Lennar Reviews in Raleigh Durham Chapel Hill, NC

My Kitchen island countertop granite has crack , reached out for warranty and was told this is not warranty issue .. There is water disposing next to my driveway ..

Lennar could do better. In an effort to push out as many homes as possible, they missed the mark on quality and service. It’s unfortunate because it could be a great value, and many of the people involved want to provide a better product and experience.

The granite counter in the kitchen appears to be of second quality with chips along the edges and even in the center, it lacks that rich, smooth feel usually found on good quality granite. The kitchen and vanity cabinet doors were not properly adjusting banging into walls and other cabinets. A tremendous amount of drywall debris and dust in brand new duct work being sucked into the air handler in the attic and blown throughout the vents of the home. Cracks in cement driveway going from one side all the way over to the other side, sealed and then painted so as not to be noticed but instead it makes it even more noticeable. EVP flooring that is nothing more than cheap linoleum that dents and chips so easy that you become afraid to even walk on it and we never wear shoes indoors. Wood handrails get stained but then are not properly sealed leaving them very rough to the touch. I could go on but I think that you get the message. You need to be a mountain goat to mow the yard, when we picked our lot it was at the very beginning all of the land was gently sloping. Now they are terrible lots. Also the homes in this community seems to be all variations of blue/grey....it's like living in a housing project for section 8 occupancy. ... More

What can I say, it's new construction by a national builder that has to build quickly and cheaply. They boast their energy efficiency but use a construction grade electric hot water heater and there's no additional insulation in the attic. Cabinets are already chipping and we've only been here 5 months.

Before purchasing, I was made to feel important. The day after closing, major water issues surfaced. From that point, I no longer felt important to Lennar. It took 20 days for the water issue to be fixed. I was not compensated for being displaced during that time. My time nor delayed moving plans were not considered at all. My first month mortgage was not prorated. As a first time homebuyer, it was awful and traumatic! It was a nightmare! I closed on March 1st, and, I'm still awaiting a reply from Lennar management. Lennar has yet to rise to the occasion and make this situation right. At this point, I would not recommend Lennar. ... More

I am happy with the quality of the home. If lennar finishes swimming pool, children's play ground, and other amenities listed asap- I think it will be really helpful for us. Thank you

The sales process was great, and the person helping me handle the paperwork was responsive. The Lennar insurance team is terrible in that you have to chase them down for them to do their job, and even then, they don't do a good job at following through the whole process and ensuring your policy is in effect. They blame their system and customers for emails not being sent. The workmanship is terrible, and the place is filthy. Construction workers have no respect for the property, and you need to spend hours and close to a thousand dollars cleaning the place and shampooing the carpet. The walls are not aligned correctly, and the doors don't provide a seal. The floors are also not leveled, and the problem is hidden by laying over carpet. I'm lucky to get 20 years out of a Lennar home when they are supposed to last 100 years. ... More

Average new home experience. Upon sale very limited and poor follow-up experience having to chase up, and chase up on outstanding issues and concerns. At times, I felt my concerns were not taken seriously... concerns related to a brand new home experience for very, very poor customer care and follow up experience. Landscaping around the house when I moved in was deplorable and still today 5 weeks later is no better off. The utilities together with Lennar wish not to take ownership of very poor landscaping, that has been heavily torn up. This should be replaced, as I paid for a brand new home with brand new grass / sod and ready state landscaping. I am still dealing with Lennar to address these issues. ... More

We really like our house overall. As with any large builder, we continue to find examples of shoddy workmanship and sloppy trim work. Our biggest issue was the fact we specifically asked about hardwoods on the entire first floor of the house and were told the house we were looking at would have hardwoods on the entire first floor. Upon flooring being installed carpet was placed in the guest bedroom, and the builder said that was the spec for the house. This is a small room and would have been a very simple and cheap fix for Lennar, but they simply do not care.

The house is ok. The obnoxious process of not offering people options in their homes has to change. For this reason alone, I would not buy from Lennar again.

Follow up on service requests are slow and incomplete. Not what I expected from Lennar. Very disappointed

Average quality build with many small issues. Only some of them are covered by warranty. Few things are not covered and they try to deny the quality issues as not covered, Make sure to question any quality issues ahead of closing and insist on addressing them before closing.

you get what Lennar builds. No changes allowed. It's a tract development and they are putting them up as fast as they can sell them. For that reason, attention to detail is your responsibility. If you see something wrong point it out and don't quit until it is fixed. I've owned it for 3 months and am fixing the trim and have already experienced roof leaks.

Building too fast craftmanship and the inside details not living up to the Lennar name. I was so excited about moving, I love the floor plan and the community just some major misses on the building standards and interior standards.

I love my home, the layout, and functionality. What I do not appreciate is the poor finishing work. The paint, caulk and general finishing work is very poor. We had construction mgrs change and that coupled with the close our year-end for the builder made the process for the walk thru etc. challenging.

When looking for a new home, I specifically looked at homes built by Lennar because of your reputation for quality and design. My home and our neighborhood has been a big disappointment in quality to say the least. Clearly, quantity and time were the priority when building and I have been disappointed since the day I moved in. Crooked walls and windows, paint on the carpets, exposed carpet tacks, etc.

The materials used do not match the price point of the house. It’s across the entire neighborhood. From the house materials, to the inside, to the outside. Here is an example that is almost laughable. The sod they installed was found to be Bermuda grass that was over-seeded with Rye grass It looks awful to say it nicely. They tried to tell us it was because we allowed weeds to grow, multiple landscapers said they were wrong and trying to cover their tracks. They figured it out at some point because the newer houses have lovely Bermuda. Some are more unfortunate than me - their yard is half over-seeded rye and have nice Bermuda. It is laughable (I have to laugh or I’ll cry) I’m surprised they allow people to tour our neighborhood. Another example - the corner cabinet shelves are too big for the space. They literally cannot sit on the holders correctly. The manager “fixed” it by taking a holder out and HITTING the cabinet into place. I can’t move them… Ugh, the paint job around the house. I just can’t keep going - the stories are too long and seem unbelievable. ... More

We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.

Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.

Many issues were informed during our last meet up but they were no fixed when we moved in.

Not enough attention to detail Calling about problems no follow through.

Slow responsiveness, challenging process to get issues resolved

Disappointed in end quality and finish materials…

Quality of material , paint and workmanship is very poor. If you touch the wall you will get that in your clothes. Walls are not properly aligned. What you see in the model home is not what you get even after those extra packages. Promised verbally that Fridge with washer and dryer will be included but later on denied. Should have that in writing. You can hear the water going down through the lines. For the money it could be better quality.

Trying to reach service get full mailbox.