Lennar Reviews in Raleigh Durham Chapel Hill, NC

Could be very helpful if Lennar makes formal introductions of the home owner to all vendors including Charleston Management and all appliances manufacturers where warranty is provided. Essentially a complete guide list. Because of missing secret code I am yet to register with Charleston. Similarly the fridge broke down and tenant wanted to know how to get a work ticket issued.

LOVE: 1. The floor plan and size 2. The screened porch 3. The absence of a garden tub in the master 4. The bench in the master bath shower 5. The linen closet in the master bath 6. The size of all the rooms, very spacious 7. The loft/flex space on the second floor 8. The layout of the neighborhood, plenty of distance from neighbors 9. The walking trails are wonderful 10. The tray ceiling in the master bedroom Do not love: 1. No peephole on front door or other way to see who is at the front door, forcing me to use Ring, which I despise and don’t want to pay for. 2. Finishes and fixtures look and feel cheap and flimsy 3. Having to install my own blinds has been a much bigger headache and expense than anticipated. I asked for blinds before purchasing and was told no. 4. I really hate the glass door to the screened porch. It makes me feel very unsafe and I wish I could have chosen a different door. Replacing it has been expensive and difficult. 5. Unclear communication about warranties. 6. No hand towel racks installed in the second floor bathrooms. Not expensive or difficult to install myself but feels cheap to have omitted them. Overall, I don’t know if I would have bought the house knowing what I know now. It was the best option for the price at the time. I really like the house overall, but the fixtures/finishes, back door, blinds, and Ring (and not having options) are reasons I would not recommend Lennar. ... More

Overall the experience was fantastic. The team was highly responsive during the initial process. I wish there was better communication during the final few weeks and that the blue tape walk was given more attention for the repairs as many things were left incomplete and required follow ups after. At this point the issues are resolved but it took quite a bit of work on my end for previously identified issues. That being said, the teams have been highly professional and the warranty team already has been great to work with. Overall I am satisfied and feel like this was a great purchase.

My wife & I moved to North Carolina in late 2023. We were renting a townhome in Wake Forest, NC. We are both retired. We have usually bought existing homes but there was little inventory and all were over-priced. We decided to look at new construction. After some searching we found Lennar was building homes in two subdivisions near Garner, NC. We toured a number of homes in their Annandale subdivision. The lots were large (immediate plus) and we liked the layout of a few of their models. Our rental lease was due to expire in May of this year. The sales rep, Traci, showed us which lots and homes were expected to complete construction in May. We had a specific requirement for a downstairs bedroom with walk-in shower as my wife's 90+ year old mother will be coming to live with us. The Landrum III met our needs and we were able to select our desired lot. Traci offered incentives for the purchase and the price was better than any existing home. The construction manage, Chandler, assigned to us was fabulous. He kept us appraised of progress and answered all our questions. We obtained our mortgage through Lenner at a better than market rate. Lennar has an excellent customer oriented buying and quality control process. We closed on the house on May 1st. I have heard too many horror stories associated with new construction. Ours was a wonderful experience. ... More

Good company that cuts corners to save costs, when they should focus on quality of life and family needs, as many people are willing to pay for better quality,

Everyone was great process was great

Lennar is a great builder and they take their time to walk through the builder process with their customers.

lennar home are ok and price is also ok.

We are happy with the home, and the process EXCEPT the mortgage process. I do not recommend Lennar Mortgage. They do not seem to know what documents are needed, and will keep asking for documents until the day of closing, and even after closing. They are also doing heavy data collection - many of the questions asked seem to have no relevance to the mortgage.

I am very happy to buy Lennar’s home because home are very beautiful and they are very high quality.

So far it's been great. We been loving the house. It's calm and very spacious. Lennar has been good to us. We like everything except the bathroom near the kitchen and that outside we sometimes have a big puddle after the rain. Overall we like it.

