Lennar Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.
Read all 625 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Lennar - The process and working with the staff was great.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Durham, NC
The process and working with the staff was great. My only advice….be very observant and petty during you walkthrough/new home delivery. Look at counter tops for damages, walking vinyl floors in socks to feel n listen for imperfections. Look at the grouting.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Overall my experience with Lennar has been outstanding.
- Elizabeth W.
- Verified HomeBuyer
- September 14, 2021
- Angier, NC
Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Common areas and amenities not progressing
- Nathan C.
- Verified HomeBuyer
- May 01, 2020
- Apex, NC
Very happy over all with home and process. Disappointed with follow through of amenities like pool, club house, att access, walking trails around pond. None are finished and paying Hoa fees still
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Very Happy with our Forever Home
- Brian H.
- Verified HomeBuyer
- March 25, 2020
- Durham, NC
A well built home. Built on time. Very pleasant process. Don't know what else to say.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Love my new home!
- Valerie S.
- Verified HomeBuyer
- September 24, 2019
- Raleigh, NC
I was very hesitant to buy a new home in a planned community but I’m very happy with my decision we chose the value of the Lennar home over a smaller home with more attention to detail however for the most part we have not been disappointed. There have been a few issues with workmanship however Lennar is insanely fast to communicate and fix any issues that have taken place which is about as good as you can get on non-custom built homes.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
A good buying experience
- Edison L.
- Verified HomeBuyer
- July 16, 2019
- Wake Forest, NC
The buying experience was smooth. I would buy from Lennar again!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Money move
- Chalmers H.
- Verified HomeBuyer
- November 30, 2024
- Raleigh, NC
Great location for resale but I was really attracted to the amenities. The walking trail and park provide areas for enjoyment. I love the continuous sidewalks as well. The convenience of shopping and proximity to Raleigh is also attractive.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Great Experience
- Harsimran K.
- Verified HomeBuyer
- July 08, 2024
- Wake Forest, NC
We were provided with regular updates during construction and any questions we had were promptly answered. Our construction manager, Scott, was especially great
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great experience overall
- Deepak K.
- Verified HomeBuyer
- June 06, 2024
- Raleigh, NC
Very smooth and transparent process.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Very happy with my townhouse
- Sieglinde M.
- Verified HomeBuyer
- January 24, 2023
- Pittsboro, NC
I am very happy with my townhouse!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Workmanship
- Paul M.
- Verified HomeBuyer
- October 19, 2022
- Durham, NC
Construction Mgr. is veer helpful and responsive. Workmanship of trade personnel leaves much to be desired. Pay VERY little attention to the results of their workmanship.
Total Score 4
Quality 2
Trustworthiness 5
Value 4
Responsiveness 5
Safety Issue - door deadbolts don't work + floors
- Paula T.
- Verified HomeBuyer
- September 30, 2022
- Durham, NC
(1) The deadbolt on our back door worked intermittently for awhile, but doesn't work at all now (seven weeks after move-in). The front door works manually when forced, but the automatic locking fails. We can hear it trying, so it isn't the electronics. (2) The floors look weird in some spots. It is hard to explain. It looks as if something has spilled. All & all we are satisfied, but the deadbolt issue is a big deal.
Lennar responded:
Hi Paula, thank you for your review, we truly appreciate the feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Happy happy !!!
- Prasoon G.
- Verified HomeBuyer
- September 13, 2022
- Apex, NC
I am new home buyer ..totally happy with lennar
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Building process slow due to supply issues.
- John C.
- Verified HomeBuyer
- August 30, 2022
- Durham, NC
Building process slow due to supply issues. Minor quality issues upon moving in, but soon to be resolved. Lennar Mortgage company a waste of tone, very poor Customer relations and constant requests for more and more data . Even required my Wife’s initial Naturalization papers after being a US Citizen for over 50 years ! Supposed to gain access to community website after a short time, but already here for 7 weeks and no contact. So very poor community relationship.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Updates
- Anonymous
- Verified HomeBuyer
- May 17, 2022
- Raleigh, NC
Lennar kept home owners up to date on the progress as Sales Team & Construction Manager were constantly in touch. Workmanship was great. Overall experience was awesome
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Great communication with sales staff and build manager
- Jessica A.
- Verified HomeBuyer
- January 12, 2022
- Fuquay Varina, NC
We were actually not looking to build when we moved to the area but thanks to shady moves by Zillow and the crazy market, our hand was forced. That said, our Lennar build offered a floor plan and options that we really liked for a reasonable price in an area where we are sure to make back the value plus. The options offered were nice and despite the delays we are comfortable in the space now. We're looking forward to the amenities (pool and playground) and being able to be more interactive with our neighbors here.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - good experience and customer service
- Candace T.
- Verified HomeBuyer
- January 12, 2022
- Wake Forest, NC
good experience and customer service
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
decent
- Wei-Tang C.
- Verified HomeBuyer
- January 04, 2022
- Chapel Hill, NC
Lennar did respond to our issues systematically. Sometimes it was slow but it's good in general.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Synergy of process
- Ronald M.
- Verified HomeBuyer
- December 31, 2021
- Durham, NC
overall a good experiences would hope in future they would;d offer more options in each package
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Good job.
- Sonia M.
- Verified HomeBuyer
- September 14, 2021
- Cary, NC
Good job..the style is excellent.!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - We love our new home and Fendol Farms.
- Anonymous
- Verified HomeBuyer
- July 27, 2021
- Durham, NC
We love our new home and Fendol Farms. Once we were thought the closing process things were much easier. Seems like the coordination between Lennar and the land developers needs some work. The few issues we had with the home were handled quickly and without questions.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Quality of construction
- Anonymous
- Verified HomeBuyer
- May 18, 2021
- Cary, NC
Home buying experience was fine. Customer care responsiveness to resolve issues could be better.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
100% on schedule.
- Anonymous
- Verified HomeBuyer
- April 20, 2021
- Apex, NC
Quality and on schedule. Good Responsiveness.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Their follow up with getting things fixed was good.
- Craig G.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
Their follow up with getting things fixed was good.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Great construction manager, a step back in time with all other Lennar representatives
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Holly Springs, NC
We love our new Lennar home especially the location and the layout of the house. Our construction manager was fantastic - honest, dependable, and hard-working. I will note a very interesting part of this entire process was the fact that Lennar corporate only communicated with my husband. We purchased the home together as a married couple, yet all communication only was sent to my husband's email. Not a huge issue except when your husband is not the type that checks his personal email frequently and it just seemed like a step back in time to the 1950s because everything was addressed to ...
Total Score 4
Quality 5
Trustworthiness 2
Value 5
Responsiveness 4
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