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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21534 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21534 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

corrections

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2025
  • Titusville, NJ

home is fine, quality is pretty good. Not putting in toilet paper holders, towel racks, seems cheap. They should do that. When you spend $500,000 on a property , this should be in. Issue with the floor in the kitchen and with my bathroom floor by the shower as well. Waiting for them to get back to me to fix. I have been waiting.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Good builder, TERRIBLE MORTGAGE COMPANY

  • David B.
  • Verified HomeBuyer
  • September 10, 2025
  • Maiden, NC

The aboslute worst Mortgae experience in my 76 years. I have owned and applied for mortgages on 9 homes. This company does not know what they are doing. Buyer beware... I have an 844 credit score, and hundreds of thousands in liquid assets and the Mortgage "agents" made the process extremely time consuming and painful...Asking for the same documentation MULTIPLE TIMES...Potential buyers seek your mortgage elsewhere!!!~

Lennar responded:
Thank you for providing your feedback. We are sorry to hear that the mortgage process was difficult for you. We will use this feedback to continue to try to improve our process. I hope you are enjoying your new home and we appreciate you being a Customer of Lennar.

Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Great experience with Lennar

  • Matthew C.
  • Verified HomeBuyer
  • September 10, 2025
  • Westfield, IN

Dominique was amazing! She helped us through the process of purchasing our home. Our celebration review was excellent as well with Lennar(can’t not recall the gentleman’s name but he was great!)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Home sale agent

  • Gerson H.
  • Verified HomeBuyer
  • September 10, 2025
  • Maiden, NC

María was great. The communication throughout the entire process was the best. She always replied in a timely manner. Even after the sale she continues to answer any question I have. She is very knowledgeable and professional I love this new community very bicycle and walking friendly with nice sidewalks new pool coming soon. Thank you Maria

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lukewarm Buying Experience

  • Vanessa K.
  • Verified HomeBuyer
  • September 10, 2025
  • Katy, TX

I recently purchased a home with Lennar, and overall my experience was pretty lukewarm. Despite being the buyer, there was little flexibility on the timeline, even when I had legitimate scheduling conflicts that prevented me from attending key events. I was able to move one of the events, but afterward, my homebuyer concierge, Lohana, completely stopped responding to my questions and concerns, which was frustrating and left me feeling unsupported during an important process. As for the home itself, the quality and workmanship were about what I expected from Lennar, which unfortunately ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Tracey

  • Tracey L.
  • Verified HomeBuyer
  • September 10, 2025
  • Sicklerville, NJ

The experience was seamless, from my initial meeting with Rebecca to my constant communication with John and Heather, I couldn't have asked for a better team of people to walk me through this experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Enjoyed working with all the Lennar staff from start to finish. All are very professional in their field of work and getting answers to questions.

  • Karl J.
  • Verified HomeBuyer
  • September 10, 2025
  • Graham, WA

Overall we are happy with our new home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Standard spec home experience

  • Shane T.
  • Verified HomeBuyer
  • September 10, 2025
  • Crandall, TX

Overall quality of the home is acceptable. However, the landscaping crew did absolutely nothing to grade the yard evenly before laying grass. Yard is filled with dips, ditches and high spots or concrete chunks. Multiple ankle and knee twists/sprains have already occurred in 3 weeks. Lennar partnered with an HoA that partnered with and internet provider that forces the Internet provider upon the entire 4000 home subdivision. Sales person was good. Mortgage representative was fantastic. Warranty review specialist was fine. Construction manager was good.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Good quality homes.

  • Jitendra T.
  • Verified HomeBuyer
  • September 09, 2025
  • Fort Mill, SC

Good quality homes. Very responsiveness to any issues. Very happy with my home.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Vazquez Ojeda

  • Rogelio V.
  • Verified HomeBuyer
  • September 09, 2025
  • Bloomingdale, GA

Excellent service and great houses

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our house wish it came feeling complete and clean

  • Paschen S.
  • Verified HomeBuyer
  • September 09, 2025
  • Corpus Christi, TX

