Lennar Reviews

The beginning of my homebuying experience was exciting and smooth — choosing the house and putting the money down was easy. However, once it came time to close, things took a frustrating turn. Communication from the closing department became nearly nonexistent, making what should have been a celebratory time stressful and uncertain. After receiving my keys, I was told the home had gone through its "final clean," but unfortunately, it had not. I was never informed that the grass would only be laid out 15 feet from the house, and no explanation or heads-up was given. Even more frustrating, the trees that were planted were clearly not set up to survive — they were poorly installed and left without proper care or conditions, essentially giving them no chance to thrive. Buying a home is a big and emotional investment. While the initial process gave me hope, the lack of follow-through and attention to detail in the final stages has left me overall disappointed. ... More

Looks ok so far. Haven’t found a problem yet Bought end of May

I was so excited to buy a Lennar home, but the escrow experience was horrible. I dealt with unresponsive escrow people, even calling the Homebuyer Concierge rep and never getting any follow up contact, which begs the question as to what kind of concierge services do they provide. The only thing they seemed interested in was getting their money. Plus, there were offers made that we never completed.

The buying experience was very good. I had tried to buy a house before, and it was a nightmare. But Lennar made their process easy. The house design is wonderful however, the quality of the material used in the building are Mid tier. The customer service was good, but once the house was purchased, I didn’t get any response to my inquiries. Overall, I’ll give them an 7 out of 10. I’m going to recommend going with them for affordability.

The issues were addressed promptly and rectified. The loan process was straightforward. I recommend Lennar.

The Builder's reps have excellent customer service skills, and the home so far is great, hope it continues. Recommend Lennar to all

It was unfortunate that we had to provide the same documents over and over again to the mortgage representative. We kept getting asked the same questions about which we’d already answered. The shower enclosure is not safe for folks who are 6’ tall and the builder would do nothing about it. The new home representative said I couldn’t park in the drive way because the driveway still belonged to Lennar. Overall a poor showing.

Everyone from was very professional and friendly and knowledgeable. I had many questions and all were answered. It is a beautiful area and the homes are very beautiful too.

great value for money. builder wont cover cosmetic after closing even though home never moved into for a while after closing (and before move in). So be careful in documenting exhaustively all issues.

There are issues with the community itself that Lennar refuses to find a resolution for such as people parking in my turnaround spot as I am an end unit. The grass is being destroyed and is turning into a mud pit in my corner because of this issue that no one will fix

All folks from Lennar and Osbourne Trails were very helpful and courteous.

The teams have been responsive and helpful, although because of the size of the company getting to the right person can require persistence and asking the right questions. The workmanship is reasonable, materials are generally contractor grade, and the attention to detail is mediocre-particularly the painting.

Our realtor Tommy was amazing from start to finish. Any question we had was answered very quickly! The home we bought is beautiful. We had an inspection and the comment was this is one of the nicest new builds he had ever seen. The process for the loan was also outstanding. Plus the follow up for any issues quick and efficient. Highly recommend the Lennar team!

Do not purchase a Lennar. The loan/underwriting process was very intense. Also, make sure you know what you are NOT getting before you move into your home. They focus on what it includes, but don't tell you what you are not getting. For example: Refrigerator, back door blinds, bathroom shower racks, shower curtain rods, DOOR BELL, washer and dryer (may sure to check the connections) guest bedroom closet lights. I wouldn't do this again.....

As an architect, I can say first and foremost that the community is spectacular. What's coming to the area is very good because this community has it all. I love it.

I absolutely love my new home. The craftsmanship is amazing. The process was fairly easy. Everyone that I encountered was helpful and informative and I love the community.

Sonia, the general experience is good. But I am having troubles with the dishwasher and it seems that nobody is going to help me. I registrate already the appliances, but when I call because the dishwasher doesnot function it seems that nobody care. I am wating for a solution.???

home is very spacious and has a great lay out and a good size backyard. Lennar home prices are vey affordable and will work with you to achieve where you want to be .

PLEASE double check all plumbing and electrical before you accept the home. My home has an issue with the lights dimming when you plug in the vacuum. NOT acceptable and still not fixed after 45 days. It's been a challenge to have the electrician address any electrical issues.

Was always told never to buy this builder by multiple realtor friends but went ahead anyways because I liked the house itself. Getting a response or getting them to take care of pressing issues was like pulling teeth. If you’re not prepared to continuously harass them for a response on any issue you have don’t buy here. As a first time home buyer this was an extremely disappointing and stressful experience. All these people want is your money, they don’t care about anything else. Good luck getting a hold of anyone once you close as well. Just go look at the community reviews. Now I know better moving forward. ... More

Thank you I’m happy for this company

We had a fantastic sales rep (John). He was wonderful

I love this house, Summerville II, house of my dreams. I just wish the materials used were better quality. I have had to put in warranty tickets every week since living here for the last 2 mths, Wayne the warranty man is very responsive and he is great to work with. Brad P who sold us this house was great to work with also, he sent updated pics and videos of the building process since we were not local. Brad P also responded to all my questions and calls. He explained how the buying process would work. Very happy with the Lennar team and my new house. Just wish that they used better quality items. Such as cabinetry, countertops, appliances, the walls are very thin. I hear my son in his bedroom located in the front of the house white I am in my bedroom located in the back of the house. ... More

Not happy with the service that was rendered. It seemed like they just wanted to push the sale through and move on to the next sale. Told things would be fixed before closing but even though the issue was small was not completed but I fixed it myself.

From start to finish was seamless. Great experience from the sales team, mortgage lender, walk thru, contractor, and welcome team, My experience couldn’t have been better. The entire team was professional. Communication was effortless. The couple of minor details that were picked out during walk thru could have waited but the team insisted they would be fixed before close and were done within hours. I didn’t have to ask of fight for anything. Plus, I was moving from out of state and they did everything possible to make my purchase painless. Out of 5 prior homes, this by far was my best home purchase experience. Huge Shout out and Thank you to the entire team that made my new home possible!!! Great Team and a Great Experience! ... More