Lennar Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.
Read all 625 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Average quality
- Kiran S.
- Verified HomeBuyer
- June 16, 2022
- Apex, NC
Average quality build with many small issues. Only some of them are covered by warranty. Few things are not covered and they try to deny the quality issues as not covered, Make sure to question any quality issues ahead of closing and insist on addressing them before closing.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
The poor attention to detail in the trim work and painting.
- Anonymous
- Verified HomeBuyer
- January 22, 2022
- Durham, NC
you get what Lennar builds. No changes allowed. It's a tract development and they are putting them up as fast as they can sell them. For that reason, attention to detail is your responsibility. If you see something wrong point it out and don't quit until it is fixed. I've owned it for 3 months and am fixing the trim and have already experienced roof leaks.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Location
- Evelyn V.
- Verified HomeBuyer
- October 14, 2021
- Raleigh, NC
Building too fast craftmanship and the inside details not living up to the Lennar name. I was so excited about moving, I love the floor plan and the community just some major misses on the building standards and interior standards.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Seemingly too big to care
- James N.
- Verified HomeBuyer
- March 31, 2020
- Holly Springs, NC
I love my home, the layout, and functionality. What I do not appreciate is the poor finishing work. The paint, caulk and general finishing work is very poor. We had construction mgrs change and that coupled with the close our year-end for the builder made the process for the walk thru etc. challenging.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed to say the least
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Durham, NC
When looking for a new home, I specifically looked at homes built by Lennar because of your reputation for quality and design. My home and our neighborhood has been a big disappointment in quality to say the least. Clearly, quantity and time were the priority when building and I have been disappointed since the day I moved in. Crooked walls and windows, paint on the carpets, exposed carpet tacks, etc.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Greatly underwhelmed by Lennar
- Maria L.
- Verified HomeBuyer
- June 02, 2024
- Durham, NC
The materials used do not match the price point of the house. It’s across the entire neighborhood. From the house materials, to the inside, to the outside. Here is an example that is almost laughable. The sod they installed was found to be Bermuda grass that was over-seeded with Rye grass It looks awful to say it nicely. They tried to tell us it was because we allowed weeds to grow, multiple landscapers said they were wrong and trying to cover their tracks. They figured it out at some point because the newer houses have lovely Bermuda. Some are more unfortunate than me - their yard is half ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Lennar does not follow up
- Guy R.
- Verified HomeBuyer
- March 14, 2023
- Durham, NC
We have stayed home 3 times for scheduled repairs that nobody showed up for. Never was called to let us know. Since the last time nobody has called to reschedule the repair. Once Lennar receives your money watch out.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
OK OK .Get issues resolved before you move-in
- Anonymous
- Verified HomeBuyer
- June 27, 2022
- Wake Forest, NC
Overaall it is ok ok exprience. House has decent quality with no major issues. However, get every issue resovled before you move-in. Once you move-in, they say it's your responsbility. They did a poor job on lawn and now i have one side which is great and other side its just weed with in 3 weeks of move-in. they say it's my reseponsbility to ge the weed treated. I raised the concerned during the delivery about the dead pacthes and they said it's bermuda it will just grow back. it did not and now i have bunch of weed with in the 3 weeks of move-in. they really did a number on my lawn.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Many issues were informed during our last meet up but they were
- Prashant P.
- Verified HomeBuyer
- May 17, 2022
- Raleigh, NC
Many issues were informed during our last meet up but they were no fixed when we moved in.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Not enough attention to detail Calling about problems no follow
- Linda W.
- Verified HomeBuyer
- September 22, 2021
- Durham, NC
Not enough attention to detail Calling about problems no follow through.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
House designs were sleek
- Devon P.
- Verified HomeBuyer
- June 10, 2021
- Durham, NC
Slow responsiveness, challenging process to get issues resolved
Total Score 3
Quality 3
Trustworthiness 4
Value 2
Responsiveness 1
Lennar - Disappointed in end quality and finish materials…
- Debbie D.
- Verified HomeBuyer
- May 11, 2021
- Durham, NC
Disappointed in end quality and finish materials…
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 4
Nice and spacious home with cheap quality material and labor
- Anonymous
- Verified HomeBuyer
- May 06, 2021
- Raleigh, NC
Quality of material , paint and workmanship is very poor. If you touch the wall you will get that in your clothes. Walls are not properly aligned. What you see in the model home is not what you get even after those extra packages. Promised verbally that Fridge with washer and dryer will be included but later on denied. Should have that in writing. You can hear the water going down through the lines. For the money it could be better quality.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Average at best
- Timothy Z.
- Verified HomeBuyer
- March 28, 2020
- Durham, NC
Trying to reach service get full mailbox.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Unhappy
- Deborah L.
- Verified HomeBuyer
- March 24, 2020
- Cary, NC
This home has so many areas of shoddy workmanship. Ton's of clauking issues scratches on the wood flooring all over the house. Customer service pushes back on everything. I will never buy another Lennar home. everything from the Sales rep to the Construction engineer is only concerned about you giving them a 5 star rating. I have been hounded for months to give 5 star rates.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Overall I would not reccommend Lennar.
- Lauren S.
- Verified HomeBuyer
- March 19, 2020
- Durham, NC
Overall I would not reccommend Lennar. While I love the majority of my home the two weeks prior to closing were not enjoyable dealing with the sales agent & contractor. They were dismissive and ultimately did not address some of the issues I had within the home.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
I wouldn’t recommend a friend.
- Tara J.
- Verified HomeBuyer
- December 14, 2024
- Wake Forest, NC
The sales team at my subdivision was wonderful. However, the building process and the quality of my home is not worth the price point. I had to spend more money to correct cracked floors, a broken truss and framing that included “organic growth” that the builder said wasn’t mold. I have barely been in my home 60days and it’s clear that there was no attention given to detail. The ceilings are already separating from crown molding, walls separating from baseboards, issues pointed out at the final walk-through have reappeared.and window sills separating. In my mind, some of that is to be ...
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Didn't expect this
- Anonymous
- Verified HomeBuyer
- October 03, 2024
- Wake Forest, NC
Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lennar Home Buying/Quality Experience
- Prasada Y.
- Verified HomeBuyer
- August 27, 2024
- Wake Forest, NC
Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Should have used quality appliances- and Better workmanship
- Anonymous
- Verified HomeBuyer
- June 21, 2023
- Raleigh, NC
GE cooktop is one worst appliance, despite of poor reviews , lennar went ahead and installed it, the knobs are made of plastic and it's hazardous. Paint work is poor, weird sounds from ovens and AC filters(ghost sounds).
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - To many excuses not to fix issues in timely manner.
- Donald S.
- Verified HomeBuyer
- September 14, 2021
- Raleigh, NC
To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Pressure to purchase and workmanship.
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Raleigh, NC
Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we ...
Total Score 3
Quality 2
Trustworthiness 3
Value 1
Responsiveness 3
builder manager not good!
- Anonymous
- Verified HomeBuyer
- July 28, 2024
- Durham, NC
My house was delivered with front lock not work. And the manager was not friendly to work with.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Quality is very basic for the price paid!
- Anonymous
- Verified HomeBuyer
- September 27, 2023
- Garner, NC
Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Not as expected
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- Fuquay Varina, NC
The quality of construction is not as expected and the customer care reps/ their contractors tries to escape fixes.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
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