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Lennar Reviews in Salem, OR

What Salem Homeowners Have to Say About Lennar.

Read all 42 verified reviews from homeowners that built a new home with Lennar in the Salem area. Salem homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Salem Area

42 Reviews in Salem Area

Ratings by Category

Overall 4.1

Quality 3.6

Trustworthiness 4

Responsiveness 3.8

Lennar in Salem Area

View Homes

Customer Reviews

Run while you can!!!

  • Nermin A.
  • Verified HomeBuyer
  • August 23, 2023
  • Mount Angel, OR

Please, please check Lennars review before buying!!! By far WORST experience ever. Bunch of idiots working there! Workmanship BAD! Very bad! Walls crooked, not responding to work requests and retaliation are just some of their qualities. Scott (main lennar builder guy) on question why is my half million dollars house so poorly built answered that he personally couldn’t afford one. Obviously, he cannot build one either. Never ever again. Do mot buy, save yourself headache.

Lennar responded:
Good afternoon Nermin, Thank you for taking the time to post this review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at LennarCares@Lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great job

  • David P.
  • Verified HomeBuyer
  • August 15, 2023
  • Woodburn, OR

Good follow up with all issues related to house and concerns regarding minor repairs!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Love the home; buying experience, not so much

  • Norm S.
  • Verified HomeBuyer
  • April 18, 2023
  • Mount Angel, OR

Buying a new home from Lennar began with our excitement about owning a brand new place. Lennar Construction builds a good product, and they have been responsive in the fixes and finishing touches of our new house. We also used Lennar Mortgage as our mortgage source, incentivized by the $5k discount offered at closing. But this meant the buying process had my wife and me on one side of the contract, and The huge Lennar company—Seller and Mortgage arms—on the other. They drove the whole process, relentlessly and unilaterally, always at their convenience and pace, and penalized us when we ...

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 4

My Experience

  • Raymond C.
  • Verified HomeBuyer
  • April 02, 2023
  • Woodburn, OR

Kristen was extremely helpful and informative throughout the home buying process. She did everything she could in which her job role allowed. It was a pleasure working with her. On the other hand, Lennar (Corporate) was not considerate at all in accommodating to a closing date that worked best for me, unless additional money was added to the transaction. There are still some items inside and outside the house that were noted and marked before and during the walk through as items to be fixed that were ignored and have not been fixed as of 4/2/23. I am also still waiting for the land ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Not perfect, but very good.

  • Edna S.
  • Verified HomeBuyer
  • March 21, 2023
  • Salem, OR

Almost everything was great. I did have a bad experience when a problem developed due to negligence from a contractor and Lennar was slow to help. I am very happy with my new home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Smart features and good floor plans.

  • Anonymous
  • Verified HomeBuyer
  • March 21, 2023
  • Salem, OR

Smart features and good floor plans. Good sales team and finance team. lennar portal is very user friendly. There are places where they have cut the corners.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

experience been exceptional

  • Wayne W.
  • Verified HomeBuyer
  • November 08, 2022
  • Woodburn, OR

Since moving in Lennar been great highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dealing with things

  • Anonymous
  • Verified HomeBuyer
  • October 07, 2022
  • Salem, OR

The reasons for low review score is as follows. I had to point out that my shutters were not put on. They tried to tell me that my house didn't come with them on that window. Fence work is not good at all, huge gaps under fence. Had to ask to have a 2x4 removed from roof then they didn't even clean up debris when removed. They tell me they are working on garage issue but nothing is ever done. I had to go to post office to get mail delivery issue fixed myself. I'm finding lumps under carpet where either it's a nail or floor was cleaned properly before installation. I do not see any oversight ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 2

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2022
  • Woodburn, OR

It started as a great experience but quickly turned into a nightmare. Multiple issues during construction were never addressed.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Look into small details.

  • Jade B.
  • Verified HomeBuyer
  • September 13, 2022
  • Salem, OR

During the turning over or congratulations ceremony pay attention to small details about the house. As it will be very difficult to ask for service after. It took almost a month to have the garage door fixed bec the RC was not even programmed and when we tried it totally didn’t work that even the wall remote won’t work. If you are not a busy person you have all the time to do all but if you have work and a busy person and rely for service it will take u a while of waiting for the service to be done. Same with the ring door it was fine but suddenly stop and again a wait period of atleast 2 ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Communication and responsiveness

  • Tamara B.
  • Verified HomeBuyer
  • April 26, 2022
  • Woodburn, OR

Lennar staff kept me informed about the progress throughout the construction process, and they were responsive regarding some issues that popped up after closing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Good customer service, good quality work.

  • Shengdong L.
  • Verified HomeBuyer
  • April 26, 2022
  • Woodburn, OR

Good customer service, good quality work. Beautiful design and higher quality material and workmanship that the other builder. My first time bought a property from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very good quality!

  • Yunxi G.
  • Verified HomeBuyer
  • March 29, 2022
  • Woodburn, OR

Very good quality! good customer services too!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar made buying a home as smooth as can be and they were always

  • Misael R.
  • Verified HomeBuyer
  • January 19, 2022
  • Woodburn, OR

Lennar made buying a home as smooth as can be and they were always updating with their progress while the home was being built.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Kristin was absolutely amazing!

  • Tiffanie F.
  • Verified HomeBuyer
  • January 12, 2022
  • Woodburn, OR

Kristin was absolutely amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Support

  • Wolfgang S.
  • Verified HomeBuyer
  • December 29, 2021
  • Woodburn, OR

Knowledge and support from staff left something to be desired.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Sheetrock issues inside ceiling which is being addressed

  • Richard B.
  • Verified HomeBuyer
  • December 19, 2021
  • Woodburn, OR

Sheetrock issues inside ceiling which is being addressed

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4