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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Disappointing

  • Ronald W.
  • Verified HomeBuyer
  • August 20, 2025
  • New Braunfels, TX

There is little attention to detail which leaves the final product looking shabby. Many issues that were identified during the walkthrough were never addressed despite several reminders. Electrical issues were not corrected - let's see what happens when I submit a warranty claim. To be fair, this is my second Lennar house, and the first purchase was a lot smoother although attention to detail was not there either.

Lennar responded:
Hi Ronald, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Sam did a great job in selling us our house

  • Michael C.
  • Verified HomeBuyer
  • August 20, 2025
  • Roseville, CA

We love the house, getting used to the extra bills….water bill is double of our old water bill, taxes homeowners, melrose etc. The one thing that was disappointing is all the overlay of concrete that had to be chipped away before we concrete the north side walkway. All Lennar did was throw dirt over it. We love it here so far, the people here are very nice

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Our Lennar sales person took us to multiple homes and was very helpful.

  • Karen H.
  • Verified HomeBuyer
  • August 20, 2025
  • El Dorado Hills, CA

We were able to see multiple homes in the price range that was right for us. We were able to take our time. However, once we made our decision we had to come back the next day to sign paperwork. Our Lennar salesperson was ready to do the paperwork that day. It took her longer to get the paperwork ready, and we were planning to go back home the next day. We left later that we wanted to to return home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Have bought from LENNAR previously. This was a let down.

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2025
  • Mesquite, TX

Initiated purchase online. Sales rep never made effort to meet with us as buyers. Was very hands off and never around when we were available and responses were delayed. Agent had to press for assistance. We liked the style of house and area so we moved forward with the purchase despite his absence in the process. Was not told we would have two HOA's. While the total HOA cost was disclosed, abiding by two associations is not ideal especially as they are seperate assessments. LENNAR, we were told, is the only builder with this as they build off the main site. Wasn't told this. Couldn't get ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Outstanding Experience

  • James H.
  • Verified HomeBuyer
  • August 20, 2025
  • Huntsville, AL

Everyone at Lennar I worked with was an absolute joy. Communication was always top-tier, from sales to financing to the builder to the closing team. I'm genuinely grateful for the experience and recommend Lennar to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kat

  • Kathleen L.
  • Verified HomeBuyer
  • August 20, 2025
  • El Dorado Hills, CA

The concierge service was very stern handed with Lennar and did not give choices or was not flexible at all with times and dates compared to a private realtor that bends over backwards and works with your schedule, not vice versa called maintenance on a couple plants in the backyard that we’re dying and I got told it was my fault after only living on the property for two weeks And refused to replace

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Never met the builder.

  • Frederick S.
  • Verified HomeBuyer
  • August 20, 2025
  • Myrtle Beach, SC

House is ok ,terrible job by clean up crew. the amount of dust from sheet rock work and painting was a lot . Filters for A/C in ceiling were clogged ( Still have one if you want to see it) was able to get my appliances registered for warranty ,but when asked who to contact nobody returned that text. Very nice neighborhood and nice area but disappointed in the house.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Happy Home

  • Michael H.
  • Verified HomeBuyer
  • August 20, 2025
  • Portage, IN

Everything went just fine. Things were explained quite well.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Smooth transition

  • Barbara G.
  • Verified HomeBuyer
  • August 20, 2025
  • Lowell, IN

Everything went so smoothly. E-signing wonderful. Made.it so convenient. Great people to work with. Definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service and smooth process

  • Bermano C.
  • Verified HomeBuyer
  • August 20, 2025
  • Lehigh Acres, FL

I had such a wonderful experience buying my home with the help of Sarah. She was patient, knowledgeable, and always quick to answer my questions. The whole process felt smooth and stress-free. I highly recommend working with Sarah if you’re looking for someone who truly cares about your home buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan process excellent! Everything else bad!

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2025
  • Dade City, FL

From the start, salesman lied about what was included in HOA fees. There were many many construction defects with the home - from plumbing, to electrical to carpentry, appliances, tile, garage flooring etc. Lennar needs to spend more money on the various different trades so as to not have so many things that need to be repaired or replaced before homeowners move in and afterwards as well. The after home purchase was horrible. The loan process was the absolute best!

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 4

It’s been ok. Could be better.

  • Heather C.
  • Verified HomeBuyer
  • August 20, 2025
  • St Augustine, FL

The overall buying process was average. Since we bought we were not told there is no mail delivery here which is a horrible experience. It was a known problem to Lennar and no one said a word to us. The lot next to us is covered in trash. The trash from construction workers is constantly in my yard. The Ring video hasn’t worked right since we moved in and has yet to be replaced.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Mrs sophia

  • Sophia S.
  • Verified HomeBuyer
  • August 20, 2025
  • Kissimmee, FL

Openness and professionalism , prompt response

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Faster than expected!

