Lennar Reviews in Raleigh Durham Chapel Hill, NC

My wife and I appreciate the Lennar community of Fendol Farms with its design and layout. We had a wonderful purchasing experience with the selling agent Matt and Lender Kaiser. Overall, we are please with the home; however, we are disappointed (and still disappointed) with certain aspects of construction that to this date have not been addressed. These issues were brought up at Orientation; at the Walk-Through; after closing; and with the Warranty Department. Had these issues been addressed in a timely fashion, the overall homebuying experience would had been great.

Working with Matt Lovelace was excellent. And it was a pleasure working with Cason and Steven. I highly recommend them.

Overall, I am happy with my home. My salesperson Matt was awesome - he went above and beyond before and after the sale to ensure my needs were addressed. There were definitely some corners cut and some of the materials were on the cheap side, but I would surmise this would be true of any large corporate builder. I did not have the best communication from the construction manager, which impacted the level of trust I had in the work and quality. Since closing, the Lennar team has been very helpful and responsive to identified issues and have addressed them in a timely manner. I wish greater attention had been paid to community landscaping in the builder's plan, as our section has minimal landscaping to beautify and add to privacy between lots. But all in all, I am happy with my home! ... More

WAY WAY WAY too many emails & surveys

Home Buying with Lennar was good, their sales agents were always there when required. Since i was not a localite to the place i bought i had to rely on Lennar sales agents for my home. There are few things that could have been done better when it comes to materials and the way the appliances are put in, also since it was my first home i expected the sales agent to explain what are the postivies atleast to me to make sure i am not missing anything in my home.

Pros : timely updates on construction Everything included and connected features like security , ring etc is good Closed on time Cons : Need to improve on finishing, cosmetic part as well like flush crown moldings , give dimmer switches in kitchen , living room

Overall, the process was relatively easy. There was a month delay in our closing date due to supply chain issues out of Lennar's hands. I was disappointed that we were not able to pick out any options in this home as the builder decided what options they were putting in and that could not be changed. Complaints: it would be nice to be able to have the builder move closet shelving up or down to accommodate more shelves but they would not vary from their 'plan'. Also, the hot water takes FOREVER to get hot in not just our home but everyone else's in the community, even with a tankless heater. The builder offered no help with this. ... More

My construction manager was Chris. He was very accommodating when I wanted to visit the construction site. He made every effort to address any issues I had. I would have preferred a better painting contractor for the inside of my home as that quality is not up to par. Chris had them back twice so after that I gave up. If you are buying a Lennar home try for a lot that has been assigned to him as he is the best (trained by Matt who was good too!)

Better than other builders people I know have used.

Quality of the finishing workmanship was not good.

Great homes at great prices

A good experience so far 2 months into living in this new townhome. I’ll update this in future if I can.

Good experience in an a sellers market

Very pleased with service from construction manager., Mitch. He was always available to answer questions and assist. Disappointed with sales representative. The day we signed agreement to buy house was the last time we heard from Patty.

no mail for six weeks i am still ticked off, Lennar dropped the ball stop blaming the post office should have been done a year ago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Initial trip here was told only one plot open which you still cannot sell next to horse farm, glad we came again to find other plots available, house is great price is right but could have been handled better in the beginning

The longer I am in my townhome (which I love), I'm realizing how ridiculously small the garage is. I drive a small Veloster, and I can barely fit it in with my two garbage cans. Most homes around me have their cars parked on their driveways or in the streets, because they won't fit in the garage. The other thing I would change, is that I think we should have more say in the bigger items, like appliances and HVAC systems. I would have preferred to pay a little more for better appliances.

Bought my 2nd townhome with Lennar in wake forest, NC area. All I can say Lennar delivers on time. However their finish quality has gone down significantly, they don’t pay much attention to detail before final walkthrough, even you note the issues it required multiple follow for the same issue. Sales process and customization almost to NIL. They kind of operate in zone of take it or leave it. So unless you are looking for an investment property you kind of avoid even for large single family home. Where color, design, floors, carpets, cabinets are predesigned by Lennar to max 2-3 combined packages for the community. Essentially they keep their profit and cost controlled through standardization. You end up living in house exactly same as all you community neighbors are living. You won’t miss your home if you sleep over in your Neighbours house LOL! Their customer service is prompt in response. It’s another matter they go by exactly as written in contract. Not even minor deviations. ... More

When our old house sold in 24 hours and the buyers wanted a 14 day close we thought we would be homeless. I got on the Lennar site and found a home that was move in ready and met our needs I clicked buy now. I received a call shortly there after that the home was sold but there was another one on the same street, that fit our needs even better. The sales agent Ashley guided us through the contract and worked with us by phone and email. We closed in under 30 days, everything was easy and well communicated. Although quick it was a very smooth transition to our new home.

Have to argue with construction managers, they will agree with the issue but reluctance to fix even structural issues also some of them I left as I am not able to continue my argument. After closing customer care will not accept those issues .

The materials used in home are cheap and the construction is not so good. This is the townhome. We always hear neighbor tv sounds and also when they walk in their home, we will hear bang bang noise.

Construction manager is very very good and helpful but the final output and the materials of the home is not upto the expectations.

Quality is not met and not satisfied the customer needs

Good quality homes. Consultants were very friendly and promptly responded to issues. Loan process can be improved. Underwriters waited to 9th hour to request information that could be requested far in advance. Closing was delayed. Local Loan Manager, Keith worked diligently to get new closing date.

In the 9 months between down payment and closing we grew increasingly concerned that Lennar was trying to sell the home out from under us. Tactics used to undermine the sale were devious and not direct with us as buyers. Received pressure to remove contingencies and written agreement about timing was brought into question. Now that we have closed and the process is done, we’ve been told by those in the know that the home value for price is equal or better than other builders. Workmanship on finishes is only fair (sanding, painting, door alignment, over use of caulk to cover up sloppy workmanship, etc.) Everything is builder grade. No substitutions were allowed, not even colors. Worst issue: after only 4 months of gentle use, engineered hardwood floors (part of the premium package) have scratched easily and repair is impossible. On other items reported, the warranty customer service responses have been very good. ... More

Look behind all doors, cabinets, around windows inside and outside, behind commodes, all around garage.