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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Great Experience

  • Katheryn D.
  • Verified HomeBuyer
  • December 06, 2022
  • Wake Forest, NC

Lennar is great to work with!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Homes

  • Daniel L.
  • Verified HomeBuyer
  • November 22, 2022
  • Durham, NC

My wife and I appreciate the Lennar community of Fendol Farms with its design and layout. We had a wonderful purchasing experience with the selling agent Matt and Lender Kaiser. Overall, we are please with the home; however, we are disappointed (and still disappointed) with certain aspects of construction that to this date have not been addressed. These issues were brought up at Orientation; at the Walk-Through; after closing; and with the Warranty Department. Had these issues been addressed in a timely fashion, the overall homebuying experience would had been great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Quality issues

  • Ajay A.
  • Verified HomeBuyer
  • November 16, 2022
  • Fuquay Varina, NC

1)construction manger ryan Lenner Geneva one the worst manger I haven’t seen .the way he talk not even respect to costumers treated as a labor 2) if we show the mistake and show an other properties with same plan then also he will accept ..simple ignore the issue. 3)management : price are drop next day after closing and they are decrease the property values they not even respond to email . Simply ignore it 4)landscaping is not done properly ,if we ask and send email they will not respond it . 5)cheap plant they keep as Lamdscaping plant compare Neibhours 6)end of yard they not ...

Lennar responded:
Hi Ajay and thank you for your comments. We want to apologize for the lack of satisfaction you have experienced and outlined above due to quality issues and responsiveness of the customer care team. For any outstanding items that you feel we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

easy to work with

  • Sandeep K.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

enjoying my new home :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Rose

  • Rose E.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Working with Matt Lovelace was excellent. And it was a pleasure working with Cason and Steven. I highly recommend them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

He was attentive, however limited in what he could do

  • Thomas M.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Visit the lot, ensure you attend all inspections, ask about out of state concerns

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Wonderful !!

  • Appalaraju N.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Home Owner

  • Paul H.
  • Verified HomeBuyer
  • November 08, 2022
  • Durham, NC

Process was thoroughly organized and helpful every step of the way. Transparent. Lennar has created a support system for their home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice House - But Features Misrepresented

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2022
  • Wake Forest, NC

We really like our house overall. As with any large builder, we continue to find examples of shoddy workmanship and sloppy trim work. Our biggest issue was the fact we specifically asked about hardwoods on the entire first floor of the house and were told the house we were looking at would have hardwoods on the entire first floor. Upon flooring being installed carpet was placed in the guest bedroom, and the builder said that was the spec for the house. This is a small room and would have been a very simple and cheap fix for Lennar, but they simply do not care.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Auburn Village

  • David A.
  • Verified HomeBuyer
  • November 01, 2022
  • Raleigh, NC

From the sales staff to the construction manager to the post closing customer care rep, all have been very helpful, professional and responsive to our needs. I would highly recommend buying a LENNAR home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied Overall

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2022
  • Durham, NC

Overall, I am happy with my home. My salesperson Matt was awesome - he went above and beyond before and after the sale to ensure my needs were addressed. There were definitely some corners cut and some of the materials were on the cheap side, but I would surmise this would be true of any large corporate builder. I did not have the best communication from the construction manager, which impacted the level of trust I had in the work and quality. Since closing, the Lennar team has been very helpful and responsive to identified issues and have addressed them in a timely manner. I wish greater ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

The quality of the products and the workmanship is really very bad compared it to the other similar companies and even Lennar in other states.

  • Bunyamin C.
  • Verified HomeBuyer
  • October 31, 2022
  • Chapel Hill, NC

They did not kept their promises and I ended up buying rates down and spend more in the closing. Do not recommended using Lennar mortgage.

