Lennar Reviews in Raleigh Durham Chapel Hill, NC

I had a very positive experience with Lennar and its staff. They truly care and make sure you understand every step of the processes. Christy and the mortgage reviewer,Nicole,Erin,Chris and, Heleine are great.

I was quite impressed by the construction manager's responses to our questions and concerns. Also, after closing, Lennar responded very promptly on the problem reports. One area that we wish to have a better/quicker response was the financial area.

Overall good experience. Following items can be improved- 1.Use Blink security systems instead of Ring. There is no subscription associated with it. 2.Most of the Door locks are not properly tightened to the door. 3.Provide coaxial and LAN cable ports in all bed rooms. Mesh WIFI is not that great sometimes.

Overall we're satisfied. Things I would change is cheap plastic handles to open, close windows, cheap plastic handles on toilets for over a $500,000 expect more quality overall. Wasn't happy with tile work in Kitchen or area where furnace was stored was a mess and super dirty.

Fast response and resolution from the warranty team - much appreciated!

Overall house buying experience was very good,the quality of all work is great, Recommend to my friends and relatives.

Vet transparent process from beginning to end .

The communication between Lennar sales team and construction team is very good. As an out of state buyer, I am satisfied with their service, especially the construction manager Tony Baine. I had experience with building my own house before, and understand how many small works to be done every stage of the construction. But Tony made me feel that he was the onsite manager only for my house when he actually have more than ten houses in progress at the same time. Appreciate your hard work, Tony, thank you so much!

I really valued the walk throughs and the onboarding that was provided to me. I would love to have another follow up with customer care just to go over some things as we’ve moved in.

Overall, through 4 months we are happy. We have noticed some workmanship that was below our expectations for a $475k home. Mike

Very fast and efficient build. A few small detail issues here and there, but to be expected. Would recommend for a new build.

I'm very happy with my Lennar home. The customer service is much better in Fendol Farms than it was in my previous community Kitts Creek. I'm having some problem with the heating in one of my bedrooms that isn't yet 100% resolved. Some of the cosmetic aspects could have been done more carefully; i.e. painting and concrete work. Overall very satisfied.

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Onsite Builder - Superb Customer Care!

Lennar delivered right on time as promised. It was disappointing that even the smallest request ( leave the wire clothing rods off and I’ll do my own) was not even considered. Mackenzie (sales representative) was snarky and hard to deal with. I also wanted a small name change from the contract to the closing documents and wouldn’t even consider ( cost me an additional $82 to add a quit claim deed to make name change after closing) and I paid cash for the home. I am very satisfied with the overall construction and appliances; though w/d could be more sturdy.

This is my second new home from Lennar. They are mass production builders. You get what they spec. I wanted a gas tankless water heater and despite the water heater being next to gas lines and the builder even drilling the exhaust hole in the siding they would not let me pay to upgrade. Make sure to do inspections. There were 3 structural defects that were pointed out to them then addressed. I loved my lot but wished I could have tweaked the interior a bit.

Great design and build for the price and location. Surprised to see couple of issues in electrical fixtures within months so can’t confirm on the quality overall until after some time. Everything was on warranty so not a big issue and their response has been pretty quick.

The Lernnar staff from sales to mortgage are great, very helpful and quick response. The insurance team response could be better. The star is Danielle from the walk through and explanation of warranty to follow up after move in. The quality of the workmanship is not what I expected from Lernnar, it definitely needs improvement.

This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Issues with lawn still looking like crap but is scheduled for this week. Much crap in back yard since closing at end of August but I cleaned much of it up yesterday (Oct.24) as I am having family visit this week. One of closet doors is not closing shut but I need to put in a ticket shortly to correct. When closing, called up Lennar lawyer for possible mortgage but never got back to me. This wasn't a main problem as I paid cash for the house instead.

Great help and. Super on site assistance

Kristi was excellent. Always there for whatever I needed. Same with Vance and Chris.

Lennar was a good choice as a first time home buyer. The team was professional, responsive, and understanding throughout the entire process. Ultimately the home is what we needed at this point in time and while it's not perfect due to some blemishes left behind, it still turned out solid. One of the biggest hiccups we encountered was our mortgage/loan office left the company mid-way through the process and we were never told. We were given a new office and he never reached out to introduce himself or anything. We only found out who he was because we inquired about something and the person who reached out to us mentioned our officer's name and we didn't know who that was. When you're applying for a loan to build a home, it would be nice to stick with the same office the entire time, but obviously changes can/will happen. So, when they do it would be great to be informed so we know this is our new dedicated point of contact for any serious questions regarding your loan. This was our biggest hiccup, otherwise, everything else was easily solvable. We're pleased with the experience. ... More

Smooth process and most of amenities are in built with options.