Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Sales amn made promises at the closing that were not kept.
- John S.
- Verified HomeBuyer
- July 16, 2025
- Lehigh Acres, FL
I did a remote closing and it went smoothly. However, some of the items that were supposed to be taken care of before the closing: General cleaning, Fire alarm chirping, cabinet hardware falling off, Tile floor stains and missing garage door openers were not addressed. I closed on 5/228 and started moving in a month later. As of this writing the fire alarm is the only item addresed
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Friendly and Professional
- Rachel P.
- Verified HomeBuyer
- July 16, 2025
- Ranson, WV
Used Lennar mortgage and was happy with the overall process and competitive rates. Lennar employees were friendly and professional.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Agustin
- Agustin M.
- Verified HomeBuyer
- July 16, 2025
- Green Cove Springs, FL
Impressive service and public relations , it was a great experience dealing and purchasing a home from lannar and their staff.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good experience
- Robert L.
- Verified HomeBuyer
- July 16, 2025
- Groveland, FL
Working with the sales team was great. They were attentive, helpful and responded to inquiries promptly. Quality of work was very good. Primarily due to the thorough quality checks. They didn't miss any details. I love the Next Gen feature in the Discovery model. However, please note space is taken from the master closets and kitchen in order to accommodate the Next Gen apartment. Closets in the Primary bedroom and kitchen cabinets are small. Also didn't like that there were no options. Color choices and materials were all selected by the builder, with no opportunity for upgrades or changes. ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Sergio D.
- Verified HomeBuyer
- July 16, 2025
- San Antonio, TX
People who help me was so professional
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Adeyemi
- Adeyemi I.
- Verified HomeBuyer
- July 16, 2025
- Avon, IN
I just want to say a great thank you to Lennar home builder for there excellent work they did for my new home. They are very reliable and dependable all their workers are professional and trustworthy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed customer!
- Remy O.
- Verified HomeBuyer
- July 16, 2025
- Tualatin, OR
First disappointment is that I wasn’t made aware of the promotions going on at the time I went to visit the community. property I tried to talked them into transferring my deposit to one of the models on promotion but got denied. Moving day came, it was a hot weekend and AC wasn’t working at all. Made an emergency call to have it checked. Found the AC had faulty wiring, 2 nights without AC. BTW, filter was also filthy and customer service did replaced it but it took 6 weeks. Garage, patio and porch are still looking filthy with discoloration. Customer service agreed to washed it but we ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
T
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Houston, TX
Terrible experience, can’t get into touch with Lennar for any help whatsoever, no one responds or returns voices. Many issues, a major one being locked out of the gate of my home community for multiple weeks because NO gate clickers or codes were provided at closing.
Lennar responded:
Thank you for taking the time to share your experience with us. We are sorry to hear you have been locked out of your community. If you haven't already, you might need to reach out to your community's Homeowner's Association for an access code to your ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Home Buying Experience
- Abdul M.
- Verified HomeBuyer
- July 16, 2025
- Durham, NC
I had a great home buying experience with Lennar starting from my first contact with the agent, to dealing with the construction manager who gave me updates about progress on my new home, to the quality control manager and the customer service folks who quickly resolved minor issues that I had after moving in. in.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Exceeded Expectations!
- Janay C.
- Verified HomeBuyer
- July 16, 2025
- Riverview, FL
We recently worked with Lennar to construct our new home, and the experience was outstanding from start to finish. Their team was professional, responsive, and highly skilled. The quality of craftsmanship exceeded our expectations, and they kept us well-informed throughout every stage of the build. They stayed on schedule and within budget, which is rare in today’s market. We’re thrilled with the final result and would highly recommend Lennar to anyone looking for a reliable, detail-oriented home builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar in Florida
- James K.
- Verified HomeBuyer
- July 16, 2025
- Debary, FL
We were looking for a winter home in FL near family and Lennar homes was a good investment for our purposes. We also got a very nice house for a great price. We are still moving into the house but all seems to be very good so far.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
bought completed unit didnt meet construction manager
- Wesley H.
- Verified HomeBuyer
- July 16, 2025
- Punta Gorda, FL
buying process very easy closing costs a little suprising
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great experience
- Ravi P.
- Verified HomeBuyer
- July 16, 2025
- Huntley, IL
Construction team is good. Sales team helped understand all the features, options ,pricing In very detail to make a right decision. Pricing is good. Construction quality is really good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
THE PROCES TO BUY WAS VERY FRIENDLY ANS EASY.
