Lennar Reviews

The only thing about buying this home that was not an utter disappointment was the warranty claims processer. In the two months I have owned this home I have gotten to speak with her on many occasions, unfortunately. She is the only person I have dealt with from Lennar (Homes or Mortgage) that seems to care at all about customer satisfaction. The sales process was littered with ***** and misleading information, the walkthrough was full of a guy trying to get me to stop pointing out stuff because he had health issues, they made me drive halfway across the county to close at another model home in another neighborhood and they gave me the wrong address for it, it took them weeks to get the address registered and to figure out with the post office which mailbox my mail was supposed to go to. Then there are the quality issues, in less than 2 months I have had to file more than a half a dozen claims, some of the items were supposed to be fixed before closing but they obviously patched it up just well enough to look ok for the final walkthrough. I had a kitchen drawer fall out, in a brand new home, the afternoon after my closing. The same drawer they swore to me they fixed after the walkthrough. The concrete is all cracking, driveway and garage, and ugly, mainly the garage. Then there are the doors, there is not a single door in the interior of the home that is square and plumb. They have been out three times now to inspect and repair the doors, some of which you can see through between the closed door and the frame and there is still no plan for resolution. TLDR: Find another builder to buy from, this has been nothing but a mistake. I regret ever driving through a Lennar neighborhood in the first place. ... More

The loan process was amazing. Noah and Jose were great to work with. The home quality and the construction team are the worst I've seen. The warrenty service department is top notch

My home is of the best quality. Any issues have been dealt with timely attention.

I was extremely impressed with how organized, professional and responsive everyone has been throughout this process. Everyone from the sales Agent Wayne to the mortgage people, closing and the builder team has been absolutely amazing.

So far,everything is what I expected. There were a few things that were of concern at final walk through but they seem to have been addressed. Always room for improvement so keep up the good work

I have a problem with the AC compressor in lest than 2 months. I need a new. Response time is good but sometimes no too easy to find a right schedule

We were dealing with to many people ! To many e mails and documents through apps that were to small to read and didn't know what app to be in!

For a person of my age, most of the "paperwork" was accomplished online and so I was not familiar with this. Response to my problems were slow or online. Talking to a human would make the effort easier.

Staffs need more training and reviews of their own promotions and sales. During the whole process, none of the staffs were able to assist or answer any or my questions. Staffs didn't know how the purchase process works. Staff said I didn't qualify for certain promotions, such as the ***** enforcement first responders promotion, simply because they didn't know of ny agency. Staff left out crucial details about the house, ***** regulations, and other important factors. HOA is even worse to deal with. Deeply regret purchasing the home and wished I never did. Do not recommend to anyone.

The entire process was incredible experience. Natasha was so patient with me!!! We are looking forward to our next chapter at Glynlea. I highly recommend Lennar at Glynlea to everyone .

Everyone helped us to make the process painless, smooth and quick, specially John! thanks for all the help

Our representative, Dominique, did an excellent job keeping us informed and helping us through the entire buying process.

It was an overall positive experience. The process moved along quickly, and Lennar kept their promise to complete my move-in within my desired time frame.

I had a great experience in purchasing my new home.

Friendly, helpful staff. Work was done in a very timely manner. Could use a higher grade of paint.

Still waiting on a response from the construction manager about paint colors/codes.

The builder did a great job going over the details of the property. Setting the expectation of the closing process and keeping me aware of next steps along the way.

The best part of the whole experience was working with Lennars lender Lily *****. She was quick and responsive and she helped with everything. She helped with issues outside of her scope of practice and always came back with answers, someone to call, or just information. She made the homebuying experience a lot easier.

Areas on the inside had to be redone twice. Wall in living room very poorly done along with walls in bathrooms. In addition, installation of the fence took way to long.

I was very satisfied with the purchase process and the incentives were great. But after closing there's a brick wall to scale for repairs. The claim is closed out without proper completion. I'm not satisfied with the process. Please understand that if I were a repair technician I would not have placed a request. Please don't expect me to paint a picture about something that is not my job. Just handle the request and schedule the service calls.

The biggest issue was with underwriting, no the rest of the experience. At the very last minute, underwriting kept asking for more and more documentation, ultimately delaying closing.

Horrible sales agent. I would not work Lennar Sales agent nor loan officer again. Sales agent was unprofessional, bad attitude, not sure how Lennar hired someone like that.

We didnt get out appliances delivered in the time that was appointed. So we had no washer and dryer or fridge. I do not recommend Lennor to anyone.

The process began with Mike who showed us a few Lennar locations and helped us decide on *****. He worked out the deal and shared the various steps. Lennar's closing team was amazing with the walk-throughs and we met Rob, our construction coordinator. After closing we love our new home. Everything is so well done. No noise, quality workmanship, and any concerns addressed quickly.

Sales and construction were on the same page, met me in the middle and always responded with an answer. Moving day was very fluid minus the computer glitch upon signing time