Lennar Reviews in Raleigh Durham Chapel Hill, NC

As a first-time homebuyer, I couldn’t have asked for a better experience with Lennar. From start to finish, the process was smooth, organized, and stress-free. John, my sales agent, was absolutely amazing—patient, knowledgeable, and always willing to answer my questions (and I had plenty!). He guided me through each step, made sure I understood my options, and truly went above and beyond to make me feel confident in my decision. The quality of the home exceeded my expectations, and I appreciated how transparent and responsive the team was throughout the entire process. Buying my first home felt like a big step, but thanks to John and the Lennar team, it turned into a really positive and exciting experience. I highly recommend them to any first-time buyer looking for a company that genuinely cares about its customers. ... More

Very seamless process from beginning till we got the keys

Excellent team support from introduction, on boarding all the way to closing. The Lennar team ensured the experience was top notch! They were very responsive to questions in a timely fashion. The house is beautiful with few cosmetic issues, which were addressed immediately.

Lennar : Big name and you can feel the difference while buying home. Value for ur money ! I would recommend this 10/10 and if anyone in market looking for new house , must check out once with Lennar team as I am sure difference will be seen ! Thanks

It was a bit of a rollercoaster experience. Lennar team did grewat by trying to make the process simple and easy, but loan officer (Elijah) often went incommunicado. To make matters worse, whenever we had the rare opportunity of reaching out to him, he seemed naive and non-reassuiring, making us filled with so much uncertainty and anxiety. At a point in time, i had the feeling that probably he was new on thre job. Overall, it was a success, but a lot could have been better done.

Poor built in quality/material and accessories.. Warranty team- very rude and long wait time to fix

If you've ever wondered what it would be like to pay premium prices for the thrilling experience of being treated like an inconvenience, look no further than Lennar Homes! Lennar Mortgage: Apparently "transparent pricing" is code for "surprise rate changes at the 11th hour." Nothing says "trusted partnership" quite like last-minute rate hikes when they assume you're too invested to walk away. Spoiler alert: we did walk away and found a lender who apparently attended the radical school of "honoring their word." Construction Management: Customer service training must have been replaced with a masterclass in condescension. Email responsiveness? Think geological timescales. And heaven forbid you follow up - how dare customers expect communication! Warranty Services: My personal favorite - the "it's not broken enough yet" approach to obvious installation errors. Backward vent? "Come back when there's water damage!" What a nice treat to save for when your warranty expires in a year. The cherry on top: A month post-closing and the vacant home still offers that distinctive eau de budget paint store. Really ties the whole experience together. Would I recommend Lennar? Absolutely - to anyone compiling a "what not to do" guide for the housing industry. ... More

Experienced lot of quality issues since we moved in, did not expect this with the Lennar quality.

My experience with Lennar has been very disappointing from the very beginning. The construction manager has refused to acknowledge or address the issues I raised during the construction period. He has not been willing to fix or even properly consider the problems. The landscaping is extremely poor, making my backyard completely unusable. The yard is sloped badly, and water does not drain for more than a week after rain. Despite raising this concern multiple times, Lennar handed over the house in this condition and has done nothing to improve it—not even simple fixes. I am paying a significant amount of money for this home, yet my concerns are ignored. The construction team only does what they decide, regardless of the customer’s experience or satisfaction. I am deeply disappointed with the construction manager, the team, and especially with the landscaping quality. ... More

Quality not that great. Never ever go with Lennar mortgage whatever promotional offer is given. They’ll drag you until the very last moment to give so many surprises and you’ll not be able to get the full promotional offer and you’ll feel cheated.

I have been following Triple crown community for past 1 year and see lot of changes between phase 1 and current phase . And I heard it’s a cost cut . There where several small yet important things which should have done while construction like no storage spaces in stand up , no upper cabinets in rest room. Orientation might have gone little better , stove was not working .. couldn’t connect WiFi to schlige and outdated garage device without WiFi .And still figuring out few.. Yes I know I signed the paperwork but I see intrest rate went down and lot of incentives came after which they haven’t covered or added . And several times we asked about other community , was mentioned it will come end of year but construction started early May , I feel there should be little transparency there . Always they say paper work is done and signed . And we went with Lennar Mortgage, proper communication is missing related to what comes next .Overall with the purchase we neither satisfied or disappointed, we are ok . ... More

