Lennar Reviews in Raleigh Durham Chapel Hill, NC

It does not seem like Lennar values repeat business and a loyal customer base. Service was awesome up until the sale happened and then it's a downhill. Even the person that did new home orientation was amazing during that meeting, said he all the great things you want to hear, and offered to be of assistance after the closing and even asked me to save his mobile phone number to provide advice down the road and so on - I contacted him five times after and crickets... Be careful with their crew and at the end of the day there's no value for words.

Our Loan officer did not update us about the interest Rate for 5 months.We received email fr Him the 1st time July 2023 and got the last email Dec 2023 that our interest needs to be locked in.We were not given choices for 5 months.I was not Happy about at all with Lennar.

I literally got approved 1 hour before scheduled closing, A totally horrific experience and ridiculous as i had been approved for double the amount 4 months earlier

This is my third Lennar Home, the loan process is not that great. And the overall experience is satisfactory.

My property happens to be the end unit on the side of the busy road where cars come at 45 MPH. I have taken photographs highlighting the need of the fencing similar to the fencing adopted by neighbor communities in Amberley area who are on the same side of the busy road. I wrote a note to Lennar sales, Lennar land department.. still they are not addressed. Their say is, its not in the layout and cannot be actioned upon. I have been asking the sales team to direct me to someone on the land department to talk about my concerns, I have never been directed till today. It has been almost 4 months after I closed and moved in. Yet to get a answer. THis is my biggest concern. I really want someone from LENNAR land department or someone higher up in the hierarchy to contact me to discuss this issue. ... More

Craftmans ship is terrible. Trim used is cheap wood. Paint was terrible and all over our flooring.

The process started off great! Everyone was nice and the communication was excellent. Our closing date was pushed back three times due to permits building issues. Each new closing date we were promised everything would be ready to go by the new closing date and that was never the case. We were told all blue tape issues and the overall home would be done before we moved in and they were not. Even after we closed on the home there were still blue tape issues that had never been fixed so we have a list of work orders to submit.

Lack of attention to finishing details painting and sanding .. lots of caulking to cover discrepancies no sealing of showers and floors… buyers responsibility.

When we purchased in October of 2018 we were told community amenity would be completed by November 2019. Now we are told that Lennar is negotiating to re-purchase the development company which they sold last October because new developer now says they will not complete community. Stalemate has been going on for at least three months. No date provided for amenity completion or even a commitment to build at this point. Unacceptable performance by Lennar.

The overall buying experience with Lennar very bad, you wont feel respected in their office. I could have responded them in different if i want back out for my purchase, but i liked the location Carolina Springs community. And later i was never interested to talk to them in any manner because of their behaviour. Construction manager is not even ready to do small changes while doing the construction even we are ready to pay for that. I felt their legal and construction teams are so worried on their quality of work that preventing them taking these kind of small works. I will recommend this community just for its location, and if they allow some small enhancements. ... More

money what we paid and what we get compare to other home is high. seeing many service warrenty issues.

bad closing experience with attorneys, mail box keys were incorrect, build quality was sub-par

When it rains rivers run next to and behind my duplex. Half of my yard is taken up with a mound you can barely walk up due to poor excavation. HOA will not answer our calls. Stephanie and Chris have been responsive. The mortgage process was over the top and painful.

Personnel very friendly and helpful. Home materials used were inferior. Interior paint chalky, appliances installed incorrectly, sound of garage door opening and closing very loud, backyard grading nonexistent, sod crabgrass and weeds, much more...

I bought an investment property recently from Lennar. Overall very bad experience, not worth the price I paid, I was talked into this by realtor was compensated on top of the regular commissions for selling a bunch of units over a weekend. They are allowing a huge chunk of the community for investors which is not ideal for the primary residents or investors. Their interest rates are really high and the overall experience with their lender was worse. They keep asking for same documents, very chaotic, confused all the time. Thoroughly disappointed with the whole process. Their sales, lender and realtor have become a nice group who are after to get gullible investors. I would not touch another Lennar community again. Recently invested in another community from a different builder and quite happy with the outcome there. Couple of my contacts had similar experience with Lennar! ... More

The agents were adamant, just talking without any outcome. Over all not a good experience.

Sales representative Mary Ann is the very rude and not responsive to address the question and refuse to meet in person despite repeated attempts. Home orientation session is rushed and don’t cover everything but expect the DocuSign be signed which makes it one way and not two way. Overall, Lennar do not have customer empathy as a service and not a satisfactory feeling. They are not trust worthy when reported the damage on delivery and don’t practice the code uniformly. I will not buy a home with Lennar next time

Homes are built with little to no pride of workmanship, just slap the homes up as fast as possible and any mistakes are overlooked or covered up with putty and paint.

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More

I wish I could give a higher rating because I love the layout and space of our new townhome but we just had a difficult road getting here. The home buying process went smoothly until we took over ownership. Within a few days of closing our AC unit was stolen leaving us responsible for all charges. Lennar was very helpful in helping us find someone to replace it but it was an additional cost we did not forsee. Then the dishwasher leaked on the first use, the back door leaked during the first rain storm. We had trouble registering our ring cam because it was already registered so had to wait for account to reset. It was just one headache after the other. I don’t hold Lennar responsible for all of it but I do think they could have put a fence on the common property behind us and on side to deter theft. They did add a fence to other corners of their development but not ours. I would have liked to see them take the safety of the homeowners more seriously when planning a community because unfortunately that is the world we live in. I do want to point out that Nathan our construction manager was extremely helpful throughout all of this and guided us on how to resolve the issues and always responded to our messages in a timely fashion. ... More

Had an absolutely horrible experience with the sellers agent in getting the unit that I wanted. The agent would not respond to my agent and then I lost out of 3 different properties I was ready to sign and go under contract on. There were no accommodations made which was ridiculous. I also had many issues with Lennar trying to play the role as my Lender making the entire process absolutely horrific. Due to this I will likely never buy with Lennar again, nor would I recommend.

Not that Good! Not that Good!

1. The drainage systems in the Edge of Auburn are terrible. I feel ripped off on my yard. It could have been avoiding by grading the land. 2. Concrete cracks 3. Weeds and bugs everywhere 4. Land developers are taking forever to install street lights and dog trash bins 5. Hotwire communications is terrible

Not a great experience. House was dirty when we went to move in, lots of unfixed items and very disappointed. Felt like it was a last minute rushjob and they were just trying to get out of the neighborhood. Not sure I’m able to recommend Lennar.

Below par quality. Lot of cosmetic issues. You charge premium price but your house quality is far below than premium From the issues I see looks like there is no quality inspection done for cosmetic issues before handing over to customer. Pathetic paint job. Grade C. Cleanliness issues Take the accountability. Value the customer and be respectful.