Skip main navigation

Lennar Reviews in Portland Vancouver, OR

What Portland Vancouver Homeowners Have to Say About Lennar.

Read all 282 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Portland-Vancouver Area

282 Reviews in Portland-Vancouver Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.9

Responsiveness 4

Lennar in Portland-Vancouver Area

View Homes

Customer Reviews

Do Not Recommend

  • Melissa W.
  • Verified HomeBuyer
  • January 15, 2022
  • Camas, WA

I really have nothing good to say about the experience. Lennar is very slow to respond to issues. I would absolutely not recommend asking for any upgrades as I promise those will get screwed up too. They have already moved on to building the next phase of homes and see little urgency in helping to fix issues with their existing homes. I hope my experience is unique but I don't think it is from what I understand. Good luck if you choose a Lennar home - you'll probably need it

Lennar responded:
Hello Melissa, thank you for sharing your experience. We are both sorry and disappointed with the poor service, slow response and lack of follow-through you received, especially during what should be a rewarding time for you. If there are outstanding items we can follow-up on or assistance we may provide, please don't hesitate to contact us directly at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - The “Celebration” appointment should be called a “walkthrough”

  • David S.
  • Verified HomeBuyer
  • January 13, 2022
  • Hillsboro, OR

The “Celebration” appointment should be called a “walkthrough” to discuss status of home prior to closing and what needs to be addressed prior to that time. The home had many issues. Construction materials still on the premises while a “celebration banner” was being put up! Very disappointed in the meeting. This is our 6th new construction home. Past builders had the home spotless by the time the walkthrough occurred. This will be our first and last Lennar home. Thankyou.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Customer Care Team - Pai is our assigned customer care rep. She goes above and beyond to make sure any issues are fixed in a timely manner. She is professional and responsive. We enjoy working with her!

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Hillsboro, OR

Overall, we had average experience. We wish the communication about closing date can be more transparency, we understand many factors could cause delay and actually are ok with it since we are not in hurry to move in. However, the last minute change on the home inspection date due to the construction is not ready as promised adding challenges to our moving timeline and extra time to coordinate and reschedule it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Overall great experience, thanks for helping us find home.

  • Madhusudan K.
  • Verified HomeBuyer
  • January 12, 2022
  • Hillsboro, OR

Overall great experience, thanks for helping us find home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Easy to communicate with and available to answer questions as

  • Lanette V.
  • Verified HomeBuyer
  • January 12, 2022
  • Hillsboro, OR

Easy to communicate with and available to answer questions as they came up. I would buy another Lennar home and recommend them to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - While I appreciate the efforts of the folks we've worked with

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • McMinnville, OR

While I appreciate the efforts of the folks we've worked with directly, there is so little quality oversight. They are building these as quickly, and as cheaply, as possible. There is an apparent lack of quality in virtually every element of the construction. A month in and we have massive cracks in the drywall, drainage issues, paint issues, door issues, electrical issues, HVAC issues...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

On schedule.

  • James C.
  • Verified HomeBuyer
  • January 12, 2022
  • Sandy, OR

Are consistent with expectations.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience!

  • Garde B.
  • Verified HomeBuyer
  • January 12, 2022
  • McMinnville, OR

Everyone we met and worked with were genuine, honest, and trustworthy! Our home is quality built, safe, and secure. Great experience Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The initial homebuying experience was decent, and the sales team

  • Lauren W.
  • Verified HomeBuyer
  • January 12, 2022
  • Ridgefield, WA

The initial homebuying experience was decent, and the sales team was helpful throughout the process. However, I will say I've had trouble getting a response to questions or help with issues with the home since closing day. When kindly asking the sales office who I should talk to about my gutter mysteriously overflowing in light rain weeks after moving in, I was told multiple times it wasn't Lennar's problem before finally being given information on how to make a claim with the home warranty. The claim was denied by the home warranty stating it's a "homeowner maintenance issue," despite ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Wonderful experience from start to finish

  • Nathan S.
  • Verified HomeBuyer
  • January 12, 2022
  • Ridgefield, WA

There's little to be able to say here aside from "wow!". The experience that we had when purchasing our home from Lennar was nothing short of outstanding, from working with the outstanding sellers agent (Olivia) , to attending the final walk through and celebration (Amanda), to being kept in the loop every step of the way with weekly photo updates of the build and status reports from the builders themselves, nothing was too much trouble or work for Lennar. To say that we are impressed is an understatement - we will recommend Lennar to every single person that we meet who is in the market for ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

When there was a problem the superintendent made sure it was fixed.

