Lennar Reviews in Portland Vancouver, OR
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What Portland Vancouver Homeowners Have to Say About Lennar.
Read all 282 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Portland-Vancouver Area
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Customer Reviews
No details left unnoticed
- Judd B.
- Verified HomeBuyer
- October 16, 2024
- Tualatin, OR
This was a fantastic experience. Everyone who helped us throughout the process was an absolute joy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great overall experience
- Anonymous
- Verified HomeBuyer
- October 09, 2024
- North Plains, OR
From the mortgage to the move in, the overall experience with Lennar was great. The home is built solidly and response to issues is rapid. Some of the sub- contractors’ work needs to be tightened up. The appliances are entry level but those will be changed out after 1 year. No regrets here.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Buying process was good but not very happy with the quality of the products.
- Malvika M.
- Verified HomeBuyer
- September 24, 2024
- Beaverton, OR
Poor quality of material and work, I am not very happy.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
The sales staff was extremely helpful and responsive
- Madhu G.
- Verified HomeBuyer
- September 17, 2024
- Hillsboro, OR
The experience of buying the home was extremely good. The builders stafff was awesome
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience
- Aggrey W.
- Verified HomeBuyer
- September 17, 2024
- Tualatin, OR
It was a very good experience buying a home from Lennar company, starting from salesman John who is very knowledgeable and very helpful as well as being professional to lender Kyler and all team members were very amazing. I highly recommend for anyone looking to purchase a home consider Lennar company house plans and design is excellent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jon
- Jon G.
- Verified HomeBuyer
- September 17, 2024
- Tualatin, OR
Second time buying a house from Lennar! Yes we love the value and quality! 5 Stars
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good walk thru info
- Mustafa S.
- Verified HomeBuyer
- September 17, 2024
- North Plains, OR
good experience just moved in lots in info
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Half Truths
- Bruce L.
- Verified HomeBuyer
- September 11, 2024
- McMinnville, OR
We were lead to believe that if we put a deposit down to hold the lot that when the house was actually framed we would be able to get our deposit back if we did not like the house. One week after we put the deposit down we had to pay an earnest money. If I would have seen the completed house before the earnest money, I would have had serious second thoughts. I also made it abundantly clear that I plans on paying cash, but was still hounded by Lennar Lending to go through the loan process. A total waste of time.
Lennar responded:
Good afternoon Bruce, we appreciate you taking the time to share your feedback. We are sorry to hear you felt you were misled. We hope that moving forward, we can earn back your trust by providing a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Buying a Property from Lennar is VERY VERY STRESSFUL
- James S.
- Verified HomeBuyer
- September 11, 2024
- Longview, WA
The documents process was extremely slow. We had to speak with 8 different people for the proper forms and access to websites. Filed complaints against 1 woman who would not return phone calls and dragged out underwriting for weeks!!
Lennar responded:
Good afternoon James, Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lack of trust
- Duc T.
- Verified HomeBuyer
- September 08, 2024
- Beaverton, OR
We paid extra $27000 for the view because we live uphill. Now the house behind us block our view. Very disappointing. If we had known that our view had been block, we would not buy this house.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 4
Never met "the builder" but Jess was easy to work with, on the other hand John was useless, and Chris does excellent work repairing other workers' mistakes
- Jerome E.
- Verified HomeBuyer
- September 08, 2024
- Tualatin, OR
Pay particular attention to small details - point them out every time you get a chance and if given the chance put them in writing
Lennar responded:
Thank you Jerome, for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced. We appreciate your positive feedback about Jess and Chris. Your feedback has been shared with upper management. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Sales lady
- Daniel R.
- Verified HomeBuyer
- September 01, 2024
- McMinnville, OR
I hope you don't get the same lady we had. She lied to us several times. The other people we dealt with were ok. Lennar cuts so many corners that produces a sub par quality house. The fences are complete crap. interior paint is horrible. I would not recommend buying a home from them.
Lennar responded:
Thank you for sharing your recent Home purchase experience with us. We apologize for the inconvenience and have shared your concerns with upper management for review. We hope that moving forward, we can change your experience as a Homeowner to a more positive one. For general inquiries or warranty/service requests, please don't hesitate to reach out to your customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 4
Cooper Mountain Heights Lacks Quality
- Anonymous
- Verified HomeBuyer
- August 25, 2024
- Beaverton, OR
Lennar has gotten so big they have lost sight of customer service and quality home building. It appears to be more about the sale and getting the houses up as fast as possible no matter what. Quality of the homes is seriously lacking. The interior finish work is extremely sloppy. The materials used are sub-standard. The interior paint job is one thin coat of flat paint. After third-party home inspection multiple areas were not to code and had to be redone. The home buying process is cumbersome and not buyer friendly.
