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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Review of Marelli team

  • Carol S.
  • Verified HomeBuyer
  • March 04, 2026
  • Sanford, NC

Friendly and easy process with team Marelli!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Agent Debbie

  • Regina B.
  • Verified HomeBuyer
  • February 10, 2026
  • Raleigh, NC

Very efficient and wonderful experience with Debbie in the sales office. She welcome me with open arms and made my home buying experience a pleasure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not good

  • Jennifer S.
  • Verified HomeBuyer
  • February 10, 2026
  • Knightdale, NC

The floor is not good, quality of the appliances is bad

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

True value for money, nice people to work with

  • Periasamy P.
  • Verified HomeBuyer
  • January 27, 2026
  • Knightdale, NC

True value for money, nice people to work with

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

Real buyer who bought house

  • Venkat V.
  • Verified HomeBuyer
  • January 24, 2026
  • Knightdale, NC

Initial sales process was great and very responsive Once we booked and paid advance all sales vanished and services was very poor and rude staff Not much help and emails are very rude after booking No friendly staff

Lennar responded:
Thank you Venkat for taking the time to share your experience. We’re sorry to hear that your homebuying journey did not meet your expectations. We appreciate your feedback, as it helps us continue to evaluate and improve our processes. We hope to provide you with a better homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Right after I signed they had a new promotion and lennar wouldn't adjust to that. The new promotion literally came 1 week after the contract. Such a bad experience as a customer.

  • Mustafa S.
  • Verified HomeBuyer
  • January 23, 2026
  • Apex, NC

you should have price guarantee or should adjust the offer in a month or so.

Lennar responded:
Thank you for your feedback. We regret that your experience was not as positive as it should have been and apologize for any frustration caused. We are committed to ongoing improvements and truly value insights like yours as we work to better serve our homeowners. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

I would not use Lennar mortgage or recommend it to anyone.

  • Ebony R.
  • Verified HomeBuyer
  • January 23, 2026
  • Sanford, NC

This is my second home. I decided to go with Lennar mortgage for financing the home due to all the incentives they offered and this was the biggest mistake. The loan officer seemed very inexperienced. My closing was pushed back and when it was my day to close I make it to the attorneys office and my closing package hadn’t made it there. So I was at the attorneys office for over 4 hours. I love the home and neighborhood. The warranty team is excellent, very responsive.

Lennar responded:
Good morning Ebony, We appreciate you taking the time to share your feedback. We’re sorry to hear that parts of your experience did not meet expectations. At the same time, we’re grateful for your kind words about our warranty team and happy to know you are loving your home and neighborhood. it’s great to know they have made a positive impact during your Homeownership journey. We are always working to improve, and your feedback helps us enhance the experience for all homeowners. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 5

Communication up until warranty request is poor.

  • Thomas H.
  • Verified HomeBuyer
  • January 15, 2026
  • Durham, NC

Quality of the build is not good. In particular, the carpentry is poor quality. Most door frames and window trim is beat up. Doors hung improperly, bottoms of interior doors are rough, cut crooked. Any imperfection was covered with massive amounts of caulk. Every door jamb is cut too high and caulked sloppily. There are chunks missing from crown and baseboards. Anywhere there is a stop on the baseboards is just raw and sloppy looking. Crown molding around the tops of kitchen cabinets, is very wide and caulked at least .5" or more onto the grey crown. Transitions from LVP to tile are not ...

Lennar responded:
Thank you for sharing your experience with us. We are sorry the quality of your home did not meet your expectations. We are constantly working to improve and hope to provide you with a better Homeowner experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Investment

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2026
  • Durham, NC

Overall experience was fine with little lack of clarity on rates at the final end of signing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The best Lennar purchasing experience

  • Abena A.
  • Verified HomeBuyer
  • January 14, 2026
  • Apex, NC

I have purchased a lot of lennar homes in the past and the experience was by far the best. From the sales person to the mortgage team. The construction guy. Very knowledgeable and responsive about the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from start to finish!

  • Todd G.
  • Verified HomeBuyer
  • January 14, 2026
  • Raleigh, NC

It was an awesome experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Erin in

  • Else O.
  • Verified HomeBuyer
  • January 14, 2026
  • Garner, NC

Very easy great help from the staff

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Good work

  • Anant P.
  • Verified HomeBuyer
  • January 14, 2026
  • Durham, NC

Shoppers experience was good

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar new home in knightdale

  • Ryan J.
  • Verified HomeBuyer
  • January 12, 2026
  • Knightdale, NC

Make sure you pay attention when doing your blue tape walk. They were supposed to fix some things in my house with tape on them and never did. Just pulled the tape off and never fixed. So go through the entire house again to make sure they are fixed before you close

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Positive experience

  • Geoffrey R.
  • Verified HomeBuyer
  • January 11, 2026
  • Angier, NC

We had a good new home buying experience

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Rosesale at Wake Forest home review

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2026
  • Wake Forest, NC

We had a great experience on both sales and construction sides so far. We are just under 2 months post closing. We might see issues later on but so far it has been a very pleasant experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Too many people on the "team"

  • Arna B.
  • Verified HomeBuyer
  • January 08, 2026
  • Durham, NC

Everyone was very helpful and friendly. The only problem is that there are so many people on the team that we never knew who was doing what. When we had a question, we didn't know whom to contact. So much information, so many emails, so many people.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales team!

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2026
  • Wake Forest, NC

The house is not insulated well and the furnace constantly runs to keep the place at 68 degrees. Cold air is coming in from so many areas.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Unresponsive team after house closing

  • Casper G.
  • Verified HomeBuyer
  • December 28, 2025
  • Garner, NC

Once you close, your team (builder)do not respond to issues arising since moving in. You will be on your own. This is very bad business.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Good work and vwry quick closing

  • Anil V.
  • Verified HomeBuyer
  • December 16, 2025
  • Durham, NC

All good nice and quicker cloaing and goid helping team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over and Beyond best home buying process

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2025
  • Franklinton, NC

The team at Lennar provided exceptional assistance to my family and me throughout the home purchasing process. The transition was remarkably smooth, especially considering a significant challenge we had encountered with another builder. If you are seeking a wonderful experience for your family, I highly recommend considering Lennar; they consistently exceed expectations and promptly resolve any concerns that may arise. Robert, Ron, RJ, Elijah, Melissa, Nate, Kate, Jessica, and the quality assurance manager were all outstanding! I hope I hadn't overlooked anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2025
  • Durham, NC

Lennar had a great team that helped us every step of the way. They were very responsive, even late at night and on the weekend. The home was built beautifully for 2025 new construction. We are so grateful for the Lennar team from the builders to the admin!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

ACCOUTNING

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Durham, NC

Took so long for approval.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

It was really good experience buying home with lennar

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2025
  • Raleigh, NC

Everything was good and on time. Quality of material is good. I like the home's layout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It's not easy buying a house its a very hard for me

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2025
  • Durham, NC

First I had a great real estate agent. from Lennar Ashley she is great help me to make it easier appreciate it and Tyler after I move helping me answering any questions he was great help. Butiful Thown home Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5