Lennar Reviews

Long lengthy super stressful process would not recommend

My overall experience was phenomenal

Zero response to warranty issues

Beautiful house at reasonable price. LENNAR team was responsive and accommodating. The loan officer Gene, was professional, attentive and kind. Through the closing process he was patient and kind and this was extremely important and made the process less stressful. Very happy for my purchase. One important thing is that I would have like to received more clarity on the HOA - they are not as responsive.

Warranty is very bad AC is bad not working 1 week no body take care is very bad experience

Alex G. was the Lennar agent we worked with to purchase our home. The experience was not good at all. It started out well as we believed every word he said when he answered our questions. Little did we know, he wasn’t providing the correct information. I don’t think he did this for nefarious purposes. I think he just did it because he wanted to provide an answer and didn’t want to say “I don’t know”. We’d have appreciated him so much more had he just said “I don’t know” instead of feeding us a line of crap that we’d then find out later on wasn’t true as we’re going through the buying process. The Lennar Loan Officer though, Devin W., was top notch. It seemed like he was doing everyone’s jobs, including Alex G.’s. He was constantly on the phone and always trying to get the right answer. He kept us in the loop at all times and was trying to make sure we understood what was happening and why. 5/5 stars for the loan officer. The buying experience overall from Lennar was 1/5 stars. Mainly because of the Lennar Agent. ... More

When we applied we didn’t know what we were going to be living. Lennar Mortgage is the WORST! They make you think you can get a home and a few days before your closing date they will find something to not approve your or request things they were supposed to have from the beginning.They lack communication skills and their process is horrible because they don’t follow guidelines. They make you lose time. We closed on a home because we used another lender but since the beginning Lennar knew we didn’t qualify with them (they have a lot of requirements) If we didn’t have urgency we would have gone to a different lender and property, but we were on Airbnbs and spending a lot of money so we had to move fast because we came from another State. I wouldn’t recommend anyone to buy from Lennar. They also lie about many things. Be aware! ... More

Unpleasant experience overall. Felt very rushed and like all Lennar staff was too busy to take a second and explain the home buying process to me. Lots of unanswered questions and just neglect as a customer in general. Maintenance warranty requests take a while. Ronaldo is someone who stands out as he was extremely condescending and unhelpful.

As a rookie buyer of a newly built apartment, I was a bit worried about the overall process. It felt like you're in the pipeline where you must follow the provided instructions and have no options before the closing date. Surprisingly, the Lennar team delivered on time and with no issues. Starting from the new homeowner orientation session and throughout the month ahead, the Lennar team went above and beyond to make our lives easier and more comfortable. No issues or complaints whatsoever. Well done, team! You're the best! Special thanks to sales representatives Brittanie, Caitlynn, and Anderson from the onsite team, and loan officer Gino for all your professionalism and dedication to customer service. ... More

I was happy with all aspects of the home buying process, except for the lennar title company. The title company made me feel like a number and that I as an individual didn’t matter to them.

Beautiful and affordable homes with lots of space best decision to go with Lennar didn’t to hire my own realtor Amy from Lennar guide me the whole process, if I have to i will go again with them without any questions

Dennis, Anderson and Caitlyn have gone above and beyond. They continue to be a big help.

Great home, I wish that some things were disclosed better. I feel like they could have been upfront about a few things.

Some employees are more patient than others. Being senior, not all adept with on-line experience(s). Some seniors may require more help with computers than others

Lennar made buying this home so smooth and easy. From the very beginning, start to finish was fantastic. Jessica was great from the start. No pressure, just facts and she made us feel very confident.. The construction superintendent walked us through the house and gave detailed feedback. I believe the house is superior workmanship. We really enjoy the floor plan! Nothing like it we looked at before. Thank you!

Still emptying buckets from our leaking ceiling every single morning 5 weeks in

We were already renting in the community so we knew what style house we wanted and were pretty particular on color and location. Our sales director was amazing, he kept us posted on everything and helped to get our house color changed even after they originally said no. Dealing with the mortgage coordinator then was a challenge. She would request information and if you asked a follow up-it would be days before a response. Then she should send you and email telling you you were late returning the information. My co owner travels for work, we were assured closing would be early June so he worked his schedule around. Surprise Lennar wanted to unload our house early and tried to give us a mid May close. When I tried to change it, I spent 7 weeks trying to get an answer-in which no one including customer care did. Finally our sales rep stepped in to resolve though totally not his responsibility. Many details in the house were incorrect-I walked it daily. I had to often tell the construction manager what needed to be corrected. It took them 4 times to get our closet acceptable. We were told the lawn would be graded and trash, rocks removed. We spent tons of time doing this ourselves and as we were laying mulch still found beer cans, nails and other debris. I brought up many items on our walk through-all of which were brushed off. Example I brought up the gaps in the garage door-was told it was for hurricane braces though those are on the door not on the floor. I now have frogs in the garage and they have had to send multiple people out to fix. Our outlets are all uneven-again without redoing-no way to fix. The counters are not sealed so all wet spots stain. Overall, outside of our sales rep, I am pretty disappointed in the experience. ... More

From sales to construction ! Excellent service ! Beautiful home

I bought and financed through Lennar so I’d say I got a fairly good deal. All equipment and appliances included saving me the hassle of shopping for each items individually. The frustrating part of the whole buying process was the Mortage team always asking for the same documents. To make it worse they give you only 24hrs to upload it.

Ewioent smoothly very professional

The entire process from the beginning to end was great. Every person I dealt with at Lennar was kind & humble to explain things. I am greatful.

As a first time home owner, my questions were mostly answered. Experience was good and follow up after moving in was mostly good. My seller agent and customer care representative were very good to work with.

A fantastic home building experience from start to finish Our journey to building our dream home was made exceptional thanks to the team involved. Right from the beginning, Robbie helped us through the initial home buying process with expertise and ease. The consistent communication from our home consultant during the building phase was invaluable, keeping us informed and reassured every step of the way. The final walkthrough with our General Contractor, Hans, was truly fantastic. He went above and beyond in explaining every detail of our new home and ensured everything was running smoothly even after the completion of the project. His dedication to quality and customer satisfaction was truly impressive. The final result is a very nice home that looks absolutely fantastic, exceeding our expectations. ... More

Every thing thru the closing was great. Sales staff couldn’t be more helpful. Construction supervisor was very helpful and competent. Once house was closed Lennar was less than responsive. I would encourage others to purchase Lennar home but would recommend that prior to closing make sure you identify problems and have them resolved prior to closing.

The sales people were awesome. The loan process could have been less stressful. They wanted the same info sent to them multiple times. Taylor the sales consultant was fabulous and very helpful. The title reps were awesome and my Broker Rachel was fantastic. We have had a few issues after we moved in and Wendy has been awesome. She has went out of her way several times and has always been there when we needed help. When we moved in the house could have been a lot more cleaner. The floors have markings on them from the installation that will not come out and they are not shiny as you would think they should be. ... More