Lennar Reviews in Portland Vancouver, OR

From the initial walkthrough, all the way until the contract was closed, the entire Lennar Team was attentive and very informative - which to new homebuyers is extremely important. Everyone had answers that helped reassure some of the concerns we had, and for that, we are truly grateful.

Quality of workmanship can be better. Example; don't use flat paint.

I’ve had two Lennar homes and have been very satisfied with the homes and the all in one process they offer! The only thing I have noticed is some of the appliances, kitchen sink are low grade or bottom of the line. If Lennar wants impress even more use top of the line in Everything!

We love and enjoy the openness and space of the home.

Overall service was decent, price on the property is more than what it should be

Lennar homes has been very responsive to me. If I need anything fixed, it gets done right away . Would recommend buying a home here.

I still have someone else’s ring box at my house because the builders were careless and have no idea where mine is. So someone else has mine and can log into my camera in front of my house. My customer care coordinator told me it was rings problem.

Call Price sales agent was not particularly easy to work with. However, Melissa warranty person and Season the project person very helpful and responsive!

Overall, a great home for us, but kitchen cabinets are an inch less in depth as typical (11 inches instead of 12), and corner cabinets are inaccessable. Also internet company Lennar contracted with never came through. Will probably be at least six more months before they do. This is not Lennars fault, but they knew in advance that internet was going to be delayed and never told us.

One of the worst experience we ever had with Lennar. We had a bad experience dealing with salesperson Melinda to construction lead worker Louis said they would take care of the stuff but never did. We found a lot of water in the crawl space and pointed out sidewalk concrete damage during the construction workers. They trick us into accepting the defaults in the house and convince us they will take care of it but once we close the house they leave us in the dark. Honest advice we would not recommend anyone to buy from Lennar .

Impressed with the professionalism and wanting to please new home owners. If there were any issues, warranty handed in a timely manner.

Beutiful homw, great quality, finally found my forever homw!

While we really like the home we have, the property has drainage issues and the builder didn't take significant steps to alleviate the problems. They throw some rock on the ground and claim there is a French drain when that's not the case.

As first time homebuyers we were a little out of our depth. We were really pleased with the purchase process. Everyone on the Lennar team was warm, accommodating, friendly, and professional and walked us through all the stages of the process.

Lennar, where to start with you!!!! ABSOLUTELY the worst home buying experience. It literally took my having to locate Greg (Lennar Homebuilding and Land Regional President) via his personal cell phone number while he was at home to understand how someone by the name of Kelli (Director of Sales & Marketing) could be such a heartless, cold, foul individual!?! It wasn’t until this stage in the process we actually had a conversation with someone in Lennar Corp who actually had brain cells, and functional ears. For that, I thank you Greg. You were the first person in Lennar corporate that actually had a heart, listened to what was happening to us (through no fault of our own) and actually took the time to make the situation right. Well Kelli attempted to call me and take credit for the suggested workaround, however it was the workaround that both Greg & I had discussed during our conversation. As for on-site, here at the Gales Creek location in Forest Grove! Starting from Jason, going to Emilio, and ending with Melissa & Allison. These (4) were ABSOUTELY amazing! I feel bad that great people like the (4) I had mentioned above, are stuck “bearing the repercussions” of Kelli’s poor leadership. Her decision making, lack of empathy, and absolutely FOUL communication skills really puts these wonderful employees in a disadvantageous position. I hope these (4) employees are recognized for all their efforts because they were the saving grace in this whole nightmare. I hope I NEVER have to do business with Lennar again for the remainder of our lives. Good riddance, I hope y’all wake up and reassess how y’all treat people. We understand it’s a sellers market, but the people purchasing your homes are still your customers as well. You should somewhat care about their overall experience when it comes to interacting with your company. Oh, btw. As for the quality. We bought a duplex, and I know we have separate walls (I’ve seen it with my own eyes during the construction phase). However on our shared wall area, you can hear everything your neighbor does. I can hear our neighbor snore at night. Make what you will of that as for their “quality” ... More

The sales process was great, Warrenttee response by Amanda is great except some contractors do not follow through.

My customer care representative Alison was wonderful; very responsive and helpful.

The entire experience was really bad for us On the day of “celebration” there was still fencing that needed to be STARTED apart from the many many issues that needed to be addressed in tbe house . On the day of handing over the keys , the house wasnt cleaned , fencing wasnt done . And AFTER we moved in , random people would showup at our house and start working on stuff .

