Lennar Reviews in Raleigh Durham Chapel Hill, NC

Would absolutely not recommend. Cut corners at every possible turn. The material used was as cheap as possible and absolutely 0 attention to detail, to the point they messed up the install of several appliances and little things like the electrical outlets aren't even flush with the wall. The buying process was no better and should have served as my first warning. Once I paid my deposit, my realtor and myself recieved absolutely no communication from the representative. I also went with them for the loan due to promotional interest rate and there were numerous issues even in this process. Not communicating issues or items that needed to be resolved, repeatedly asking for information already sent, and I had to most documents several times due to repeated mistakes which delayed the process further. The only good thing about Lennar, is that the customer care rep to get issues fixed is great. She is working with me to address as many reasonably fixable issues as she can. Overall, if you're looking to buy a house don't buy new as it seems a lot of companies are taking huge advantage of the current housing situation. If you are deadset on buying new, don't buy from Lennar, what you get for what you will pay is bad even in this market. ... More

Overall construction is good but there are a few like Landscaping, and final cleaning which were worst. Things that are blue-tapped for repair are also not addressed before closing.

So far so good everything‘s been great and Lennar and their personnel have been extremely helpful in resolving issues and answering questions and they have made my experience easy and I look forward to continuing to work with Lennar.

Most of the workmanship was great but two of the bathrooms came without hand towel holders. When I came back for my walkthrough things were still not done and to this day they never replaced shrubbery that was supposed to be replaced. Lennar needs to do better when writing the laws/covenants for the HOA.

Very systematic and very effective way

Worst customer service! No one cares after the purchase of the home. I created a service request ticket and it was closed without any communication.

Great quality house. Quick responses to any issues. we have.

Overall the home is good, and the build is good, did not face much issues until now. But I am not happy with the customer care post home closing, even during the construction process there was always communication gap from construction manager side, He never kept us in loop on the progress, did not even notify us before drywall were put. I had to contact him to get pre-drywall inspection scheduled and the drywalls were hastily put in so I couldn't get the inspection done. After closing, there are pre-identified issues with the lawn and shrubs which are not tackled by the construction manager, and only response I ever got from him is "Yeah we'll get it done, you need not worry", and no action on the ground to "actually take care of the issue". Really unhappy with the post home closing customer care. ... More

Post box keys should be given while closing. They were not given to us. And we were asked to only come between 10am-4pm to the community and pick up the keys separately. This is ridiculous. Why cant the post box keys be given at the same time while closing. Very bad experience

Overall experience was smooth. I recommended it as my first time home buying experience was great. Seemed like each part of the overall process from builders etc was the highest quality.

All went well and great experience

Generally a good job but some detail are overlooked. There are few or inconvenient towel rods in the bathrooms, plants and trees are few, not able to make any choices, but Lennar does build a very nice, if very cookie cutter, neighborhood

Quality of workmanship and materials Lennar Trustworthiness Value for the price paid Post sale timely responsiveness to issues.

Extremely poor HOA, you are selling 3 bed homes and restricting 2 cars per home, no one mentioned these during selling time and now the selling agent Ashley doesn't even bother to respond, never going to buy from Lennar ever. We spent close to $1.5 M on properties at the community and that's the service we get Extremely disappointed and poor service

Overall quality is OK, but we had some bad experience with HVAC Furnace keep on troubling after closing and delivered bad quality of Landscaping while closing the home, no proper caring of the Landscaping by Lennar homes, and also observed some electrical ceiling lights design issues, even not addressed by Lennar, Lennar team is responding well before closing, once closed your home, construction team is not that much of responsiveness with home buyer. so i had mixed feeling of home buying experience with Lennar. Thanks!

From the first visit to the closing, the entire process was seamless, and the Lennar team did a great job keeping it stress-free. Regular updates on the build and walkthroughs made the overall experience simply amazing.

My wife and I purchased 7-brand new homes in the US in the past 20-year with many National builders but this the first time we purchase with Lennar, and this is the best home I ever purchase. Very good experience with the entire team and one stop home shopping experience including, Lennar mortgage and Lennar Insurance. Lennar paid all the incentives that they promise and absolutely NO cheating or drama on closing costs / Fees. Best mortgage rate locked in from the day one of the contract and applied same rate for the closing. I am highly recommending Lennar home for annone who either buying first time or new addition to your current home. All best and on-time delivery and of course Beautifull Brand new home with all energy saver features. Thank you Lennar, you the best!!!!!! ... More

Lennar kept me informed about the project progress very often and answered all my questions that i had during entire phase of house movement process

The overall buying experience with Lennar very bad, you wont feel respected in their office. I could have responded them in different if i want back out for my purchase, but i liked the location Carolina Springs community. And later i was never interested to talk to them in any manner because of their behaviour. Construction manager is not even ready to do small changes while doing the construction even we are ready to pay for that. I felt their legal and construction teams are so worried on their quality of work that preventing them taking these kind of small works. I will recommend this community just for its location, and if they allow some small enhancements. ... More

The entire process of buying this townhome was flawless. From the day I walked into the Sales office until closing my loan. Lennar is a fantastic company and the customer service it outstanding!

Good but rush from sales to close out the deal and no response after the closing

The Lennar team was great to work with from the beginning of the sale to closing.

Lennar kept me well informed and even accommodated a misguided shipment of refrigerated medication. James gladly put the package in the fridge for me. Above and beyond my expectations. Everyone has been quick to answer all questions.

I wish I could give a higher rating because I love the layout and space of our new townhome but we just had a difficult road getting here. The home buying process went smoothly until we took over ownership. Within a few days of closing our AC unit was stolen leaving us responsible for all charges. Lennar was very helpful in helping us find someone to replace it but it was an additional cost we did not forsee. Then the dishwasher leaked on the first use, the back door leaked during the first rain storm. We had trouble registering our ring cam because it was already registered so had to wait for account to reset. It was just one headache after the other. I don’t hold Lennar responsible for all of it but I do think they could have put a fence on the common property behind us and on side to deter theft. They did add a fence to other corners of their development but not ours. I would have liked to see them take the safety of the homeowners more seriously when planning a community because unfortunately that is the world we live in. I do want to point out that Nathan our construction manager was extremely helpful throughout all of this and guided us on how to resolve the issues and always responded to our messages in a timely fashion. ... More

Overall had a great experience with Lennar, this is our First Home. There are few hiccups but thats fine. Definitely will recommend for first time home buyers.