Lennar responded:
Good afternoon, thank you for sharing your feedback. We are sorry to hear about the issues with customer service, quality of materials, interior finish work, and the home-buying process. We hope to improve your experience with us moving forward. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Great home. Rough experience with mortgage.
- Sebastien V.
- Verified HomeBuyer
- August 08, 2024
- Tigard, OR
The home and sales team were great. They were very helpful. My main challenge was with the Lennar mortgage where I did not get the interest rate I was originally expected due to delays and lack of response. Then when I finally agreed to buy down the rate and signed all of the contracts and paper work then I was told 2 working days prior to closing that I could not get my rate. Very disappointed that I did not get the rate that I was expecting but everything else was great.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Great experience with Lennar!
- Vicki G.
- Verified HomeBuyer
- July 21, 2024
- McMinnville, OR
My experience with Lennar was easy and uncomplicated. Working with Darci at Lennar mortgage was super easy. After moving in I’ve had to report a couple of minor issues and they have responded quickly with professionals to resolve the issue. Most of all I’m so happy with my new neighborhood! Thank you Lennar!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Miss
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Happy Valley, OR
Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Overall experience so far
- Anonymous
- Verified HomeBuyer
- July 05, 2024
- North Plains, OR
Their workmanship is far below industrial average. When you live in the house, you encounter more and more issues which you did not see during initial inspection. Highlighted below are few of them. 1. All the kitchen/bathroom pantry, cupboards and doors are poorly built in and easy to break. 2. Bathroom sliding doors are installed in wrong way 3. All the sinks do not have enough space to hold soap holder and some of them are not big enough to wash hands 4. Toilet paper holder are so small that Toilet paper roll can not fit there 5. Scratched bathtub 6. Upstairs bathrooms have almost no ...
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 5
Great Service!!
- Munir I.
- Verified HomeBuyer
- July 05, 2024
- Hillsboro, OR
I had great honest experience from Lenar sales and Mortgage department! These guys are the best in.the market period! Thank you Melissa and Kyle !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Tim
- Amanda M.
- Verified HomeBuyer
- June 22, 2024
- McMinnville, OR
one of the Lennar reps at this site. Remembers your name, your situation, is incredibly responsive and works hard for you. Kind and giving. Grateful that he was the rep that showed me the models and then my home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love our new home
- John G.
- Verified HomeBuyer
- June 12, 2024
- McMinnville, OR
The process was smooth and professional from the first minute to move-in day. Our point person, Tim, was absolutely magnificent. Joe, the construction manager, was communicative throughout the build. The finance department led by Kyle was friendly and informative. I would highly recommend Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Appliance Installation Issues
- Michael B.
- Verified HomeBuyer
- June 12, 2024
- Ridgefield, WA
The kitchen came equipped with 4 appliances. There were installation issues with 2 of them. Our first morning in the home, we could smell gas under the cook top. We called the emergency number provided by Lennar, only to be told this was not considered an emergency. We had the gas company come out, who said the gas line had been installed improperly. After a week, the dishwasher stopped draining. We went through the procedure required by Lennar to report the issue. It took 7 days to file a claim. A representative came out the next day to inspect the problem and determined it was a faulty ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Great experience! Beginning to end
- Vincent M.
- Verified HomeBuyer
- June 05, 2024
- McMinnville, OR
Lennar is a quality builder, no doubt. But our dealings with two people Robin(sales end) and Michael(follow up and problem solver) account for the most satisfying parts of our experience. Both go the extra mile to help us to easily navigate the home buying process. This company should know they integral to customer satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Anonymous
- Verified HomeBuyer
- May 14, 2024
- McMinnville, OR
Just purchased a new home with Lennar homes its been amazing. People have been great to work with. We have had a few small issues. Lennar has been amazing to come help us fix anything we needed and they have given us great support.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Melissa and Austin were so awesome!! Great reps to represent Lennar
- Rachel D.
- Verified HomeBuyer
- May 08, 2024
- North Plains, OR
Great home buying experience. Only issue no street light on our block
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Anonymous
- Verified HomeBuyer
- April 25, 2024
- Ridgefield, WA
As a person who has purchased a newly constructed home previously plus a custom house, I found Lennar head and shoulders above the competition and I'm picky. - Workmanship carpentry, electrical, finishing, and, plumbing good to great - Client services good to great and proactively helpful - Warranty service proactive and supportive - Code compliance exceeded requirements - Energy efficiency exceeded requirements - Products medium to high end and higher than expected for price - Contract makes it seem more difficult than necessary, but they might be uptight because some people have ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
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