Lennar Reviews

We had an overall positive experience with Lennar. The only constructive criticism is that in an effort for the mortgage application process completely online, the personal feeling is lost. Sometimes, it is nice to have a point of contact who will talk to you instead of trying to do everything by email. Especially for older clients. I am 57 and still working with technology being a part of my current career in teaching. There were times when I just wanted to hear a human voice to assure me that I was doing the right thing, that papers had been received, etc., and I felt as if I was bothering my point of contact. So for those of us who prefer human contact over AI or online services, it should always be an option, and clients should not feel as if they are taking up someone's valuable time by having a conversation. Your clients are spending hundreds of thousands of dollars. ... More

Overall a very easy , stress free experience! Great product, excellent customer service!

One of the best experiences in buying a home that we've had! Thank you for excellent customer service!

Overall experience was a breeze. First time buying and it was a lot easier then I thought it would be. Craftsmanship is a 4 because a 5 would be perfect and their is minor imperfections.

My experience with the entire seller is Awesome, Professional, accommodating in all areas.

Overall, our homebuying experience was excellent. We found the team trustworthy and responsive when we had questions or concerns, and we're happy with our new home. I rated the workmanship and materials four stars because there is still some room to improve the finishing details. Overall, we're pleased with our purchase and appreciate the support throughout the process.

Purchased our home through Connie ***** at Lennar. Working with her was a phenomenal experience. Also super happy with Beth ***** at Lennar Mortgage. Both went above and beyond to make this purchase as smooth as possible. Having purchased more than 10 other homes, this by far was the smoothest. You’re in good hands with them. The only reason for not giving a perfect score is because this is a second home for us, warranty work needs photos to begin working on issues and that makes the process more cumbersome. I would definitely purchase another home from Lennar.

[TRANSLATED FROM ES] The house has certain finishing details that we noticed once we moved in; really minor things, but details nonetheless.

The house is very good, it delivered everything I needed. To make it complete, it would be great if the suite's bathroom had double sinks

Awesome support & communication from Lennar service team.

The thing that really bothers me is when I moved into my home and then realized there were zero toilet paper holders in 2 1/2 bathrooms. No towel holders and the main bedroom bathroom had no drawers but the guest bath did. Where do I put the things unless I buy them myself. The floor from main room connecting to carpet into bedrooms had nothing to keep carpet from fraying. I call that cheap. You pay more for a home but get less!'

I was not informed of the policy of sending checks to payoff my credit cards. Even when I emailed the mortgage team and told them I was going to payoff my credit cards, they did not inform of the policy. One of the checks was a closed joint account I had with my ex-husband!

Lennar slaps these houses together pretty fast. You are not allowed to make changes to your build, including any light decisions. Don't even ask if you can pay extra for a header for a deck, they are very strong in their response, "we don't do that." We were told a wasp nest on our house would be removed before we moved in. When we moved in they said, yes we removed it, the wasps just rebuilt it the next day. We were there daily, so I question their honesty on this. They ***** you to use their financing and the person did not feel truthful. He promised a certain percentage for our loan but before signing we noticed he had increased our down payment amount to buy down points without telling us. He was hoping we wouldn't notice. We needed a quick move in home and Lennar has plenty, but ideally I would have taken my time and built with someone more personable. ... More

Sad that there is no accountability for what is said and done at a home for families. It just gets them in anddoesn'tt care. The direction is to say what we want to hear and then hide behind loopholes. Just sad, as the salespeople are great and really treat the owners well. It is just not the same after that. Now, the managers who walk the inspections are nice and really do their best; it's the people that you don't see who are a true shame.

Will not resolve a warranty item after 6 months. This is very sad that they won't make the vendor own up to a quality

This is our third time buying a new build home (second time with Lennar), and unfortunately it was the worst experience we've had. From the start, responsiveness and communication with the sales team was very bad. During the final walk throughs when we were under contract, things were not built correctly per city plans. Post move in, communication and access to the Lennar Portal has continued to be very poor. We had a great experience in Texas with Lennar, but *****'s Lennar leaves a lot to be expected. I would NOT RECOMMEND them at all.

We moved into our new house about 1\.5 months ago\. At first, everything seemed fine\. We passed the inspection, and overall, it looked okay\. Yes, you could immediately tell that the materials were cheap, but we decided to close our eyes to it and just start living\. Then, during the first month, our AC started making an insanely loud noise like a motorcycle with vibration and loud popping sounds\! I called several times, waited a couple of days, and eventually someone came out, walked around, shrugged their shoulders, and basically said there was nothing they could do\. And then, this weekend, the sewer backed up\. We couldn't use any of the toilets or showers because everything was coming back up\. 🤦‍♀️ We also tried to file a claim through the insurance website… and the website doesn't even work\. I've lost count of how many times I've thought, "Why did we buy this house?" 😩 ... More

I like my home. But salesman need to check with person after they moving in.

Having dealt with Lennar is reason for my ratings.

For what I paid for the house, I have no suggestions.

From first showing to present, Lennar rocks!!! Just give me an opportunity and I could testify to real folks about the tremendous experience I have had.

***** was exceptional. He always went above and beyond during and after the home buying experience. He was very respectful, caring and understanding. He explained everything in a way I could understand, was prompt in getting things done, always available and trustworthy.

As a first time homebuyer, I came into this with a lot of questions and was very appreciative that the entire team, from the first walk-through to when I was reviewing financing, answered my questions patiently and with great detail. They moved fast, but I never felt left behind.

Failed AC, No mail service, no access to ISPs, common area used as dumping ground and unfinished.

It was rough, we had our ups and downs. It's like most people where awesome and amazing but it only takes one to seriously mess it all up for the buyer. Lennar did finally remove that person and put everything on a rush to make the mad dash to close on my original close date. That was very nice, and I'm very grateful. The new house is nice, but been here a month and have noticed things that where done poorly, or cheap material was used.