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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 724 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

724 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Lennar - We had been shopping for a new home which offered updated amenities,

  • Gregory B.
  • Verified HomeBuyer
  • April 08, 2021
  • Raleigh, NC

We had been shopping for a new home which offered updated amenities, such as tankless water heater, gas appliances, two car garage, nine foot ceiling, etc.. After looking around the triangle area we ended up choosing a Lennar home thanks to your outstanding sales team. They were very upfront about what was offered with the home and there were no hidden cost.

Total Score 5


Quality 0

Trustworthiness 0

Responsiveness 0

Lennar - Reasonable price, trustworthy, courteous and friendly staff

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Apex, NC

Reasonable price, trustworthy, courteous and friendly staff

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unsatisfied New Home Buyer

  • Jasmyn A.
  • Verified HomeBuyer
  • April 07, 2021
  • Wake Forest, NC

The quality of the home appears to be great on the surface, however after less than 2 months in the home, things started to fall apart. Cracks started to appear on the walls and ceilings. We can also see all of the lines coming from wood planks in the ceiling and on the walls. They also didnt sod the entire backyard and put pine straw in the non-sodded area, stating that "grass will have trouble growing there". However, we hired a landscaper and was told differently. The tubs and showers had scratches and yellow paint spots all over them. It looks like they used the cheapest materials that ...

Lennar responded:
Hi Jasmyn, thank you for taking the time to leave a review of your experience. We apologize for the issues you have expressed regarding the quality of your new home. If there are any items requiring attention, please send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Lennar from my experience has very knowledgeable staff very professional

  • Nareshchandra M.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Lennar from my experience has very knowledgeable staff very professional and helpful in every way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Kristen , Stephanie and Rodney have made our experiance even

  • Vinod B.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Kristen , Stephanie and Rodney have made our experiance even better. Working with them was a very very postive experinace and elivated oir trust in Lennar Amazing team always a call or email or text away to answer or respond to our queries.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very responsive and professional team

  • Narayanan V.
  • Verified HomeBuyer
  • April 07, 2021
  • Apex, NC

Very responsive and professional team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rodney (fieldmanager) and Mark (sales consultant) were great!

  • Anthony W.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

I am in the industry and I must say house had no issues at closing which was great. Mark did a great job in the sales process and Rodney was great as the builder. Thanks all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Ajai J.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Rodney Joyner is a great construction manager, he has great attention to details and he would consistently follow up. Overall fantastic experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

smooth and professional

  • Naiwu G.
  • Verified HomeBuyer
  • March 31, 2021
  • Durham, NC

The entire process is smooth and professional. Great job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The process had some unique problems.

  • Frances J.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The process had some unique problems. The seller and the builder were responsive and worked through every problem with me until they were completely resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Responsiveness of people such as Tim Cutler to questions and

  • Bill G.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

Responsiveness of people such as Tim Cutler to questions and needs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor workmanship

  • Cedric V.
  • Verified HomeBuyer
  • March 31, 2021
  • Angier, NC

The houses are nice, but the materials used are low quality.

Lennar responded:
Hi Cedric, thank you for the review. We are sorry to hear about your disappointment with the workmanship in your new home. If there are any outstanding items you need addressed, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar - I had great experience working with Lennar.

  • Anupkumar P.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

I had great experience working with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - we like this new home very much!

  • Li X.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

we like this new home very much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process

  • Brittani Z.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The whole process went smoothly and I was always updated on the progress.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great Experience

  • Maisha W.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

The process was easy from the start to the finish. Every representative was friendly, knowledgeable, and helpful. Lennar has a great team of people working for them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Weekly updates via email from the builder really helped me track

  • Santosh M.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

Weekly updates via email from the builder really helped me track the progress of the construction. The whole process of buying from Lennar was really smooth that I recommended Lennar to my family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Their follow up with getting things fixed was good.

  • Craig G.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

Their follow up with getting things fixed was good.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Friendly and professional, great customer service

  • Benjamin T.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

Great homes in a great neighborhood! Lennar was easy to work with and always quick to respond to any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great location- not so great customer service

  • Salma S.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

The process was smooth but there was always something missing in every step. lennar mortgage part was missing communication in all levels. The lender did not have patience and did not answer all our questions in timely manner and finally started to respond after i kept calling and bugging her. . The sales part was good and all but did not provide us with all details of the upgrade options. We wanted the back patio but he did not tell us that was even an option he only mentioned the screened porch. Later after we signed only then when we realized that the patio did not come with our screened ...

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

I loved the property right on my first visit, the home is built well in general

  • Tejas C.
  • Verified HomeBuyer
  • November 04, 2020
  • Apex, NC

There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Great house, great neighborhood

  • Kathryn E.
  • Verified HomeBuyer
  • October 28, 2020
  • Durham, NC

Love the quality of workmanship, energy efficiency and layout of my house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall good a experience.

  • Venkatesan G.
  • Verified HomeBuyer
  • October 28, 2020
  • Apex, NC

Overall good a experience. But critical construction mistakes were made which are being fixed. List: Leak in the foundation wall. Cracks and holes in the drive way. Lot boundaries incorrect (missed by engineers for lot 66 and 67)

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Happy we chose Lennar

  • Stan C.
  • Verified HomeBuyer
  • October 13, 2020
  • Raleigh, NC

Low stress and great communication along with Everything's Included!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Downtown Square

  • Irfan B.
  • Verified HomeBuyer
  • October 08, 2020
  • Holly Springs, NC

Very helpful and knowledgeable staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5