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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21534 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21534 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Planters Ridge honest review

  • Natalie M.
  • Verified HomeBuyer
  • September 03, 2025
  • Kathleen, GA

There has been some random issues we’ve had to call in for warranty. Lennar is responsive, however each item has taken several days to get attention. Everything is at least one day for a telephone call, then a day or two to have someone come out. By the time they come out issues are usually fixed quickly. Aiden is very responsive and gave me his cell phone number and I’ve reached out with questions and gotten responses fairly quickly. I rated quality low due to my home specs was go be built with wood on the stairs and it wasn’t. Some various items was missed on building the home. We found ...

Lennar responded:
Hi Natalie, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication related to your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

First time home buyer experience

  • Bridgette M.
  • Verified HomeBuyer
  • September 03, 2025
  • San Antonio, TX

The home buying process was smooth.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

CM didn't follow through. Lied about product.

  • Ronald H.
  • Verified HomeBuyer
  • September 03, 2025
  • North Fort Myers, FL

Still have blue tape from QA/QC department all ovef my walls. CM never took notes during final walk-through and failed to do any of the punchlist items. Window clips were thrown on my counter and not installed (told me they were a courtesy and not required). Lied to my sales rep about insulation over garage. Outlets don't work. Paint overspray everywhere. Weather stripping I can see day light through. Metal Studs, vs wood. Copper clad aluminum wiring. $500mm for a cheaply built.

Lennar responded:
Hi Ronald, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Disappointed

  • Carla E.
  • Verified HomeBuyer
  • September 03, 2025
  • Forney, TX

The home buying process was some what easy. But the home was poorly put together. The caulking throughout the home was poorly done. The weather stripping around the doors is spotty. I've had problems with the breaker box, dishwasher, and outlets, and no utility closet. Jusr 3 bedrooms, 2 barhs. I have no doorbell, no shower door, and no towel bars. The worst part is that my neighborhood is accepting Section 8. Which is something I heard that Lennar approves of. I never would have purchased a home through Lennar if I had this information upfront. Lessons have been learned. Do your ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Quality and bad design

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2025
  • Aurora, CO

The biggest issue is the interior design, its awful. It seems that the guy designed interior part of the did not have any knowledge of how to use the space. Too small bathrooms and cabinets are very bad with no drawers. It is a waste of money and Im not happy with my purchase.The homes are priced very high. I don't recommend anyone to buy.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Things need to be done

  • Marta L.
  • Verified HomeBuyer
  • September 02, 2025
  • Punta Gorda, FL

Purchased home, had the walk thru. Things were needing repairs before we moved in. Was told place would be cleaned and things fixed. 2 things still not done. A back screen door latch was damaged and repaired 2 times. I made the comment of replacing latch. Was not done. I have to pay with latch just to use it to exit lanai. One time I exited the lanai I had to go around to the house for to get in. The next item is I was told the place works be cleaned. It looked clean awe walked in. After cleaning floors myself the are staying on the tiles through out the condo. I still want that looked at.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Satisfied with Product

  • Gary E.
  • Verified HomeBuyer
  • September 02, 2025
  • San Diego, CA

My experience with the mortgage process was largely positive. The team was very responsive and quick to address any issues, and the approval process was smooth. However, the escrow phase was confusing due to a clear lack of communication between the escrow team and the loan officer. The closing statement had to be revised three times, which was frustrating and required extra effort on my part. The sales process was excellent with great communication throughout. As for the build quality, I would rate it as neutral. Several major components were non-operational at closing, which required ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Our first home.

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2025
  • Roseville, CA

This is our first home and overall our experience was fine. If it wasn’t for an agent in another Lennar community, I would’ve never bought this home because the Devin the realtor was not very helpful and personable. She was very unprofessional and spoke badly of the Lennar agent who actually helped us. The homes are over priced and don’t match the comps in the area and if you don’t know or negotiate you will be over paying. There are people in our neighborhood who purchased same home for less. Other builders are more transparent. They make you feel like your getting a massive discount but in ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Home buying experience

  • Leslie S.
  • Verified HomeBuyer
  • September 02, 2025
  • Woodburn, OR

Overall, my home buying experience was great — the process itself went smoothly, and I felt well-supported throughout the purchase. However, once I moved in, I started noticing several flaws in the house that weren't obvious during the initial walkthroughs. It's clear now that certain shortcuts were taken during construction or finishing, which is disappointing given the price point of the home. Another issue is that I was not provided with the HOA rules at closing. This has caused some confusion after moving in, as I’ve had to learn about restrictions and requirements after the fact, which ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Memorable experienced, excellent service and team

  • Fitri B.
  • Verified HomeBuyer
  • September 02, 2025
  • Las Vegas, NV

Easy process, excellent service and team from beginning to the end even after we got the keys and close the house , fast response, and they listen and resolve the problem, The quality of the house is good compared to with the price you pay for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales

  • Adan Z.
  • Verified HomeBuyer
  • September 02, 2025
  • Portland, TX

James was a blessing from start to finish he kept us in the loop and answered all of our questions. Thank you so much .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ernie

