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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Lennar - This was our first home that we have purchased and everyone at

  • Lisa S.
  • Verified HomeBuyer
  • April 21, 2021
  • Angier, NC

This was our first home that we have purchased and everyone at Lennar was very helpful and answered all of our questions. Any issues that we had they responded in a timely manner they made the buying experience very easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project Manager was very responsive.

  • Jeannine H.
  • Verified HomeBuyer
  • April 20, 2021
  • Holly Springs, NC

Overall good experience with everyone, sales, construction manager, customer care rep, customer case associate and loan officer (mortgage lender).

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

100% on schedule.

  • Anonymous
  • Verified HomeBuyer
  • April 20, 2021
  • Apex, NC

Quality and on schedule. Good Responsiveness.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The home buying experience was good

  • Michael J.
  • Verified HomeBuyer
  • April 20, 2021
  • Holly Springs, NC

The home buying experience was good

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - It’s been a great experience building with Lennar

  • Forest C.
  • Verified HomeBuyer
  • April 20, 2021
  • Holly Springs, NC

It’s been a great experience building with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Manager always provided updates and was very responsive!

  • Antonio S.
  • Verified HomeBuyer
  • April 20, 2021
  • Durham, NC

Lennar’s team was very responsive in answering questions throughout the home buying process and addressing any issues during the process. Christy with Lennar Mortgage fka Eagle Home Mortgage was there every step of the way and the Construction Manager Chris provided exceptional customer service! Amazing team to have worked with during the process!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor experience

  • Viktoriya T.
  • Verified HomeBuyer
  • April 11, 2021
  • Raleigh, NC

Very poor experience! Big, arrogant builder, has no interest in the customer, you are just a little number.

Lennar responded:
Hi Viktoriya, thank you for sharing your review. We would like to apologize for any disappointments you have experienced during your new home purchase. If there are any outstanding issues you have that need additional follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - We had been shopping for a new home which offered updated amenities,

  • Gregory B.
  • Verified HomeBuyer
  • April 08, 2021
  • Raleigh, NC

We had been shopping for a new home which offered updated amenities, such as tankless water heater, gas appliances, two car garage, nine foot ceiling, etc.. After looking around the triangle area we ended up choosing a Lennar home thanks to your outstanding sales team. They were very upfront about what was offered with the home and there were no hidden cost.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Reasonable price, trustworthy, courteous and friendly staff

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Apex, NC

Reasonable price, trustworthy, courteous and friendly staff

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unsatisfied New Home Buyer

  • Jasmyn A.
  • Verified HomeBuyer
  • April 07, 2021
  • Wake Forest, NC

The quality of the home appears to be great on the surface, however after less than 2 months in the home, things started to fall apart. Cracks started to appear on the walls and ceilings. We can also see all of the lines coming from wood planks in the ceiling and on the walls. They also didnt sod the entire backyard and put pine straw in the non-sodded area, stating that "grass will have trouble growing there". However, we hired a landscaper and was told differently. The tubs and showers had scratches and yellow paint spots all over them. It looks like they used the cheapest materials that ...

Lennar responded:
Hi Jasmyn, thank you for taking the time to leave a review of your experience. We apologize for the issues you have expressed regarding the quality of your new home. If there are any items requiring attention, please send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Lennar from my experience has very knowledgeable staff very professional

  • Nareshchandra M.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Lennar from my experience has very knowledgeable staff very professional and helpful in every way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Kristen , Stephanie and Rodney have made our experiance even

  • Vinod B.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Kristen , Stephanie and Rodney have made our experiance even better. Working with them was a very very postive experinace and elivated oir trust in Lennar Amazing team always a call or email or text away to answer or respond to our queries.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very responsive and professional team

  • Narayanan V.
  • Verified HomeBuyer
  • April 07, 2021
  • Apex, NC

Very responsive and professional team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rodney (fieldmanager) and Mark (sales consultant) were great!

  • Anthony W.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

I am in the industry and I must say house had no issues at closing which was great. Mark did a great job in the sales process and Rodney was great as the builder. Thanks all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Ajai J.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Rodney Joyner is a great construction manager, he has great attention to details and he would consistently follow up. Overall fantastic experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

smooth and professional

  • Naiwu G.
  • Verified HomeBuyer
  • March 31, 2021
  • Durham, NC

The entire process is smooth and professional. Great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The process had some unique problems.

  • Frances J.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The process had some unique problems. The seller and the builder were responsive and worked through every problem with me until they were completely resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Responsiveness of people such as Tim Cutler to questions and

  • Bill G.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

Responsiveness of people such as Tim Cutler to questions and needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor workmanship

  • Cedric V.
  • Verified HomeBuyer
  • March 31, 2021
  • Angier, NC

The houses are nice, but the materials used are low quality.

Lennar responded:
Hi Cedric, thank you for the review. We are sorry to hear about your disappointment with the workmanship in your new home. If there are any outstanding items you need addressed, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - I had great experience working with Lennar.

  • Anupkumar P.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

I had great experience working with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - we like this new home very much!

  • Li X.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

we like this new home very much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process

  • Brittani Z.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The whole process went smoothly and I was always updated on the progress.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great Experience

  • Maisha W.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The process was easy from the start to the finish. Every representative was friendly, knowledgeable, and helpful. Lennar has a great team of people working for them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Weekly updates via email from the builder really helped me track

  • Santosh M.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

Weekly updates via email from the builder really helped me track the progress of the construction. The whole process of buying from Lennar was really smooth that I recommended Lennar to my family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Their follow up with getting things fixed was good.

  • Craig G.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

Their follow up with getting things fixed was good.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5