The team in Camas was great. They continue to be responsive. Love the house. Some small issues around quality but nothing that isn’t a relatively quick fix.

Workmanship are very poor, after we moved we saw a lot of problems the paint, lots of nails pops, window blinds, doors are loose, carpet are short, something missing on the counter, problem with internet cable, the stairs, water heater doesn't work on our first day , warranty guy only good on the first 2 weeks after that not answering the phone. Really disappointed, I will not recommend Lennar.

Customer service is great. Any issues are promptly taken care of.

The process was well laid out. We knew what to expect and when to expect it (Outside if supply chain issues). Follow up on inevitable issues was well done and increased our confidence.

We don't have any real problems with the Lennar people on the front lines, those we dealt with face-to-face. Our sales rep was terrific and our Lennar Mortgage rep was terrific also, but his underwriter/manager was an unreasonable nightmare, demanding documents and substantiation two days before scheduled closing, when that stuff should have been asked for weeks in advance. The stress that caused was enough to register on the Richter Scale. Beyond that, there were two big irritants, one as we were going through the buying process and one after we moved in. First, Lennar's marketing hype called "Everything Included" is really "Everything Included Except What We Don't Want to Include". Can you imagine paying two-thirds of a million dollars for a new home, and in the middle of the process the air conditioner is taken out of the specs, because of "supply issues"? After we moved in we were able to get an air conditioner within a week, no problem. Lennar could've done the same thing and avoided disappointed customers. Everyone of my neighbors had to buy air conditioners locally, and got them installed within two weeks. None of us were pleased that we had to lay out $5000 for that, when that cost could've been included in the mortgage for only about $25 a month. Another "Not Included" is the laundry room cabinet. The web site and a model home we toured both had this. Ours didn't, but only had wire shelving, even though the cabinet was delivered and installed. It was then removed after they discovered their "mistake". It was explained that no body in our development were supposed to get these laundry room cabinets, and it was the cabinet supplier's mistake to deliver it. But a concurrent Lennar development project only 30 miles away with the same home models as ours included them. Also, don't get me started on the inability to select interior or exterior colors, or adding small customizations like moving the TV cable tunnel 6 inches higher above the fireplace to accommodate large screens. Lennar is a volume, cookie-cutter builder that has chosen profits over customer service and satisfaction, even when the customer is willing to pay for small changes. And that leads to our second class of irritants. After moving in we began to see all the shortcuts and sloppiness of some things. The sloppiness has to to with "fit and finish", paint and mortar and cement things that you don't see during the final walk through. This biggest issue is the super-thin coat of paint throughout the whole house. Don't brush up against the walls or corners too often or you'll be seeing bare sheetrock. And by no means are you expected to wash smudges and clean walls, because you'll be wiping away paint in the process. It's very disappointing, not to mention the splatters and drops of trim paint on the floor, carpet, and threshold that you shouldn't have to deal with but need to. Another moved-in issue is the quality of the sheet metal in the kitchen sink and the fireplace. The sheet metal is so thin that temperature changes make the metal warp and "pop" surprisingly loudly, something we've never experienced before, but then maybe we bought from higher quality builders in the past. Obviously, Lennar didn't test these items in any way before approving them. And, finally, before this list goes beyond a reasonable length, it seems that the interior design was created by architects or engineers who don't really live in teh houses they design. If they did they would know that light switches should be close to the room's door frame, not 10-18 inches away requiring you to reach way in and grope around for the switch. And they should also be on the latch side of the door, not the hinge side. The network access panel in the master walk-in closet should be on the wall that is hidden by the closet door when it is open. The panel is accessed very little and doesn't need to be so "convenient". It just takes up space and makes a useful closet wall unable to be taken advantage of. There are more issues that could be listed, like a sewer clean-out in the living room next to the fireplace painted in chrome so you can be sure to never miss it (!), but that should be enough to prepare you for some disappointments that are more irritants that deal breakers. By and large, we are happy in our new home, even with all the issues we have to fix. A lot of that has to do with our location and our expectations for our life in the next decade, but we were just so disappointed that good old fashioned pride in craftsmanship and customer service was so lacking for all the money we spent. ... More

Lennar did what they did WHEN they said they would do it - and during CoViD. We are disappointed in the quality of drainage and landscape. All looks well on the surface, but rain water does not drain well, plants don't grow well, construction debris is covered by landscaping bark. I cannot fully blame this on the shoddy landscaping work, but on a rush to finish on schedule.

It’s been almost three months and no one has come to fix the next gen unit Ring doorbell.