  • Cynthia M.
  • Verified HomeBuyer
  • September 02, 2025
  • Crandall, TX

Ernie was amazing through the process and so patient and understanding with me and not understanding everything. I would recommend Ernie to anyone as their loan officer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Do not feel safe in my home at this point

  • Andrea G.
  • Verified HomeBuyer
  • September 02, 2025
  • New Port Richey, FL

I was ok until I woke up one morning and my sliding glass door was physically open. I was ok until a construction worker used his code to open my front door and I had to run in terror to the door when I saw he was about to step into my house. I was told the builder code was removed on the day of closing. It was well over a month later when the worker walked into my house. The workers have utilized my electricity, blocked my driveway several times since I moved here and I had to go over to the agents office to get a sign to indicate "private residence" before anyone from Lennar did it. ...

Lennar responded:
Hello Andrea, I am so sorry to hear about your experience with your new home. Please reach out to corporatecustomercare@lennar.com so that we can further details to ensure this doesn't happen again. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Amy B is awful.

  • Anonymous
  • Verified HomeBuyer
  • September 02, 2025
  • Summerville, SC

Wouldn’t recommend Lennar to anyone

Lennar responded:
Hi , thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Owner.

  • Stephen F.
  • Verified HomeBuyer
  • September 02, 2025
  • Camarillo, CA

Cheryl processed the loan for me. Absolutely could not happen without her. She went way out of her way to help me. Dion is an honest broker. Good man. Lennar underwriting was a nightmare to say the least. My credit is/was perfect. Worst experience.

Lennar responded:
Good afternoon Stephen, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 5

Responsiveness 5

Great people that helps you

  • Taneshia M.
  • Verified HomeBuyer
  • September 02, 2025
  • Converse, TX

Jennifer is the best she walked side by side with me

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheaply built, hard to file warranty

  • Oren H.
  • Verified HomeBuyer
  • September 02, 2025
  • Bargersville, IN

Moved in 6 weeks ago. They didn't finish caulking the upstairs bathroom, the laundry room door doesn't latch, one wall in the upstairs has drywall that moves when you push on it (not properly nailed up), and they left half the building extras in my master bedroom instead of the garage. Aside from the use of flat paint in the bathroom, it's fine. The bigger issue is that my loan agent told me that the first year of HOA fees was covered with my mortgage. This was a flat lie as I was notified 6-weeks in that I owed $625. I do not trust them, but for the price and interest rate for the house, ...

Lennar responded:
Hi Oren, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 4

We enjoyed the process from sale to completion of construction.

  • Wylie E.
  • Verified HomeBuyer
  • September 02, 2025
  • Westfield, IN

We were always supported promptly by the sales staff. Ryan was always good at responding to emails. The construction manager Josh also was responsive and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Martin

  • Martin D.
  • Verified HomeBuyer
  • September 02, 2025
  • Corpus Christi, TX

Had A completely terrible experience due to Moving in 2 Months ahead before I ever even had grass installed. Terrible as far as overall Experience Definitely Started out with a great Experience until I moved in then it was like you purchased we no longer care about you. There's A bunch of Minor things we noticed wrong as time passed, But doesn't matter I already paid. They Take your Money and run instead of making things right I also Have chips in my fence form them getting ground ready for the Sprinkler set up, Contractors left trash in yard also

Lennar responded:
Hi Martin, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Luis

  • Luis S.
  • Verified HomeBuyer
  • September 02, 2025
  • Groveland, FL

Excellent quality homes very comfortable prices.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

great on-site construction support

  • Anthony H.
  • Verified HomeBuyer
  • September 01, 2025
  • Las Vegas, NV

On-site construction manager Gerardo provides us with great support in before and after home settlement

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs.

  • Melida M.
  • Verified HomeBuyer
  • September 01, 2025
  • San Antonio, TX

Great good nice customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Janice

  • Janice J.
  • Verified HomeBuyer
  • August 31, 2025
  • Kissimmee, FL

First off there was no model to look at! There was no shower door in master shower; no towel racks in any of the 3 bathrooms. No grab bars for us seniors. We had to purchase our own garage opener for the small garage. The patio out back - you can’t even put a chair on it (it’s too small). I wasn’t allowed to change the carpet in the bedrooms to tile unless I paid for it after closing. We had to get the plumber out for the water heater and washing machine

Lennar responded:
Hello Janice, and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 5

Premiere spot

  • Charles W.
  • Verified HomeBuyer
  • August 31, 2025
  • Summerville, SC

Overall our feelings are mixed regarding working with Lennar. Kasey was outstanding to say the least! We believe the purchaser should be allowed some input regarding finishing being installed into the home they're purchasing within reason of course. To purchase a property knowing you're going to replace the bathroom and kitchen is somewhat silly. A brand new house should be complete in our opinion. It's not to say we're not happy with our house but I could be better if allowed a couple inputs. We also didn't understand the timing of the builder. That speaks for itself when you buy with ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Homeowner

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2025
  • New Caney, TX

Maria was great very profesional she was helping us in all ways....i will recommended her 100% as a realtor ...jesee was great too....i will buy with them again

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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