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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Lennar - has built a great quality home.

  • Jimmy L.
  • Verified HomeBuyer
  • April 02, 2020
  • Holly Springs, NC

has built a great quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Beautiful homes, Great customer service, Quick and easy buying

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2020
  • Raleigh, NC

Beautiful homes, Great customer service, Quick and easy buying process through their lender Eagle Mortgage

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

We are thrilled

  • Jennifer B.
  • Verified HomeBuyer
  • March 31, 2020
  • Cary, NC

We are loving being in quarantine in our new house. It’s everything we had hoped for and more. Great customer service too. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Seemingly too big to care

  • James N.
  • Verified HomeBuyer
  • March 31, 2020
  • Holly Springs, NC

I love my home, the layout, and functionality. What I do not appreciate is the poor finishing work. The paint, caulk and general finishing work is very poor. We had construction mgrs change and that coupled with the close our year-end for the builder made the process for the walk thru etc. challenging.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Take your time.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Durham, NC

Take your time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buyers Remorse

  • Felecia P.
  • Verified HomeBuyer
  • March 31, 2020
  • Raleigh, NC

I purchased my home as is with 3 months left on the structural warranty but Lennar has denied every warranty claim. Bent metal roofing, missing chaulking around windows and siding, and squeeky subfloors in a 2 year old home are the unsatisfactory workmanship that Lennar refused to repair.

Lennar responded:
Hi Felecia, thank you for sharing your feedback. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very Proud First Time Home Owner!!

  • Kenya W.
  • Verified HomeBuyer
  • March 28, 2020
  • Durham, NC

The processing of buying a home can be exciting and overwhelming. Beth and Chris made this process so easy for me. I felt like I had done this a million times. You could not ask for a better team than the kind, helpful folks at Lennar. Want easy application process, fast closing and a helpful construction manager that is always willing to help even after closing look no further than Lennar. Give them a try. You won't be disappointed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average at best

  • Timothy Z.
  • Verified HomeBuyer
  • March 28, 2020
  • Durham, NC

Trying to reach service get full mailbox.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Feedback

  • Robert G.
  • Verified HomeBuyer
  • March 26, 2020
  • Holly Springs, NC

Mark and Travis were very quick to respond to all of follow up request on work that needed to be completed. The final condition of the home when we moved in was not up to what a home in this price range should have been. Lots of items that were agreed upon during the final walk through were not completed. Carrie in the sales department was great also!

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Very Responsive Construction Manager

  • Thomas R.
  • Verified HomeBuyer
  • March 26, 2020
  • Durham, NC

I would like to call out the Lennar Construction Manager for Fendol Farms, Mike Zehia, for his excellent responsiveness during all the phases of the construction of my home. He promptly addressed all of my questions and resolved the few construction issues we encountered along the way. I am extremely pleased with my home and I would strongly recommend Lennar for anyone looking for a high quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice townhome with tiny garage

  • Cynthia M.
  • Verified HomeBuyer
  • March 25, 2020
  • Raleigh, NC

The longer I am in my townhome (which I love), I'm realizing how ridiculously small the garage is. I drive a small Veloster, and I can barely fit it in with my two garbage cans. Most homes around me have their cars parked on their driveways or in the streets, because they won't fit in the garage. The other thing I would change, is that I think we should have more say in the bigger items, like appliances and HVAC systems. I would have preferred to pay a little more for better appliances.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good so far

  • Prashanth P.
  • Verified HomeBuyer
  • March 25, 2020
  • Apex, NC

Had a good experience so far. Staff is very responsive to the issues addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Happy with our Forever Home

  • Brian H.
  • Verified HomeBuyer
  • March 25, 2020
  • Durham, NC

A well built home. Built on time. Very pleasant process. Don't know what else to say.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Quantity Over Quality

  • Thomas B.
  • Verified HomeBuyer
  • March 25, 2020
  • Apex, NC

Lennar could do better. In an effort to push out as many homes as possible, they missed the mark on quality and service. It’s unfortunate because it could be a great value, and many of the people involved want to provide a better product and experience.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Very, very pleased with Lennar experience.

  • Linda M.
  • Verified HomeBuyer
  • March 24, 2020
  • Raleigh, NC

Lennar works with its customers to ensure a positive experience. I wake every morning and reflect on how pleased I am with my new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

This is my second Lennar Home

  • Marjorie L.
  • Verified HomeBuyer
  • March 24, 2020
  • Durham, NC

I'm very happy with my Lennar home. The customer service is much better in Fendol Farms than it was in my previous community Kitts Creek. I'm having some problem with the heating in one of my bedrooms that isn't yet 100% resolved. Some of the cosmetic aspects could have been done more carefully; i.e. painting and concrete work. Overall very satisfied.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - In general very happy.

  • Jeffrey G.
  • Verified HomeBuyer
  • March 24, 2020
  • Durham, NC

In general very happy. There were a few bits of misinformation but such is life. Everyone tries real hard and everyone is professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unhappy

  • Deborah L.
  • Verified HomeBuyer
  • March 24, 2020
  • Cary, NC

This home has so many areas of shoddy workmanship. Ton's of clauking issues scratches on the wood flooring all over the house. Customer service pushes back on everything. I will never buy another Lennar home. everything from the Sales rep to the Construction engineer is only concerned about you giving them a 5 star rating. I have been hounded for months to give 5 star rates.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great building process and delivery

  • Kumar P.
  • Verified HomeBuyer
  • March 24, 2020
  • Holly Springs, NC

Overall, the process has been very good during the building and delivery. Post delivery, living in a place where there are lot of constructions going on, there is always debris , Coffee cups, lunch boxes etc in your yard consistently. No one seems to be acting on that.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Very happy with my new home.

  • Laurie L.
  • Verified HomeBuyer
  • March 24, 2020
  • Cary, NC

Kudos to Angela and Matt for great customer service and getting to know each of the homeowners. Thank you.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Is Great

  • Joshua B.
  • Verified HomeBuyer
  • March 24, 2020
  • Raleigh, NC

All the builders here are great. They are extremely personable and want to make sure you are proud of the investment that you're making. Great place to be!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house but !!!!!

  • Patrick M.
  • Verified HomeBuyer
  • March 24, 2020
  • Holly Springs, NC

The building process revealed many problems that came up - some still exist and can not be corrected .

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Rodney was great!

  • Sarah R.
  • Verified HomeBuyer
  • March 19, 2020
  • Raleigh, NC

Rodney was great! Love the house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Lennar Home

  • Angela A.
  • Verified HomeBuyer
  • March 19, 2020
  • Durham, NC

Great workmanship and material. I only have concerns about how the backyard was slopped so water doesn't sit on the lawn. The lawn has eroded because the downspout drains 3 feet from the patio porch instead going all the way out of the yard. I can hear my neighbor going up and down the stairs. I can also smell when my neighbors smoke cigarettes; it moves through the vents. There is no natural sunlight that you get in the front of the house because of the design, no windows in front of the town-home.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Overall I would not reccommend Lennar.

  • Lauren S.
  • Verified HomeBuyer
  • March 19, 2020
  • Durham, NC

Overall I would not reccommend Lennar. While I love the majority of my home the two weeks prior to closing were not enjoyable dealing with the sales agent & contractor. They were dismissive and ultimately did not address some of the issues I had within the home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2