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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 739 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

739 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Quick! was not responsive to my questions

  • Jean C.
  • Verified Homebuyer
  • June 15, 2022
  • Raleigh, NC

I paid $20,000.00 More then some of my neighbors for a premier lot . I cannot get out my screened in back door because of the extreme pitch . This lot is unusable as is. I cannot traverse this landscape at all .My 4 year old grandson opened the screened in backdoor and fell out rolling down the pitch and hitting his head on the Irion drain ! I ve spoken to several people from Lennar . All have not much to say expect this is the worst lot in here that they have seen to date and nothing has been done ,no one has a business card to give me no one from Lennar will give me there contact ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Not great

  • Rose B.
  • Verified Homebuyer
  • June 15, 2022
  • Durham, NC

The back light in the patio doesn’t work. They never put the shutters that goes above the garage, still sitting in the garage in a box. Looks like the spill the light grey paint on my dark brown floors did a bad clean up and you can tell.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Donna was a great loan officer who worked faithfully with me

  • Gregory H.
  • Verified Homebuyer
  • June 14, 2022
  • Durham, NC

Donna was a great loan officer who worked faithfully with me throughout the mortgage process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very streamlined process throughout the construction period.

  • Ramesh S.
  • Verified Homebuyer
  • June 14, 2022
  • Fuquay Varina, NC

Very streamlined process throughout the construction period.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Yes Excellent team at Lennar - Sales and project engineers

  • Sai M.
  • Verified Homebuyer
  • June 14, 2022
  • Raleigh, NC

One of the best builder is Lennar and delivery was as promised to us when we booked the house. Very happy and highly satisfied with Lennar team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Lennar representatives.

  • Cristiane D.
  • Verified Homebuyer
  • June 07, 2022
  • Wake Forest, NC

Jess was the real state agent from Lennar and Parker the construction manager, they were extremelly patient and courteous and that made a very stressful process bearable. The real state market is or was, so crazy that the sells people representing the construction companies were, in many times, treating us like they were doing us a favor to sell it to us. These two individuals treated us in a way that made us want to stick with Lennar, even when we had other options.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of planning with excavation and poor use of untrained work crews.

  • Katherine S.
  • Verified Homebuyer
  • June 03, 2022
  • Raleigh, NC

When it rains rivers run next to and behind my duplex. Half of my yard is taken up with a mound you can barely walk up due to poor excavation. HOA will not answer our calls. Stephanie and Chris have been responsive. The mortgage process was over the top and painful.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - very good and supportive through out whole process.

  • Brahmananda P.
  • Verified Homebuyer
  • May 31, 2022
  • Raleigh, NC

very good and supportive through out whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was great until we moved in.

  • Sabrina C.
  • Verified Homebuyer
  • May 30, 2022
  • Raleigh, NC

The house was mostly complete when we moved in but they never came in to provide the finishing touches despite requests to finish the job. The sales agents were wonderful, the loan process was okay, but the finishing touches just weren't done.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Quality of Materials not consistent across units

  • Jose M.
  • Verified Homebuyer
  • May 29, 2022
  • Raleigh, NC

Quality of materials used for the houses vary too much from one unit to the other and unfortunately your unit might be the one always getting the lowest quality of all.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Kristi was excellent.

  • Janet S.
  • Verified Homebuyer
  • May 27, 2022
  • Raleigh, NC

Kristi was excellent. Always there for whatever I needed. Same with Vance and Chris.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - The quality and design of materials used far exceeds my expectations.

  • Anonymous
  • Verified Homebuyer
  • May 26, 2022
  • Raleigh, NC

The quality and design of materials used far exceeds my expectations. I've purchased previous homes before, but Lennar stands out in the quality of materials used.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone involved from Matt to Mitch were really great.

