Lennar Reviews in Raleigh Durham Chapel Hill, NC

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More

I wish I could give a higher rating because I love the layout and space of our new townhome but we just had a difficult road getting here. The home buying process went smoothly until we took over ownership. Within a few days of closing our AC unit was stolen leaving us responsible for all charges. Lennar was very helpful in helping us find someone to replace it but it was an additional cost we did not forsee. Then the dishwasher leaked on the first use, the back door leaked during the first rain storm. We had trouble registering our ring cam because it was already registered so had to wait for account to reset. It was just one headache after the other. I don’t hold Lennar responsible for all of it but I do think they could have put a fence on the common property behind us and on side to deter theft. They did add a fence to other corners of their development but not ours. I would have liked to see them take the safety of the homeowners more seriously when planning a community because unfortunately that is the world we live in. I do want to point out that Nathan our construction manager was extremely helpful throughout all of this and guided us on how to resolve the issues and always responded to our messages in a timely fashion. ... More

Had an absolutely horrible experience with the sellers agent in getting the unit that I wanted. The agent would not respond to my agent and then I lost out of 3 different properties I was ready to sign and go under contract on. There were no accommodations made which was ridiculous. I also had many issues with Lennar trying to play the role as my Lender making the entire process absolutely horrific. Due to this I will likely never buy with Lennar again, nor would I recommend.

Not that Good! Not that Good!

1. The drainage systems in the Edge of Auburn are terrible. I feel ripped off on my yard. It could have been avoiding by grading the land. 2. Concrete cracks 3. Weeds and bugs everywhere 4. Land developers are taking forever to install street lights and dog trash bins 5. Hotwire communications is terrible

Not a great experience. House was dirty when we went to move in, lots of unfixed items and very disappointed. Felt like it was a last minute rushjob and they were just trying to get out of the neighborhood. Not sure I’m able to recommend Lennar.

Below par quality. Lot of cosmetic issues. You charge premium price but your house quality is far below than premium From the issues I see looks like there is no quality inspection done for cosmetic issues before handing over to customer. Pathetic paint job. Grade C. Cleanliness issues Take the accountability. Value the customer and be respectful.

building process was fine, error on closing statement took months to resolve

They did not kept their promises and I ended up buying rates down and spend more in the closing. Do not recommended using Lennar mortgage.

When I complained about HVAC - response was "It is not life threatening and it will take time to get it done. Now they have postponed one more week - after 10 days". You will hear gaps in the doors, on the VPC floor. None of your requests will be addressed at any stage of the process. Better to stay away from Lennar in future, if possible.

Apparently very rushed as workmanship is definitely lacking. Difficult to have customer care remedy many issues.

Upon first look, everything looks fantastic when the keys are turned over. However, the real problems show up after a couple of weeks of living n the house. After being told during our new homeowner orientation that we would have a 1 year walk-through to fix any issues that come up in the first year, we were informed that Lennar no longer performed this and everything had to be submitted through the Warranty system. Of the pages of issues that we have submitted, only 3 issues are deemed 'under warranty'. Lennar promises to use the best construction material and high-quality paint. When we were finally able to get a touch-up paint kit (after 2 months of asking for one) to address the numerous scuffs on our walls; after a brief conversation with the paint provider Sherwin Williams, we found out that they actually used the lowest, cheapest pain that Sherwin Williams sold instead of the high-quality paint promised. Before the construction even begins, you are pressured and rushed through the home feature selection process leading individuals to make uninformed decisions. And once you walk out of that meeting, you can not alter your decisions at all, not even if you contact them the next day. Lastly, the extremely limited choices of interiors with no ability to substitute materials in any package lead every house in the neighborhood to be the exact same, limiting resale values. ... More

Not bad for price

I have had nothing but problems since buying. There have been numerous issues with warranty work that is very unreliable. Upon move in we were told the house would be cleaned. Not o LT were there con webs in the corners but there is still paint on the floors that I, myself, am cleaning over time. There has not been a time that warranty work has been scheduled and kept. They are always late or don’t show at all. I would not recommend anyone to buy from Lennar as it stands now. I know that I myself would hate to go through this experience again.

The houses are nice, but the materials used are low quality.

Once the deal is signed - all promised support disappears.

Quality issue - Construction & Landscaping, Paint, Wooden, Garage & appliances not up to the mark Completely disappointed in quality of material used in construction work. Landscaping not done in good way. Wooden work , Door Locks , Garage door & Paint issue -(Not up to mark) Appliances - Gas Stove & Microwave In house materials not properly fitted - Racks,Towel & Paper hanger

I think I will come direct to the issue. Tony, who was previous construction mgr, was understanding and able to make myself and wife comfortable with the home given its newly constructed and with followup issues which are understandable. However, Tom who took over wasn't customer focused or neither informative. I need to call him almost 10 times to have the same issue addressed, as each time they would fix it temporarily. And now I am still having issues with my doors and he seems to have his own explanation on how those specific doors should work vs rest of the doors.

I was made to feel that I shouldn’t call with any complaints about interior and exterior construction.

Lennar team work is worst. Sales team , builder , lender , attorney all are pointing others not helping to buyer in right time. Lender and builder are not cooperative. Helpless. Overall experience is worst about Lennar team work. First name : MJ Eshwars.

We've a bunch of issues found after and before closing date. They were not addressed completely and getting them fixed is nightmare. Worst experience with both the properties that bought from lennar at garner & raleigh. Felt like never do business with this builder again!

Lennar should work on improving construction quality. Builder’s quality check is a joke. Construction managers waits till the last moment or goes beyond closing of the house to perform the required corrections. As a result - rushed work and multiple iterations are required.

Buying a new home through Lennar was not our first time building a new home. While Lennar promotes "high end" packages, they fail to look at the whole picture. For example, the bathrooms had brushed nickel faucets, however, the toilet paper holder and towel rings were cheap chrome. The brushed nickel bathroom lights are the cheapest builder grade lights. Our hardwood flooring is covered in glue, and they have not been responsive about getting it cleaned properly. Transitions between floorings (the saddle) (tile & wood) is raised and creates a tripping hazard. I hope moving forward the company will be more responsive to requests and pay more attention to detail. ... More

The construction manager is just in a rush to get it over than releasing a quality product. I find huge number of issues on daily basis and have to keep raising tickets which is really overhead for me.

Needs to do better