Lennar Reviews

Very smooth and no surprises

we’ve been in our home for a little over a month and so far we’ve been well pleased. It is a simple tract home but we’ve done several adds to make it our own. It would have been nice if there was a loop on the water line to make the installation of a water softener more convenient. The buying process was simple and straightforward al the way through the closing. I’ve reached out to Lennar on a couple of occasions about some small issues and they were very responsive.

Overall all of the people that we worked with were very knowledgeable and helpful. We had a few minor issues to deal with, but nothing significant, and in each case everyone was very responsive, and went out of their way to ensure we were satisfied. For sure would recommend Lennar to others!!

My overall experience was great! I had some really great people helping me through the process. I did have a few issues with the house once I moved in. Dishwasher not working and roof leaking in light fixture in the bathroom. Roof was taken care of quickly. Going on 2 months and dishwasher is still not working.

Heidi and Rebecca we great walking us through the process of answering questions and getting what we wanted Could be happier with our new home

I have had a great experience from start to finish with LENNAR. All my questions were answered promptly. I was always informed as updates came in. Friendly faces and great. Customer service was above average.

I say poor workmanship & oversight because so many of the issues are related to an untrained workforce. Simply stupid things: leftover carpet padding kernels under the carpet, so there are chunks of unevenness noticeable when you walk on the carpet in your bare feet; same with subfloor fasteners not set fully that you feel through the carpet; extremely poor caulk quality called out during the walk through, made worse when corrected; garage door track misaligned causing the door to warp; garage door weatherstrip short by 3+ inches; refusal to paint the wood truss portion that is visible in attic windows; refusal to allow inspections predrywall (I understand why now); doors that overlap improperly and different location than model and in plans; cracked window frame; inoperable window sash; electric to AC unit left too long laying in dirt- just poor oversight of under qualified workers. I would add Lennar's Mortgage Company offers a nice buydown, but they contact you nearly daily with new things to sign- very frustrating. ... More

I was very surprised to get a great price for the size of a newly constructed home. However, after just the first week of moving in, I had to place 7 warranty claims on defects for certain materials. For example, it has been over a month and I am still have not received a new lock for my front door!

Great job start to finish!

Well organized purchasing process from beginning to end.

This is my seventh house I bought and it was the worst experience in everything from home selection, loan process, delays in moving into the home, discovering poor workmanship and a losing battle with fire ants.

Overall great experience. Townhome was constructed better than expected, with no major issues.

Found missing paint places and quality of workmanship not the best.

Emily was beyond excellent. VERY attentive. Couple of small build issues. But we're working through them.

Great Sales Consultant Brian, answered questions by email, text, or phone. Ryan, mortgage officer and loan processor gave satisfactory service, the loan process was overwhelming with documents, turnaround time, and zoom loan closing,website had hiccups, the quality assurance person for walkthrough was awesome! The warranty specialist Miema has also been great, addressing needs w electrical system and paint repairs.

Loan application and processing was very smooth and easy.

Thought was not put into the design of this home. Why in the world would anyone put a window in a walk in closet and a door on the opposite wall. Where do they expect you to hang your clothes? If they had put in a normal closet with sliding doors, there would have been more room to hang things in the closet, the room would have been bigger and had a second window.

We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details

Purchase could not have been easier. Selection good. Super location.

The quality of the house is very poor, especially the painting work. Although I had many things corrected later, after moving in I still found many quality issues. My friend also bought a Lennar home, but their construction team did a great job, while the team that worked on my house was terrible. In addition, the paint quality is very bad. If I had been told at the time that I could choose better paint, I definitely would have paid extra for it.

The Rep is wonderful. We are still north and have yet to move in. Unfortunately, the home watch service keeps finding issues that need to be resolved. I am concerned.

Our experience with Lennar was a great one! The people involved were professional and very encouraging! I’d refer friends and family to Lennar.

We were very happy from our sales man to our project manager. Everything went smoothly. We loved our lender who was a blessing to us.

I was disappointed in the amount of time it took to close on closing day, which resulted in our getting the keys too late to move in. Overall, the home is, so far, better than expected. Service calls are answered in an average amount of time, with the exception of an EXCEPTIONAL member of the Customer Service team named Sonia.

Great service and very responsive people. Many people involve to help you with your home buying experience. They make sure you understand the home warranty and have a dedicated person. They have a walk thru to make sure you are satisfied with their product.