Lennar Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.
Read all 718 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Rodney (fieldmanager) and Mark (sales consultant) were great!
- Anthony W.
- Verified HomeBuyer
- April 07, 2021
- Raleigh, NC
I am in the industry and I must say house had no issues at closing which was great. Mark did a great job in the sales process and Rodney was great as the builder. Thanks all!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality
- Ajai J.
- Verified HomeBuyer
- April 07, 2021
- Raleigh, NC
Rodney Joyner is a great construction manager, he has great attention to details and he would consistently follow up. Overall fantastic experience with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
smooth and professional
- Naiwu G.
- Verified HomeBuyer
- March 31, 2021
- Durham, NC
The entire process is smooth and professional. Great job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The process had some unique problems.
- Frances J.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
The process had some unique problems. The seller and the builder were responsive and worked through every problem with me until they were completely resolved.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Responsiveness of people such as Tim Cutler to questions and
- Bill G.
- Verified HomeBuyer
- March 31, 2021
- Apex, NC
Responsiveness of people such as Tim Cutler to questions and needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor workmanship
- Cedric V.
- Verified HomeBuyer
- March 31, 2021
- Angier, NC
The houses are nice, but the materials used are low quality.
Lennar responded:
Hi Cedric, thank you for the review. We are sorry to hear about your disappointment with the workmanship in your new home. If there are any outstanding items you need addressed, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - I had great experience working with Lennar.
- Anupkumar P.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
I had great experience working with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - we like this new home very much!
- Li X.
- Verified HomeBuyer
- March 31, 2021
- Apex, NC
we like this new home very much!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy Process
- Brittani Z.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
The whole process went smoothly and I was always updated on the progress.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Great Experience
- Maisha W.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
The process was easy from the start to the finish. Every representative was friendly, knowledgeable, and helpful. Lennar has a great team of people working for them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Weekly updates via email from the builder really helped me track
- Santosh M.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
Weekly updates via email from the builder really helped me track the progress of the construction. The whole process of buying from Lennar was really smooth that I recommended Lennar to my family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Their follow up with getting things fixed was good.
- Craig G.
- Verified HomeBuyer
- March 31, 2021
- Raleigh, NC
Their follow up with getting things fixed was good.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
Friendly and professional, great customer service
- Benjamin T.
- Verified HomeBuyer
- March 31, 2021
- Apex, NC
Great homes in a great neighborhood! Lennar was easy to work with and always quick to respond to any issues.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great location- not so great customer service
- Salma S.
- Verified HomeBuyer
- March 31, 2021
- Apex, NC
The process was smooth but there was always something missing in every step. lennar mortgage part was missing communication in all levels. The lender did not have patience and did not answer all our questions in timely manner and finally started to respond after i kept calling and bugging her. . The sales part was good and all but did not provide us with all details of the upgrade options. We wanted the back patio but he did not tell us that was even an option he only mentioned the screened porch. Later after we signed only then when we realized that the patio did not come with our screened ...
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 2
I loved the property right on my first visit, the home is built well in general
- Tejas C.
- Verified HomeBuyer
- November 04, 2020
- Apex, NC
There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Great house, great neighborhood
- Kathryn E.
- Verified HomeBuyer
- October 28, 2020
- Durham, NC
Love the quality of workmanship, energy efficiency and layout of my house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall good a experience.
- Venkatesan G.
- Verified HomeBuyer
- October 28, 2020
- Apex, NC
Overall good a experience. But critical construction mistakes were made which are being fixed. List: Leak in the foundation wall. Cracks and holes in the drive way. Lot boundaries incorrect (missed by engineers for lot 66 and 67)
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Happy we chose Lennar
- Stan C.
- Verified HomeBuyer
- October 13, 2020
- Raleigh, NC
Low stress and great communication along with Everything's Included!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Downtown Square
- Irfan B.
- Verified HomeBuyer
- October 08, 2020
- Holly Springs, NC
Very helpful and knowledgeable staff.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - From start to finish Lennar staff was ther to answer all of our
- Paige E.
- Verified HomeBuyer
- October 07, 2020
- Durham, NC
From start to finish Lennar staff was ther to answer all of our questions. They were fantastic!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar is Improving
- Remy Y.
- Verified HomeBuyer
- September 17, 2020
- Holly Springs, NC
The people I worked with from the contract all the way through to the Home Orientation Specialist were amazing and everyone had great personalities. I have noticed as time has gone on, that the finish work in my home is very questionable. I definitely have a house that is structurally sound, however, on a daily basis I see screws/nails popping, caulking not applied well enough, etc. I have also heard that there is an issue with the annual reviews being completed on time or even people getting a response. I have not completed this process yet but I foresee this being an issue for me as well.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Easy and straightforward home buying experience
- Varun K.
- Verified HomeBuyer
- September 15, 2020
- Holly Springs, NC
Impressive floor plans and very responsive customer care Post purchase
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
the project manager and mortgage broker excellent.
- Robert F.
- Verified HomeBuyer
- September 03, 2020
- Raleigh, NC
no mail for six weeks i am still ticked off, Lennar dropped the ball stop blaming the post office should have been done a year ago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Initial trip here was told only one plot open which you still cannot sell next to horse farm, glad we came again to find other plots available, house is great price is right but could have been handled better in the beginning
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Promises
- Anonymous
- Verified HomeBuyer
- May 07, 2020
- Wake Forest, NC
Once the deal is signed - all promised support disappears.
Lennar responded:
Thank you for providing this feedback about your experience with Lennar. If you have any outstanding items that you would like us to review for you, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar is the worst builder
- Karen D.
- Verified HomeBuyer
- May 05, 2020
- Durham, NC
I have nothing but poor things to say about Lennar and I would tell people to NEVER purchase a Lennar home. The quality of workmanship and Material is below grade the house is way overpriced for the quality and products used in the home. There is zero trustworthiness, they have the worst sales people and construction people and they don't respond at all to any issues during the building process. They deserve much less than a 1.
Lennar responded:
Hi Karen, thank you for taking time to share your feedback. We are sorry for any difficulties and disappointments you have experienced. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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