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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 618 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

618 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Our Project Manager was very helpful keeping us informed throughout the process.

  • Michael S.
  • Verified HomeBuyer
  • December 21, 2021
  • Durham, NC

Overall, through 4 months we are happy. We have noticed some workmanship that was below our expectations for a $475k home. Mike

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Very fast and efficient build.

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2021
  • Durham, NC

Very fast and efficient build. A few small detail issues here and there, but to be expected. Would recommend for a new build.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

This is my second Lennar Home

  • Marjorie L.
  • Verified HomeBuyer
  • March 24, 2020
  • Durham, NC

I'm very happy with my Lennar home. The customer service is much better in Fendol Farms than it was in my previous community Kitts Creek. I'm having some problem with the heating in one of my bedrooms that isn't yet 100% resolved. Some of the cosmetic aspects could have been done more carefully; i.e. painting and concrete work. Overall very satisfied.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Nice home; alot of repairs needed to be done; Lennar was responsive;

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Durham, NC

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Lennar responded:
Thank you for sharing your comments about your home. We are sorry to hear about the issues you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Onsite Builder - Superb Customer Care!

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2019
  • Durham, NC

Onsite Builder - Superb Customer Care!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great customer service. Expected better build quality.

  • Daisy T.
  • Verified HomeBuyer
  • April 13, 2024
  • Wake Forest, NC

The Lernnar staff from sales to mortgage are great, very helpful and quick response. The insurance team response could be better. The star is Danielle from the walk through and explanation of warranty to follow up after move in. The quality of the workmanship is not what I expected from Lernnar, it definitely needs improvement.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Jacob

  • Venkata Siva Naga Raja Kumar P.
  • Verified HomeBuyer
  • July 18, 2023
  • Fuquay Varina, NC

This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Wonderful !!

  • Appalaraju N.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Listens to my concerns but takes time to fix them

  • John W.
  • Verified HomeBuyer
  • October 25, 2022
  • Raleigh, NC

Issues with lawn still looking like crap but is scheduled for this week. Much crap in back yard since closing at end of August but I cleaned much of it up yesterday (Oct.24) as I am having family visit this week. One of closet doors is not closing shut but I need to put in a ticket shortly to correct. When closing, called up Lennar lawyer for possible mortgage but never got back to me. This wasn't a main problem as I paid cash for the house instead.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Sales office/contractor in charge-the boss

  • Millicent B.
  • Verified HomeBuyer
  • July 27, 2022
  • Raleigh, NC

Great help and. Super on site assistance

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Kristi was excellent.

  • Janet S.
  • Verified HomeBuyer
  • May 27, 2022
  • Raleigh, NC

Kristi was excellent. Always there for whatever I needed. Same with Vance and Chris.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Lennar was a good choice as a first time home buyer.

  • Jordan G.
  • Verified HomeBuyer
  • May 19, 2022
  • Raleigh, NC

Lennar was a good choice as a first time home buyer. The team was professional, responsive, and understanding throughout the entire process. Ultimately the home is what we needed at this point in time and while it's not perfect due to some blemishes left behind, it still turned out solid. One of the biggest hiccups we encountered was our mortgage/loan office left the company mid-way through the process and we were never told. We were given a new office and he never reached out to introduce himself or anything. We only found out who he was because we inquired about something and the person who ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Quality of material and construction.

  • Nagaraja K.
  • Verified HomeBuyer
  • April 19, 2022
  • Cary, NC

Smooth process and most of amenities are in built with options.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Matt, the Lennar sales/agent, is awesome.

  • Paula S.
  • Verified HomeBuyer
  • March 29, 2022
  • Durham, NC

Matt, the Lennar sales/agent, is awesome. There’s nothing he could do better. Super responsive, kind and thoughtful in helping decide what house and lot would work best for me. Lennar Mortgage was also super easy to work with, and close was an easy process once we got the close date nailed down. Austin, my construction manager, was also very easy to work with, and a good guy, wanting to make everything right. Feel like he’s got too much on his plate, despite that, a positive experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Our home was built during the pandemic under unusually circumstances

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2022
  • Angier, NC

Our home was built during the pandemic under unusually circumstances and closed on time.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Overall was good experience, however 2 big negatives were :My

  • James H.
  • Verified HomeBuyer
  • January 18, 2022
  • Durham, NC

Overall was good experience, however 2 big negatives were : My deck is 20+ feet above ground and I have a nice big backyard and they didn’t build stairs off the deck so I can access that nice yard! Also, there’s no warranty on trees or bushes !

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Overall great experience with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2022
  • Durham, NC

Overall great experience with Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - Every thing good thanks you

  • Sin S.
  • Verified HomeBuyer
  • January 14, 2022
  • Durham, NC

Every thing good thanks you

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - The purchasing process was executed with professionalism and

  • John H.
  • Verified HomeBuyer
  • January 14, 2022
  • Raleigh, NC

The purchasing process was executed with professionalism and we were provided the necessary information to make choices and decisions. The construction process had some initial hiccups but our construction manager got us back on track and was extremely proficient in keeping us informed, responding to construction issues and maintaining the timeline for completion. Lennar could provide the home owner with less technology and a little more functionality.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Time and trustworthy was exceptional

  • Helen B.
  • Verified HomeBuyer
  • December 28, 2021
  • Raleigh, NC

Time and trustworthy was exceptional

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Lennar - The process and working with the staff was great.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Durham, NC

The process and working with the staff was great. My only advice….be very observant and petty during you walkthrough/new home delivery. Look at counter tops for damages, walking vinyl floors in socks to feel n listen for imperfections. Look at the grouting.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Overall my experience with Lennar has been outstanding.

  • Elizabeth W.
  • Verified HomeBuyer
  • September 14, 2021
  • Angier, NC

Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Common areas and amenities not progressing

  • Nathan C.
  • Verified HomeBuyer
  • May 01, 2020
  • Apex, NC

Very happy over all with home and process. Disappointed with follow through of amenities like pool, club house, att access, walking trails around pond. None are finished and paying Hoa fees still

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Very Happy with our Forever Home

  • Brian H.
  • Verified HomeBuyer
  • March 25, 2020
  • Durham, NC

A well built home. Built on time. Very pleasant process. Don't know what else to say.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Love my new home!

  • Valerie S.
  • Verified HomeBuyer
  • September 24, 2019
  • Raleigh, NC

I was very hesitant to buy a new home in a planned community but I’m very happy with my decision we chose the value of the Lennar home over a smaller home with more attention to detail however for the most part we have not been disappointed. There have been a few issues with workmanship however Lennar is insanely fast to communicate and fix any issues that have taken place which is about as good as you can get on non-custom built homes.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5