Lennar Reviews in Raleigh Durham Chapel Hill, NC

I can see cracks already within a month. Cheap materials. How was not cleaned properly when I moved in.

As a previous lennar home owner we know lenanr is very average in construction quality and materials. Finishing doesn’t look great, we can clearly see rifts in the baseboard, squeaky noises from the floors. Just that the location of this site is good and that’s the only reason we bought this property.otherwise nothing to be proud about. Lot size is a joke just 0.13 acres. The pace at which the house was built gave us a hint that the construction quality is questionable and true to that our doubts were proven correct.

Overall we like the house but it hasn’t been a great experience.

I paid $20,000.00 More then some of my neighbors for a premier lot . I cannot get out my screened in back door because of the extreme pitch . This lot is unusable as is. I cannot traverse this landscape at all .My 4 year old grandson opened the screened in backdoor and fell out rolling down the pitch and hitting his head on the Irion drain ! I ve spoken to several people from Lennar . All have not much to say expect this is the worst lot in here that they have seen to date and nothing has been done ,no one has a business card to give me no one from Lennar will give me there contact information. to say shady is an under statement no transparency at all ! My neighbors and I are fed up, as my lot directly effects there lots .Water drainage is a huge problem wrap up with all the other problems I have to deal with on a daily bases . This is a 55 plus community REALLY ! To date my experience with Lanner is bad to very bad and keeps on getting worst .I will be seeking help ... More

This is my second home. I decided to go with Lennar mortgage for financing the home due to all the incentives they offered and this was the biggest mistake. The loan officer seemed very inexperienced. My closing was pushed back and when it was my day to close I make it to the attorneys office and my closing package hadn’t made it there. So I was at the attorneys office for over 4 hours. I love the home and neighborhood. The warranty team is excellent, very responsive.

It does not seem like Lennar values repeat business and a loyal customer base. Service was awesome up until the sale happened and then it's a downhill. Even the person that did new home orientation was amazing during that meeting, said he all the great things you want to hear, and offered to be of assistance after the closing and even asked me to save his mobile phone number to provide advice down the road and so on - I contacted him five times after and crickets... Be careful with their crew and at the end of the day there's no value for words.

Our Loan officer did not update us about the interest Rate for 5 months.We received email fr Him the 1st time July 2023 and got the last email Dec 2023 that our interest needs to be locked in.We were not given choices for 5 months.I was not Happy about at all with Lennar.

I literally got approved 1 hour before scheduled closing, A totally horrific experience and ridiculous as i had been approved for double the amount 4 months earlier

Low rating due to poor experience with Lennar Mortgage.

This is my third Lennar Home, the loan process is not that great. And the overall experience is satisfactory.

Initial sales process was great and very responsive Once we booked and paid advance all sales vanished and services was very poor and rude staff Not much help and emails are very rude after booking No friendly staff

you should have price guarantee or should adjust the offer in a month or so.

Quality of the build is not good. In particular, the carpentry is poor quality. Most door frames and window trim is beat up. Doors hung improperly, bottoms of interior doors are rough, cut crooked. Any imperfection was covered with massive amounts of caulk. Every door jamb is cut too high and caulked sloppily. There are chunks missing from crown and baseboards. Anywhere there is a stop on the baseboards is just raw and sloppy looking. Crown molding around the tops of kitchen cabinets, is very wide and caulked at least .5" or more onto the grey crown. Transitions from LVP to tile are not square to the rooms. Anything that was of any concern during new home celebration has taken several attempts to rectify. Jason from warranty has been responsive but the coordination with trades ahs been terrible. Trades don't show up repeatedly, when they do show, they have done shoddy work and have had to come back multiple times. The sink cut out on the kitchen island is .5" out of square. All repairs have been a struggle to complete. Drywall in the garage (I know it's just a garage)is missing a piece over the garage door. Entry at the front and into the garage door slabs are being replaced only because we have pushed for it. Both doors were not hung properly. The door frames are now beat up from repeated service work. Overall I am not pleased with the craftsmanship for the price of the home. Early on before we could ever get into the house I could see from the windows some of these issues. I called a meeting with the construction manager to voice my concerns. Nothing changed. The stairs are hardwood and they caulked all over the edges of the stair treads. ... More

If you've ever wondered what it would be like to pay premium prices for the thrilling experience of being treated like an inconvenience, look no further than Lennar Homes! Lennar Mortgage: Apparently "transparent pricing" is code for "surprise rate changes at the 11th hour." Nothing says "trusted partnership" quite like last-minute rate hikes when they assume you're too invested to walk away. Spoiler alert: we did walk away and found a lender who apparently attended the radical school of "honoring their word." Construction Management: Customer service training must have been replaced with a masterclass in condescension. Email responsiveness? Think geological timescales. And heaven forbid you follow up - how dare customers expect communication! Warranty Services: My personal favorite - the "it's not broken enough yet" approach to obvious installation errors. Backward vent? "Come back when there's water damage!" What a nice treat to save for when your warranty expires in a year. The cherry on top: A month post-closing and the vacant home still offers that distinctive eau de budget paint store. Really ties the whole experience together. Would I recommend Lennar? Absolutely - to anyone compiling a "what not to do" guide for the housing industry. ... More