  • Laurie S.
  • Verified HomeBuyer
  • January 12, 2022
  • Brush Prairie, WA

I would recommend this builder to family and friends. They help with things even after you sign the closing papers and stand behind their work.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

The site superintendent and other customer support staff are outstanding!

  • Michael C.
  • Verified HomeBuyer
  • January 12, 2022
  • Camas, WA

Our new home is beautiful and well built (and has a builder-backed warranty for certain issues that may pop up as the house settles). But what really makes Lennar stand out is the customer support staff (Bill, Melinda, and Tiffany) each of whom made our journey of purchasing a new-construction home a breeze. We purchased a spec home which was about 2/3 complete when we first saw it (so the various finish options had already been selected for the home). Because of the sale on our existing home, we needed a move in date that was much sooner than Lennar had planned for the completion of the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience from start to finish and are thoroughly

  • Melanie M.
  • Verified HomeBuyer
  • January 04, 2022
  • McMinnville, OR

We had a great experience from start to finish and are thoroughly enjoying our new home. I highly recommend Lennar Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ridiculously rigid buying process

  • Matthew M.
  • Verified HomeBuyer
  • December 29, 2021
  • Camas, WA

They wont budge on anything, you want an outlet somewhere? Too bad! You offer them 200$ to put the outlet there? Nope nada! Any upgrades to materials have to come out of pocket (not through mortgage) and you have to use their vendor who will gouge you because they know you cant get additional offers. Default floors are not waterproof, this is the pnw, we get water. Site mgr is a little man (matt) who will try to get you in trouble for checking on the progress of your half million investment. Cute floor plans, but they phone it in and then act like theyre doing you a favor

Lennar responded:
Hi Matthew, thank you for taking the time to provide detailed feedback. We want to apologize for the numerous frustrations you experienced. If there is anything we can provide assistance on moving forward, please let us know at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - Overall great experience!

  • Therese P.
  • Verified HomeBuyer
  • December 28, 2021
  • Ridgefield, WA

Overall great experience! Very happy to be here

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - House material are cheap.

  • Maan H.
  • Verified HomeBuyer
  • December 23, 2021
  • Gresham, OR

House material are cheap. And there’s no good customer service.

Lennar responded:
Hi Maan, thank you for your review, we appreciate your feedback. We are sorry for the poor experience you have had with your new home and local customer care team. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Review of my Reeds Crossing Home

  • Judy M.
  • Verified HomeBuyer
  • December 14, 2021
  • Hillsboro, OR

MY family and I were anne to see and take pictures of the house from the foundation , We have pictures of the lumber when it was delivered to the completion of the house . We were especially blessed to talk and get pictures of the crew, Michele and Linette at end end of escrow and the Celebration!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Sadly I spend more of my time discovering things around the house

  • Nicholas M.
  • Verified HomeBuyer
  • December 14, 2021
  • Tigard, OR

Sadly I spend more of my time discovering things around the house that need to be fixed rather then simply enjoying the house itself

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Horrible Experience!

  • Michelle D.
  • Verified HomeBuyer
  • December 09, 2021
  • Ridgefield, WA

There has been nothing positive about buying my Lennar home! I do not recommend!

Lennar responded:
Hi Michelle, thank you for leaving a review. We want to apologize for any frustrations you encountered with your new home. If we can ever help out, please contact us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Resposiveness to isses and taking care it as soon as possible

  • Insil E.
  • Verified HomeBuyer
  • December 09, 2021
  • Tigard, OR

Resposiveness to isses and taking care it as soon as possible

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - This is my first home but I will avoid Lennar in the future.

  • Melisa O.
  • Verified HomeBuyer
  • December 09, 2021
  • Ridgefield, WA

This is my first home but I will avoid Lennar in the future. The craftsmanship and finishing is of poor quality and downright lazy. Crooked cabinets, terrible paint and caulking, etc.

Lennar responded:
Hi Melisa, thank you for your review. We are sorry to hear about the disappointment you outlined regarding the craftsmanship and quality of your new home. If there are any items that need further attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Had a very good experience with Lennar.

  • Guigen Z.
  • Verified HomeBuyer
  • December 01, 2021
  • Saint Helens, OR

Had a very good experience with Lennar. Their staff are very nice, professional and trustworthy. It has been a great pleasure working with you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was an easy transaction and the people involved were very helpful

  • Laura R.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Helens, OR

Houses are great and you get what you are promised

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Could have been thought better than just following the blue print

  • Jayalakshmi R.
  • Verified HomeBuyer
  • November 30, 2021
  • Hillsboro, OR

Could have been thought better than just following the blue print

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 5

Lennar - excellent great customer relations great construction.

  • George O.
  • Verified HomeBuyer
  • November 23, 2021
  • Gresham, OR

excellent great customer relations great construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5