Lennar Reviews in Raleigh Durham Chapel Hill, NC

My only complaint is the grading of the lot. I paid about 26k for a premium lot with a backyard that is almost unusable. Plus the sides are like valleys of hills to channel water in between the houses.

Everything is NOT included. Found out I had to buy appliances AFTER I put money down on the house. Also the lot grading was not made clear. The vacant lot was relatively flat and level, but the finished house is now sitting on quite an elevation (steep driveway)

Very good workmanship and design.

Alot of attention to detail issues, wood trim gaps, rough drywall spots, uneven trim, tile work is very bad, uneven floors, uneven paint and colors, gaps in drywall, crown moulding on cabinets were way off, small damage to several cabinet pieces. Besides that the overall experience was ok. We had an issue with the plot size that wasn't disclosed to us and after signing the contract we brought up the issue and the sales person said "I didnt know" which to me is not an excuse as they gave me an answer to the question before like that had known. Regardless we ended up losing over 6500sqft of backyard. Lennar wouldn't do anything about it. Just be sure the sales rep you're speaking to can give you plot size and items in your home in writing. The price of the home was competitive to the surrounding area and home was finished in the general timeframes given to us. Our construction manager was really good and o believe that made a world of difference. ... More

The quality of materials used in construction is not good also most of the items are opted our from warranty, not a good customer experience.

Builder was great with explaining things and fixing everything that was asked.

Our Lead Builder, Jesse, was outstanding. Great communication skills and very genuine. Pleasure to do business with. Our home is well constructed and we couldn't be happier. Thank you!

Not enough attention to detail Calling about problems no follow through.

We submit two services requests after we closing. And Lennar took care of them professionally and efficiently.

Great experience! I would recommend family and friend.

Wonderful process and good communication by sales staff (Debbie Koffman).

Lennar really went the extra mile to make sure we were satisfied. Chris was very attentive to our requests and worked to complete in a timely manner.

Overall my experience with Lennar has been outstanding. The girls in the office and the construction manager had great communication and helped whenever they could to answer any questions or issues I had. This has turned out to be a great neighborhood as well! The only complaints I have is HOA which is currently run by a company that makes you feel like you live in a communist country. They offer no help or even a response when asked for it but is quick to tell you what you need to do or haven’t done with very little grace period. My other complaint is with the Lennar Mortgage side of things. Poor communication and waiting until the last minute to get everything in, causing closing to be pushed back by a few days. With all that being said, things have been great in the new house so far and it came with great upgrades making it a smart home. Thanks to everyone that helped make this a wonderful process in buying my first home. ... More

Good job..the style is excellent.!

To many excuses not to fix issues in timely manner. HOA unresponsive. Lawn care is not as promised by sales persons. Work done to minimal standards

Lennar was great from beginning to end. Our building manager was fantastic and the sales staff was terrific as well.

Check the work constantly, every detail

Personnel very friendly and helpful. Home materials used were inferior. Interior paint chalky, appliances installed incorrectly, sound of garage door opening and closing very loud, backyard grading nonexistent, sod crabgrass and weeds, much more...

Although we enjoy and like the community and neighbors, we were very disappointed with the quality of materials used and workmanship. As an example, we noticed the commode in the guest bathroom was extremely off center. Lennar refused to do anything about it and said it was within their level of tolerance. Quarter round molding in kitchen not finished with a mitered edge. Again, we were told, "that's the way we finish that area". They gave us a piece of molding so we can finish it to our "liking". The value is just not there for the money charged. As for the pressure to buy, Everytime we came to look at the models, the price went up. We came the next day to put down a deposit on home and the price went up $8000. The house was almost finished. The sales person had even told us to sleep on it and come back the next day. Lennar would not honor the price from the previous day. If you build with them be cautious and check out progress daily. ... More

Love our construction manager Steve and the office staff our great! Any issues they have been on top of it!

Our Construction Manager has been very responsive throughout the home building process as well as getting things done on our checklist once we were moved in. Now the sales people although they were nice, there were a couple things that we found out after the fact that would’ve changed our option choices & we would’ve been happier with our purchase having the proper knowledge during the buying period.

Overall great experience. House finished on time, but can’t believe the number of new homes being built now! Glad we got in when we did!!

I've only been living in the new home just 4 months, and I have had many issues. My front door is coming apart because the weather strips fell part causing the hot air to suck in. I called customer support and I was told that's I use the door too much so that's why the weather strips are falling off. I've only been living in the new home for four months and I shouldn't have to deal with those issues. I have had to get the kitchen cabinet repaired, the vinyl floor had to be repaired...so many issues. The quality of materials are super cheap. The dishwasher and the oven are the only items I haven't had to submit any service request for. The builder simply use cheap materials. ... More

Smooth and Easy Process! Very professional and proficient.

The buying process was great.