Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21891 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21891 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good new homes for the price.

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • New Braunfels, TX

Prices are low; workmanship is okay.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience but..

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Cibolo, TX

Love the house, but the problem is.. my warranty deed says one city, but I have to put a different city for shipping purposes. Some companies dont acknowledge/pull up the physical address at all in their systems. Should have been told this in the beginning. Paying one city's taxes bit having g to put another one for daily life. Makes no sense

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Horrible first home buying experience

  • Madison W.
  • Verified Homebuyer
  • October 15, 2025
  • New Braunfels, TX

You would think paying almost $400,000 for a house it’d come dang near perfect but not the case at all. MULTIPLE major and minor issues, many that were listed off to be fixed before our move in date that were not. Bubbles in the drywall (ceilings and walls), crooked outlets, windows, door knobs, doors not latching, towel bar falling out of drywall, all hot water was running out of the cold side and vice versa, bathtub leak in spare bathroom, chips in the tile. Very poor quality. Not to mention the amount of trash we have blow into our yard daily due to the careless workers not being able to ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

New buyer

  • Travis G.
  • Verified Homebuyer
  • October 15, 2025
  • Cullman, AL

I asked questions along the way and was told let me find out and I will get back to you. {Never happened} one guy told me it's not like we have a check making machine here. Didn't care for that answer now they tell us it could be a year before we start getting our mail here at Mize Meadows

Lennar responded:
Good morning ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar Sales Team

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Parrish, FL

Great experience and very helpful and thoughtful

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Buyers beware

  • Karen N.
  • Verified Homebuyer
  • October 15, 2025
  • Bloomingdale, GA

Our experience with buying a house from Lennar was not great. They missed the final walkthrough entirely. Closing had to be delayed. Mortgage with Lennar was terrible. They never returned our calls. Overall really bad.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Responsive Team.

  • Charles M.
  • Verified Homebuyer
  • October 15, 2025
  • Joliet, IL

The buying experience was great along with the mortgage loan process. The onsite home inspection representative was very good and responsive, helped with problems I had with the house. Painting was not done professionally walls are rough in places, paint was one receptacle covers and spattered all over the vinyl plank floors in all the room. I really like the layout, windows, doors, counters, shower, sinks, appliances, vinyl plank, carpet and tile are all good quality and installed well. The house is insulated well, sealed and quiet. The yard is the perfect size and landscaped nicely. ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

5 star experience with Lennar- the best!

  • James T.
  • Verified Homebuyer
  • October 15, 2025
  • Lehigh Acres, FL

Great experience and love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience and very happy to buy home with Lennar ..himanshuroy

  • Himanshuroy B.
  • Verified Homebuyer
  • October 15, 2025
  • Huntley, IL

Great experience and very professional team and quick move to new home really happy buying home with Lennar and in future my other family and friends will be Al’s buy home with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closing Process Nightmares

  • Dennis S.
  • Verified Homebuyer
  • October 15, 2025
  • Punta Gorda, FL

The Lennar Track document process is completely broken. I lost large amounts of my life with the IT Helpdesk trying to make it work. So much so that I memorized the tedious process required to allow me access. Multiple times I requested that no more documents be placed there and it was done anyway. Everyone is very nice but, they don’t listen. The excessive number of emails was inconceivable. There could easily have been a consolidation of these to less than half a dozen containing a number of tasks in one. Overall, Lennar’s processes make an otherwise straightforward series of tasks into a ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

The process was smooth from filling out the application to closing

  • David K.
  • Verified Homebuyer
  • October 15, 2025
  • Athens, AL

I had read some negative reviews about Lennar, however everything was done right with this division I felt

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home but ...

  • Adrian M.
  • Verified Homebuyer
  • October 15, 2025
  • Converse, TX

There were some issues with the house even before going in that weren't fixed and it's sad that you have to submit a warranty request to get them fixed and that can take up to 1 - 2 weeks. They should definitely be more in depth of how to change out lights and other things that you normally wouldn't think to ask. It would also be great if you were a new and first time homeowner to have a contact person with questions as far as HOAs how to submit a service warranty just general things instead of reaching out to people who no longer want to work with you because you've already purchased the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great home

  • Chris S.
  • Verified Homebuyer
  • October 15, 2025
  • Athens, AL

The things I don't like about this home are minor or things other people like. I HATE the master bath toilet in a closet. The second toilet is positioned next to the counter so you are pressed against the roll of paper. I also don't like single bowl sinks. Throughout the house there are wall outlets everywhere, great. And only two in the three car garage. Did Lennar run out of outlets?