Loan officer was great and made things simple, however, person collecting required items often couldn’t find items or asked for them 3-4X. Final walkthroughs were half done, the workers were overbooked so they had others step in who had no clue what was going on. Was told the home would be cleaned up by the time we picked up our keys and it was still dirty in every single room and outside. Trash, left over construction parts, dirt, paint, etc. when we complained we were told since we had the keys there was nothing they could do. nearly 2 months later still no grass and our fence is left ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Awesome home. Awesome after sale experience

  • Phyllis A.
  • Verified HomeBuyer
  • September 09, 2025
  • Providence Village, TX

Norman was my salesperson. He reached out to me, keeping his promise to call me when it was time for me to make an offer.At the point of signing, I suddenly developed cold feet. However, he encouraged me to proceed. Today, I am very happy in my beautiful brand new Lennar home. Thank uou Norman.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Value

  • Michael S.
  • Verified HomeBuyer
  • September 09, 2025
  • Las Vegas, NV

Terrible Builder!!! You are just a number. Changed finish products without notification. Used more inexpensive and cheaper materials. Numerous examples; 2 foot on center studs in house not 16”, very shorty workmanship. No cold water due to water for complex coming from water tank on mountain, not disclosed! Endless issues. Would NOT recommend Lennar to anyone!

Lennar responded:
Hi Michael, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. We want to deliver a better customer experience, and not one in which you feel like a number. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar buiilders

  • James F.
  • Verified HomeBuyer
  • September 09, 2025
  • Myrtle Beach, SC

Builder went cheap on everything. Definitely would not recommend. Wouldn’t recommend Lennar mortgage either.

Lennar responded:
Hi James, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as the issues you had with Lennar Mortgage. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great overall

  • Shiela L.
  • Verified HomeBuyer
  • September 09, 2025
  • Shafter, CA

Overall everything was smooth and everybody was very helpful and friendly and professional Museum I haven't had any problems except I didn't realize how fragile the the flooring was and the movie made pools in the floor and then I have little issues with the cabinets everything is working really well

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Les followed through and assisted us. I would trust working with him.

  • Stechnij L.
  • Verified HomeBuyer
  • September 09, 2025
  • Mesa, AZ

Others not so much.

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 1

Quality improvement

  • Deena B.
  • Verified HomeBuyer
  • September 09, 2025
  • Winchester, CA

Quality and workmanship of drywall and paint was lacking.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Terrible Quality!

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2025
  • Las Vegas, NV

Terrible quality of materials in this Lennar home, would never buy from them again.

Lennar responded:
Thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

It was an Experience

  • Brandy M.
  • Verified HomeBuyer
  • September 09, 2025
  • Land O' Lakes, FL

I’m glad we came with an experience and knowledgeable realtor. Please review your paperwork and make sure your loan officer communicates with you where you understand the closing documents. Overall I would say it’s 4/5 for me.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

HVAC issue, upstairs not flowing properly, loud air flow

  • Anthony F.
  • Verified HomeBuyer
  • September 09, 2025
  • San Diego, CA

Lennar was quick to send a tech who knew immediately what the problem was. A quick adjustment to the default damper setup did the trick!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lavar

  • Lavar J.
  • Verified HomeBuyer
  • September 09, 2025
  • Lake Wales, FL

My experience was fantastic everyone was welcoming and respectful from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Did not explain how to use anything especially the pool

  • James M.
  • Verified HomeBuyer
  • September 09, 2025
  • Lehigh Acres, FL

Same as above and when I called to ask a question I was referred to the supplier not Lennar to handle.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

BUYER BEWARE

  • Peter E.
  • Verified HomeBuyer
  • September 09, 2025
  • San Antonio, FL

The buying experience was ok . It was after the sale when you notice issues that the builder refuses to fix. Like grading issues and water problems that they won't address. It is very disconcerting

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Communication And Promises

  • Thomas M.
  • Verified HomeBuyer
  • September 09, 2025
  • Henderson, NV

We had communication issues as it pertained to the exterior color scheme and after proving what was promised by the Lennar Salesman they basically told us to take it or leave it.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

Loan officer

  • Juan B.
  • Verified HomeBuyer
  • September 09, 2025
  • New Caney, TX

My loan officer Cesar wants to friendly , he didn’t explain the process , but when I would ask again for clarity and understanding I would notice his frustration.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

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