Lennar Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.
Read all 618 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Lennar - Many issues were informed during our last meet up but they were
- Prashant P.
- Verified HomeBuyer
- May 17, 2022
- Raleigh, NC
Many issues were informed during our last meet up but they were no fixed when we moved in.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Not enough attention to detail Calling about problems no follow
- Linda W.
- Verified HomeBuyer
- September 22, 2021
- Durham, NC
Not enough attention to detail Calling about problems no follow through.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
House designs were sleek
- Devon P.
- Verified HomeBuyer
- June 10, 2021
- Durham, NC
Slow responsiveness, challenging process to get issues resolved
Total Score 3
Quality 3
Trustworthiness 4
Value 2
Responsiveness 1
Lennar - Disappointed in end quality and finish materials…
- Debbie D.
- Verified HomeBuyer
- May 11, 2021
- Durham, NC
Disappointed in end quality and finish materials…
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
Nice and spacious home with cheap quality material and labor
- Anonymous
- Verified HomeBuyer
- May 06, 2021
- Raleigh, NC
Quality of material , paint and workmanship is very poor. If you touch the wall you will get that in your clothes. Walls are not properly aligned. What you see in the model home is not what you get even after those extra packages. Promised verbally that Fridge with washer and dryer will be included but later on denied. Should have that in writing. You can hear the water going down through the lines. For the money it could be better quality.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Average at best
- Timothy Z.
- Verified HomeBuyer
- March 28, 2020
- Durham, NC
Trying to reach service get full mailbox.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Unhappy
- Deborah L.
- Verified HomeBuyer
- March 24, 2020
- Cary, NC
This home has so many areas of shoddy workmanship. Ton's of clauking issues scratches on the wood flooring all over the house. Customer service pushes back on everything. I will never buy another Lennar home. everything from the Sales rep to the Construction engineer is only concerned about you giving them a 5 star rating. I have been hounded for months to give 5 star rates.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Overall I would not reccommend Lennar.
- Lauren S.
- Verified HomeBuyer
- March 19, 2020
- Durham, NC
Overall I would not reccommend Lennar. While I love the majority of my home the two weeks prior to closing were not enjoyable dealing with the sales agent & contractor. They were dismissive and ultimately did not address some of the issues I had within the home.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Didn't expect this
- Anonymous
- Verified HomeBuyer
- October 03, 2024
- Wake Forest, NC
Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar Home Buying/Quality Experience
- Prasada Y.
- Verified HomeBuyer
- August 27, 2024
- Wake Forest, NC
Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Should have used quality appliances- and Better workmanship
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Raleigh, NC
GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - To many excuses not to fix issues in timely manner.
- Donald S.
- Verified HomeBuyer
- September 14, 2021
- Raleigh, NC
To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Pressure to purchase and workmanship.
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Raleigh, NC
Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we ...
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 3
builder manager not good!
- Anonymous
- Verified HomeBuyer
- July 28, 2024
- Durham, NC
My house was delivered with front lock not work. And the manager was not friendly to work with.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Quality is very basic for the price paid!
- Anonymous
- Verified HomeBuyer
- September 27, 2023
- Garner, NC
Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Not as expected
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- Fuquay Varina, NC
The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Cosmetically done poorly
- Melissa Pricilla P.
- Verified HomeBuyer
- April 18, 2023
- Garner, NC
While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Low quality materials and craftsmanship
- Anonymous
- Verified HomeBuyer
- February 14, 2023
- Wake Forest, NC
Problems every square inch of the house and yard.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 3
Not great
- Rose B.
- Verified HomeBuyer
- June 15, 2022
- Durham, NC
The back light in the patio doesn’t work. They never put the shutters that goes above the garage, still sitting in the garage in a box. Looks like the spill the light grey paint on my dark brown floors did a bad clean up and you can tell.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Nothing really
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Apex, NC
I would call mine a pleasant experience. There were a few things that were great, but overall it is a disappointment.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Poor craftsmanship
- Kristie K.
- Verified HomeBuyer
- January 12, 2022
- Wake Forest, NC
Hundreds of flaws that aren’t all corrected. You have to inspect your home extremely thoroughly and stay on them about repairs or they won’t get it done.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Lack of quality
- Anonymous
- Verified HomeBuyer
- January 05, 2022
- Raleigh, NC
Lack of quality. Townhouse was not ready for homeowner inspection. Blue tape walk through was rough as there were tons of cosmetic issues and rep was stingy with the blue tape. Zero flexibility to add anything. Too worried about the bottom line to even put in pendent lights over the island.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
I would not pick Lennar to build my next home...
- Bikram G.
- Verified HomeBuyer
- January 04, 2022
- Apex, NC
Lennar did not use the quality material and did not install enough studs to support the weight of the house. My kitchen area feels so shaky that I fear it might break some day - specially around the kitchen island area. I reached out to Lennar reps with the problem but all they offered is lip service. Not happy with the experience...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Quite disappointing for a returning buyer
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Raleigh, NC
I went with Lennar thought I had few other options, based on my first home experience which was positive. This time the house got into series of repairs in first month. Now, I’m following up for reimbursement but the response is very slow
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Very very rude customer service and no one addresses any pending issues
- Anonymous
- Verified HomeBuyer
- July 11, 2019
- Holly Springs, NC
lots of electrical issues and when you call call center(customer service) they are rude and keep telling you that they are trying to reach out the contractor but since they are out in the field, its tough to get in touch with them. we have been in house for almost 5 months and still have issues pending since we moved in.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the level of service you have received. Please send a message to us at corporatecustomercare@lennar.com with the information about outstanding items, as well as the call center number you are reaching out to, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 1
Value 4
Responsiveness 1
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