Lennar responded:
Hi Bunyamin, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Listens to my concerns but takes time to fix them

  • John W.
  • Verified HomeBuyer
  • October 25, 2022
  • Raleigh, NC

Issues with lawn still looking like crap but is scheduled for this week. Much crap in back yard since closing at end of August but I cleaned much of it up yesterday (Oct.24) as I am having family visit this week. One of closet doors is not closing shut but I need to put in a ticket shortly to correct. When closing, called up Lennar lawyer for possible mortgage but never got back to me. This wasn't a main problem as I paid cash for the house instead.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Poor Quality home builder

  • Umesh N.
  • Verified HomeBuyer
  • October 25, 2022
  • Garner, NC

The quality of the house is very very low. It was my second home purchase and found very low quality material and definitely used unprofessional labor to construct these houses. During my orientation I put correction items, but guess how much additional correctional items they added. It was so frustrating dealing with all these and pushing further out to correct and looks like they will never get done. They missed a lot of items to install in the house. PAINTS ALL OVER CARPET, DOOR KNOB, Tiles, vent hood,

Lennar responded:
Hi Umesh, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Didn’t like the quality of product

  • Anil A.
  • Verified HomeBuyer
  • October 25, 2022
  • Garner, NC

The construction manager is just in a rush to get it over than releasing a quality product. I find huge number of issues on daily basis and have to keep raising tickets which is really overhead for me.

Lennar responded:
Anil, Thank you for your feedback and for sharing your experience with us. We are very sorry for the inconvenience this may have caused. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

terrible paint job

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Durham, NC

WAY WAY WAY too many emails & surveys

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Would not recommend

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2022
  • Pittsboro, NC

Our experience with Lennar is that outside of the construction managers, there is a substantial lack of follow through and integrity.

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Workmanship

  • Paul M.
  • Verified HomeBuyer
  • October 19, 2022
  • Durham, NC

Construction Mgr. is veer helpful and responsive. Workmanship of trade personnel leaves much to be desired. Pay VERY little attention to the results of their workmanship.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Build quality is too poor.

  • Anil K.
  • Verified HomeBuyer
  • October 19, 2022
  • Garner, NC

Build quality is too poor.Flooring is pathetic,Vinyl planks are coming out already just in one month.

Lennar responded:
Hi Anil and thank you for sharing your experience, we appreciate your feedback. Please reach out to us with homesite address and details of outstanding issues so we can assist you going forward, contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Good and Satisfied

  • Manoj P.
  • Verified HomeBuyer
  • October 18, 2022
  • Raleigh, NC

Home Buying with Lennar was good, their sales agents were always there when required. Since i was not a localite to the place i bought i had to rely on Lennar sales agents for my home. There are few things that could have been done better when it comes to materials and the way the appliances are put in, also since it was my first home i expected the sales agent to explain what are the postivies atleast to me to make sure i am not missing anything in my home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The builder was responsive and addressed all my issues immediately. My last Construction Manager was great. Sales Rep was great. My experience with Lender was not good at all..

  • Ella D.
  • Verified HomeBuyer
  • October 18, 2022
  • Durham, NC

My experience with the Lennar Lender Rep was not good at all from beginning to end. Very poor communication and responsiveness, poor update related to my loan. Pushing automated emails was good enough for him, but communication was the worse experience I've had. The material used for the home fell short and the seller and construction manager did their best to address all issues. Quality of the material is not good, plastic fixtures, painting was subpar. The foundation of the home, flooring and space design seems solid so far. I expect some issues out of a new home, but wish for better ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Dream Home

  • Ashutosh K.
  • Verified HomeBuyer
  • October 18, 2022
  • Durham, NC

Lennar has an an Organized process for home building and delivery. It also has a well defined process for post delivery warranty related issues. Lennar delivered what was promised. Supply related delays were beyond anybody’s control. However, l kept on receiving updates regarding delays. Overall good experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall good quality but can improve in few areas

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Garner, NC

Pros : timely updates on construction Everything included and connected features like security , ring etc is good Closed on time Cons : Need to improve on finishing, cosmetic part as well like flush crown moldings , give dimmer switches in kitchen , living room

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Safety Issue - door deadbolts don't work + floors

  • Paula T.
  • Verified HomeBuyer
  • September 30, 2022
  • Durham, NC

(1) The deadbolt on our back door worked intermittently for awhile, but doesn't work at all now (seven weeks after move-in). The front door works manually when forced, but the automatic locking fails. We can hear it trying, so it isn't the electronics. (2) The floors look weird in some spots. It is hard to explain. It looks as if something has spilled. All & all we are satisfied, but the deadbolt issue is a big deal.

Lennar responded:
Hi Paula, thank you for your review, we truly appreciate the feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Fendol Farms

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Durham, NC

We are very happy with our new Lennar home. The floor plan, design of the neighborhood, and and design elements inside and out are very nice. The energy efficient features are great. We would do it all over again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4