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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Muh

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2025
  • Brooksville, FL

Josh (onsite project coordinator) was helpful. Finance team had way too many people and handoffs. We had to submit the same documents multiple times. Also, our closing date was mixed up due to all of the different players. The house was significantly cheaper than other builders in the neighborhood. However, you get what you pay for. It's like we purchased a brand new Fixer-Upper with all of the modifications and upgrades we are having to make.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Hank

  • Henry S.
  • Verified HomeBuyer
  • June 25, 2025
  • Punta Gorda, FL

I guess the biggest thing is the only objective is to get the money from your buyer. Afterwards, it’s you are On your own. But, with all the HOA’s, water, gas, electric, etc. buyers could greatly use the benefit of a helping hand. Also, warranties, what we need to do who to call, connectivity issues in the house, all this can be overwhelming!!!

Lennar responded:
Good morning, Henry. Thank you for bringing this to our attention. We’re sorry to hear that we fell short of your expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you deserve. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. This allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not A Good Experience

  • Nicolas F.
  • Verified HomeBuyer
  • June 25, 2025
  • Port Charlotte, FL

Where do I start? From being misled by the realtor to the poor workmanship in my home, the experience with Lennar has been nothing short of disappointing. The issues didn’t stop at closing—getting warranty work addressed has been a constant battle, with delays, lack of communication, and unresolved problems. I expected better from a national builder, but I’ve learned the hard way. I will never buy another home from Lennar, and I’d strongly caution others to think twice before doing so.

Lennar responded:
Good morning Nicolas. We appreciate your feedback and are sorry to hear about your disappointment. That’s not the experience we strive to provide. If there are any outstanding warrantable issues, please email us at CorporateCustomerCare@Lennar.com with the details and a reference to your review so we can follow up directly.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

satisfacción

  • Lazaro S.
  • Verified HomeBuyer
  • June 25, 2025
  • Florida City, FL

very professional, attentiveThey were very attentive to my questions and worked from the beginning to solve the problem.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Never again.

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2025
  • Corpus Christi, TX

Construction, walk through, finance… terrible experience. The amount of times I have had to reach out to the warranty dept is embarrassing. Although this warranty team is great- why are they repairing things on a new home? Finance team, construction team manager…. Need to do better.

Lennar responded:
We’re genuinely sorry to hear that your experience hasn’t been up to par. Your input matters, and we’d like to dig deeper to understand how we can improve. If you’re willing, please share details of your experience at CorporateCustomerCare@Lennar.com and include a reference to this review.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Tremendous value

  • Domanic S.
  • Verified HomeBuyer
  • June 25, 2025
  • Meridianville, AL

Everyone was great. My realtor, my loan team, even the construction manager that stayed in the area to make sure everyone got their questions answered and concerns addressed. Absolutely wonderful to work with

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Smooth process from start to finish

  • Anne S.
  • Verified HomeBuyer
  • June 25, 2025
  • Conway, SC

Process was smooth from start to finish. Overall a good process. All the Lennar reps were pleasant and very responsive. Our agent Laura was fantastic.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

It’s simple

  • Robert S.
  • Verified HomeBuyer
  • June 25, 2025
  • Providence Forge, VA

Lenar is in it to turn over homes…it’s lost in the name. The workers who do as little as possible, the nails left after clean up, I’ll go so far as no integrity in workmanship… we paid for “luxury”. There is nothing luxurious about these homes especially the finished product. Location is wonderful…integrity is lost with these homes at closing

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Bad home buying experience

  • Aaron G.
  • Verified HomeBuyer
  • June 25, 2025
  • Madera, CA

So, the home buying process and issues did not go so well for me. I had an employee for Lennar (Carla) show me a home I was very interested in and ready to put a deposit on and purchase. I had submitted the paperwork and everything. She had taken too long on her end to sign off and apparently somebody else submitted their offer before mine due to this. I missed out on the home. Fine. She had told me that there was another home with the same style and showed me a concept photo of it. Due to this being my first time buying a home, I thought the house would look exactly like it did on the ...

Lennar responded:
Thank you, Aaron, for taking the time to share your thoughts. We're disappointed to learn that your experience didn’t meet expectations. If there are still unresolved concerns, please don’t hesitate to send us an email at CorporateCustomerCare@Lennar.com, sharing details and referencing this review. We’d like to ensure your feedback is heard and properly addressed.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

A well built home that is very efficient.

  • Don C.
  • Verified HomeBuyer
  • June 25, 2025
  • Port Saint Lucie, FL

I was very satisfied with the sales people and the closing process. Lennar has this well organized and very easy for the buyer. The home is solid and everything works well. I have owned twelve hones, including four new builds. My Lennar home has had the usual minor items that needed attention: things like trim paint on the ceiling, a minor door adjustment and some caulking that was needed. Trent and alyssa, my Lennar contacts were always plesant, responsive and cooperative in meeting my requests. My home came as a plain vanilla house. I spent the extra money to paint the interior ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very happy

  • Justin S.
  • Verified HomeBuyer
  • June 25, 2025
  • Chesterfield, VA

The home buying experience with Lennar was a breeze and we are very happy with our purchase

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

John

  • Fairra K.
  • Verified HomeBuyer
  • June 25, 2025
  • Jacksonville, FL

Easy to work with and very quick to respond.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sunnova filed for chapter 11 and no one is helping to activate our solar that we paid for in full

  • Raju B.
  • Verified HomeBuyer
  • June 25, 2025
  • San Diego, CA

We paid for in full for our solar and no one is helping us to activate our solar as sunnova filed for chapter 11 bankruptcy Lennar is MIA We paid Lennar for Solar

