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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21534 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21534 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Beautiful new home

  • Ruth D.
  • Verified HomeBuyer
  • September 30, 2025
  • Myrtle Beach, SC

The sales team, builders, trades workers all worked diligently to make sure our home was ready for closing and after. Many went above and beyond to please us. The paint job was only satisfactory. The rest of the work was very good. Thank you for making this a smooth transition into our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

After two month are living in the new house we are still do not have a mailbox and still not using Solar, which we did not rent, we bought Solar..

  • alex d.
  • Verified HomeBuyer
  • September 30, 2025
  • Camarillo, CA

everything is good besides mailbox and Solar system.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Built in mass production - details not so important

  • Richard L.
  • Verified HomeBuyer
  • September 30, 2025
  • Surprise, AZ

Lennar does not pay attention to details - seems more like mass productionLennar seems to focus less on details, giving the impression that their homes are produced in mass quantities.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Still More Work to Be Done to Build Trust

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2025
  • San Antonio, FL

Lennar needs to re-evaluate their rules about paying realtor partners when an individual visits a location and their partner can't make it. Honoring paying a partner builds trust. They should be open to a multitude of differentiated financing products and not be status-quo just because they haven't done it before. Quality and craftsmanship of the work during the home-building process should have many quality checks to alleviate any issues during and after the buying process. The Lennar agent should honor the buyers wishes and not their own agenda because they are Corporate.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Had a very easy process thank you Matt

  • John G.
  • Verified HomeBuyer
  • September 30, 2025
  • Eastaboga, AL

Great team, great house. I love my new place. The neighborhood is amazing, and the people are nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was professional and efficient! The whole was seamless and responsive to my requests in a timely manner. Very pleased

  • Eleni K.
  • Verified HomeBuyer
  • September 30, 2025
  • Maxwell, TX

Very positive experience from my sales person Daniel, to my loan officers especially huge shout out to Jennifer and Frank for helped me with being approved! Lennar truly is a wholesome, trustworthy, customer caring home builder company! Also huge shout out to Michael for helping me after I moved in with my request; took time out of his day to help me reset my sprinkler system! Maria as well for handling the process from start to finish. Thank you Lennar Team Sunset oaks Ridgepoint Maxwell TX

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time buyer

  • Michelle C.
  • Verified HomeBuyer
  • September 30, 2025
  • McCordsville, IN

I’m a first time buyer and this experience was a little overwhelming for me the list of my daughter the first of the year and Lennar help me with questions and the whole team was wonderful Thanks Everyone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar New Home Buying Experience

  • Dustin W.
  • Verified HomeBuyer
  • September 30, 2025
  • Jeffersonton, VA

Overall, our experience with the home has been okay, though there are several areas where we feel improvements could have been made. We were disappointed to learn that we were unable to select upgrades or customize the home, as we had hoped to personalize certain aspects during the build process. Our primary concern has been the condition of the yard. The excavation work appeared to be substandard, resulting in a backyard elevation that was noticeably steeper than what was initially communicated. Additionally, the turf installation was problematic. Upon taking ownership, we observed ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Nice Homes

  • Lucy K.
  • Verified HomeBuyer
  • September 30, 2025
  • Palm Bay, FL

The initial experience with the sales associate was pleasant and he was extremely generous with his time in showing us what we wanted to see. The homes are impressive at first, but lack everyday storage space where needed. After we started the paperwork portion it became somewhat of a nightmare. Everything was done on the computer and it seemed like we had to continually redo everything we signed online. I did receive extensive help from the administrator and he was patient and understanding. I also appreciated the extensive promotions we received and hand holding through the grueling ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar did a great job.

  • Michael S.
  • Verified HomeBuyer
  • September 30, 2025
  • St Augustine, FL

Lennar made it easy in buying a new home. The quality is great. The experience was smooth and they made us feel at home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No highlights

  • Scott A.
  • Verified HomeBuyer
  • September 30, 2025
  • Punta Gorda, FL

Can’t get anything done always waiting

Lennar responded:
Good afternoon Scott, Thank you for sharing your feedback. Please send an email referencing this review, along with details of your concern, to CorporateCustomerCare@Lennar.com so we can review and address it. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar home buying experience

  • Elena C.
  • Verified HomeBuyer
  • September 30, 2025
  • Stockton, CA

Lennar dropped the ball so many times during my home purchase. To start the real estate agent lacked communication which made us lose the original home we wanted. Then the home later fell out of escrow so we asked to bid on it again. Lennar took 5 full days to respond and tell us they sold the home again! We lost it a second time. Then On the home inspection walk through we pointed out numerous deficiencies that were noted and supposed to be fixed by the close of escrow which was 1 week later. The day before escrow close we had our final walk through and NONE of the issues had even began ...