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Builder & staff exemplary, hate the area around my home

  • Angie A.
  • Verified Homebuyer
  • October 15, 2025
  • Baltimore, MD

we have had multiple issues with our home, all of them have been addressed by Lennar. Some of the pain points were extremely shoddy work behind the sink in the powder room, the ring bell not being wired at all, missing light covers in the living room. The attention to detail is why a house is a luxury home. The worst part of this - in one and a half month - having to see a pile of garbage and dirt out of our window right on the main entrance to the homes. If you plan to call something luxury set the premise from the get go - the landscape should go in before the sale and it should be ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Once you buy don’t expect any assistance

  • Harry D.
  • Verified Homebuyer
  • October 15, 2025
  • Laurel, MD

Everything was great throughout the buying process. Once you close, the attentiveness and assistance stops. Even trying to contact the closing department and get a callback or response is practically impossible. In addition to that, at times there are construction workers violating City of Laurel city ordinances by conducting construction before the hours that are in the ordinance.

Lennar responded:
Thank you Harry, for sharing your feedback. We’re glad to hear that your home-buying process went smoothly. We’re very sorry that, after closing, connecting with our team has been difficult and that some concerns have not been addressed as promptly as they should be. If you have any questions about your home, please submit a service request through your Lennar Account
so our team can review and assist.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 5

Responsiveness 1

Lennar Homes

  • Gary N.
  • Verified Homebuyer
  • October 15, 2025
  • Groveland, FL

Styrofoam used on exterior … appliances installed way too tight pulling away at cabinets…

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Worst experience ever buying a brand new home

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Venice, FL

My experience with Lennar has been awful. I was given misinformation from my Lennar mortgage representative on several occasions making the process a nightmare. Then I was promised that a list of items would be completed by the builder prior to my virtual walk-through. They were not, but promised to be done prior to closing. It's now been six weeks since I closed and I'm still waiting for many things to be fixed. I'm frustrated and very unhappy with Lennar.

Lennar responded:
Thank you for taking the time to share your experience. We are truly sorry to hear about the frustration you’ve encountered throughout your homebuying ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Run from sales in Crandall

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Crandall, TX

Sales in this area are terrible - if you are looking go to Anna or McKinney as they have responsive sales people, not here. After closing when I took possession I arrived to find my house unlocked, the door scraped and a stain on the carpet. I contacted my salesperson and she replied "ok". Items I was assured were completed indeed were not. I could continue but you get the picture. The closing experience was great! My loam officer was incredible and made it easy.

Lennar responded:
Thank you for sharing your experience with us. We appreciate you recognizing the positive closing experience and the efforts of your loan officer in making that process ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Very poor workmanship and attention to details

  • Ryan J.
  • Verified Homebuyer
  • October 15, 2025
  • Saint John, IN

Do not close on your home unless you have all items complete and finished to your liking.

Lennar responded:
Good morning Ryan, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. If there are any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Moved in and house has issues from the start

  • Nalita V.
  • Verified Homebuyer
  • October 15, 2025
  • White Plains, MD

This is my second home purchased from Lennar in four years. In both instances a water pipe was punctured multiple times when the microwave snd kitchen cabinets were installed. Both times my kitchen had water damage and I had to wait a month to have the repairs done. New kitchen- torn apart for a month- twice. My garage door opener still loses power. Not repaired. Two months in. Quality is poor. The price is lower than other counties but the quality control needs improvement.

Lennar responded:
Good morning ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

35713

  • Roger B.
  • Verified Homebuyer
  • October 15, 2025
  • Homestead, FL

Hasta el momento todo nos parece bien falta limpiar areas comunes pero es entendible por la finalizacion de las obras. Gracias.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality of craftsmanship is awful

  • Mark T.
  • Verified Homebuyer
  • October 15, 2025
  • Venice, FL

Very disappointed with craftsmanship & quality of materials. Very sloppy & dirty outside. Dirty elevator & stairs.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Excellent choice

  • Abraham C.
  • Verified Homebuyer
  • October 15, 2025
  • Davenport, FL

The model I brought is one that I wanted for long time. It is bad that Lennar does not allowed buyers to choose a refrigerator models of choice. They did not provided the appliances for the next gen apartment. They do not provided a welcome package to orient you where to go for utilities etc. They did not provided blinds. House lacks sufficient cabinets.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love the new home but buying was rough

  • Mingmar S.
  • Verified Homebuyer
  • October 15, 2025
  • West Dundee, IL

Mortgage processing- mortgage officer and underwriter were not on the same page and didn’t respond in timely manner. I asked to put down 5% but they had my closing paperwork with 10% down payment. Closing was postponed and then i was super rushed. After closing was postponed, I told Lennar that i have to be out house i sold by certain date but they still scheduled my closing on the same date i had to be out of my previous home. I had to literally pack, close, and move on the same day.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

M&W

  • Minh C.
  • Verified Homebuyer
  • October 15, 2025
  • Sicklerville, NJ

Great experience from day 1. Our sale representative Rebecca was friendly, professional and helped us throughout the entire process. Our house is beautiful and comfortable. The layout of the house is great and functional. Also, the staffs at the Home orientation walked the house with us and answered our questions. The entire staff were very friendly and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area