Lennar Reviews

The qualification process was efficient and seamless. The only minor inconvenience encountered was the necessity of a remote closing, which precluded the opportunity for celebratory photographs. Regarding the residence, I am thoroughly enjoying my new home. I believe I secured a favorable price point for the property's size when compared to other neighborhoods I considered. There have been a few items requiring attention, which Lenar is diligently addressing. Their communication is commendable, and the work order submission process is straightforward.

We were very impressed on the walk through of the house when we met with Candice. She took us throughout the house and explained the HVAC system, the gfi's, the water turnoffs and went over the appliance features with us. Candice was excellent at answering all our questions and concerns. She also made sure that any touch ups required due to paint or other items were fixed prior to move in date.

Poor quality and experience with Lennar. There was a gas leak from the stove that was improperly installed and no compensation for the inconvenience and health effects. Landscaping wasn’t done by closing and was estimated to be done by May but only started in mid June. Landscapers also damaged my cable wire running over it with a tractor. There is also a concrete barrier to the north of my house blocking the road causing issues with delivery carriers with no estimate on when it’ll re open. Poor quality of finishes inside and outside the house- cabinet drawers are uneven and missing baseboard and door stopper improperly installed. Customer representatives and sales rep were also difficult to work with and Jon the construction manager was particularly difficult and not accommodating. Overall bad experience with Lennar not taking ownership of issues and delays. ... More

Your staff lack of care and communication is unconventional. Prior to closing there are promises and actions to be taken and continued communication, but once signed and closed nobody replies or care about what's left to do or spoken off. We were left waiting for things to be accomplish but after closing we were told NO because it was not written. Sod was not not supposed to be put on, the outside walls were and still are .muddy but we are told we have to pay for those things now!

From the home buying to understanding how everything in our new technologically advanced home works to understating and getting solar up and running. The common theme is that you are left to figure it all out on your own. 6-weeks into being in my new home and I’m still without solar.

From the model home sales person to the I would have liked a few more design center options. The quality of the build was a 7. Many of the materials are builder grade. While others are a step above. The design and layout of the house is excellent and one of the reasons we chose this Lennar home. Overall we are very pleased with the quality and service we received throughout the process.

very happy with my purchase

The quality of the work is subpar at best. Things not attached in the kitchen cabinet under the sink. I had water come in the window during a storm due to chunks of mortar in the bottom track keeping the window from closing properly and the damage is still not repaired. They painted semi gloss over Matt paint or vise versa. Nails not hammered all the way in on siding, one sticking out all the way not holding the siding at all. The weather stripping on the back door was all messed up. The back door wouldn’t shut properly. A hole behind the master bath toilet and some kind of blue strapping sticking out about 5 inches along the trim. Glue smeared all over the flooring. Very sloppy work to say the least. Not impressed whatsoever!! ... More

Lies, lies , and more lies... they up the price by over 20 grand before closing.. Liars. Everyone i dealt with at lennar lied . And I tell everyone in this town all about it. And will continue.

We started the process of buying a house, I advised we couldn’t move until April. I found the closing date was May 24th. My realtor in a hurry to sell my house by may 24th slashed my home price by 20,000. Everyone knew accept me and my realtor knew the house needed to be sold by April 24 and didn’t advise us of this tidbit (the website said May 24th closing) so I lost out on tons of equity. We do our walk through on this house and things are marked but as we point things out things we are told “don’t sweat the small stuff”. The following week we do our second walk through and lo and behold nothing and I mean nothing is done from the first. They throw some painters at the house DURING our second walk though but doesn’t fix anything else. The trim still isn’t fixed, the front door isn’t fixed, the cabinets in places aren’t fixed but the touch up for paint although complete is messed up again as a lot of touch ups were on doors that were closed after touch ups. Other than appliances and cabinets everything appears to be the cheapest items on the market. We were told we’d get a can of touch up paint as well, that I ended up begging for (3 people to be exact) I ended up cornering the construction manager who had promised us the paint and told him I’ve asked three people and it’s still not here and one woman actually told me I could use my free paint coupon to get it. I laughed and said “how am I supposed to know the brand? Type? Exact white?” He looks at his phone and mumbles well it’s just Sherman Williams white, but I’ll get it to you. Gee, thanks for finally getting what YOU promised on the 24th. He says all we have to do is wave him down in his truck but he’s just not going to be nice about it and be annoyed about it. Since none of the work from the first walk through wasn’t done for our second walk through (still isn’t) other then touch ups, I was told they’d send a cleaning crew when I was ready, I’m assuming that’s like the white paint and instead of begging for what was promised I’m just letting this one go. The house is decent we had a joust nearly cracked in half, that was replaced, the dryer didn’t work so we had to get that repaired, I’m questioning it still not drying appropriately, luckily I don’t have to deal with Lennar to fix it. The outside water spigot wasn’t even screwed into or house just hanging out there. Over all the experience was rushed, I hate that we didn’t get to pick the house other then the Type, we weren’t in a hurry I would’ve gladly waited for one of the houses they are finishing now that face the small creek or ones they just started. Once you sign with Lennar they will rush you and do little on their end to make sure you are happy. You’re just another 300,000 in their pocket and nothing more. My 3 month repairs are coming up, maybe they’ll do better. But I’m not holding my breath on this. ... More

