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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Lennar - Follow up on service requests are slow and incomplete.

  • Patrick Z.
  • Verified HomeBuyer
  • July 24, 2022
  • Durham, NC

Follow up on service requests are slow and incomplete. Not what I expected from Lennar. Very disappointed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - bad closing experience with attorneys, mail box keys were incorrect,

  • Saravana P.
  • Verified HomeBuyer
  • July 19, 2022
  • Apex, NC

bad closing experience with attorneys, mail box keys were incorrect, build quality was sub-par

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar - I was quite impressed by the construction manager's responses

  • Joseph C.
  • Verified HomeBuyer
  • July 19, 2022
  • Cary, NC

I was quite impressed by the construction manager's responses to our questions and concerns. Also, after closing, Lennar responded very promptly on the problem reports. One area that we wish to have a better/quicker response was the financial area.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Building manager David kept me up to date on possible building delivery

  • Kattie M.
  • Verified HomeBuyer
  • July 19, 2022
  • Raleigh, NC

Like Lennar homes floor plans.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Normal experience as expected

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2022
  • Durham, NC

There was no last minute surprises. I would have been more happy if Lennar mortgage matched the competition rates. I went with the other. Quality is ok. Lawn grading is sun optimal. Everything included gives Ring System but does not give it installed!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - We had an overall great experience with Lennar.

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2022
  • Durham, NC

We had an overall great experience with Lennar. Closed on time and no major issues with house in past month. Matt in sales was great as well as Brandon and Cason on the construction side.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Construction Manager & Loan Process

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Cary, NC

Construction Manger Scott His management style is friendly, and his feedback is always constructive. he always had time for discussion. His willingness to listen and advise constructively is far beyond expectations of any manager. Loan officers Corey / Chris where always accessible they where very analytical and can really break down complex figures into bit and pieces. They are very Helpfull.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - I was most pleased with the Construction Manager, Vance.

  • Linda R.
  • Verified HomeBuyer
  • July 12, 2022
  • Raleigh, NC

I was most pleased with the Construction Manager, Vance. He was great. He even checked with me after I moved in for any problems. The sales gals were terrific- Helene and Kristi. I had never met them, nor personally seen the house. I did everything virtually with the help of my daughter present on site. Everyone was so responsive, caring. I never had a moment of concern as I felt everyone was doing their best to make this a good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

It’s good

  • Venkata M.
  • Verified HomeBuyer
  • July 12, 2022
  • Apex, NC

My experience with Lennar is straight forward and I love the value of my home in this competitive market

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Auburn Village

  • Clifford G.
  • Verified HomeBuyer
  • July 12, 2022
  • Raleigh, NC

Love the house. Issues of where light switches are. Selection process to restricted. Orientation to the community was lacking. Sod was in fair condition; bushes seem to be dying. Would have preferred to have options on flooring. Never informed there would be a retention pond so close to my house.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Lennar - It will be better if we get weekly updates on the process.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Fuquay Varina, NC

It will be better if we get weekly updates on the process. Construction manager never send any updates and not friendly.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Always very responsive.

  • Debra J.
  • Verified HomeBuyer
  • July 05, 2022
  • Raleigh, NC

Always very responsive. Very minor issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Apex, NC

Horrible buying experience. The house got delayed for 6 months from the expected closed date. I am still working with the builder for fixing all the issues two months after closer.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

OK OK .Get issues resolved before you move-in

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2022
  • Wake Forest, NC

Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Manager is good construction material is cheap

  • Bharath C.
  • Verified HomeBuyer
  • June 21, 2022
  • Fuquay Varina, NC

Construction manager is very very good and helpful but the final output and the materials of the home is not upto the expectations.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Average quality

  • Kiran S.
  • Verified HomeBuyer
  • June 16, 2022
  • Apex, NC

Average quality build with many small issues. Only some of them are covered by warranty. Few things are not covered and they try to deny the quality issues as not covered, Make sure to question any quality issues ahead of closing and insist on addressing them before closing.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Quality is not met not satisfied with the delivery

  • Ahamed G.
  • Verified HomeBuyer
  • June 15, 2022
  • Raleigh, NC

Quality is not met and not satisfied the customer needs

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Quick! was not responsive to my questions

  • Jean C.
  • Verified HomeBuyer
  • June 15, 2022
  • Raleigh, NC

I paid $20,000.00 More then some of my neighbors for a premier lot . I cannot get out my screened in back door because of the extreme pitch . This lot is unusable as is. I cannot traverse this landscape at all .My 4 year old grandson opened the screened in backdoor and fell out rolling down the pitch and hitting his head on the Irion drain ! I ve spoken to several people from Lennar . All have not much to say expect this is the worst lot in here that they have seen to date and nothing has been done ,no one has a business card to give me no one from Lennar will give me there contact ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Not great

  • Rose B.
  • Verified HomeBuyer
  • June 15, 2022
  • Durham, NC

The back light in the patio doesn’t work. They never put the shutters that goes above the garage, still sitting in the garage in a box. Looks like the spill the light grey paint on my dark brown floors did a bad clean up and you can tell.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Donna was a great loan officer who worked faithfully with me

  • Gregory H.
  • Verified HomeBuyer
  • June 14, 2022
  • Durham, NC

Donna was a great loan officer who worked faithfully with me throughout the mortgage process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very streamlined process throughout the construction period.

  • Ramesh S.
  • Verified HomeBuyer
  • June 14, 2022
  • Fuquay Varina, NC

Very streamlined process throughout the construction period.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Yes Excellent team at Lennar - Sales and project engineers

  • Sai M.
  • Verified HomeBuyer
  • June 14, 2022
  • Raleigh, NC

One of the best builder is Lennar and delivery was as promised to us when we booked the house. Very happy and highly satisfied with Lennar team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Lennar representatives.

  • Cristiane D.
  • Verified HomeBuyer
  • June 07, 2022
  • Wake Forest, NC

Jess was the real state agent from Lennar and Parker the construction manager, they were extremelly patient and courteous and that made a very stressful process bearable. The real state market is or was, so crazy that the sells people representing the construction companies were, in many times, treating us like they were doing us a favor to sell it to us. These two individuals treated us in a way that made us want to stick with Lennar, even when we had other options.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of planning with excavation and poor use of untrained work crews.

  • Katherine S.
  • Verified HomeBuyer
  • June 03, 2022
  • Raleigh, NC

When it rains rivers run next to and behind my duplex. Half of my yard is taken up with a mound you can barely walk up due to poor excavation. HOA will not answer our calls. Stephanie and Chris have been responsive. The mortgage process was over the top and painful.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - very good and supportive through out whole process.

  • Brahmananda P.
  • Verified HomeBuyer
  • May 31, 2022
  • Raleigh, NC

very good and supportive through out whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5