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2025
  • Houston, TX

All I can say is that I really had no issues with the whole process. They were able to get me a fast closing which really helped a lot and I’m so thankful! Really great team! I love my new home! They did a great job!! :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

DO NOT WORK WITH ASHLEY E OR MIKE M

  • Mohammad H.
  • Verified HomeBuyer
  • August 19, 2025
  • Rancho Cordova, CA

Buying a home from Lennar was a good decision overall, but working with sales agents Ashley E and Mike M was extremely disappointing. With Ashley, it felt like her only priority was making the sale and moving on. Once I signed the contract and paid the deposit, she showed no interest in helping me through the process. My contract was non contingency, meaning I didn’t had to sell my current home in order to get approved for the new home from Lennar. Shockingly, just one week before closing, Ashley informed me that I had to sell my current home in order to be approved for the new one. I told ...

Lennar responded:
Mohammed,
I am so sorry to hear about your negative experience and lack of communication throughout your buying process. We strive to deliver an outstanding customer experience, and we clearly fell short. We will use your valuable feedback to continue to improve the experience that we provide our homeowners. If there is anything you would like for us to follow-up on directly with you, please reach out to corporatecustomercare@lennar.com - Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2025
  • Pooler, GA

Was not made aware of lack of cable and fiber optic prior to contract. Hoses and sprinkler system was left behind after sale. Underground sewage drain pipe was cracked, before we moved in. not have HOA management contact info. Attorneys selected by Lennar didn't calculate the correct funds needed at closing, so we had to return later to sign another document and bring more money.

Lennar responded:
We are very sorry to hear about the lack of communication that you experienced during your homebuying process. Thank you for taking the time to post this review. If there is anything that we can follow-up on for you, please contact Lennar Care at LennarCares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Mix emotions

  • Marybelle O.
  • Verified HomeBuyer
  • August 19, 2025
  • Seaford, DE

Like the house also the attention the seller uses was very positive. Wishing there was a dining area. Not happy with the material that the builders used. Very low quality of paint and kitchen cabinets used. Would have been nice to have fence around each property for privacy.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Great Company

  • Miguelangel H.
  • Verified HomeBuyer
  • August 19, 2025
  • San Antonio, FL

Lennar’s townhouses in Mirada are modern, spacious, and come with great home features. The community is beautiful, especially with the lagoon and convenient location. We had a few minor issues after closing, but Lennar’s warranty team handled them quickly. Overall, a great place to live and an excellent investment.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy to be HOME

  • Donna B.
  • Verified HomeBuyer
  • August 19, 2025
  • Sherman, TX

Not sure how may of you have experienced the cost of living in crease in NJ but I have worked 2 jobs consecutively the last 4 years and can not afford a home in New Jersey! I am constantly being outbid and priced out of the housing market. I have spent the last 3 years looking and finally said: I guess I have to move out of state. I found the new construction home back in March, flew down in April and fell in love! Told my realtor. THIS IS MY HOUSE! He continued to speak and I just stared and repeated.... THIS IS MY HOUSE! Get on the phone and start the process. After alot of paperwork, She ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

C.T. P

  • Clarene J.
  • Verified HomeBuyer
  • August 19, 2025
  • Huntsville, AL

The process was so stressful. Document after document, and verification.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Closing docs a nightmare for seniors. My home not cleaned prior to closing. Too much computer involvement in every issue. Too much misinfioirmation

  • Susanne S.
  • Verified HomeBuyer
  • August 19, 2025
  • Port Saint Lucie, FL

Have an inspection prior to moving in.

Lennar responded:
Susanne,
I am so sorry to hear about your negative experience with your Mortgage/ Title process. I know that it be difficult. We appreciate your feedback and will take it into account as we continuously strive to improve our customer experience. I hope that you are enjoying your new home! -Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Victor

  • Victor C.
  • Verified HomeBuyer
  • August 19, 2025
  • Ontario, CA

This group is outstanding. They make sure to go the extra mile to see that you are more than satisfied with every aspect of the purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar home buying experience is worst.

  • Anonymous
  • Verified HomeBuyer
  • August 19, 2025
  • Apex, NC

My experience with Lennar has been very disappointing from the very beginning. The construction manager has refused to acknowledge or address the issues I raised during the construction period. He has not been willing to fix or even properly consider the problems. The landscaping is extremely poor, making my backyard completely unusable. The yard is sloped badly, and water does not drain for more than a week after rain. Despite raising this concern multiple times, Lennar handed over the house in this condition and has done nothing to improve it—not even simple fixes. I am paying a ...

Lennar responded:
Hi there, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and responsiveness of the customer care team. This is not the experience that we intend to provide to a new homeowner. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

My first home

  • Marcie D.
  • Verified HomeBuyer
  • August 19, 2025
  • New Caney, TX

The Tavola Lennar Team did an awesome job with handling any issues and concerns that I had. They REALLY made the process (which was a bit intimidating for me) smooth and worry free. They explained all my options, made sure I had an understanding of the processes and deadlines, and handled all my questions and concerns appropriately and in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

everything was done in a professional way

  • Randall B.
  • Verified HomeBuyer
  • August 19, 2025
  • Lancaster, SC

everything was done in a professional way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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