Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 605 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

605 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Unsatisfied New Home Buyer

Jasmyn A.
Verified HomeBuyer
April 07, 2021
Wake Forest, NC

The quality of the home appears to be great on the surface, however after less than 2 months in the home, things started to fall apart. Cracks started to appear on the walls and ceilings. We can also see all of the lines coming from wood planks in the ceiling and on the walls. They also didnt sod the entire backyard and put pine straw in the non-sodded area, stating that "grass will have trouble growing there". However, we hired a landscaper and was told differently. The tubs and showers had scratches and yellow paint spots all over them. It looks like they used the cheapest materials that ...

Lennar responded:
Hi Jasmyn, thank you for taking the time to leave a review of your experience. We apologize for the issues you have expressed regarding the quality of your new home. If there are any items requiring attention, please send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar is the worst builder

Karen D.
Verified HomeBuyer
May 05, 2020
Durham, NC

I have nothing but poor things to say about Lennar and I would tell people to NEVER purchase a Lennar home. The quality of workmanship and Material is below grade the house is way overpriced for the quality and products used in the home. There is zero trustworthiness, they have the worst sales people and construction people and they don't respond at all to any issues during the building process. They deserve much less than a 1.

Lennar responded:
Hi Karen, thank you for taking time to share your feedback. We are sorry for any difficulties and disappointments you have experienced. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

Anonymous
Verified HomeBuyer
April 07, 2020
Cary, NC

I wouldn’t recommend this builder.

Lennar responded:
Hi, thank you for taking time to leave a review. Please send us a note with any items you would like addressed at corporatecustomercare@lennar.com, so we can follow-up. Thank you. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyers Remorse

Felecia P.
Verified HomeBuyer
March 31, 2020
Raleigh, NC

I purchased my home as is with 3 months left on the structural warranty but Lennar has denied every warranty claim. Bent metal roofing, missing chaulking around windows and siding, and squeeky subfloors in a 2 year old home are the unsatisfactory workmanship that Lennar refused to repair.

Lennar responded:
Hi Felecia, thank you for sharing your feedback. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor experience

Viktoriya T.
Verified HomeBuyer
April 11, 2021
Raleigh, NC

Very poor experience! Big, arrogant builder, has no interest in the customer, you are just a little number.

Lennar responded:
Hi Viktoriya, thank you for sharing your review. We would like to apologize for any disappointments you have experienced during your new home purchase. If there are any outstanding issues you have that need additional follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

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