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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21891 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21891 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Nice house

  • Robert P.
  • Verified Homebuyer
  • October 15, 2025
  • Marana, AZ

I purchased a small Lennar house approximately 1394 sq ft. The workmanship quality is very good. I had the house inspected prior to closing and there were minor issues which Lennar fixed. I like that all appliances including washer and dryer are included. The only negative is there just isn’t any storage save. You don’t get hardware for cabinets either. And no medicine cabinet. If you want those items you have to purchase them yourself. But overran the house is energy efficient and that is a big plus.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Only negative workmanship. Disappointed with poor installation of cabinets and poor quality appliances. Customer care excellent and follow up with issues fantastic. Finishes also mediocre and drywall not up to par

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Huntley, IL

Excellent customer care and follow up with correcting issues

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Sarah

  • Sarah R.
  • Verified Homebuyer
  • October 15, 2025
  • Westfield, IN

Everything was so easy, from looking at the houses through completion of approval for my mortgage. Dominique and Samer were there with quick response to all of my questions and both were super nice, helpful and a pleasure to work with. Brandon the construction manager is also super nice and was so very helpful after I locked myself out of my new home (technology lol) I can’t thank him enough and now the rest of the houses are complete I miss seeing him drive by. Dominique, Samer and Brandon are an asset to Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All parties included in the purchase of our home were knowledgeable and supportive.

  • Marisa S.
  • Verified Homebuyer
  • October 15, 2025
  • Punta Gorda, FL

We are more than happy with our new home. The entire community has so many amenities. Webb Reserve is the Perfect place to live. Thank you Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great job

  • Iolanda G.
  • Verified Homebuyer
  • October 15, 2025
  • Punta Gorda, FL

The home buying process was smooth. Nicole our loan officer was completely fantastic and communicated everything that was needed. Maranda at title was very helpful even after closing still helping us. Devin in construction worked on all items and Chad with warranty helped us as well. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone at the closing Table got paid but me

  • Coleia T.
  • Verified Homebuyer
  • October 15, 2025
  • Parrish, FL

I had money coming back that I desperately needed instead im in my new home struggling. I was told up to the day I closed I was getting money back...instead I had tor fork out money. IT is sad that I had fork out money after being told I was fine and that I would get My deposit at closing....now I'm behind on everything and just moving in. I barely got my lights on in my name. I'm still very sad and disappointed this situation has really put me into a bind. I now may be late on my 1st House pmt due to this set back caused by YOU guys. My closing was moved 4 times extended by you guys because ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New home

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Kissimmee, FL

At the end of the day we love our new home. Terrible caulking job. Lots of chipped tiles. Major scratch on the shower tub combo. Slow response to questions post exchange of initial deposit. Everyone we worked with was very nice. As someone who has been in the trades for 25 years the tradesmen weren’t skilled.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Quality of workmanship is terrible

  • Heather S.
  • Verified Homebuyer
  • October 15, 2025
  • Meridianville, AL

Very disappointed in the quality of the workmanship and of communication.Would not recommend buying a Lennar home, unfortunately.

Lennar responded:
Good afternoon Heather, Thank you for sharing your feedback. We’re very sorry to hear that the quality of workmanship and communication did not meet your expectations. If there are any warrantable items that need attention, or have questions regarding your home, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, your home provides comfort and a more positive homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Mixed feelings

  • Melquis T.
  • Verified Homebuyer
  • October 15, 2025
  • Haines City, FL

The process of buying was easy, I signed to take the house off market and received a closing date within a month. Received the house but front door lock was faulty. I opened one the windows to let the smell of new materials out and the frame of the window started to peel and the paint came off the same day. The garage door was making noises because of a screw out of place, the finishing inside has details here and there that could be corrected. The tile piece outside for the garage lights were stained by the construction and they said they couldn’t do anything about it technically. The back ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Mr.

  • Freddie H.
  • Verified Homebuyer
  • October 15, 2025
  • Apache Junction, AZ

This home is built very well, spacious, no closed in feeling. From sales to finance, things went very well. I like the floor plan I chose; with a blowup bed, I can sleep in every bedroom, and not be disturbed. The garage is oversized, more then enough room to park a Lincoln, and Chrysler (both from the 60's).