RJ, our realtor, was extremely professional, knowledgeable and answered all of our questions. He was able to refer us to Eli, with Lennar Mortgage, who was a wealth of information. Eli was always available to answer any questions and it was a pleasure to work with him. Austin, our Construction Manager, was professional and great during the walk-through. Mark, our Quality Assurance Manager, was incredible on the walkthrough and supplied us with many helpful documents., including QR codes for registering the appliances. Everything was stored exactly where promised. There were 2 glitches along the way: 1.) Robert, our Homebuyer Concierge was horrible and of no use. He never returned phone calls and missed many emails. His knowledge base was lacking and he kept using the excuse that he just moved from FL (3 years ago) and didn't know the answer' 2.) Melissa, the SR. Loan Processor was horrible and needs some additional training. The phone recording system she is using via her computer is horrible and she could never seem to find anything, asked for the same documents numerous times, and almost caused us to have to change our closing date, which we had flown out to NC for, because she had not completed tasks prior to her leaving for vacation. This was a 2-month process which seemed to be daunting. All other aspects of buying the home through Lennar was great ... More

As a first time homeowner, Lennar helped me understand in all the process. It was such a great experience.

I had a great home buying experience with Lennar starting from my first contact with the agent, to dealing with the construction manager who gave me updates about progress on my new home, to the quality control manager and the customer service folks who quickly resolved minor issues that I had after moving in. in.

I’m lost on HOA help Not able to login There is some security key. No clue if it’s given or what it is My garage door glass had scratch from day one but don’t know who to reach My front door key pad doesn’t work, no clue who to call Don’t know how to pay the dues Just a big messy experience once closing happened

Great service from purchase to closing. Having many issues with the Hvac system. I wish they would have went with a better a/c manufacturer than Lennox. This is one of the lower end Hvac manufacturing companies. If you are going to build good homes , put a reputable hvac in them. Otherwise, love the affordablity, location and service from the Lennar people.

The Lennar team was very good in communication and understanding throughout the journey of buying a house. Highly recommend buying homes with them.

Could be very helpful if Lennar makes formal introductions of the home owner to all vendors including Charleston Management and all appliances manufacturers where warranty is provided. Essentially a complete guide list. Because of missing secret code I am yet to register with Charleston. Similarly the fridge broke down and tenant wanted to know how to get a work ticket issued.

LOVE: 1. The floor plan and size 2. The screened porch 3. The absence of a garden tub in the master 4. The bench in the master bath shower 5. The linen closet in the master bath 6. The size of all the rooms, very spacious 7. The loft/flex space on the second floor 8. The layout of the neighborhood, plenty of distance from neighbors 9. The walking trails are wonderful 10. The tray ceiling in the master bedroom Do not love: 1. No peephole on front door or other way to see who is at the front door, forcing me to use Ring, which I despise and don’t want to pay for. 2. Finishes and fixtures look and feel cheap and flimsy 3. Having to install my own blinds has been a much bigger headache and expense than anticipated. I asked for blinds before purchasing and was told no. 4. I really hate the glass door to the screened porch. It makes me feel very unsafe and I wish I could have chosen a different door. Replacing it has been expensive and difficult. 5. Unclear communication about warranties. 6. No hand towel racks installed in the second floor bathrooms. Not expensive or difficult to install myself but feels cheap to have omitted them. Overall, I don’t know if I would have bought the house knowing what I know now. It was the best option for the price at the time. I really like the house overall, but the fixtures/finishes, back door, blinds, and Ring (and not having options) are reasons I would not recommend Lennar. ... More

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

My wife & I moved to North Carolina in late 2023. We were renting a townhome in Wake Forest, NC. We are both retired. We have usually bought existing homes but there was little inventory and all were over-priced. We decided to look at new construction. After some searching we found Lennar was building homes in two subdivisions near Garner, NC. We toured a number of homes in their Annandale subdivision. The lots were large (immediate plus) and we liked the layout of a few of their models. Our rental lease was due to expire in May of this year. The sales rep, Traci, showed us which lots and homes were expected to complete construction in May. We had a specific requirement for a downstairs bedroom with walk-in shower as my wife's 90+ year old mother will be coming to live with us. The Landrum III met our needs and we were able to select our desired lot. Traci offered incentives for the purchase and the price was better than any existing home. The construction manage, Chandler, assigned to us was fabulous. He kept us appraised of progress and answered all our questions. We obtained our mortgage through Lenner at a better than market rate. Lennar has an excellent customer oriented buying and quality control process. We closed on the house on May 1st. I have heard too many horror stories associated with new construction. Ours was a wonderful experience. ... More

Good company that cuts corners to save costs, when they should focus on quality of life and family needs, as many people are willing to pay for better quality,

Everyone was great process was great

Lennar is a great builder and they take their time to walk through the builder process with their customers.

lennar home are ok and price is also ok.