Lennar responded:
Good morning Raju, we appreciate your feedback and are sorry to hear that you are having issues with the Solar system setup. That’s not the experience we strive to provide. If this is still an outstanding concern, please reach out to us by sending an email referencing this review and with details of your concern to CorporateCustomerCare@Lennar.com so we can have the appropriate team follow up.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

The house is beautiful

  • Jasmine C.
  • Verified HomeBuyer
  • June 25, 2025
  • Eagle Mountain, UT

We love our townhome I would say if your a first time homebuyer like we were and you want to make it a special experience have a realtor because the experience it’s self didn’t feel very special and I will say every situation might be different but I would say they updated us on the progress but the whole time up until closing we didn’t even know for sure if we even got officially approved so we were more stressed than excited during the process. And we didn’t even get a key at signing we didn’t get our code until later the day we signed and the code they gave us first wasn’t even the right ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

My first home

  • Kristina S.
  • Verified HomeBuyer
  • June 25, 2025
  • Converse, TX

The material is pretty cheap. I still gave blue tape from my walk through of spots that were never corrected. My neighbor closed a week after me has his grass and trees I was told “sorry” by construction mgr was then told I was scheduled for Tuesday June 24, 2025 to get my grass. That’s STILL has not happened. There’s always trash in our yards from the builders because they leave their trash everywhere blowing around foam plates, water bottles, trash bags, aluminum foil. It’s everywhere.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Mandrino

  • Mark M.
  • Verified HomeBuyer
  • June 25, 2025
  • Yulee, FL

every warranty contractor that enters my home tells me you’re company only sells junk air should have know better but the interest rates motivated me to buy a crappy house you cut corners on everything i got what i paid for but never again will i buy a lennar house sales and the loan process was very unprofessional

Lennar responded:
Good morning Mark, thank you for taking the time to share your thoughts. We're disappointed to learn that your experience didn’t meet expectations. If there are any unresolved warranty concerns, please don’t hesitate to send us an email at CorporateCustomerCare@Lennar.com and reference this review. We’d like to ensure your feedback is heard and properly addressed.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

poor communication

  • Peter O.
  • Verified HomeBuyer
  • June 25, 2025
  • Port Orchard, WA

seller concierge was not accurate in communications, gave flat out wrong info multiple times which jeapordized escrow. would not work with lennar again.

Lennar responded:
Good morning Peter, We’re very sorry to hear that your experience with our sales concierge was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that you feel we missed the mark. We hope to regain your trust moving forward. If you have any questions or warrantable items related to your home, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar Account. This will help ensure your concerns are properly documented and followed up ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Had to go through warranty, but quick to respond

  • Giovanni G.
  • Verified HomeBuyer
  • June 25, 2025
  • San Antonio, TX

There were some concern areas but they were quick to assist.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

GET IT IN WRITING

  • Travis F.
  • Verified HomeBuyer
  • June 25, 2025
  • Seguin, TX

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 2

Reasonable experience

  • David U.
  • Verified HomeBuyer
  • June 25, 2025
  • Punta Gorda, FL

These homes are basically mass produced…. Almost assembly line. Above average quality, and like the fact that change orders not allowed. Appliances decent quality, pool and Lanai/ lanai cage are very good. Understand that home will not come with ceiling fans, smart switches or extra light fixtures. I would advise buyers to review MODEL home CLOSELY as that’s what you get…no differences. For example, only some kitchen cabinets had under cabinet lighting, junction boxes for hanging lights over kitchen island were not even close on position over island. In addition, instead of three lights ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Terrible all the way around

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2025
  • North Fort Myers, FL

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. Moving forward, for questions or warranty, we encourage you to reach out to your local customer care team by submitting a warranty service request through your Lennar Account. This ensures the issue is properly documented and allows our team to respond promptly and ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First new home at retirement age

  • Ruth H.
  • Verified HomeBuyer
  • June 25, 2025
  • Longview, WA

I love my new home even though I had to wait until around retirement age. I got a good deal and I like Lennar homes. They have come right out to fix any problems. You can't go wrong

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Erik in sales, Joshua in customer service

  • Richard M.
  • Verified HomeBuyer
  • June 25, 2025
  • Punta Gorda, FL

We previously had a Lennar home and welcomed another! Erik in sales is a Rockstar! Knowledgeable, personable, experienced just an all around great person. We went thru 6 other builders here in Babcock and he is light-years ahead of all of them. Joshua our customer relations - after-build, is exceptional. Knowledgeable and helped us navigate our new home, he was effective and expedited our punch list! From start to finish we couldn't be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Kenneth K.
  • Verified HomeBuyer
  • June 25, 2025
  • Pilot Point, TX

The process of buying the home was a mess.

Lennar responded:
Good morning Kenneth, Thank you for taking the time to share your thoughts. We’re very sorry to hear that your experience with our sales process was disappointing. If there are any unresolved concerns, please don’t hesitate to send us an email at CorporateCustomerCare@Lennar.com referencing this review so we can get the right team involved.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 4

Construction manager

  • Robert P.
  • Verified HomeBuyer
  • June 25, 2025
  • Englewood, FL

The construction manager for this development either doesn’t know what he’s doing or he doesn’t care!! We have caught him in falsehoods (many). We had are home inspected and the multiple things that were bad were not addressed (yet) and we were told that they were amazingly well had our inspector take a second look and it wasn’t addressed on our home and sadly the construction manager still has a job. I would say it’s a fluke but we purchased a villa in this same neighborhood and same experience with the same construction manager

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

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