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home owner

  • Melody H.
  • Verified Homebuyer
  • October 15, 2025
  • Santa Clarita, CA

Over all the experience was very positive.All the people at Lennar are very respectful and pleasant and easily reached when I have a question or need. The wall paint is a low quality but everything else is nice.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Second home with Lennar

  • Urja S.
  • Verified Homebuyer
  • October 15, 2025
  • Whippany, NJ

Working with Gino, the mortgage officer and Dennis, sales agent for the second time was excellent experience. The final walk though before the closing was excellent. the major issue this time was the delay of 4 months long delay in closing and loss of tenants/rent due to that was a major set back. Plus after the closing the ongoing construction with only one street access is a nuisance, mail delivery and school bus access are not convenient still. other than that location wise it is excellent. hope to get another smooth experience of buying a third home from Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Professional

  • Jennifer P.
  • Verified Homebuyer
  • October 15, 2025
  • Myrtle Beach, SC

These whole process was professional and fast. Closed in 4 weeks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience

  • Kathleen K.
  • Verified Homebuyer
  • October 15, 2025
  • Palm Bay, FL

We are happy with the home itself and we appreciate the prompt responses to maintenance issues during the first thirty days. What we did not enjoy was the homebuilders process where everything had to be uploaded to a portal and then there was a separate portal for closing.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Sierra Bella 2 - Good personnel on-site; poor quality workmanship

  • Richard C.
  • Verified Homebuyer
  • October 15, 2025
  • Santa Clarita, CA

We expected little problems would come up after purchasing and I can say the personnel were very good about responding to concerns. Unfortunately, the quality of the building construction is very concerning. The wall in my primary bathroom is not properly centered (a window that should be in the center is 4 inches off line).

Lennar responded:
Thank you, Richard, for your feedback. We are sorry to hear that you found the workmanship to be of poor quality and that we did not meet your expectations. If there are any outstanding warrantable items, please submit a service request through your Lennar Account so your local Customer Care Team can assist.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 5

Kamran

  • Kamran B.
  • Verified Homebuyer
  • October 15, 2025
  • Loma Linda, CA

We just moved to new home, it was our first experience overall every thing was good, but still had some issues with material like comboard fresher. And other things

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Good home/experience for a first time homeowner

  • Bernabe R.
  • Verified Homebuyer
  • October 15, 2025
  • Fresno, CA

For this being my first home, I had a good experience with Lennar. Both the sales team and finance team were very responsive to all the questions I had, especially as a first timer buyer.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

This is a good experience for us to buy the house from Lennar.

  • Liping Y.
  • Verified Homebuyer
  • October 15, 2025
  • Davenport, FL

The builder’s team has been very helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

i love the truth.

  • Larysa T.
  • Verified Homebuyer
  • October 15, 2025
  • Spartanburg, SC

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

Lennar responded:
Thank you, Larysa, for sharing your feedback. We’re very sorry to hear that you feel deceived and that your homebuying experience was not what you expected. If any warrantable items need attention, or you have questions regarding your home, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great First Time Home Buying Experience

  • Dante J.
  • Verified Homebuyer
  • October 15, 2025
  • Ontario, CA

From start to finish. Lennar did a great job keeping me informed with the whole buying process. Any questions I had, were answered in a respectable time frame. I’d highly recommend Lennar to anyone looking to buy a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Lennar house

  • Anonymous
  • Verified Homebuyer
  • October 15, 2025
  • Menifee, CA

Get your own inspection. Have everything addressed before moving in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

No follow-up

  • William J.
  • Verified Homebuyer
  • October 14, 2025
  • Little Elm, TX

Not impressed with the quality and workmanship

Lennar responded:
Good morning William, Thank you for sharing your feedback. We’re very sorry to hear that the quality and workmanship in your home did not meet your expectations. If you have any questions or any warrantable items that need attention, please submit a service request using your Lennar Account so our team can review your concerns and assist further. We hope that, moving forward, we can provide a great homeowner experience and work to earn back your trust. Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

not much at all.

  • Clemente M.
  • Verified Homebuyer
  • October 14, 2025
  • Phoenix, AZ

I am just new here but we already have issues. My next door neighbor tells me of the problems they are having with the electrical in there home. We have experience some of the same issues. Will be wanting to get this done so we can get thinks corrected.

Lennar responded:
Thank you for your feedback. We are sorry to hear that we did not meet your expectations. If there are still outstanding items or you would like to share additional details about your experience, please email corporatecustomercare@lennar.com, referencing this review. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Experience with New house Celebration and Closing

  • Olugbenga A.
  • Verified Homebuyer
  • October 14, 2025
  • San Antonio, TX

Problem with closing disclosure was not fixed until the last minute despite calling their attention to it several times weeks before closing.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Solid Home, Stressful Mortgage Process

  • Anonymous
  • Verified Homebuyer
  • October 14, 2025
  • Santa Clarita, CA

The home itself met expectations in layout, finishes, and build quality. Lennar’s design options aligned well with our spatial planning goals, and the construction timeline was honored. On-site teams were generally responsive, and post-close warranty support has been mixed. The mortgage experience, however, was a major source of stress. The affiliated lender introduced repeated last-minute documentation requests, lacked transparency on closing timelines, and created unnecessary delays. It often felt like the process might fall apart entirely. For future buyers, I’d recommend exploring ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

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