  • Anonymous
  • Verified Homebuyer
  • May 25, 2022
  • Durham, NC

Everyone involved from Matt to Mitch were really great. For those who have never had a home built for them, there are things that you learn along the way, and it all works out. Mitch and Matt were great! Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Purchase

  • Chris H.
  • Verified Homebuyer
  • May 24, 2022
  • Wake Forest, NC

Best part of the process is the builder. Shawn does a great job and follows thru. Everything with delays and what not were not controllable. He updated us every Friday. The purchasing team was responsive. The only issues we had was using Lennar for the mortgage. Yeah part was a nightmare and we ended up using someone else, but it wasn't for a lack of effort on their part. Just disorganized and they sell your mortgage after 6 months anyway.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar was a good choice as a first time home buyer.

  • Jordan G.
  • Verified Homebuyer
  • May 19, 2022
  • Raleigh, NC

Lennar was a good choice as a first time home buyer. The team was professional, responsive, and understanding throughout the entire process. Ultimately the home is what we needed at this point in time and while it's not perfect due to some blemishes left behind, it still turned out solid. One of the biggest hiccups we encountered was our mortgage/loan office left the company mid-way through the process and we were never told. We were given a new office and he never reached out to introduce himself or anything. We only found out who he was because we inquired about something and the person who ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Ease.

  • Davis B.
  • Verified Homebuyer
  • May 19, 2022
  • Durham, NC

Ease of transaction and delivery of final product.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Trust worthy

  • Niranjan M.
  • Verified Homebuyer
  • May 18, 2022
  • Apex, NC

Reasonable price and good quality in current market

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Overall good experience.

  • Joe J.
  • Verified Homebuyer
  • May 17, 2022
  • Raleigh, NC

Overall good experience. Following items can be improved- 1.Use Blink security systems instead of Ring. There is no subscription associated with it. 2.Most of the Door locks are not properly tightened to the door. 3.Provide coaxial and LAN cable ports in all bed rooms. Mesh WIFI is not that great sometimes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - From the first day I entered the management office and discussed

  • Mary A.
  • Verified Homebuyer
  • May 17, 2022
  • Raleigh, NC

From the first day I entered the management office and discussed options to fit my need the caring, kindness and attention to detail was outstanding! The project manager addressed all concerns, making suggestions was with us every step of the way. We are very pleased.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Style of houses, quality and what was given as Tech Savy Home

  • Serena H.
  • Verified Homebuyer
  • May 17, 2022
  • Wake Forest, NC

Overall we're satisfied. Things I would change is cheap plastic handles to open, close windows, cheap plastic handles on toilets for over a $500,000 expect more quality overall. Wasn't happy with tile work in Kitchen or area where furnace was stored was a mess and super dirty.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Abandoned

  • Judy H.
  • Verified Homebuyer
  • May 17, 2022
  • Durham, NC

LOVE my house and location but once I closed - crickets! I’ve had to request mailbox keys and how to pay HOA dues. No one ever welcomed me to the community let alone see if I had any questions after moving in. “Fully Connected” and “easy DIY” are a joke. Most new homeowners I’ve asked are NOT connected to their devices because they can’t figure out how to set them up. Lennar takes your money but then, you’re on your own!

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Updates

  • Anonymous
  • Verified Homebuyer
  • May 17, 2022
  • Raleigh, NC

Lennar kept home owners up to date on the progress as Sales Team & Construction Manager were constantly in touch. Workmanship was great. Overall experience was awesome

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Many issues were informed during our last meet up but they were

  • Prashant P.
  • Verified Homebuyer
  • May 17, 2022
  • Raleigh, NC

Many issues were informed during our last meet up but they were no fixed when we moved in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Horrible Experience

  • Leah M.
  • Verified Homebuyer
  • May 10, 2022
  • Durham, NC

I would never buy from Lennar Again, horrible experience especially the Customer Service! No quality whats so ever.

Lennar responded:
Hi Leah, thank you for this review. We are sorry to hear about your poor experience and lack of service you have been provided. If there is anything we can do to help, please do not hesitate to reach out to our team at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everything included

  • Vishal R.
  • Verified Homebuyer
  • May 10, 2022
  • Raleigh, NC

the entire process of walkthru, regular updates about the progress, and the quality of everything was a plus otherwise other companies offer basic and then ask for upgrading everything which becomes a pain in the neck.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5