I was very pleased with the overall experience working with Lennar. Providing necessary documents was fast and easy. Communication was consistent, with call-backs generally within same day. Having a full one-year warranty on the home allows piece of mind. Overall, it was a great experience working with Lennar!

The buying experience was very organized. The process was explained well and we were given periodic updates. We actually used the builder’s mortgage company which made the whole process go smoothly. The quality of the craftsmanship leaves a lot to be desired. The sub-contractors don’t show pride in their work. The overall site/home supervisor does not put my effort in presenting a good product. The materials used on construction are definitely builder grade even if you purchase the elite package. For example the towel rods and toilet paper holders are plastic and didn’t match anything else in the bathrooms. In less than a month we have had to submit over 10 work orders to correct issues. We did a number of walk through during the building process but the issues continue to develop. On a positive note, they have addressed the issues. The landscaping was pretty much dead when we closed. Many of the plants had already died and they are not covered under warranty. We have spent hundreds of dollars replacing. The home floor plans are nice but there is absolutely NO changes or additions permitted. We wanted to add a 240v outlet in garage for electric car, and willing to pay for it, but they refused. Wanted to have a higher quality and more efficient HVAC installed but refused. Wanted to add a couple more wall outlets but again it was refused. They simply said you can do these after closing. Why would I pay to have another HVAC system installed after a brand new one removed. Overall I like the area but you need to constantly check on the builder so corners are not cut. Even then don’t expect perfection. This is a high volume builder who focuses on providing homes that just meet basic standards. ... More

I had very good opinion about Lennar before buying the house. After seeing process and the way it was constructed. My feeling is construction quality has reduced a lot. Also major concern is addressing the identified issues. The team is closing the issues with out properly addressing which is not fair.

I bought the house as a broker and the sales team didn't mention the bonus they were giving to the other brokers for the house in that community. The lender team was very irresponsible. They provided Closing Disclosures the day before closing after repeatedly asking for it.

A great deal and a good experience

I was a little wary of buying a new home from Lennar given the mixed reviews online, but Lennar exceeded my expectations. The construction manager kept me in the know throughout the build process and answered all of my questions as a first time home buyer. Even when there was a slight delay to my close date for reasons outside their control, they were extremely transparent. Even after close they were extraordinarily responsive to my requests. They would swing by the same day to fix small problems like ill-fitting door jambs and missing appliance toe-kicks. When I had my first warranty request for the attic access door, they fixed it within a week of our virtual call and made sure it was fixed to my satisfaction. As with any new build, there are small workmanship issues here and there. But as my inspector will attest, the quality of this home excellent and the price was hard to beat. ... More

The Lennar staff is easy to work with and always professional and helpful. Their patience was calming for my first time purchase by myself.

We are really pleased with the construction quality of our new home. Our construction manager Wyatt did a great job and was able to deliver the home on schedule!

Everyone was awesome… starting w Matt to Ian Paige Margie and Colin. Great job everyone!

It was an awesome journey through out the process from find the best fit plan for our need till closure. Since this is my first time experiencing the process of owning a home, it is memorable. Thanks for the support from Lennar team.

Great experience from the initial orientation to closing. Very responsive and helpful.

I have to admit I was not looking to buy new construction after all the horror stories I had heard and read about. However, the deal on the Lennar home I ended up purchasing was too good to pass up. I believe the workmanship and choice of materials has been better than expected. Of course, nothing is perfect and there have been a few very minor issues so far but the response from the warranty team has been excellent. Fingers crossed that as time goes on, there are no hidden problems that reveal themselves, but so far, so good!

Concrete work is subpar, and the tolerance for Lennar's acceptance is unacceptable. Finance bounce is a game. The broker can't read the tax return and treats the customer like trash because of the bounce. Lennar should do something about it. I lost $10000, maybe the loan officer didn't like my accent.

Every information shared was in detail. All the questions were answered. People are very kind and cooperative