- Roberto T.
- Verified HomeBuyer
- July 16, 2025
- San Antonio, TX
I BOUGHT THIS HOUSE FOR RENT AND THE PLACE HAS A GOOD DEMAND IN THE MARKET.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
We had a high pressure, rushed homebuying experience with Lennar.
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Owens Cross Roads, AL
We had a bad experience buying a home with Lennar. We felt rushed and pressured to purchase our home, while we were on vacation, otherwise Lennar stated that they would remove the incentives offered to us. We continually were referred to different people for every little detail. There was no one consistently available for us to discuss issues with. Everything had to be documented by email, as several people would not speak on the phone! Even now, 7 weeks following our purchase, I am unable to get answers to simple questions concerning our home! Lennar's customer service needs ...
Lennar responded:
Thank you for taking the time to share your experience with us. We’re sorry to hear that we haven’t met your expectations regarding communication and the information ...
Total Score 1
Quality 4
Trustworthiness 2
Responsiveness 1
Very happy!
- Janice 2.
- Verified HomeBuyer
- July 16, 2025
- Santa Clarita, CA
Love my home, the area, and the process except for all the portals!!! You have to register for numerous portals to speak to someone, to pay your monthly HOAs to get any info there is a portal! No paperwork, just more portals!!!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Poor Quality, Awful Experience, and Worst Service
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Maiden, NC
Poor Quality, Awful Experience, and Worst Service.
Lennar responded:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com so we can follow up with ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
My experience with Lennar
- Michael B.
- Verified HomeBuyer
- July 16, 2025
- Lake Elmo, MN
Overall, a good experience. There are a few minor 'new home' issues to address, but these are not unexpected. Things to improve: Water softener should be included. Patio & deck should be included. Landscaping is a little underwhelming. It should match the price of the home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Cosmetically looks are deceiving
- Harry R.
- Verified HomeBuyer
- July 16, 2025
- Ocala, FL
I trusted Lennar for providing a carefree house, however please get your own inspector.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
New Build in Willowbrooke
- Kathleen L.
- Verified HomeBuyer
- July 16, 2025
- Oakdale, MN
The home buying process with Lennar is great and seamless. We chose to go with Lennar Mortgage and that made it even more smooth. If you are building with Lennar you need to be prepared, there is no grey area and VERY limited choices. The quality of material continually went down as we went through the process of picking a lot and building. We went from you have several choices of cabinet to you get white. Our pocket door is unusually small and the powder room sink isn't even big enough to hold soap for guests. These are the details, they have forgotten about. If someone gave thought ...
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 5
Homeowner
- Lisa D.
- Verified HomeBuyer
- July 16, 2025
- Princeton, TX
The actual buying experience initially was very smooth, however since closing escrow and moving end to the community I am less than pleased with certain things. 1. - HOA covenants was not provided to me prior to signing purchase agreement nor was it provided to me at the close of escrow. Not being provided a copy and then receiving a violation letter for information that I was unaware is a little off kilter. (not happy) 2. I have followed 3 separate instructions for the homeowner request for community pool key and still have not received key or further communication from Legacy HOA as to ...
Lennar responded:
Good morning ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Max Alicia Viktoria Tiffany Al everyone was awesome
- Darleen H.
- Verified HomeBuyer
- July 16, 2025
- Middleburg, FL
Can’t wait till I buy another home looking forward to working with same group of people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying the home was a great experience- Followup less
- Patricia J.
- Verified HomeBuyer
- July 16, 2025
- Palm Bay, FL
Overall this home is very well built. Good trades did the work. Floor plan is wonderful (Paris). Landscaping is really nice. Grass is thick and healthy. We are in exactly the type of lot we wanted with a pond and a generous back yard. It’s big my first new house so I know there are hiccups and expect to work through them to success. Finishes are average in Lennar homes. Quartz countertops are thin. The back half of two counters is not polished - it’s still rough. I’ve put in a request to repair. Joints are not tight in molding but have been caulked at my request. By final walk through ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Home buying experience
- Nathan B.
- Verified HomeBuyer
- July 16, 2025
- Waconia, MN
This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I ...
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
My home
- Gary S.
- Verified HomeBuyer
- July 16, 2025
- Cleveland, TX
Not exactly sure about the quality of workmanship. I found things that should have been done differently. Some paint, wood material that should have been changed out or turns another way. Flower beds are crowded. Way too many plants. Just odds and ends. Little things that add up. 90% are too small to call and have fixed. I did them myself
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
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