Lennar Reviews in Raleigh Durham Chapel Hill, NC

Unfortunately my buying experience wasn’t a smooth or pleasant one. The home itself is nice but the workmanship left much to be desired. Sloppy work had to be pointed out versus the workers recognizing their sloppy work and correcting it on the spot. The construction manager was awful. He did not communicate well with myself or the realtor; he failed to keep us in the loop of key milestones. When it came time for addressing issues my home inspector reported, it was always a challenge to get the issue rectified. It was one excuse after another. There was a point where the workers covered up an area that my inspector was going to reinspect once the repairs were done. As a result the area could not be inspected again. That was one instance of shady behavior. The sales people failed to step in at the very beginning when we had concerns. Once the contract was signed there was no reason for them to do anything else. My concern now is lack of street lighting anywhere near my home. It’s pitch black on my street and that is a safety/security concern especially bc I live alone. No one is able to provide answers on if and when a street light will be installed in my area of the neighborhood. I would love for someone to take my concern seriously and provide me with answers. ... More

Everyone was very pleasant. I love my new home!

Lennar builds a great home, well thought out, and move in with nothing to do such as landscaping or adding irrigation systems. It’s all done for you.

Great experience, and we are so very happy!

Look behind all doors, cabinets, around windows inside and outside, behind commodes, all around garage.

The team was excellent selling the home. Being a track home builder, the materials quality was. 3/5. The price indicates that. Solving issues is a problem going thru them……there is a lot of deflecting involved so I tend to take care of things myself by spending more money. Great activities, clubhouse and social director planning events. There is ton to do if you want. I’m happy with the space layout inside my house but the workmanship is just ok…..I’m used to custom homes and this is my first track builder purchase.

I think next time I take my time to tour the In said of the house more that I did. They are few things that I think was rush through. But overall am happy and live my beautiful plan.

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More

You are made fully aware of process. Great communication.

Overall, we’re very happy with our home and the neighborhood that was created by Lennar. We are especially happy with the layout & design and the comfort of our home. However, some of the features describe to us during the purchasing process turned out not to be true, i.e., light fixtures and smart home support. The biggest disappointment is the landscape drainage and the grading of our lot which Lennar refuses to correct potentially leaving us with problems in the future.

get in writing all things they will do for your home and lot if you pay extra lot price

Such great and friendly people to work with!!

Loved the whole Lennar team, they never made me feel like I was asking a dumb question even though I’m sure I asked several! They provided clear communication throughout the home buying process and well as the end of the build steps. Happy to call my Lennar home MY home!

I had a great experience with the entire purchasing process. I didn’t feel pressured at all by the sales team, the finance team was prompt with communication and the the builders kept me informed every step of the way. I really enjoyed the process.

Slow responsiveness, challenging process to get issues resolved

Great house and good peopme

The experience was amazing and efficient.

Buying a home can be a very exciting, yet stressful process. Lennar does a wonderful job communicating and responding to questions and concerns which gives an overwhelming sense of peace and comfort! I love my new home. I’m so glad I made the decision to allow them to build my beautiful Lennar home.

Good communication, timely response and customer satisfaction

Not bad for price

Friendly communication and support.

Great team that walk you through your new home and all its features.

My experience as a first time home buyer exceeded all expectations. The process went smoothly, I love my new home and the staff at Lennar is amazing. I highly recommend Lennar!

Great selections offered and workmanship is great. Very excellent experience with the walk through dying closing.

Home buying experience was fine. Customer care responsiveness to resolve issues could be better.