Lennar Reviews

Nice and easy to work with

Found that the investment does not equate to the final product. The investment made does not support the quality or craftmanship delivered. The most upsetting thing was that the house was not ready for the first walk through and the punch list made during that walk through was not attended to as we conducted the final walk through virtually. We were assured that all items were taken care of. This was not the case. In short, we were lied to. I would not recommend the Lennar product to anyone. The value of the product is overinflated. The $300k home with the lack of value in material and workmanship should not be listed more than $200k. We look forward to moving as soon as we can. Probably take a loss.... ... More

Once our sales rep was no longer involved in the process of our purchase, it was down hill from there. When questions were asked I felt as if I was inconveniencing them, It's been over 2 months since we closed on our home and we're still waiting for someone to register the electric meter with the electric company.

Overall I am pleased with the choice we made, we run into a few issues with our WiFi which I thought would take a long time to fix. But the contractor on site when we told him, followed up did what he could and we had like three different people working on it. They all did a wonderful job, and ensured our house was in good standing. My take was the last person who came to finish the work. I didn’t get his name but he did something extra and we noticed it and would like to say thank you to him if Lennar knows who he is. I mean the painter who came on the 18th of June. I am writing this review because I think some people always have something negative to say about Lennar but I think they do a great job communicating with the owners. ... More

Very good experience. Nice neighborhood

I moved into my Lennar home just two months ago, and I’m already regretting this purchase. The quality is nowhere near what I expected for the premium price I paid: Loud plumbing noise echoes throughout the home Wind comes through closed windows, blinds sway during storms Terrible soundproofing — I can hear casual conversations from other floors even with doors closed Long, thin cracks are already showing on the garage floor To make it worse, Lennar dropped prices by $160,000 on the same homes within two months and offered much better mortgage rates to new buyers. Meanwhile, they’ve refused to do anything for early buyers like me — pure bait-and-switch. I feel completely misled — both on build quality and value. If I could give 0 stars, I would. Buyers beware. ... More

Lennar Portal is absolute garbage!!! The purchase of this Lennar Home was purely possible because of Marina’s compassion and you dont even want to know who she is no woner you cant fix the problem! By the way your survey system is also a pile of you know! But you obviously don’t want the truth! Listen to your employees! They have told you the Portal is awful!

Dear future Home Buyer, Lennar took care of us (my wife and I)front to back service… We certainly enjoyed the whole process of purchasing a home! We finally moved into our new home and we are absolutely loving it ! What a great thing to have all new! The work done so farm.., we are impressed. Thank you Lennar and team for servicing our housing needs.

Buying experience was not like any I have expienced before. Communication was horrible. Loan requirements were ridiculous. Took forever to get loan approved and then rushed to close and got keys before home was entirely complete. Still working on the solar to complete process. Streets in front still have construction wear and damage and markings because I got a model home location so streets look old. Was not happy that quality of work is not a guarantee to upgrade shower heads and design of bathroom door in master bedroom is so difficult to close as it’s maybe an inch from toilet and no help with a fix. It was nice to have a new home but all the issues is not worth it for the high cost of the home ... More

I was very disappointed in the service. The contact before closing did not listen to anything intolerant him. Half the item we discussed in the walk through never made it to his list. He closed all of them, and never did anything We did have a paint come out, we left, and came back and he was sleeping on our lania.

Things went pretty smoothly until the end when the fence was being put up in the wrong place, and we had to threaten to back out of the contract to get it out in the correct place. Also, we didn’t have much guidance on closing day about how to pay the closing costs. Fortunately, the title manager was able to help us, but it was very nerve racking and could have gone much more smoothly if better preparation had been done by someone before closing day to prepare us, and if someone had been assigned to meet us at closing to walk us through things. I had no idea I had to wire money straight from my bank or how to do that from my bank app. I thought someone would be present to help us but they were not until the title manager was asked to help. He was also overwhelmed with his work, but he helped us anyway. He was a blessing. ... More

Can’t beat the price for two homes in one!

Not impressed with house set up process.

We highly recommend them, great team, great company.

I suggest before you buy a Lennar home, do your research. Unfortunately, I did not and now I’m paying the price.

Overall we love the home and community but the major issue is the fact that they just will not finish the house. It’s been 2 months since settlement and we’ve had multiple appointments no showed by the builder to fix issues that should have been done prior to settlement after promised that things would be resolved. Honestly our next step will be a lawyer. It’s unfortunate because most could have been done quickly…. Would not recommend the builder to anyone.

We had a great experience we used all the Lennar products it made it easy to purchase from 360 miles away.

I am very pleased with the work of the entire Lenar team and especially the manager who helped me a lot, Tracey. I am simply incredibly grateful to her. Thank you all, guys.

So many issues and lazy work that led to dozens of warranty claims in the first month. We were unable to move in as scheduled due to the volume. Was a shame to have so many issues including construction debris clogging pipes, electrical work not done correctly, etc.

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

They have been really responsive when a question or problem has come up.

It’s the best company Great people

Our buying experience started great, we were very excited to get approved for the home. The home-buying process started great and then continued to go downhill. By the end of the process we still had no idea what day we would close. It was very stressing. The workmanship on the home varies. Some things are done really well, like the appliances, but the attention to details is lacking. For example, where the countertop pieces in the kitchen meet, one side is cornered and the other is not. There were scratches on the island that didn't come out. There are clumps of paint on the underside of the stair railing. The shower drains were loose, just sitting on the drain, not done correctly. A door frame has a gap between the frame and the wall, not patched. They could have done a better job for what we paid for the house. The only positive thing since we've moved in is the Lennar Service Request process. Our Service Manager Frankie is AMAZING! He has handled everything for us, quickly and professionally. ... More

I am writing to express my appreciation for my new home. Buying my first home was a dream come true, and I love both the house and the neighborhood. However, I am also writing to share some concerns regarding the communication and efficiency of the homebuying process and subsequent support. Throughout the entire process, I experienced significant communication issues. For example, no one showed up for the initial walkthrough appointment. After closing, I was locked out of my home, and although the construction manager did respond, it took over an hour for someone to arrive and open the door. Furthermore, I attempted multiple times (weekends, weekdays, after hours, and during office hours) to get issues in the home fixed by contacting the construction manager, as instructed for the first 30 days. While he sometimes responded promptly, and sometimes later, nothing was ever resolved. Now, over a month later, I've been told I need to go through the warranty department. I regret that my time was wasted, as I could have initiated the warranty process from day one when these issues were first noticed. While the team was very prompt in requesting items and sending emails during the buying process, I felt there was a lack of efficiency in responding when I, as the homebuyer, needed assistance. I am grateful to have my home, but I must admit that these experiences have been frustrating. I would have genuinely appreciated a smoother and more efficient experience for my first home purchase. ... More

I have been trying to get two issues resolved, and your people have been totally unresponsive. Additionally, I was supposed to have a 45 day touchup, and nobody has contacted me even though I have reached out. The homebound experience was awful as well as it was delayed months until I actually reached out to the department of real estate. Lennar has been a total letdown.