Lennar Reviews in Salem, OR

Try to contac Lennar mortgage they were so respectful and humild sincere and trustworthy. When another places mortgages said not , they said yess” . I had dream house , make real just the rest is work hard and work hard. Thank you Lennar to trust me and I trust you.

Since moving in Lennar been great highly recommend

Good customer service, good quality work. Beautiful design and higher quality material and workmanship that the other builder. My first time bought a property from Lennar.

Very good quality! good customer services too!

Kristin was absolutely amazing!

Lennar made buying a home as smooth as can be and they were always updating with their progress while the home was being built.

Good follow up with all issues related to house and concerns regarding minor repairs!

Lennar staff kept me informed about the progress throughout the construction process, and they were responsive regarding some issues that popped up after closing.

So far am happy with & enjoy my home. The neighborhood is nice & beautiful. I Haven’t lived here long. I bought a townhome. I can hear my neighbors & next door through the walls more than I was told I would be able to from Lennars representatives. There’s a couple things I need to turn in for repair so will soon find out how responsive Lennar is with that. I think Lennar’s process for getting a mortgage could use improvement. Lots of errors & when they were pointed out, I was told they’d be fixed later, but they weren’t & I had to keep reminding or they wouldn’t have been done. Things weren’t explained well regarding the loan. I’m thankful for the very kind lady at the title company who recognized my frustration & explained things to me.Things also weren’t always done as was said by the finance/mortgage guy. It created a lot of stress. When they would want something, there was a lot of hurry up & wait. Once the underwriters had the loan they started asking for much of the same stuff I’d already provided & had a few odd questions I’ve not had anyone ask in this type of process before. Lennar sold my loan within a couple weeks of getting it. The new company has not been responsive with giving their contact info. Several days after the 1st payment was due, they finally sent an email out. I don’t like to send checks in the mail anymore due to theft, but had no choice this time to attempt to make my mortgage payment on time. I’m keeping my fingers crossed the new mortgage place receives it. I’m a very busy person & responsible how I handle my business. That is how I’m comfortable & get everything taken care of. It’s felt like Lennars process with the financial aspects is that they fly by the seat of their pants. ... More

Overall Lennar was good, but they have removed a lot of items I would consider move in ready. No window treatments, no AC, no garage door openers, no fence, no Ring doorbell. Many of these items were offered in the early stages of building out this neighborhood.

“Overall, it’s okay. After moving in, I found various small issues related to the quality of the house itself. The responsiveness of different teams varies; some are very enthusiastic and respond quickly, while others are not.”

Smart features and good floor plans. Good sales team and finance team. lennar portal is very user friendly. There are places where they have cut the corners.

Almost everything was great. I did have a bad experience when a problem developed due to negligence from a contractor and Lennar was slow to help. I am very happy with my new home.

Very disappointed in the quantity for the price. Cheap paint washes off interior walls with WATER! Nothing is level from walls to ceilings.

The reasons for low review score is as follows. I had to point out that my shutters were not put on. They tried to tell me that my house didn't come with them on that window. Fence work is not good at all, huge gaps under fence. Had to ask to have a 2x4 removed from roof then they didn't even clean up debris when removed. They tell me they are working on garage issue but nothing is ever done. I had to go to post office to get mail delivery issue fixed myself. I'm finding lumps under carpet where either it's a nail or floor was cleaned properly before installation. I do not see any oversight happening on craftsmanship from a job supper or anything like that here at all. I expected better for price payed. ... More

During the turning over or congratulations ceremony pay attention to small details about the house. As it will be very difficult to ask for service after. It took almost a month to have the garage door fixed bec the RC was not even programmed and when we tried it totally didn’t work that even the wall remote won’t work. If you are not a busy person you have all the time to do all but if you have work and a busy person and rely for service it will take u a while of waiting for the service to be done. Same with the ring door it was fine but suddenly stop and again a wait period of atleast 2 weeks. Up until now there are flaws we can see. ... More

Sheetrock issues inside ceiling which is being addressed

We were informed several facts by the sales team that turned out not only misleading, but completely untrue. These statements had to do with the HOA, and permitting for exterior changes. Additionally, the HOA requirements were conveyed as minimal, whereas in reality, they are extremely detailed and confining. we were told when we purchased the HOA was still being managed by an hour would not be so limiting and rigid. Unfortunately, this also was not true, the management company being paid is difficult to deal with and seems to be only interested in the letter of the rules but you cannot apply to each property equal rigidity due to variation in elevation, etc. Additionally, we approach lennar initially with our financing, as we knew we would not be approved by their in-house option. Forcing us to apply for their in-house options and being declined affected our credit unnecessarily. This is frustrating for a buyer. Lastly, water management on the lots several homes was not managed properly with construction and landscaping. Many of the yard retain water significantly and become a sloppy mess whenever it rains. Not putting down topsoil under the sod was a poor choice. The water has nowhere to drain. We are very happy however, with the house so far. Construction quality and finishing detail seems to be appropriate. Other than low-grade carpet and poor quality interior paint. ... More

Kristen was extremely helpful and informative throughout the home buying process. She did everything she could in which her job role allowed. It was a pleasure working with her. On the other hand, Lennar (Corporate) was not considerate at all in accommodating to a closing date that worked best for me, unless additional money was added to the transaction. There are still some items inside and outside the house that were noted and marked before and during the walk through as items to be fixed that were ignored and have not been fixed as of 4/2/23. I am also still waiting for the land developer to find a solution to the water that puddles during rainfall at the border of the rear fence line and side yard as there is no system in place for the water to drain. ... More

Knowledge and support from staff left something to be desired.

Buying process a little rush, but now that I’m living in the house lots of things going wrong, they forgot to put a pin on the door now it came off, waiting a month to be fixed, doors not put correctly, walls painted with one layer of paint easy scratch,

It started as a great experience but quickly turned into a nightmare. Multiple issues during construction were never addressed.

Buying a new home from Lennar began with our excitement about owning a brand new place. Lennar Construction builds a good product, and they have been responsive in the fixes and finishing touches of our new house. We also used Lennar Mortgage as our mortgage source, incentivized by the $5k discount offered at closing. But this meant the buying process had my wife and me on one side of the contract, and The huge Lennar company—Seller and Mortgage arms—on the other. They drove the whole process, relentlessly and unilaterally, always at their convenience and pace, and penalized us when we couldn’t meet the unrealistic deadlines they imposed, due to delays which they knew were outside our control. We felt batted around and manipulated. In the end Lennar charged us far more than that $5k at closing. Buying from a private seller, using an independent mortgage source, would have been a much fairer and better experience for us. ... More

I am think about sell house reson no heater and warming house nothing only air blew itt...... where warm we did try headter turn on not work .. we did reproter office where we buy it ... why bother buy fix service we have warning house not old only one week and two week never fix ... very poor your company more like sucks ...

Didn’t do a good job and had safety issues in the building, in spite of me constantly pursuing they didn’t fix the issue and just ignored it. Very unprofessional behavior from the management in addressing my concerns