Lennar responded:
Thank you, Elena, for letting us know about your experience. We’re sorry for the challenges and lack of follow-through you encountered. If any issues are still outstanding, please email CorporateCustomerCare@Lennar.com so we can review and assist. We hope that your home provides comfort and enjoyment moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

good value in current market

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2025
  • Bend, OR

Watch home inspection videos online, hire a professional and then go over every detail. New builds seem to have a lot of issues whether small or big.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Great team for buying a house

  • Louis J.
  • Verified HomeBuyer
  • September 28, 2025
  • Crandall, TX

Lennar builds a good house, worth the money, and is easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick and efficient home buying experience

  • Michael T.
  • Verified HomeBuyer
  • September 28, 2025
  • Desert Hot Springs, CA

We were so pleased with the home buying experience with Michael. He did a great job navigating us through the home buying process. Answered any questions we had in a timely manner. Chris was a pleasure to work with and helped us get settled with our new home. He’s been right on top of any requests and has been a great resource since our closing. Would highly recommend Lennar for your next home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Fantastic!

  • Angela R.
  • Verified HomeBuyer
  • September 27, 2025
  • Wildomar, CA

We are first time homebuyers and everyone who helped us in Lennar were all very friendly, helpful, and patient. I would recommend to anyone looking to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Racquel

  • Racquel S.
  • Verified HomeBuyer
  • September 26, 2025
  • Conyers, GA

Everyone was very friendly and nine they work hard to make me accomplished. This dream home really appreciate it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A lot of minor unfinished and damaged inside.

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2025
  • Sparks, NV

A lot of minor unfinished and damaged inside. Hyunbin

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that there are a lot of minor and unfinished areas in your home. Please send an email referencing this review, along with details of your concern, to CorporateCustomerCare@Lennar.com so we can review and address it. We hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Very easy process

  • Maureen F.
  • Verified HomeBuyer
  • September 25, 2025
  • Selbyville, DE

I looked at many new homes throughout Sussex County before finding Schooner Landing. The complex was small and well laid out with ponds and open spaces. The style of homes offered were of interest to me as they had various features that I was looking for in a new home. I like that the lots of the homes are large enough where you are not looking into your neighbor's home. The process from contract to settlement was very smooth.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Upfront and responsive

  • Andrea B.
  • Verified HomeBuyer
  • September 25, 2025
  • Pennington, NJ

It was our first time buying a new construction, and there were certain aspects of the process that were unfamiliar, but we were overall happy with our experience with Lennar. I was initially uneasy about the fact that they wouldn't let us have an independent inspection before we closed on the house, but they accommodated our request for a pre-drywall walk through with the builder. They were also upfront about an issue with the air conditioner that was present at the time of our final walk through one week before closing, which was subsequently fixed before we closed. We identified a few ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Es una persona Amable y muy atenta a los detalles a los que se pidio mejoras. dando una pronta respuesta

  • Elinor P.
  • Verified HomeBuyer
  • September 25, 2025
  • Katy, TX

Para nosotros fue una experiencia placentera, ya que nos dieron los requerimientos desde el inicio y no variaron las condiciones. Todo se mantuvo hasta el final. Todo el personal involucrado siempre atento y dispuesto para ayudarnos a solucionar. Buenos tiempos para la entrega de documentos y mucha honestidad y transparencia. Muy contentos y agradecidos.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team here

  • Raymond F.
  • Verified HomeBuyer
  • September 25, 2025
  • San Antonio, FL

The team here at Miranda is outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

This situation is unacceptable

  • Alina O.
  • Verified HomeBuyer
  • September 25, 2025
  • Santa Clarita, CA

I am extremely concerned that my garage door issue has still not been fixed. The garage door came off the track, one of the wheels broke, and it damaged the wall. Your technician already visited, took photos and videos, but I have received no updates or timeline for the repair. This is a serious safety and security risk. For two weeks I have been forced to sleep with my garage door completely open, which puts my family and property in danger every single night. This situation is unacceptable.

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the ongoing issues with your garage door. If this issue has not yet been resolved, please email CorporateCustomerCare@Lennar.com so we can review and assist. Moving forward, we hope you are able to enjoy your home and that we can work toward providing a better customer experience and earning back your trust. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Start to finish a great experience

  • Daniel L.
  • Verified HomeBuyer
  • September 25, 2025
  • Princeton, TX

From the sales office team to the mortgage and loan team, was a great experience. Helped me every step of the way. The completed house was great, I did not find one item at the walk through. I wish I could buy 10 more homes from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Poor after owning new homes by Great Southern Homes & DR Horton in last 5 yrs.

  • Brian G.
  • Verified HomeBuyer
  • September 24, 2025
  • North Myrtle Beach, SC

Your Problems encountered after moving into a new Lennar home when bringing it to the attention of the Warranty dept. that says they Guarantee your new home for 1 Full Year are Ignored & they could care less if you are Not Happy with your new home & having Basic home comforts, such as a Front door with 2 door locks, a Wall switch that should be on the wall on the right side when entering a Bathroom when the door opens to the left to turn on the ceiling light.A Shower door that is properly installed, so water does not spray past the Gaps in the door, because there are NO Door Seal Strips to ...

Lennar responded:
Good morning Brian, thank you for sharing your feedback. We’re very sorry that we did not meet your expectations and that you experienced challenges with your new home. We hope that, moving forward, you are able to enjoy your home and that we can work toward providing a better customer experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

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