My house was completed on schedule which is impressive. Finishings are great. Appliances can have better features. Not being able to have time displayed on the appliances is inconvenient and surprising. Customer care leaves a lot to be desired since it is sorely lacking after the first couple of weeks of moving into the house. I am used to being able to getting almost immediate response from other home builders where I have lived in the past.

Lennar is a very reputable company with extremely high quality standards and excellent customer service. They provided us with a unique and supportive experience from the moment we started the purchase process until we received the keys. Thank you, Lennar! We love our 6-bedroom home in Likeland. If you are buying, Lennar is the best choice. Lennar, my family thanks you. Thank you so much, Lennar!

The construction manager was very helpful and responded in a timely manner. The group doing the financing I fell did a bad job. I still don’t even know how my house payment is broke down and I feel I’m paying way too much for my monthly mortgage. Katie did a horrible job responding to any questions I had. I would have to contact her multiple times before days later getting a response. Horrible customer service on any question I had.

There are a few minor issues due to settling of the home (i believe) that will be addressed in warranty situations, nail pops We will have listing of things to be looked at.

I was searching for a home in the Sun City area and stumbled upon a handful of homes in Heritage at Asante. These homes were complete and packed with extras like front and rear landscaping, tile floors, blinds, and covered patio. They also offered a fantastic interest rate and credits for closing. The walk through was easy and the superintendent fixed everything my inspector recommended. This was a painless experience and I would absolutely recommend Lennar and I would buy with them again.

Not much to say but mid low quality

From the start when Grecia first walked us through the available homes to meeting with Nathan for our final walk-through, to closing on our home. This process was efficient. Once we moved in there were a few issues with the A/C not working, the water heater shorting out. I want potential buyers to know that Lennar showed up and corrected these issues immediately. The A/C issues were fixed same day, and the water heater was fixed within two days! The service even after we purchased has been impeccable. A great company that stands by their reputation.

From the financing , to the closing , to moving into a house that had not been cleaned and clearly wasn’t ready., to trying to file repeat warranty claims and no one every reaches out and things are never fixed . House has had standing water in it 2 times in the first month , has leaking plumbing that has taken a week for someone to come address , the back yard and side of the house have grading issues even though they were pointed out by my inspector before the house was bought . Said to be fixed , it wasn’t half of my backyard is ankle deep water . Flooring is damaged, the list goes on and on . Overall if I had the opportunity to do this again I’d drive right past Lennar. This was my first time buying a brand new build and it has been miserable . ... More

Great home for good price

I will let any and everyone know this was the very best thing I've ever done, buying a home with lennar has been a great experience.

We love our home. We have had to have many things repaired or replaced, however creating a Waranty ticket and getting the correct person out to do the repairs has been painless.

The Construction Manager was excellent and quite helpful. Product was more polished and clean than the first Lennar condo we purchased. Mortgage process is trying.

It went fine, everything was online.

We are finally here for an extended period of time and it’s wonderful. We met neighbors who are very nice. I love walking on the paths. Went to the beach last night! Excited to check out the pool soon!

The sales person was great. We decided on Lennar due to the warranty which we unfortunately had to use within the first month. All of the Lennar reps are great and professional. However, I would have preferred waiting another few weeks and had things installed properly. Our issues were with faulty installation (master bath bathtub, garage door and drywall) and could have been prevented with just a few double checks. The warranty department at Lennar assisted us with fixing the master tub issue, which meant weeks of workers in and out of our new house. They denied our claim on the garage door despite it being a clear installation issue. This problem cost us hundreds of dollars. All of that said, I love the house and the location. The HOA is not pleasant to deal with. We immediately upon move in filled out the application to install a 6' white vinyl fence that falls within HOA guidelines. We paid the $500 "completion deposit" and have not received a response from the HOA on whether we can start this project, despite following the rules and procedures and communication from us. They have had the completed application and deposit for weeks(they received our $500 two months ago and wrote to us that our application was complete three weeks ago). It specifically says we have to be approved to proceed or we will receive fines from them. This is really an unprofessional and least customer friendly way to process homeowners putting HOA approved fencing on their own property. If the application process takes months what is the point of the "completion deposit"? Isn't that deposit to ensure we install things according to HOA guidelines? Or is it a scam to hold money that is not the HOA's? At this point we are looking into legal recourse. I advise any future prospective homeowners to research all builders in the area. There are many others without these issues (warranty and HOA with Lennar) that seem to be repetitive with other buyers. ... More