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Lennar Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Lennar.

Read all 731 verified reviews from homeowners that built a new home with Lennar in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

731 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Responsiveness 3.9

Lennar in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

ok

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2024
  • Raleigh, NC

Not that Good! Not that Good!

Lennar responded:
Good afternoon, I am sorry to hear that we did not meet your expectations.

For general inquiries or warranty/service requests, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Not happy

  • Anonymous
  • Verified HomeBuyer
  • May 22, 2024
  • Raleigh, NC

1. The drainage systems in the Edge of Auburn are terrible. I feel ripped off on my yard. It could have been avoiding by grading the land. 2. Concrete cracks 3. Weeds and bugs everywhere 4. Land developers are taking forever to install street lights and dog trash bins 5. Hotwire communications is terrible

Lennar responded:
We understand your frustration with the current state of the development and apologize for the inconvenience. We truly appreciate your patience as the Edge of Auburn development progresses.

If you have any further questions or have a specific warranty issue to be resolved, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

positive experience from beginning to closing on the property

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2024
  • Raleigh, NC

we had an exceptional experience with Lennar from our first visit to the community to see the model houses till the closing. The sales team and the construction manager has done an amazing job in keeping us apprised of the happenings all the time.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Home purchase

  • Dawn W.
  • Verified HomeBuyer
  • May 17, 2024
  • Raleigh, NC

Overall I have been pleased with my purchase. The couple of issues I’ve had since moving in were resolved quickly. Well all except the issue with the construction workers loud music on a daily basis. Other than that I’m very pleased with my new home.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Whole Process was very smooth from starting to closing. Lennar really did great Job!

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2024
  • Raleigh, NC

Whole Process was very smooth from starting to closing. Lennar really did great Job! Seems like Lennar has very strong process in place at each stage Lennar have designated Individuals who are in contact with us to make process very very smooth, as first time Home Buyer i had lot of concerns but with Lennar at right time some one will reach out to you and update next steps in advance. Lennar is on time with Delivery and fixed all Inspection issues. For Middle class families Lennar is fulfilling their Dream for own house and raise kids and Family. Lennar has become part of our life moving ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheap materials but bad workmanship is the worst part

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Durham, NC

The sales process was great, and the person helping me handle the paperwork was responsive. The Lennar insurance team is terrible in that you have to chase them down for them to do their job, and even then, they don't do a good job at following through the whole process and ensuring your policy is in effect. They blame their system and customers for emails not being sent. The workmanship is terrible, and the place is filthy. Construction workers have no respect for the property, and you need to spend hours and close to a thousand dollars cleaning the place and shampooing the carpet. The ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Edge of Auburn

  • Swarup P.
  • Verified HomeBuyer
  • May 07, 2024
  • Raleigh, NC

Buying my new home with Lennar at Edge of Auburn, Garner has been a great experience overall. I had little difficulties with Lennar mortgage at initial stages, but they were very responsive when closing date was nearby

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

It’s great pleasure to work with Lennar. Time and trust with warranty, those are great skill of the Lennar team.

  • Anonymous
  • Verified HomeBuyer
  • May 07, 2024
  • Raleigh, NC

It’s great pleasure to work with Lennar. Time and trust for quality along with warranty, those are great skill of the Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Promises not kept

  • Cheryl D.
  • Verified HomeBuyer
  • May 05, 2024
  • Raleigh, NC

The overall buying experience was good, however there was an issue that was shared during my decision process that was short of accurate. The lack of parking has been less than desirable. I was told that I had two parking spaces in front of my townhome. However, when I double-checked after purchasing my home, I was told something different. There is not enough parking, nor is there adequate street lights for safety.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Pretty smooth

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Raleigh, NC

Have all documentation up to date. That will make the process easier. Ralph and the engineer in the community were always attentive to resolve our concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent

  • Evelyn S.
  • Verified HomeBuyer
  • April 26, 2024
  • Wendell, NC

Excelente y Rápido servicio. Con un trato inigualable cuando de comodidades hacia el cliente se refiere.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

awesome experience

  • Smitha M.
  • Verified HomeBuyer
  • April 25, 2024
  • Zebulon, NC

Anytime I work with Monica Faircloth, it is a very seamless experience. She takes care of my concerns like her own.Kudos to Lennar for having such awesome employees who keep their customers first

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying New Home with Ease and Comfort

  • Jay K.
  • Verified HomeBuyer
  • April 17, 2024
  • Durham, NC

We live in CA and bought our brand-new Lennar Home as investment property in NC. Though, we had a local agent helping us Lennar made it so easy for us. Online application, documents submission, home details, all the way to post purchase home inspections, walk-through were all felt like a symphony. Well done Lennar team.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Great customer service. Expected better build quality.

  • Daisy T.
  • Verified HomeBuyer
  • April 13, 2024
  • Wake Forest, NC

The Lernnar staff from sales to mortgage are great, very helpful and quick response. The insurance team response could be better. The star is Danielle from the walk through and explanation of warranty to follow up after move in. The quality of the workmanship is not what I expected from Lernnar, it definitely needs improvement.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Cheap materials

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2024
  • Holly Springs, NC

I can see cracks already within a month. Cheap materials. How was not cleaned properly when I moved in.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Great experience!

  • Narine H.
  • Verified HomeBuyer
  • April 11, 2024
  • Raleigh, NC

Really nice community. The houses are well built, tastefully designed and constructed. Very helpful and responsive staff. Staff is extremely nice! Really happy with every single one of them!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall great buying experience

  • Anonymous
  • Verified HomeBuyer
  • April 10, 2024
  • Raleigh, NC

Lennar is one of the best developers and done a great job with Olde Towne Community. I would definitely buy a second home through Lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Better than I Expected

  • Ilham S.
  • Verified HomeBuyer
  • April 03, 2024
  • Durham, NC

My team were great. I did feel supported and the fixed multiple things even before I spotted them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Bad

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2024
  • Holly Springs, NC

I feel like cheated by the front agent with the bidding process. They have made not go with the realtor stating that we would have an advantage. Later we found that it is an absolute lie. They have lied us at corporate level.

Lennar responded:
Hi, we are truly sorry and we apologize because your experience did not go as planned. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Satisfied Homebuyer

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Wendell, NC

Sales team, construction manager, Lennar mortgage, concierge, and the person at the first walk through all was very helpful. I had a realtor which also helped with the homebuying.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Buyer

  • Rakesh K.
  • Verified HomeBuyer
  • March 26, 2024
  • Apex, NC

Not a great satisfaction after buying home from Lennar

Lennar responded:
Hi Rakesh, we are sorry that you have not been satisfied with your Lennar home. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Satisfied with Lennar Edge of Auburn team.

  • Kiran B.
  • Verified HomeBuyer
  • March 22, 2024
  • Raleigh, NC

We recently closed the Town house with Lennar at Edge of Auburn.The quality of their construction work was good and was as per our expectation. I am happy with Edge of Auburn sales team and Lennar Mortgage for all the assistance provided during the mortgage process. I will definitely plan for getting one more home from Lennar in nearby future. Thank you Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over all a poor quality material was used.

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2024
  • Durham, NC

The agents were adamant, just talking without any outcome. Over all not a good experience.

Lennar responded:
Hi there we apologize about your experience not being the best. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

All ok

  • Laxmi V.
  • Verified HomeBuyer
  • March 19, 2024
  • Wake Forest, NC

Experience start to end was Good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy

  • Lynda L.
  • Verified HomeBuyer
  • February 28, 2024
  • Raleigh, NC

I recently moved in my new Lennar home and it was a very simple process! I was kept informed and they have a real system for customers to easily buy their home. Jimmy has been a great help following up on minor issues!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5