If I wouldn't have lost my deposit I would have backed out of this purchase. I visited the home site just about every week during construction. I was always finding discrepancies and poor workmanship. They would fix just enough to appease me but it was still just the minimum. A crack in the slab almost all the way across from one side to the other, crooked wall plates, waves in the walls, loose studs, gaps in the sheathing, poor scarf joints in the molding, the list goes on. I told the construction manager that he needed to correct the subs for their poor work and was told "if we're too hard on them they'll quit and go work for someone else". Having some construction experience and seeing the things I saw during the build, I would not recommend this builder to anyone I considered a friend. ... More

Multiple callout provided on Poor workmanship, Finally the Construction Manager, said that is the design of Lennar and they have seen the pattern in all houses. The design of structure is poor. On the day of closing , got the key and opened the door with lots of dreams, happiness and excitement, shattered into pieces looking at the with so much dirt. Called the construction manager, sales manager and they were not available. Latter received the call saying he personally check and house is clean. This is the quality Lennar provides.

The overall buying experience with Lennar very bad, you wont feel respected in their office. I could have responded them in different if i want back out for my purchase, but i liked the location Carolina Springs community. And later i was never interested to talk to them in any manner because of their behaviour. Construction manager is not even ready to do small changes while doing the construction even we are ready to pay for that. I felt their legal and construction teams are so worried on their quality of work that preventing them taking these kind of small works. I will recommend this community just for its location, and if they allow some small enhancements. ... More

I wish I could give a higher rating because I love the layout and space of our new townhome but we just had a difficult road getting here. The home buying process went smoothly until we took over ownership. Within a few days of closing our AC unit was stolen leaving us responsible for all charges. Lennar was very helpful in helping us find someone to replace it but it was an additional cost we did not forsee. Then the dishwasher leaked on the first use, the back door leaked during the first rain storm. We had trouble registering our ring cam because it was already registered so had to wait for account to reset. It was just one headache after the other. I don’t hold Lennar responsible for all of it but I do think they could have put a fence on the common property behind us and on side to deter theft. They did add a fence to other corners of their development but not ours. I would have liked to see them take the safety of the homeowners more seriously when planning a community because unfortunately that is the world we live in. I do want to point out that Nathan our construction manager was extremely helpful throughout all of this and guided us on how to resolve the issues and always responded to our messages in a timely fashion. ... More

Had an absolutely horrible experience with the sellers agent in getting the unit that I wanted. The agent would not respond to my agent and then I lost out of 3 different properties I was ready to sign and go under contract on. There were no accommodations made which was ridiculous. I also had many issues with Lennar trying to play the role as my Lender making the entire process absolutely horrific. Due to this I will likely never buy with Lennar again, nor would I recommend.

I bought an investment property recently from Lennar. Overall very bad experience, not worth the price I paid, I was talked into this by realtor was compensated on top of the regular commissions for selling a bunch of units over a weekend. They are allowing a huge chunk of the community for investors which is not ideal for the primary residents or investors. Their interest rates are really high and the overall experience with their lender was worse. They keep asking for same documents, very chaotic, confused all the time. Thoroughly disappointed with the whole process. Their sales, lender and realtor have become a nice group who are after to get gullible investors. I would not touch another Lennar community again. Recently invested in another community from a different builder and quite happy with the outcome there. Couple of my contacts had similar experience with Lennar! ... More

Not that Good! Not that Good!

1. The drainage systems in the Edge of Auburn are terrible. I feel ripped off on my yard. It could have been avoiding by grading the land. 2. Concrete cracks 3. Weeds and bugs everywhere 4. Land developers are taking forever to install street lights and dog trash bins 5. Hotwire communications is terrible

The agents were adamant, just talking without any outcome. Over all not a good experience.

The process started off great! Everyone was nice and the communication was excellent. Our closing date was pushed back three times due to permits building issues. Each new closing date we were promised everything would be ready to go by the new closing date and that was never the case. We were told all blue tape issues and the overall home would be done before we moved in and they were not. Even after we closed on the home there were still blue tape issues that had never been fixed so we have a list of work orders to submit.

Not a great experience. House was dirty when we went to move in, lots of unfixed items and very disappointed. Felt like it was a last minute rushjob and they were just trying to get out of the neighborhood. Not sure I’m able to recommend Lennar.