Lennar Reviews

Well planned and executed process .

Ok, but could have been a higher quality product/ material. Electrical GFIs are not installed so you cannot use a hair dryer without tripping the power. The postal service is non existent, online packages undeliverable since the address does not exist. The most frustrating is the address being not found. No food delivery services or Uber cabs or any deliveries gets to us. We’ve had to use the Publix supermarket as our drop off. I’m told it will get started soon so until then, I “reside” at Publix on Palm Drive!

Was a very straight forward process

Lennar has a great team that supports, helps and guide first time buyers!

Great overall experience. I feel some corners were cut, and completion was rushed to make way for new or ongoing project builds. Semi-upgraded appliances and fixtures, no handles or knobs included with cabinetry, poor landscaping that has to be redone due to weeds growing through, laminate wood flooring lifting up from foundational floor in a few areas, maybe due to careless or improper installation. All of the above mentioned scenarios/concerns creates pause with giving Lennar an Exceptional home buying experience rating. Otherwise, pretty great home so far.

Zack is awesome! He has great follow through and truly cares about the way he treats us.

Courtesy, Honesty, Helpful, Knowledgeable, Promptness to questions

Sales - good Closing - average at best Walk through - nothing done between walkthrough and closing. And then they tried to send me to the Warranty team to input more than 15 issues. None of them were terribly hard…they just weren’t completed at anll. It wasn’t until I had to find the correct person, Bo that something got done. Thankfully Bo took care of the customer and without his intervention the experience could have been worse.

Buying a home from Lennar was a wonderful experience and i got value for my money. Thank you Lennar!

Hi, I am having an electric vehicle. I thought there would be EV charging stations at this community Collection at Hopewell. I bought a condo. The charging stations are not installed yet. I have no way to charge my car. When I tried to reach the sales agent and construction manager, they didn’t provide me a resolving answer. Now they hide from me not responding to my emails etc. Thank You Hari

Lennar builders don’t tell you the entire truth regarding warranty and how nothing falls under the warranty. Smoke screen of things you will receive half of the extra amenities pool etc aren’t even built because they’re so busy constantly building houses!

No organization No responsibility No costumer services No accountability No reliable communication Worst company and some employees as well.

I loved the product, the people and the process. Crisp and clean all the way through.

I am enjoying my Lennar home and community! I'm definitely pleased with my choice. The workmanship was good overall and you definitely get the bang for your buck. However, the sales office & communication needs improvement. I was given misinformation about my final figures, and my agent chose to make it right out of her commission. My sales agent was less responsive once I signed the contract, and there was definitely little communication within our new community about issues related to development. Delays in getting our mailbox as well as HOA matters. Overall I am pleased though, and I would recommend. ... More

Punchlist items have been slow to be resolved. I closed on March 28th and am still waiting for two major items to be resolved. Also, there was lack of communication regarding my mailbox and i never received the keys. I am waiting for the keys so i can get my mail.

It was quick and professional

Overall positive experience. The site construction manager, Erick, was excellent in his service, our interactions and follow through. The home is nice, with several compliments recei.

There was an issues on the outside and I was trying to claim that issue thru website bit it wasn’t working. So, I emailed one of the personal and haven’t got the response yet!!

Todo bien, pero los materiales de construcción y electrodoméstico no son de la mejor calidad Tampoco los pisos y las alfombras

My experience with the homebuying process was overwhelmingly positive, thanks to the incredible support from Russell. From start to finish, Russell was always available to answer any questions I had—no matter how big or small—and his responsiveness made a world of difference. He consistently went above and beyond to ensure everything ran smoothly, making what could have been a stressful experience feel surprisingly hassle-free. I truly appreciated his professionalism, attention to detail, and genuine commitment to helping me through each step. I couldn’t have asked for a better guide throughout this journey. ... More

It has been over 30 yrs. since I last purchased my previous home. I sold my home and was looking to downsize. Looked at different builders, but really like the Lennar model I looked at. Then, I was pleasantly surprised at how comprehensive and customer friendly the purchase process would be. From the first sale representative, to the finance process and move in, Lennar professionals were with me every step of the way. I really appreciated their kindness and support.

I had a decent experience.

The sales woman Lauren completely lied through her teeth about multiple things. Most of the time I think she just didn’t know the answer but acted like she did. The day after we signed I never heard from her again despite reaching out multiple times. She passed us off to Elle the homebuyer concierge who was useless. She would take days to get back to me if at all and when she did she would not help at all just tie in someone else from Lennar who wouldn’t respond. The construction manager Michael was clearly lazy and not smart or responsive. I asked him to get me simple measurements on something like the fridge opening and it would take him a week and require me to follow up multiple times. The only responsive and good people to work with were the Mortgage team Clif and Crystal. Lauren, Elle, and Michael should all be fired. ... More

So far so good. I had a few small issues but they where taken care of in a timely manner. Overall happy.

We recently moved into our new home in Smyrna, DE built by Lennar. and while we presume the overall construction is solid the design of the home met our expectations. We were disappointed to find noticeable scratches on the sink, stove and countertop which were missed in the walkthroughs. These is a brand-new build, so it was frustrating to see damage right from the start. Other items that were missed during the buying process, shame on us, include no towel bars in the bathrooms, inadequate lighting, lack of shelving in the primary shower, very basic shower heads and overall less than satisfying landscaping around the property. ... More