Lennar Reviews in Raleigh Durham Chapel Hill, NC

The buying experience was great. Everything went smoothly and every response was quick. I feel that they delivered quality better than I anticipated. So it is a good value for money. However the post sale service is not so good. There was no guidance on the electronic security system and till date I have not seen any feedback on that. Even for small repair they have very rigid time schedule which means you need to take leave for getting anything in the house. So the happiness of getting good home got mixed up with poor service.

I have a good experience to buy the house from Lennar.

The agent who sold the house to me miss-led me.

This organization is very professional and easy to deal with. We had a very pleasant experience dealing with their staff. Love the workmanship that went in to the house. I would buy from them again.

Great staffs! Great value for the price!

Great communication with weekly updates

Shocked by how often I was asked to give a 10/10 review of Lennar employees.

This is a great builder

This is my 9th Lennar build and the best experience. Build on time and the mortgage process was amazing.

In the 9 months between down payment and closing we grew increasingly concerned that Lennar was trying to sell the home out from under us. Tactics used to undermine the sale were devious and not direct with us as buyers. Received pressure to remove contingencies and written agreement about timing was brought into question. Now that we have closed and the process is done, we’ve been told by those in the know that the home value for price is equal or better than other builders. Workmanship on finishes is only fair (sanding, painting, door alignment, over use of caulk to cover up sloppy workmanship, etc.) Everything is builder grade. No substitutions were allowed, not even colors. Worst issue: after only 4 months of gentle use, engineered hardwood floors (part of the premium package) have scratched easily and repair is impossible. On other items reported, the warranty customer service responses have been very good. ... More

We love our new home and Fendol Farms. Once we were thought the closing process things were much easier. Seems like the coordination between Lennar and the land developers needs some work. The few issues we had with the home were handled quickly and without questions.

Very poor workmanship and quality of materials. Poor response times. Still waiting for some items in home to be fixed. Would NOT recommend Lennar homes. Very disappointed and wished I had gone elsewhere to buy.

Lennar has options packages making the home design selections easy for the buyers. The quality of the product is great. The warranty team is awesome - they walk through the home after 12 months and fix the issues. Landscaping in the neighborhood is great - there is no water puddling in the neighborhood. I recommend Lennar for your home buying experience!

The experience overall has been great. Some warrantee work has been slow but not to bad. The house is great and we love it.

The builders were very communicative and kept me updated on the progress and steps from time to time.

In a volatile market Lennar offers a good value. Unfortunately the home you chose might as well have been already been built. No choice of upgrades, colors, etc. We liked the community, floor plan but wished we could have made it more to our personal taste. Ended up spending more money to make changes, color schemes to our taste, frustrating part of an otherwise exciting experience of building a new house.

My wife and I have been satisfied overall with the quality of our home and the homebuying experience was straightforward with the help of our realtor.

Unfortunately my buying experience wasn’t a smooth or pleasant one. The home itself is nice but the workmanship left much to be desired. Sloppy work had to be pointed out versus the workers recognizing their sloppy work and correcting it on the spot. The construction manager was awful. He did not communicate well with myself or the realtor; he failed to keep us in the loop of key milestones. When it came time for addressing issues my home inspector reported, it was always a challenge to get the issue rectified. It was one excuse after another. There was a point where the workers covered up an area that my inspector was going to reinspect once the repairs were done. As a result the area could not be inspected again. That was one instance of shady behavior. The sales people failed to step in at the very beginning when we had concerns. Once the contract was signed there was no reason for them to do anything else. My concern now is lack of street lighting anywhere near my home. It’s pitch black on my street and that is a safety/security concern especially bc I live alone. No one is able to provide answers on if and when a street light will be installed in my area of the neighborhood. I would love for someone to take my concern seriously and provide me with answers. ... More

Everyone was very pleasant. I love my new home!

Lennar builds a great home, well thought out, and move in with nothing to do such as landscaping or adding irrigation systems. It’s all done for you.

Great experience, and we are so very happy!

Look behind all doors, cabinets, around windows inside and outside, behind commodes, all around garage.

The team was excellent selling the home. Being a track home builder, the materials quality was. 3/5. The price indicates that. Solving issues is a problem going thru them……there is a lot of deflecting involved so I tend to take care of things myself by spending more money. Great activities, clubhouse and social director planning events. There is ton to do if you want. I’m happy with the space layout inside my house but the workmanship is just ok…..I’m used to custom homes and this is my first track builder purchase.

I think next time I take my time to tour the In said of the house more that I did. They are few things that I think was rush through. But overall am happy and live my beautiful plan.

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More