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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 605 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

605 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Unhappy

  • Deborah L.
  • Verified HomeBuyer
  • March 24, 2020
  • Cary, NC

This home has so many areas of shoddy workmanship. Ton's of clauking issues scratches on the wood flooring all over the house. Customer service pushes back on everything. I will never buy another Lennar home. everything from the Sales rep to the Construction engineer is only concerned about you giving them a 5 star rating. I have been hounded for months to give 5 star rates.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Lennar - Overall I would not reccommend Lennar.

  • Lauren S.
  • Verified HomeBuyer
  • March 19, 2020
  • Durham, NC

Overall I would not reccommend Lennar. While I love the majority of my home the two weeks prior to closing were not enjoyable dealing with the sales agent & contractor. They were dismissive and ultimately did not address some of the issues I had within the home.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Didn't expect this

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Wake Forest, NC

Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Lennar Home Buying/Quality Experience

  • Prasada Y.
  • Verified HomeBuyer
  • August 27, 2024
  • Wake Forest, NC

Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Should have used quality appliances- and Better workmanship

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2023
  • Raleigh, NC

GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Lennar - To many excuses not to fix issues in timely manner.

  • Donald S.
  • Verified HomeBuyer
  • September 14, 2021
  • Raleigh, NC

To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Pressure to purchase and workmanship.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Raleigh, NC

Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we ...

Total Score 3


Quality 2

Trustworthiness 3

Value 1

Responsiveness 3

builder manager not good!

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2024
  • Durham, NC

My house was delivered with front lock not work. And the manager was not friendly to work with.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Quality is very basic for the price paid!

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Garner, NC

Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Not as expected

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Fuquay Varina, NC

The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Cosmetically done poorly

  • Melissa Pricilla P.
  • Verified HomeBuyer
  • April 18, 2023
  • Garner, NC

While I enjoy my home, cosmetically, there was a poor job done on many things to cut corners.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Low quality materials and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Wake Forest, NC

Problems every square inch of the house and yard.

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 3

Not great

  • Rose B.
  • Verified HomeBuyer
  • June 15, 2022
  • Durham, NC

The back light in the patio doesn’t work. They never put the shutters that goes above the garage, still sitting in the garage in a box. Looks like the spill the light grey paint on my dark brown floors did a bad clean up and you can tell.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

Nothing really

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2022
  • Apex, NC

I would call mine a pleasant experience. There were a few things that were great, but overall it is a disappointment.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Poor craftsmanship

  • Kristie K.
  • Verified HomeBuyer
  • January 12, 2022
  • Wake Forest, NC

Hundreds of flaws that aren’t all corrected. You have to inspect your home extremely thoroughly and stay on them about repairs or they won’t get it done.

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

Lack of quality

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Raleigh, NC

Lack of quality. Townhouse was not ready for homeowner inspection. Blue tape walk through was rough as there were tons of cosmetic issues and rep was stingy with the blue tape. Zero flexibility to add anything. Too worried about the bottom line to even put in pendent lights over the island.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 2

I would not pick Lennar to build my next home...

  • Bikram G.
  • Verified HomeBuyer
  • January 04, 2022
  • Apex, NC

Lennar did not use the quality material and did not install enough studs to support the weight of the house. My kitchen area feels so shaky that I fear it might break some day - specially around the kitchen island area. I reached out to Lennar reps with the problem but all they offered is lip service. Not happy with the experience...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Quite disappointing for a returning buyer

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Raleigh, NC

I went with Lennar thought I had few other options, based on my first home experience which was positive. This time the house got into series of repairs in first month. Now, I’m following up for reimbursement but the response is very slow

Total Score 3


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Very very rude customer service and no one addresses any pending issues

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2019
  • Holly Springs, NC

lots of electrical issues and when you call call center(customer service) they are rude and keep telling you that they are trying to reach out the contractor but since they are out in the field, its tough to get in touch with them. we have been in house for almost 5 months and still have issues pending since we moved in.

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the level of service you have received. Please send a message to us at corporatecustomercare@lennar.com with the information about outstanding items, as well as the call center number you are reaching out to, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Cheap materials

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2024
  • Holly Springs, NC

I can see cracks already within a month. Cheap materials. How was not cleaned properly when I moved in.

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

average to below average construction

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Apex, NC

As a previous lennar home owner we know lenanr is very average in construction quality and materials. Finishing doesn’t look great, we can clearly see rifts in the baseboard, squeaky noises from the floors. Just that the location of this site is good and that’s the only reason we bought this property.otherwise nothing to be proud about. Lot size is a joke just 0.13 acres. The pace at which the house was built gave us a hint that the construction quality is questionable and true to that our doubts were proven correct.

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 3

Lennar - Overall we like the house but it hasn’t been a great experience.

  • Jeannette S.
  • Verified HomeBuyer
  • August 23, 2022
  • Wake Forest, NC

Overall we like the house but it hasn’t been a great experience.

Total Score 3


Quality 2

Trustworthiness 2

Value 1

Responsiveness 1

Quick! was not responsive to my questions

  • Jean C.
  • Verified HomeBuyer
  • June 15, 2022
  • Raleigh, NC

I paid $20,000.00 More then some of my neighbors for a premier lot . I cannot get out my screened in back door because of the extreme pitch . This lot is unusable as is. I cannot traverse this landscape at all .My 4 year old grandson opened the screened in backdoor and fell out rolling down the pitch and hitting his head on the Irion drain ! I ve spoken to several people from Lennar . All have not much to say expect this is the worst lot in here that they have seen to date and nothing has been done ,no one has a business card to give me no one from Lennar will give me there contact ...

Total Score 3


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Wright

  • Sheridan W.
  • Verified HomeBuyer
  • July 09, 2019
  • Durham, NC

My back door is not working they war supposed to come back an paint what they fix an have no heard from anyone

Lennar responded:
Hi Sheridan, please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Home Purchase

  • Margot V.
  • Verified HomeBuyer
  • April 12, 2023
  • Raleigh, NC

Low rating due to poor experience with Lennar Mortgage.

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5