediocre at best. By this I mean that the painting around millwork leaves much to be desired. Shoddy patchwork, mismatched paint on the front door, etc. if I had seen this beforehand I would have flagged this right away.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Great home in a great neighborhood!

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2022
  • Raleigh, NC

We chose 5401 for the location and community - loving it so far! Having lived in other new build homes, Lennar really holds up in quality. The sales team is incredibly helpful and kind, and warranty team seems to be willing to help. The townhomes are a great price for value option especially in todays market! Overall, highly recommend 5401; the Lennar team will take care of you each step until closing day!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

WILL NOT RECOMMEND

  • Cheliz T.
  • Verified HomeBuyer
  • December 12, 2022
  • Durham, NC

Will not recommend Lennar to anyone

Lennar responded:
Good afternoon Cheliz, and thank you for your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great help from Lennar Team.

  • Srinivasulu S.
  • Verified HomeBuyer
  • December 06, 2022
  • Fuquay Varina, NC

Excellent support from David, Debby, Matt and Jason.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5